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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

5Point Credit Union vs CommunityAmerica Credit Union

5Point Credit Union 4.8★ · Free to download 75
Winner 5Point Credit Union
CommunityAmerica Credit Union 4.8★ · Free to download 50

While both apps have high lifetime ratings, recent user reviews indicate that 5Point Credit Union's app offers a more reliable and functional experience compared to CommunityAmerica Credit Union's app, which is plagued by frequent crashes and login issues.

Full reviews: 5Point Credit Union · CommunityAmerica Credit Union

5Point Credit Union's app is generally praised for its ease of use and convenience, despite some reported issues with mobile check deposits and slow loading times. CommunityAmerica Credit Union's app, however, suffers from widespread and persistent crashing problems upon login, significantly hindering its usability for many users.

Head to head

Features edge: 5Point Credit UnionR39R43R45R52
5Point Credit Union Users appreciate 5Point Credit Union's app for its core banking functions like checking balances, moving money, and paying bills, with some finding it comprehensive enough for daily use R39R43R45. Mobile check deposit is a frequently highlighted feature, though some users report issues with it R52R55. There are requests for additional features like seeing credit card transaction history, updated widgets for balances, fingerprint login, and Zelle Pay options R21.
CommunityAmerica Credit Union CommunityAmerica Credit Union's app provides essential banking functions and is generally considered straightforward when it works . However, users frequently mention a lack of live push notifications for transactions as a significant missing feature .
Ease of Use edge: 5Point Credit UnionR2R14R17R20
5Point Credit Union Many users find the 5Point Credit Union app easy to navigate, user-friendly, and convenient R2R14R17R20. However, some recent reviews describe the design as a 'total mess' and report errors when trying to change account or display preferences . There are also complaints about slow loading for bill pay and general slowness .
CommunityAmerica Credit Union When functional, CommunityAmerica Credit Union's app is described as straightforward and easy to use . However, the pervasive crashing issues significantly detract from its ease of use, as users frequently have to attempt logging in multiple times R61R63R66.
Reliability edge: 5Point Credit UnionR45R49R56R7
5Point Credit Union While many users report no issues and find the 5Point Credit Union app reliable R45R49R56, a significant number experience problems. These include the app not opening, login issues where the password works on the website but not the app, constant application errors, and glitches with mobile check deposits R7. Some users also note that deposits don't show up immediately or take too long to load .
CommunityAmerica Credit Union CommunityAmerica Credit Union's app is widely criticized for its severe reliability issues, with numerous reports of it crashing immediately after login, often requiring multiple attempts (3-7 times) to open successfully R61R63R66. Mobile deposit functionality is also described as glitchy, unreliable, and unstable .
Price/Value tieR5R31R32R33
5Point Credit Union Both apps are free to download. Users of 5Point Credit Union express high satisfaction with the overall banking experience and services, suggesting good value R5R31R32R33.
CommunityAmerica Credit Union Both apps are free to download. CommunityAmerica Credit Union members generally love the bank and its services . One user suggests lowering overdraft fees to improve value .
Support edge: 5Point Credit UnionR10R32R33R36
5Point Credit Union Users generally praise 5Point Credit Union's customer service and staff as kind, accommodating, friendly, helpful, and top-notch R10R32R33R36. However, one user reported that customer service did not understand their issue regarding check history .
CommunityAmerica Credit Union CommunityAmerica Credit Union members speak highly of the bank's services and the care they receive . One user mentioned not knowing how to contact support regarding app issues .
Pick 5Point Credit Union if

You prioritize an app that is generally stable and easy to use for core banking tasks, despite some minor glitches with specific features like mobile deposits or occasional slowness R2R14R45R56. You also value strong customer service from your credit union R32R33.

Pick CommunityAmerica Credit Union if

You are willing to tolerate an app that frequently crashes upon login, requiring multiple attempts to access your accounts, in exchange for what users describe as excellent overall banking services from CommunityAmerica Credit Union R76.

Evidence note: CommunityAmerica Credit Union's recent reviews are heavily skewed by widespread complaints about app crashing, which significantly impacts its perceived reliability and ease of use despite high lifetime ratings. 5Point Credit Union also has some negative reviews regarding app functionality, but they are less pervasive and severe.

