Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TruckSmart ™ vs TruckMap

TruckSmart ™ 4.6★ · Free to download 30
Winner TruckMap
TruckMap 4.7★ · Free to download 65

TruckMap is the better choice for truck navigation, despite its flaws, while TruckSmart ™ struggles with fundamental functionality and an outdated user experience.

Full reviews: TruckSmart ™ · TruckMap

TruckMap offers essential truck-specific GPS features, but users report issues with accuracy, lag, and missing CarPlay support. TruckSmart ™, a truck stop loyalty app, is plagued by persistent login problems, payment failures, and an outdated interface, making basic tasks difficult.

Head to head

Features edge: TruckMapR4R6R12R13
TruckSmart ™ TruckSmart ™ users appreciate the ability to reserve parking, book showers, and find locations, but many core features like adding payment cards, managing points, and viewing fuel receipts are frequently broken or inaccessible R4R6R12R13.
TruckMap TruckMap provides truck-specific GPS navigation, aiming to avoid low bridges and unsuitable roads, and some users find it a good free alternative to paid GPS devices . However, it lacks CarPlay compatibility R63R96 and often fails to account for traffic or provide advanced turn notices .
Ease of Use edge: TruckMapR1R3R5R10
TruckSmart ™ Users consistently describe TruckSmart ™ as 'user unfriendly,' 'outdated,' and 'garbage,' with a UI that is frustrating and reminiscent of 2008 mobile web quality R1R3R10. Many report persistent issues with signing in, creating profiles, and the app not recognizing their location R5R10R21.
TruckMap TruckMap's usability is hampered by frequent lag, freezing, and slow rerouting . Users also find the interface clunky and outdated, with issues like addresses not loading and a lack of clear turn-by-turn directions .
Reliability tieR1R2R3R4
TruckSmart ™ TruckSmart ™ is highly unreliable, with users frequently reporting that the app 'never works properly' R1R39. Common problems include payment rejection R4, app crashes R3, and features breaking after updates R1R15. Some users note improvements after updates, but issues often resurface R2.
TruckMap TruckMap's reliability is a major concern, as it frequently provides incorrect routes, leading trucks to low bridges R77, dirt roads R76, residential areas , or hazmat-restricted zones despite settings . The app also suffers from crashes and inaccurate ETAs and distances .
Price/Value edge: TruckMapR7R28R39R42
TruckSmart ™ TruckSmart ™ is a free app tied to the TA/Petro loyalty program. Users express frustration that even with a free app, the inability to use points or access basic services diminishes its value, especially when compared to competitors like Pilot and Loves R7R28R39R42.
TruckMap TruckMap is a free app, and many users highlight its value as a free alternative to expensive dedicated truck GPS units or other paid trucking apps . The fact that it's free, with no ads, is a significant draw for users .
Support edge: TruckSmart ™R1R10R15R40
TruckSmart ™ TruckSmart ™ users report poor customer service, with no weekend availability R15 and unhelpful phone support R40. Many feel the developers do not care about fixing the app's persistent issues R1R10.
TruckMap Reviews do not provide specific details about TruckMap's customer support, but one user mentioned reporting a low bridge in hopes it would be fixed R78.
Pick TruckSmart ™ if

You are a loyal TA/Petro customer and are willing to tolerate significant app bugs and an outdated interface for the occasional convenience of managing loyalty points, reserving parking, and booking showers, provided the app is working at that moment .

Pick TruckMap if

You need a free truck-specific GPS solution and are prepared to cross-reference routes with other maps due to TruckMap's reported inaccuracies and performance issues .

Evidence note: TruckSmart ™ reviews are heavily skewed negative, with many 1-star ratings citing fundamental app failures, despite a higher lifetime rating. TruckMap reviews also show significant frustration with reliability, but its core GPS functionality is still seen as valuable by many free users.

