Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Nest vs myQ Garage & Access Control

Nest 4.6★ · Free to download 45
Winner myQ Garage & Access Control
myQ Garage & Access Control 4.8★ · Free to download 55

While both apps have significant user complaints, myQ Garage & Access Control has a slight edge due to its core functionality generally working, whereas Nest users frequently report the app failing to control their devices.

Full reviews: Nest · myQ Garage & Access Control

Nest and myQ Garage & Access Control both struggle with reliability and user experience, but myQ's primary function of opening and closing garage doors is more consistently reported as working, despite numerous annoyances. Nest users face more fundamental issues with thermostat control and scheduling.

Head to head

Features and Functionality tieR3R4R7R10
Nest Nest offers control over HVAC, including temperature adjustments, scheduling, and energy-saving modes, but users report issues with the app changing settings automatically, inaccurate outdoor temperatures, and difficulty with advanced features like delaying second-stage cooling or accessing historical data R3R4R7R10. Some users praise its ability to control temperature remotely and its overall utility .
myQ Garage & Access Control myQ's core function is opening and closing garage doors, which many users find works well . However, users desire features like Apple CarPlay integration, Siri shortcuts, and improved notification options R61R69. There are also complaints about paid subscriptions for video access .
Ease of Use tieR5R8R9R16
Nest Nest receives mixed reviews on ease of use; some find it easy and intuitive R8, while others describe it as not intuitive, gooey, fiddly, or a pain to set up R5. The scheduling interface is a frequent point of frustration, being called clunky, inefficient, unintuitive, ponderous, tedious, and glitchy, with issues like parts of the schedule being cut off R9R16.
myQ Garage & Access Control myQ is generally easy to use for its primary function, but users are annoyed by constant review prompts and promotional ads that impede quick access to controls . Setting up schedules is also reported as difficult to find and modify .
Reliability and Performance edge: myQ Garage & Access ControlR2R3R6R12
Nest Nest users frequently report reliability issues, including the app not working, being unresponsive, or failing to communicate with the thermostat R6. Disconnections are common, requiring difficult reconnections or frequent re-signing in R2R3R12. Bugs are constant, affecting schedule updates and home/away detection R13. The app is also described as slow to load .
myQ Garage & Access Control myQ's reliability is mixed; while many report it works flawlessly , others experience intermittent connection drops, slow loading times, and the app not responding or showing incorrect garage door status . A significant and recurring bug is the app pausing or hijacking audio playback when opened R61R63R64R66.
Price/Value tieR10R40R43R46
Nest Nest is free to download, but some users pay for subscriptions for camera features, which they feel do not deliver on claims, like retaining video history R40. Users also complain about the system automatically changing temperatures, costing them more money R10R43R46.
myQ Garage & Access Control myQ is free to download, but users are annoyed by constant ads and promotions within the app, which they feel detract from its value . There are also complaints about having to pay a subscription fee for video access after purchasing the equipment .
Customer Support tieR13R52R58R64
Nest Nest support is described as email-only and unhelpful, often giving generic troubleshooting steps for known issues R13. Users also express frustration with Google's abandonment of products like Nest Protect, leaving them without compatible replacements R52R58.
myQ Garage & Access Control There are no direct reviews about myQ's customer support, but users express frustration with bugs not being fixed and difficulty finding troubleshooting steps for setup R64R69.
Pick Nest if

Pick Nest if you are deeply integrated into the Google ecosystem and prioritize remote HVAC control, understanding that you might encounter frequent re-sign-in requests and frustrating scheduling interfaces R12.

Pick myQ Garage & Access Control if

Pick myQ Garage & Access Control if your primary need is reliable remote garage door operation and you are willing to tolerate frequent in-app ads, review prompts, and potential audio interruptions .

Evidence note: Both apps have a high volume of recent negative reviews despite high lifetime ratings, indicating a decline in user satisfaction. The free-to-download nature of both apps means that negative feedback isn't necessarily skewed by free-tier friction.

