Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Nest vs Google Chrome

Nest 4.6★ · Free to download 65
Winner Tie
Google Chrome 4.7★ · Free to download 70

Nest is better for smart home device control and energy savings, while Google Chrome excels as a fast and convenient web browser.

Full reviews: Nest · Google Chrome

Nest users appreciate its convenience for controlling thermostats and cameras, often leading to energy savings, but many recent reviews highlight significant issues with app performance, scheduling, and connectivity. Google Chrome is praised for its speed and security as a browser, though recent updates and AI integration have caused frustration for some users.

Head to head

Features edge: NestR1R3R11R14
Nest Nest offers control over thermostats and cameras, with users appreciating the ability to adjust temperature remotely and monitor their homes R11R14R35. However, some users report that good features have been removed R1 and express frustration with automatic temperature adjustments they can't easily disable . The inability to save videos is also a concern for some R3.
Google Chrome Google Chrome provides a web browsing experience with features like tab groups and search capabilities. Recent updates have introduced AI features, which some users find helpful for in-depth answers and conversation , while others are frustrated by unwanted AI integration and its impact on their browsing experience R67R70R94R117. Some users also report issues with search history saving despite settings being off .
Ease of Use tieR7R8R12R14
Nest Many Nest users find the app easy and convenient for controlling temperature R14. However, a significant number of reviews criticize the app's user experience (UX) design, particularly the schedule feature, calling it awkward, unintuitive, difficult to navigate, and tedious to program R7R8R12. Some also find setup difficult R55.
Google Chrome Google Chrome is generally considered user-friendly . However, recent updates have made navigation less intuitive for some, with complaints about disjointed search and tabs bars R67 and changes to quick tab controls . Some users also struggle with downloading apps or finding specific features like Chromecast security downloads .
Reliability tieR6R9R10R16
Nest Nest's reliability is a major pain point, with numerous reports of the app being slow to load R6, frequently disconnecting from devices or WiFi R9R10R16, and glitching . Thermostats going offline too frequently is a common complaint .
Google Chrome Google Chrome generally offers exceptional performance and is considered a reliable browser . However, some users experience frequent freezing and unexpected crashes . There are also reports of glitches causing loss of browser data and issues with videos not working .
Price/Value edge: Google ChromeR1R4R35R47
Nest Nest is free to download but users report that the price for services keeps going up R1 and that it has become 'way too expensive' for camera systems, leading some to switch to competitors R4. Some users appreciate the value for home security and energy savings R35R47.
Google Chrome Google Chrome is free to download and use. While there are no direct price complaints, some users express concern about the app's transparency regarding data handling and the prevalence of ads .
Support tieR55R69R103R109
Nest One Nest user reported a very difficult setup process that required calling Nest support R55.
Google Chrome Google Chrome users report issues with customer service, including long wait times and unhelpful agents for setting up devices R109. Some also have trouble accessing accounts R69 or getting assistance with Google Forms issues R103.
Pick Nest if

you prioritize smart home control for thermostats and cameras, value remote temperature adjustments for energy savings, and are willing to tolerate occasional app glitches or connectivity issues R11R35R47.

Pick Google Chrome if

you need a fast, secure, and generally reliable web browser for everyday use and prefer its integration with the Google ecosystem .

Evidence note: Evidence for support is thin for both apps, with only a few reviews mentioning direct interaction with customer service.

