Triangle CU Mobile Banking vs NYMCU Mobile Banking

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Triangle CU Mobile Banking 1/5 · US Multiple Accounts: I can’t access all my memberships from one login. I can’t see my account number when I’m looking at my savings account, it’s only under checking
2. [R4] Triangle CU Mobile Banking 1/5 · US Constant updates always down: The app seems to always be doing updates and never works when I want it too.
3. [R10] Triangle CU Mobile Banking 1/5 · US App update: I just updated my app.. it’s been weird for a while. Not signing in or throwing me out. Well all day I haven’t been able to log in and it won’t do the auto Face ID. I hate this app so much .. and why is there a separate app for the debit cards? I’d rather just use one. It’s be so much more convenient
4. [R63] NYMCU Mobile Banking 3/5 · US MCU App Review: Convenient Banking with a Need for Budgeting Features: I’ve had a good experience using the MCU app overall. I like how easy it is to check my balances, transfer money between accounts, and deposit checks from my phone. The app is simple and convenient for everyday banking. One feature I’d love to see added is a built-in budgeting section. It would be helpful if the app automatica
5. [R12] Triangle CU Mobile Banking 1/5 · US Un notified Updates: This app has random system updates which doesn’t allow you to go on the app what’s so ever and transfer money. So far twice once in a breakfast place I needed to transfer money to pay but I couldn’t because it was updating and another for gas. Y’all need to set something to notify the user a hour before or something because this a is such a negative for you guys.
6. [R36] Triangle CU Mobile Banking 1/5 · US What happened?: App was at least a four but lasted update has shown problems with making loan payments (that only half of their customer service was aware of) and issues with Touch ID. I turned it off because Touch ID was not working and now is is persistently stuck in off (I slide it to on and it just slides right back to off). Fix it! This is unacceptable.
7. [R69] NYMCU Mobile Banking 3/5 · US Damn verification: Convenient but not when you have to keep waiting for a verification code that takes long at times and I’m waiting to make a transaction and I need a code every time I’m checking my balance. Also to contact the bank it’s always an extremely long wait
8. [R3] Triangle CU Mobile Banking 3/5 · US Remote deposits: Lots of trouble doing remote deposits lately. Too many issues. I believe on your end. Screen rotation requires. Won t take good pictures. Making checks unreadable. All in your end! It worked great before. Now last month at least there are issues!!
9. [R20] Triangle CU Mobile Banking 1/5 · US Poor service: I tried to deposit a check in the Merrimack branch and the women at the door told me that I needed an appointment to get in the building. Well I’ve been broke and if they don’t let me in the building then they should be responsible for bouncing checks
10. [R75] NYMCU Mobile Banking 3/5 · US Great app when it works: This app works flawlessly…. When it actually works. The system updates are an inconvenience. My app has not been working for a week now. Who needs that?
11. [R18] Triangle CU Mobile Banking 1/5 · US Service fees are incredible: I can accept the monthly service fee... But honestly a fee to deposit coins? I was told twice no fees, and twice I’ve had to pay a fee. I was charged a fee to use their coin counter.. Then I was charged a fee to deposit coins as I wasn’t allowed in the bank due to Covid. A 4.95 fee to deposit money..... It’s a friggen bank, what’s next, a fee to walk in the bank? Addin
12. [R86] NYMCU Mobile Banking 5/5 · US Direct deposit: What I like about Mcu is that we don’t have to wait till Friday to get paid. We automatically receive our paycheck on Wednesday instead of waiting Thursday or Friday like every other bank that makes the customers wait till Thursday or Friday to receive their paycheck.
13. [R6] Triangle CU Mobile Banking 1/5 · US Messed up accounting.: I don’t understand your accounting!! I am continuously getting over drafts when I have more than enough monies in my account???? Also, my balances go up and down every day ALL DAY??? I don’t understand what the issue is!! Not a practical way run banking!!! And I have a charge on my card from 9/16 for $34.98 from a ZioDoc and I’ve NEVER authorized this charge and hsve NO IDE
14. [R8] Triangle CU Mobile Banking 1/5 · US How can a financial institution be allowed…: To lock you out of your account unless you agree to a new contract that is impossible to read? I don’t know, ask Triangle! They should be reported to the FDIC. They are becoming non user friendly. I am transferring out.
15. [R66] NYMCU Mobile Banking 3/5 · US My opinion: You don’t help the core customers enough banking feels primitive I had a disrespectful conversation with one of your representatives when I was filing a home loan and was told that my 25+ years track record of on time payments was not enough didn’t even bother to open up my account and take a look I stand back and watch people who don’t even work for the city, obtain accounts and get l