Frequently asked

Does TruckSmart ™ reliably handle payments and loyalty points?
No, TruckSmart ™ users frequently report issues with adding payment cards, making payments, and accumulating or redeeming loyalty points, with many transactions failing or points disappearing R4R6R13R21.
Is TruckMap safe for truck navigation?
TruckMap's safety for truck navigation is questionable, as multiple users report being routed onto roads unsuitable for trucks, including low-clearance bridges, dirt roads, residential areas, and hazmat-restricted routes, despite inputting truck specifications R73R76R77R78.
Do either of these apps support Apple CarPlay?
TruckSmart ™ reviews do not mention CarPlay support. TruckMap users explicitly state that the app is not supported on CarPlay, which is a significant drawback for a navigation app R63R96.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] TruckSmart ™ 1/5 · US Please fix the damn app!!!: I can’t add a payment card, I can’t book a shower, please fix and LEAVE it the hell alone!!!
  2. [R6] TruckSmart ™ 3/5 · US Points vs coins: Ultra one point work OK as long as I can print it onto a receipt, but I keep losing my points at the register today is the second time it happened
  3. [R12] TruckSmart ™ 3/5 · US Improvements Needed: The app in its basic form is pretty good. Being able to reserve a spot, book a shower and find locations is a great start. Four added suggestions I have are as follows. 1. Allow for navigation/route planning to the selected TA/Petro location within the app. 2. Unlimited transaction history with more details, perhaps an actual receipt copy for all transaction types. 3. The abi
  4. [R13] TruckSmart ™ 2/5 · US Points left to keep Platinum disappearing: Now how am I supposed to know how many points I have to fill to keep platinum?? It disappeared. As long as it took to come with this new update…. Was it tested? lol NOPE
  5. [R1] TruckSmart ™ 1/5 · US Absolutely user unfriendly: How is this the worst app as opposed to the Pilot/Flying J and Loves apps? Nothing works properly, never wants to take card information, and the format is 2008 mobile web quality. They never update it and don’t really seem to care. TruckSmart? I guess that’s an oxymoron. Update: the new app seems only half finished and half working. Still garbage.
  6. [R3] TruckSmart ™ 3/5 · US UI needs to be updated: The app is decent, however in my opinion it needs a major revamp. Compared to other apps for major T/S like loves or pilot, truck smart seems to be out of date. Yes, you can accomplish the basic tasks you are looking to achieve, but the UI is a bit frustrating at times and the app loves to crash.
  7. [R5] TruckSmart ™ 5/5 · US Great app…: When it lets you sign in. I have no idea why it’s kicking me off and giving me all these error messages when I use the same login they already have in their system. It needs to get fixed.
  8. [R10] TruckSmart ™ 1/5 · US Still broken: App still broken, haven’t been able to sign in since day 1. Now it’s incorrect format. I give up. Your truck stops are out dated and so is your apps. It be best to rebuild from the ground up from a collage kid out of a tech school. Fire whoever is in charge of your apps!!!!
  9. [R2] TruckSmart ™ 5/5 · US What a change on the app looking newer: The app made a completely change
  10. [R7] TruckSmart ™ 1/5 · US -5: What a gas station, what a lousy program, I have a fourth level and one shower! It's a total disgrace, I'll leave the gas stations and move on Love’s
  11. [R28] TruckSmart ™ 2/5 · US This app hasn’t been updated since 2012.: I don’t know who gives this app a rating over 3 stars but they’re obviously insane. The whole system at TA is complete trash compared to Loves or even Pilot. App is garbage, barely works and redeeming points is a complete pain. Do better
  12. [R39] TruckSmart ™ 2/5 · US This app never works properly: If I can get to pilot or Lowe’s I go there, because the app never works properly not for pump no for shower
  13. [R42] TruckSmart ™ 1/5 · US Fix the app: Your app never works right and is extremely outdated compared to all the other trucks stop apps I have tried deleting the app and reinstalling it. It never works correctly to sign in your account and check your points or redeem your points. Please come up with a new updated app.
  14. [R15] TruckSmart ™ 3/5 · US Change it back: Whatever happened on this last update isn’t working. I can’t issue a license plate state that you are now asking for and there’s no way to update it in our profile. Also, there isn’t any customer service available on the weekends. Please fix the app
  15. [R40] TruckSmart ™ 1/5 · US Lousy customer service: TA in Wythville, VA will not take parking reservations over the phone. When the app gives an error message.
  16. [R21] TruckSmart ™ 3/5 · US Error: App giving my problem on account . Doesn’t recognize my profile and not accumulating my point when I fuel . Doesn’t update my profile
  17. [R73] TruckMap 1/5 · US Terrible: We use this app to go from Florida, Florida to West Virginia, Virginia. We were hauling a 30 foot camper. We use the app because we believed it would keep us away from roads that would be dangerous or not appropriate to drive on. Instead, it put us on roads that were highly dangerous and had warnings that large truck should not use. Terrible App! Do not use!
  18. [R76] TruckMap 1/5 · US Sucks: I’ve had it for about two years. And only use it running with my Apple Maps incase of bridges. It has took me down dirt rd dead ends several times. I haul heavy equipment so being on dirt rds ain’t out of the ordinary. But my Apple Maps never do that
  19. [R77] TruckMap 5/5 · US Awesome thanks: Awesome thanks
  20. [R78] TruckMap 3/5 · US Not completely reliable: I tested this app to see if it would direct me around a low clearance bridge in my area. Unfortunately, with a clearance on my truck at 13’ 5” it sent me under the bridge that has a clearance of 12’ 11”. I’m very disappointed. I did report the low bridge in hopes that they will at least fix that one. - I enabled a dedicated phone number for this app. I have received ma
  21. [R63] TruckMap 3/5 · US Not supported on CarPlay????: Went on earth would you have an app for navigation in big trucks and not have it as CarPlay compatible???
  22. [R96] TruckMap 3/5 · US Needs CarPlay: Good app with lots of useful features; but I find it unusable on my phone. The phone hangs in the sun, icons are too small to see and touch, hard to hear …. Why not make this CarPlay compatible? What could be better than a 10” CarPlay touch screen? Bigger, brighter, louder, easier to interact with, …

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store