Redstone Federal Credit Union vs Navy Federal Credit Union

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R15] Redstone Federal Credit Union 3/5 · US Great bank, not the best app: I have several accounts with six or so banks, and this is the only one that seems to have these issues. The specific things that irritate me about this app: when I want to pay my credit card bill, every other bank offers me a selection of “minimum, current balance, statement balance, or custom.” Every one. Redstone, however, only allows “minimum,” and if you erase
2. [R66] Navy Federal Credit Union 3/5 · US cc notifications: Have had this app for many years and never any issues when using my cc and expecting a notification via text or email that my cc was used. However, seems at the beginning of 2026 i started having issues not receiving notifications when i use my cc. have called customer service many times trying to resolve but no luck correcting the issue. Have deleted the app several times and re
3. [R68] Navy Federal Credit Union 4/5 · US Recent issues: I’ve been experiencing issues with the app freezing up anytime I attempt to set cardholder limits or Freeze/Unfreeze another users credit card. This issues also sometimes occurs when checking upcoming transactions. Otherwise it’s a great app.
4. [R18] Redstone Federal Credit Union 3/5 · US Do not like the update: The update is not user friendly
5. [R22] Redstone Federal Credit Union 1/5 · US App isn’t great and neither is the bank: The app changes and updates on a regular basis but they normally add things that normally don’t help much, but just adds more complexity and confusion to an already overcluttered app. The bank has the worst fraud problem with debit cards that I have ever dealt with, everyone in this area who uses them knows it, and the bank continues to deny this. App does
6. [R61] Navy Federal Credit Union 2/5 · US Always under maintenance: WHYYYY is this app constantly under maintenance? I try to open in and half the time I can't even check my account or transfer money because they're "conducting scheduled maintenance." I've never dealt with a banking app or any app like this where it's always undergoing some sort of service, like this is so frequent that it has irritated me enough to the point of writing a
7. [R67] Navy Federal Credit Union 1/5 · US The app is trash: It shouldn’t ever take 6 plus hours for a “ schedule maintenance” it’s ridiculous at this point
8. [R10] Redstone Federal Credit Union 1/5 · US CHECK DEPOSIT FEATURE: This app has absolutely the WORST check deposit feature I’ve ever used. I’ve complained I’ve reviewed others have done the same with no changes or responses . It shouldn’t take 45 freaking minutes to take a picture for the deposit. FIX IT ITS NOT THAT HARD
9. [R55] Redstone Federal Credit Union 1/5 · US This is not it: New update is so slow. It should not take as long as it does for the app to open up. EDIT: The issues still have not been resolved. Needs to be fixed.
10. [R70] Navy Federal Credit Union 1/5 · US Maintenance times: Maintenance times take too long when I need to acces my account the most
11. [R6] Redstone Federal Credit Union 3/5 · US Not happy that they wouldn’t refund $100 in fees or a mobile deposit that didn’t go through: Not happy that they charged me seven $25 fees because a mobile deposit did not go through. Would only refund three of them costing me $100. I’m not happy.
12. [R47] Redstone Federal Credit Union 1/5 · US Don't join for the promotion.: They still haven't given me my $600 from my promotion and I have contacted them multiple times trying to get it but they keep ignoring the issue for some reason.
13. [R74] Navy Federal Credit Union 5/5 · US BEST BANK & APP EVER: I literally don’t care what anyone says.. I’ve tried every bank even fintech banks but nothing comes close to Navy Federal! The best bank and app all in one! I will be with NFCU for life ❤️
14. [R75] Navy Federal Credit Union 3/5 · US Has Become Trash: This app used to be great. The amount of times this app shuts down for maintenance (during the weekends btw) you’d think it would get better. It has not. Trying to create a cashier’s check request and this app won’t allow me to pull money from the correct account. Currently looking for another financial institution alternative.
15. [R28] Redstone Federal Credit Union 1/5 · US Take your money somewhere else!: My debit card got hacked and they told me that I made that purchase and it wasn’t hacked. The purchase was made in HongKong they literally said I made it lol.
16. [R76] Navy Federal Credit Union 1/5 · US Customer service: I had an urge matter I needed answering and instead of answering navy reader customer support made me wait hours and didn’t even answer as well as the instagram navy federal had answered faster then the actual company.
17. [R77] Navy Federal Credit Union 4/5 · US Frustrating issues: Frequently neglects to display scheduled credit card payments, almost causing me to make the payment twice. Takes too long to be connected to a live agent in the chat, and for the past 2 days a red banner says tech issues try again later when I’m trying to make my credit card payment. Frustrating!!