Meritrust Business vs Podium

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Meritrust Business 2/5 · US Delayed alert notifications: Hoping the new app would send us immediate text alerts when our card is used, not so much. Disappointing.
2. [R3] Meritrust Business 3/5 · US Still having Camara problems with mobile deposit: Is anyone else still having problems with the Camara when doing mobile deposit. Last time I left this review Meritrust replied they were working on a fix (it’s been some time ago) ????
3. [R6] Meritrust Business 3/5 · US Mobile deposit: Mobile deposit won’t work. Can’t deposit my check.
4. [R61] Podium 2/5 · US Issue-ridden: Constant outages, never getting notified of when a text is actually coming in, and a whole bunch of other issues. Only reason I continue to use Podium important.
5. [R11] Meritrust Business 4/5 · US app is really good: i like the app but the interface could be improved slightly (looks)
6. [R35] Meritrust Business 4/5 · US App: Love the app it’s quick to open and check on my accounts, easy to transfer money from 1 account to another 🙂
7. [R65] Podium 4/5 · US Signs me out constantly: Great product, easy to use but unfortunately signs me out everyday to every hour it seems. Would give it 5 stars if it weren’t for that inconvenience.
8. [R102] Podium 1/5 · US Terrible app: This app is extremely unreliable, messages don’t always come through. Constantly having to log back in.
9. [R10] Meritrust Business 1/5 · US Worse communication: The app does not give you the right amount hard to pay bill I hate this bank wish I could find a different way
10. [R72] Podium 3/5 · US App now crashes: We’ve been using Podium for our business to keep in touch with customers. At first we were able to send videos. Next thing we knew they wouldn’t go through. Now we can’t even try to send a video, every time we do the app crashes. We send updated photos to our clients and haven’t been able too for about a week now. Very inconvenient! Please fix this. The crashing for sending photo
11. [R104] Podium 1/5 · US HORRIBLE CUSTOMER SERVICE: Podium is a wonderful product for communicating with your customers and gaining reviews. Unfortunately, their customer service is horrendous.
12. [R57] Meritrust Business 5/5 · US Best bank in Kansas: No mysterious (maintenance) fees, card holds are taken care of quickly so you know what your bottom dollar is regularly, you can make cash deposits with their eATMs, you can make a withdraw at their eATMs for any amount in dollars, you don’t have to change your password all the time like I have to at my secondary bank which shall remain nameless and you can replace your stolen
13. [R76] Podium 2/5 · US READ YOUR CONTRACT CAREFULLY!The Podium contract: The Podium contract has a “Gotcha clause,” you cannot cancel unless you do so at least 30 days before but not more than 90 days before your contract renewal. I’ve paid Podium for 5 years and tried to cancel. I missed the window and now have to pay $480 a month for ten more months. The way the contract is written I thought it was just the first yea
14. [R94] Podium 1/5 · US Predatory Contract Terms: Lots of promises and sneaky practices earn this a giant “beware”. What started out as a pricey website chat app morphed into an app that combined my personal calendar with my business calendar. When I was going to cancel, the rep suggested I try a few more “features” that I wasn’t taking advantage of. Little did I know that he was dragging me past a hidden cancellation p
15. [R29] Meritrust Business 5/5 · US Service: I love Meritrust and their great customer service and all the services offered. Old school customer service the way it should be.. Thanks Meritrust!!
16. [R32] Meritrust Business 5/5 · US Service Given: I would like to truly thank Charlene of the Meritrust CU Lawrence, Ks location. Charlene has not stopped checking on me inquiring of any help possible Meritrust CU can offer. Charlene has reached out to college Ashley in the Credit repair assistant department of the Meritrust CU Wichita, Ks location. Ashley called and suggested setting up a phone consultation for steps to the path o
17. [R80] Podium 1/5 · US HORRIBLE Service After The Sale: Originally happy with it but the tool has gone totally off the rails and I can’t get our sales rep to return a call or email. Have tried his manager, no reply. Our product rep has sent messages to them internally, no reply. Until Stephen Nord or his manager return our call, this review will stand. I wouldn’t encourage anyone sign up for this as they’ll abandon yo
18. [R116] Podium 1/5 · US Poorest customer service ever: I’m having massive issues with Podium. When I email or call, they tell me they have created a ticket and someone will call. If I even get a response, it some automatic response about a week later that doesn’t answer the problems that I’m having. A couple days ago, I sent out a bulk message but what people received was not my message.