Frequently asked

Do Nest and myQ apps integrate with Apple CarPlay or Siri?
Nest reviews do not mention Apple CarPlay or Siri integration. myQ Garage & Access Control users frequently request Apple CarPlay integration and Siri/iOS Shortcuts compatibility, indicating these features are currently missing or not robustly supported R61R69R87R95.
Why does myQ Garage & Access Control pause my music?
The myQ Garage & Access Control app has a recurring bug where it sends a media pause command every time it opens or returns to the foreground, interrupting any audio playing from other apps like Spotify, Podcasts, or Music R61R63R64R66.
Are there issues with Nest automatically changing my thermostat settings?
Yes, many Nest users report that the app or thermostat automatically changes their preferred temperature settings, often due to 'seasonal settings,' 'eco' mode, or 'savings' programs, leading to frustration and increased energy costs R3R7R10R21.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Nest 3/5 · US Eh - fiddley: I reject “seasonal settings” and find my preferred temperatures altered on me anyway. Also, it forgets me on the app frequently and I’ll need to sign in again. Two annoyances for a device that works okay otherwise.
  2. [R4] Nest 1/5 · US Outdoor temperatures way off: Not sure how to get the correct outdoor temperature. It’s 97 now and the app says 71.
  3. [R7] Nest 1/5 · US Eco: I don’t like the fact that you are not able to change once you have it on eco
  4. [R10] Nest 1/5 · US Leave my temperature alone.: Quit changing the temperature it’s costing me more money to cool my house back down. Quit building all the stupid ware houses that are empty and using electricity
  5. [R5] Nest 4/5 · US Works OK, but can be improved: I have been having Nest for a long time and I learn how to use it but it’s not intuitive by design. It’s gooey and all that.
  6. [R8] Nest 5/5 · US Love this app: Great app. Easy to use.
  7. [R9] Nest 3/5 · US Recent update affects schedule screen: The most recent update makes it so you cannot see Monday on the schedule, therefore you can’t adjust Monday. I have an iPhone 12 mini.
  8. [R16] Nest 1/5 · US Annoying interface: PIA to change schedule
  9. [R2] Nest 4/5 · US Hard to get reset: I love this app! With the exception that whenever it gets disconnected, for some reason, like when the power goes out, it is very hard to reconnect to my phone! It always says that there is already an account and I cannot reconnect.
  10. [R6] Nest 3/5 · US App is not reliable: Try to use the app to control my nest but most of the time it doesn’t work. I end up manually changing settings. Reliability has dropped.
  11. [R12] Nest 3/5 · US Nest is good don’t want google sign in: Update 2026: just keep me signed in without google. Seems like everytime I go to control it from the app it’s signed me out and it’s pushing google . I wish I could get rid of the google sign in. I don’t have any other google items it just makes it difficult to get to my thermostat login. I just want to control the temp. I don’t want to log into google. Wish
  12. [R40] Nest 1/5 · US No use in paying more: I have paid for this subscription for several years and it still does not do what it claims to do. I cannot go back and review my cameras. All I can see is it still shot which half the time isn’t even of the motion or person at the door. Also, the video feed is supposed to stay for a while, but mine only stays for a couple of hours and then disappears. Again, I pay over $20
  13. [R43] Nest 1/5 · US Stop changing settings when updating: App keeps turning on peak time and other “savings” settings. Go with a different product that you can control.
  14. [R46] Nest 1/5 · US Thermostats: They are okay untill nest decides how your house should be ran. Thinking about removing it and putting it in the trash!
  15. [R13] Nest 1/5 · US Home/away: For the past few months home/away indicates I’m away. I am home. All settings are set correctly. Google gives very little help by saying do all the possible steps. Google support is email only. There have been issues with this before and it turns out to be a Google/Nest issue.
  16. [R52] Nest 2/5 · US Nest Protect: Installed 13 Nest Protects 10 years ago, and they are all expiring. Google no longer offers Nest Protect, and their partnership to replace them gets bad reviews for false alarms. Way too much money for a product that Google abandons.
  17. [R58] Nest 1/5 · US Nest Smoke Detectors: I purchased 6 Nest Protect smoke detectors just over 10 years ago, they have worked perfectly during this time. They have now expired and must be replaced. I was extremely disappointed to find that the product was discontinued! There is another manufacturer who makes a compatible device but it has less than stellar reviews and lacks a feature that I really liked, automatic ni
  18. [R64] myQ Garage & Access Control 1/5 · US Bug hasn’t been fixed: The myQ iOS app sends a media pause command every time it opens or returns to the foreground. Spotify playback is paused even when no garage operation is initiated. This happens after reinstall and with all audio outputs. If MyQ is left open and the user returns to Spotify to resume, then switching to MyQ pauses the output even without actions being requested. The app is cal
  19. [R61] myQ Garage & Access Control 1/5 · US Frustrated: Why in the world does it pause my music in Apple CarPlay when I load the app and why don’t you figure out to put the app as usable in CarPlay?
  20. [R69] myQ Garage & Access Control 3/5 · US Needs Apple CarPlay: It needs to add the troubleshooting step of factory resetting the garage door opener. It took me way too long to set this up after searching the internet for that easy solution. I was setting it up after someone else had previously used it. It also desperately needs to work with Apple CarPlay. Seems like an obvious feature but having to get my phone out and waiting for the a
  21. [R87] myQ Garage & Access Control 3/5 · US Add CarPlay: Add the option to open via CarPlay.
  22. [R95] myQ Garage & Access Control 5/5 · US MyQ is great: I love using MyQ. The only thing missing is a CarPlay app. After all, the main reason to open your garage is to pull your car out or put it away. A CarPlay app would allow you to do this without pulling your phone out.
  23. [R63] myQ Garage & Access Control 3/5 · US App hijacking audio: The app works fine, but it's recently started highjacking my audio when I open it. I get in my car, get my music going, open the app.. my music stops. Close the app, music didn't start back up I have to hit play again. What is the reason a GARAGE DOOR app needs to shut down my audio?
  24. [R66] myQ Garage & Access Control 3/5 · US It works: It works, but why does this app stops my media when I open it to open my garage
  25. [R21] Nest 3/5 · US System does what it wants: The system over night always goes back to 79 when I have it cooling at below that temp, cannot figure out how to correct it, very frustrating

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store