Strava vs Relive

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Strava 1/5 · US Atrocious customer support!: Their AI bot “Miles” has no ability to solve anything and closes chats with you. There is no way to talk to customer support. Even when the bot says someone will be in touch you just get an email saying they can’t help you. I am a paying subscriber and you are ducking answering any questions or actually helping me with the fact that you are letting another user in a di
2. [R38] Strava 5/5 · US Strava review: ⭐⭐⭐⭐⭐ Strava has completely changed the way I approach running and cycling. The GPS tracking is accurate, the activity analysis is detailed, and the motivation from the community is unmatched. What sets Strava apart is how it turns fitness into something engaging and rewarding. Whether you’re training for your first 5K, chasing a PR, or preparing for an endurance event, the app pr
3. [R61] Relive 2/5 · US Can’t trim route: Relive discontinued the functionality to trim routes. If you forget to stop recording after an activity, it records everything until you remember to “finish” making the data and map useless. Please fix this because it is a deal breaker.
4. [R70] Relive 2/5 · US Bring back route trimming!: One of the features I valued most, the ability to trim my route (e.g., when I forget to end a walk recording and it continues as I drive away), was recently deleted. I don’t care at all about the new music and opening features, but the loss of the ability to trim will probably result in my not renewing my subscription when it runs out.
5. [R6] Strava 3/5 · US App that just feels behind and unintuitive: Navigating this app is frustrating. Compared to what’s out there, it just seems unintuitive and like you have to go through additional steps that don’t make sense to find basic information you are looking for.
6. [R30] Strava 3/5 · US Could be better: The app doesn’t feel very user friendly. It’s a bit sporadic. ai is just slapped all over the place, and the “insights” feel boilerplate. I have whoop, and the tracking is poor for running and history specifically. Will let the trial run into course, but I feel like an Indy app built with Claude is probably better than w/e I’m seeing here
7. [R75] Relive 3/5 · US Good before changes: Have been using this app for years and enjoyed it but recent changes are making me change my mind. It now takes three inputs to start a workout. When I’m starting, I don’t want to go through multiple steps. I’m getting started and should just have a quick start button on the main page. When I occasionally post a 3d video to share with friends on Facebook, it now just posts a l
8. [R84] Relive 3/5 · US Love it but….: I love this app but randomly it just decides to stop working and it is extremely frustrating because I assume for an hour and a half my route is being tracked and then I get all the way home and I find out that nothing has been tracked and it asked me if I want to resume my route although I already selected resume when I started to head home. I am really starting to get frustrated b
9. [R10] Strava 2/5 · US Used to be good.: Recently this app has gone downhill. You cannot get a real person to speak to if you’re having issues with the app. Recently the app does not load. It is just a black screen and an error message that says please try again. The only way to contact user support is a chat bot that doesn’t understand you and can’t help you and when it realizes there is no answer to give you it gives
10. [R37] Strava 1/5 · US App crashes and support never responds: I was stoked to play with Strava this season on my new bike. I went so far as to buy a Garmin 540. Soon after becoming a paying subscriber the app stopped working. Despite taking usual troubleshooting steps nothing worked. I tried the chatbot too. No biggie. I contacted support and waited. After a few days I reached out again. Weeks later nothing. Bummed
11. [R81] Relive 3/5 · US When it works: The app is great when it works. However 1 in 5 it will crash and lose the ride data. Highly disappointing since I am paying for the app. Probably won’t renew.
12. [R97] Relive 1/5 · US A buggy mess: I’m not sure when but this app was recently updated and apparently quality assurance is not something being done anymore. Anyone that spends any amount of time trying to create a video with this current update will have a plentiful list of issues and bugs. I could easily list 10 to 15 critical defects that should have been caught prior to release, but then I’d be doing their job for
13. [R27] Strava 3/5 · US Way to expensive: Man this stuff should be free
14. [R42] Strava 3/5 · US It’s OK and free is OK but the request $80 for a year is outrageous: It’s been OK for the free portion. I’d be happy to purchase a yearly premium membership but $80 is just outrageous A few of my friends in my run group feel the same way You folks want $320 a year from the 4 of us but you’re getting zero dollars. How about drop it to $40 and get $160 out of us?!
15. [R90] Relive 3/5 · US Too expensive: Nice app but nobody can ant to pay $6.99 per month for an occasional hiking video. Please make an option for someone who only wants to make a few videos per year.
16. [R117] Relive 3/5 · GB Cost: Good app but to expensive
17. [R4] Strava 1/5 · US App bug: Extremely frustrated. I just purchased the yearly subscription, and the app stopped working almost immediately. I reached out to support hoping for a quick fix, but all I got was a generic bot reply, no human has responded, and the issue is still unresolved. If you’re going to charge for a full year upfront, the least I’d expect is functional support when things break. Would not recommen
18. [R67] Relive 1/5 · US No billing support: The whole company is run by bots, and refunds are not given for any reason. I have a dated screenshot of my cancellation and they still charged me.
19. [R94] Relive 1/5 · US Terrible support: This apple will drain your battery. It is subpar to other tracking apps, such as Strava. Also did a cheap upgrade and they use auto renewals behind your back to keep your subscription going while doubling the price and tell you they’re under no obligation to inform you about renewals in their terms and conditions. Their help app is run by AI and it’s very difficult to reach out t