Frequently asked

Does the 5Point Credit Union app support mobile check deposits?
Yes, the 5Point Credit Union app offers mobile check deposit functionality, which many users find easy and convenient R52R55R58R60, though some have reported issues with it cutting off, refusing pictures, or not showing up in accounts immediately R10.
Why does the CommunityAmerica Credit Union app keep crashing?
The CommunityAmerica Credit Union app has been experiencing persistent crashing issues, particularly upon login, with many users reporting that it closes immediately after entering credentials and requires multiple attempts (3-7 times) to open successfully R61R63R66R76. These issues have been reported for several months and seem to have worsened after a recent merger or update .
Can I use fingerprint or Face ID to log into these apps?
The 5Point Credit Union app supports fingerprint access for quick and secure login R54, but some users have requested an update for Face ID or similar biometric features to catch up with other banking apps R21. Reviews for CommunityAmerica Credit Union indicate that Face ID often does not work R97.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R39] 5Point Credit Union 5/5 · US My 5Point experience.: Love how easy the 5 point app is always easily displayed between my accounts, my loans, and credit cards. Super easy to pay and move my money around. Also, always full of friendly and helpful staff at their establishments.
  2. [R43] 5Point Credit Union 5/5 · US User Friendly: I absolutely LOVE LOVE LOVE this app. It's very user friendly and the navigation is simply however it gives you exactly what you need. I also love the different tabs is has ... this app does EVERYTHING except give you the winning lottery numbers ... lol 😊😊😊
  3. [R45] 5Point Credit Union 5/5 · US Love this app: This is a great app. I have all my balances at my fingertips. I can move money, pay bills, whatever. I never have any issues with this app either. Great!!
  4. [R52] 5Point Credit Union 5/5 · US Love this app: I use it all the time. My favorite thing is the mobile check deposit! So easy and convenient! I highly recommend it to all users!
  5. [R2] 5Point Credit Union 5/5 · US Perfecto: I love this easy
  6. [R14] 5Point Credit Union 5/5 · US Gold star for 5 point: 5Point is wonderful! The app is easy to navigate. I wish they had a virtual teller.
  7. [R17] 5Point Credit Union 5/5 · US 5Point Bank App: It’s great very easy to use and super efficient. Great job guys!
  8. [R20] 5Point Credit Union 5/5 · US Use with ease!: This is app is informative and user friendly!
  9. [R49] 5Point Credit Union 5/5 · US Best bank app ever: I love this app. After the last update, I have absolutely no complaints!!!
  10. [R56] 5Point Credit Union 5/5 · US Great!: App works very well!
  11. [R7] 5Point Credit Union 1/5 · US The app will not open and I can not check my accounts: IPhone pro 13 App won't open
  12. [R5] 5Point Credit Union 5/5 · US Review: One of the best decisions I’ve ever made was banking with 5Point Credit Union
  13. [R31] 5Point Credit Union 5/5 · US Ricky Richard: Excellent top-notch service everything that I need in 5Point Credit Union thanks again
  14. [R32] 5Point Credit Union 5/5 · US Business account review: I’ve been very pleased with my business accounts at 5 point credit union. The management has been extremely kind and accommodating with any of my banking issues. I highly recommend this credit union.
  15. [R33] 5Point Credit Union 5/5 · US Service: The best service out there. Tonia Jones is amazing and very helpful.
  16. [R10] 5Point Credit Union 1/5 · US Nice customer service, Bad app: The app is mostly straightforward to use; however, my check deposit section glitches and denies me access to it. I have talked to customer service to get it fixed and they tried to but it still doesn’t allow me to access that part which means I always have to drive over there to deposit checks. Not to mention that their online money transfer goes through Pop-Money w
  17. [R36] 5Point Credit Union 5/5 · US Loan Officer: My loan office Jodie Bartley from the Lumberton office is amazing.
  18. [R55] 5Point Credit Union 5/5 · US Great app: This is a great app and let's me do my online banking. Including deposit checks! Also, I have been with this credit union for 30 years and it is better than any other financial institution.
  19. [R58] 5Point Credit Union 5/5 · US Time saver!!: Saves me trips to the bank! 😊😊
  20. [R60] 5Point Credit Union 5/5 · US Exceeds all Expectations: I've gotten use to this app, and had begin to take it for granted. I don't think I've purchased a Postage Stamp since I begin using "Pay Bills" included on this app. Then comes "Make a Deposit". That's right, this utility allows the user to take a
  21. [R61] CommunityAmerica Credit Union 1/5 · US Too many bugs: Last update required to login multiple times. The current app won’t open the keyboard. This app is clunky and never smooth.
  22. [R63] CommunityAmerica Credit Union 3/5 · US App closes out after putting in password: Have to have this app because it's my bank but it's very frustrating that my app closes every single time I put in my password and enter, just immediately kicks me out of the app. It's a fine app besides this bug.
  23. [R66] CommunityAmerica Credit Union 3/5 · US Crashes: Over the last month starting in June I tried to open the app and it crashes. Sometimes two or three times before it will finally open.
  24. [R76] CommunityAmerica Credit Union 1/5 · US Keeps closing: The apps keeps closing without fully opening. Enter login information then immediately closes. You have to try 3-7 times before it actually opens. Please fix this. It has been doing this for months. It does the same to my son that has a different phone and different wireless carrier
  25. [R54] 5Point Credit Union 5/5 · US Great app: Really great app! No problems so far! Like that you can use your print for quick and secure access! Just used the transfer part of the app today! It's works great! Kudos to y'all
  26. [R21] 5Point Credit Union 3/5 · US Update: It would b nice if it had the update where I can use my fingerprint to access my accounts. Let's catch up to the times and don't let the other banking apps out perform the app.
  27. [R97] CommunityAmerica Credit Union 1/5 · US App constantly crashes: This is quite literally the WORST banking app! Constantly crashes when you’re trying to open it, Face ID never works, I get better usage from banking apps like Cashapp and that’s a shame.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store