Frequently asked

Does Nest offer good value for money?
While Nest is free to download, some users find the ongoing costs for services, particularly for camera systems, to be too expensive, leading them to seek cheaper alternatives R1R4. However, other users appreciate the value for home security and reported saving at least $150/year on energy bills R35R47.
Are there common complaints about Google Chrome's recent updates?
Yes, common complaints about recent Google Chrome updates include unwanted AI integration, such as Gemini appearing at the bottom of the page, and changes to the user interface like disjointed search and tabs bars, which users find infuriating and wish they could revert R67R70R94R117.
How reliable is the Nest app?
The Nest app's reliability is a frequent concern for users, with many reporting that it is slow to load, consistently disconnects from devices or WiFi, and experiences glitches, making it frustrating to use R6R9R10R16.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Nest 1/5 · US BAD and getting WORSE: Most of the good features have been removed, the price keeps going up, the application is getting worse to use, the web interface is gone. I'm looking to move over to a different system. I don't recommend this to anyone right now.
  2. [R3] Nest 3/5 · US SAVING VIDEOS: Not allowing me to save videos. Very upsetting.
  3. [R11] Nest 5/5 · US Love it: Great resource! Love the fact I can control the temperature from anywhere at anytime. And having the ability to opt in to better cooling options when not an issue with those at home is wonderful.
  4. [R14] Nest 5/5 · US Easy and very convenient: We are able to change the setting from our phone from anywhere.
  5. [R7] Nest 1/5 · US Bad UX design: I love nest as a product, but this app is terrible, especially when it comes to the schedule feature. The landscape orientation is very awkward and difficult to navigate, and the add/remove UX is unintuitive. It also won’t scroll up to Monday, which is frustrating, and essentially renders what could have been a cool feature utterly useless. I honestly think the entire app could use
  6. [R8] Nest 4/5 · US Convenient: Overall, the app is great and does what I expect it to do. However, the schedule is difficult to add and delete from my cell phone. I haven’t tried other media forms so I don’t know if it’s any easier with something else. There is also some type of deal with an energy company, but sadly, it’s not my energy provider. This is frustrating because I would love for the deals to be with my c
  7. [R12] Nest 3/5 · US Unable to edit schedule: I used to be able to see all the days of the week to edit the schedule. Now I can only see Tuesday - Sun.
  8. [R6] Nest 3/5 · US Slow to Load: The app consistently takes a while to load every time I open it. Very slow app
  9. [R9] Nest 3/5 · US Sometimes good, sometimes bad: The thermostat and app usually work fine, but often the app just won’t communicate with the thermostat. This isn’t rocket science, just fix it so it works correctly 100% of the time.
  10. [R10] Nest 1/5 · US You don’t need Nest: The connection between app and camera/ Thermostat is good about 1 out of 20 try’s it absolutely sucks!!!!
  11. [R16] Nest 2/5 · US Spotty: It disconnects all the time and then I get signed out. Pretty annoying.
  12. [R4] Nest 1/5 · US Way to expensive: We used to use Nest cameras in all of our stores. It become way too expensive and nowhere near competitively priced. Now we have to go with the camera that doesn't cost us every month.
  13. [R35] Nest 5/5 · US Must BUY!: Such a great home camera system! We’ve invested in Nest cameras since purchasing our home in 2017, and they’ve consistently been reliable and high-quality. The video quality is excellent, the app is easy to use, and the cameras have given us peace of mind for years. We continue to be impressed with the product and highly recommend it to anyone looking for a dependable home security syst
  14. [R47] Nest 5/5 · US Game changer!: Now I have real control over energy and $$ savings! It’s so easy to turn on, off or adjust my thermostat from anywhere! I can leave it off and adjust 15 minutes from home and it’s perfect when I arrive. I’ve saved at least $150/year without being uncomfortable.
  15. [R55] Nest 1/5 · US Had to call Nest: Very difficult to set up and program. Had to call nest for both So many annoying things. Temperature changes randomly Can set hold fir more than 3 hrs Shows set temperature rather than room temperature So sorry I bought it
  16. [R69] Google Chrome 3/5 · US Account hacked?: Cannot access my account with trillions of chips! She emailed me once. I still cannot access my account. Please find someone who can help?
  17. [R103] Google Chrome 1/5 · US Google Forms: I have a free version yet I’m being told I can’t turn on the free version for emails for my customers and they can’t put thier email in or fill out form without signing in to a google acct. I have to contact you because customer service for Google forms are not resolving this issue. People can’t fill out the form I created and it’s free. Please escalate to the appropriate department
  18. [R109] Google Chrome 1/5 · US Cutomer support: I was on phone for 3 hours to set up my ring camera. Two agents were a joke. After 2 hours guy said he would just may me a new camera. The one I had was new I was just trying to set up. I said no don’t you hang up on me I figured out how to make the camera work before they could what a joke. Train the dummies !!!
  19. [R67] Google Chrome 1/5 · US New Update: This new update is infuriating. I don’t want Gemini at the bottom of my page, or anywhere near me. I don’t want the search and tabs bars to be disjointed. The fact we cannot return Chrome to how it was before the update, or remove Gemini from our bar!, is awful. Please give us the option to return back to the previous version of Chrome.
  20. [R70] Google Chrome 2/5 · US Too much AI: I am sick of AI trying to guess what I’m thinking all the time. It tries to correct my technical word spellings (incorrectly of course) of course). Or suggests words that pop up and have no relevance and interrupts my train of thought that wastes my time. I feel like it’s gathering information from me so that it can “learn” but I don’t feel it’s my responsibility to be a teacher to t
  21. [R94] Google Chrome 1/5 · US Ai option: There should be a way I can disable the AI setting in the app.
  22. [R117] Google Chrome 1/5 · US AI: The use of AI has ruined this app.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store