Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Zoho Invoice Maker App vs Invoice Simple

Zoho Invoice Maker App 4.9★ · Free + IAP 75
Winner Zoho Invoice Maker App
Invoice Simple 4.9★ · Free + IAP 50

Zoho Invoice Maker App is the better choice for small businesses seeking a free, easy-to-use invoicing solution, while Invoice Simple struggles with recent price hikes and reliability issues.

Full reviews: Zoho Invoice Maker App · Invoice Simple

Zoho Invoice Maker App is praised for its free tier and ease of use, making it ideal for small businesses, despite some complaints about customization and occasional bugs. Invoice Simple, while historically popular, is facing significant backlash due to frequent and substantial price increases, reduced invoice limits, and recurring issues with sending, printing, and customer support.

Head to head

Features edge: Zoho Invoice Maker AppR5R6R11R13
Zoho Invoice Maker App Zoho Invoice Maker App offers a good range of features for a free app, including client and invoice tracking, and integration with other Zoho applications for future expansion R5R11. Users appreciate its ability to generate quotes and invoices . However, some users desire more in-depth customization for invoices and estimates R6R13R22 and better reporting features . There are also requests for features like scanning receipts and automatic categorization for expenses R22 and headers in the mobile app .
Invoice Simple Invoice Simple provides core invoicing and estimating features, with some users appreciating the ability to send via SMS . However, many users report issues with specific features: estimates are described as a "complete mess" with incorrect calculations and duplication , the dashboard is cluttered and inaccurate , and reporting is broken, often requiring manual data export . Users also complain about the lack of an item library , inability to edit sent invoices , and poor template customization .
Ease of Use edge: Zoho Invoice Maker AppR1R2R8R15
Zoho Invoice Maker App Many users find Zoho Invoice Maker App easy, simple, and quick to use R2R8. It's described as user-friendly and practical . However, some new users find it difficult to create a quick first invoice R1R15 and others find it complicated or confusing due to recent "revamps" that changed the interface .
Invoice Simple Invoice Simple is generally considered easy to use for basic invoicing . However, recent updates and changes have made it less simple for some, with complaints about unnecessary options and a cluttered interface . Some users struggle with basic functions like creating new clients .
Reliability tieR4R7R19R25
Zoho Invoice Maker App Zoho Invoice Maker App has mixed reliability. While many users have a positive experience, several report critical issues such as invoices not sending and only saving as drafts R4, the app not refreshing changes R7, invoices disappearing R19, and account resets leading to lost data . Some users also face problems with account creation R25 and email verification R49.
Invoice Simple Invoice Simple has significant reliability problems, particularly with sending and printing invoices R64. Users report error messages, inability to print or email, and invoices ending up in spam R64. The app frequently locks up, preventing access to invoices , and some users experience issues with the system saying they have 0 invoices left despite paying for unlimited . Data backup control is also lacking .
Price/Value edge: Zoho Invoice Maker AppR5R6R10R11
Zoho Invoice Maker App Zoho Invoice Maker App is widely praised for being free and offering excellent value, especially for small businesses R5R11R14. Users are surprised by the number of features available without a subscription R5. However, some users report being charged despite the app being advertised as free R10 or encountering limits on projects that push them towards other paid Zoho apps . There are also complaints that the paid version doesn't remove branding R6.
Invoice Simple Invoice Simple faces overwhelming negative feedback regarding its pricing. Users report frequent and substantial price increases, with yearly subscriptions rising from $99 to $219.99 R61R63. Many long-term users are frustrated by reduced invoice limits (e.g., to 3 or 10 per month) on paid plans, forcing them to upgrade to more expensive tiers R61R67R75. Some users who paid for unlimited invoices are still being prompted to upgrade .
Support tieR23R37R41R49
Zoho Invoice Maker App Zoho Invoice Maker App users report slow and unhelpful customer support R23R37R41. Issues like inability to connect payment gateways R23 or problems with multi-currency customization R41 go unresolved. Some users also struggle with account access due to issues with the OneAuth app or email verification, with support taking too long to respond R37R49.
Invoice Simple Invoice Simple's customer service is widely criticized as terrible, slow, and unresponsive R64R73R76. Users report waiting weeks for fixes to acknowledged problems R73R76. Many feel they are communicating with AI rather than human support, leading to unresolved issues and frustration R91. The lack of backend support is a major concern for users with critical business problems R76.
Pick Zoho Invoice Maker App if

You are a small business owner looking for a free or affordable invoicing solution with good core features and don't mind occasional UI changes or limited customization R5R11.

Pick Invoice Simple if

You need a very basic invoice maker and are willing to pay a premium for it, or if you've been a long-term user and are accustomed to its interface, despite recent price hikes and feature issues .

Evidence note: Zoho Invoice Maker App has a smaller number of reviews compared to Invoice Simple, and its negative reviews often highlight issues with account access, data loss, and sending, which are critical but not as widespread as Invoice Simple's pricing and reliability complaints. Invoice Simple's recent reviews are heavily skewed negative due to price increases and reduced functionality for existing paid users.

Frequently asked

Is Zoho Invoice Maker App truly free?
Yes, Zoho Invoice Maker App is largely free and many users praise it for providing extensive features without requiring payment R5R11R14. However, some users have reported being charged unexpectedly R10 or encountering project limits that encourage upgrading to other Zoho apps .
Why are Invoice Simple users complaining about pricing?
Invoice Simple users are complaining about frequent and significant price increases, with yearly subscriptions reportedly rising from around $99 to over $200 R61R63R75. Additionally, the app has reduced the number of invoices users can create per month, even on paid plans (e.g., to 3 or 10), forcing them to pay more for unlimited access R61R67R75.
Does Invoice Simple have good customer support?
No, Invoice Simple's customer support is widely criticized as terrible, slow, and unresponsive, with users reporting long waits for fixes to critical issues and feeling they are communicating with AI rather than human support R64R73R76R91.
Can I customize invoices in Zoho Invoice Maker App?
While Zoho Invoice Maker App allows some customization, several users desire more in-depth options for invoice and estimate templates, noting that current customization is quite limited R6R13R22.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Zoho Invoice Maker App 5/5 · US Great Tool: I have been using this app for the last 5 or so months and have been loving it. I have Jobber but I am a solo operator and jobber right now is just out of my price point right now. I saw this app come up and thought I would try it. I was PLEASANTLY Surprised. It has just almost much features as jober and you don’t have to pay the 45 plus a month subscription for it. The only downside I
  2. [R6] Zoho Invoice Maker App 3/5 · GB Would recommend however: Love the app, but even on the paid version. Doesn’t seem to remove their branding in the footer. Maybe just a glitch my end but nonetheless. Also the customisation of the invoice and estimates could do with being much more in depth as it’s quite limited on what you can do.
  3. [R11] Zoho Invoice Maker App 5/5 · US Great for small businesses: I love this app, super easy to use and the other applications let’s you build out from it and I plan in the future to expand into Zoho books. The fact that this is free is clutch and it really makes it worth it to use the next level as business grows. Great job Zoho!
  4. [R13] Zoho Invoice Maker App 1/5 · US WAS GREAT BUT NOW IS BAD: CAN’T CUSTOMIZE TEMPLATES. STAY AWAY FROM
  5. [R1] Zoho Invoice Maker App 1/5 · US Not User Friendly Initially: I finally decided to use the ZOHO Invoice app to create an invoice because a customer and friend had recommended the app. I was hoping to open the app and learn in realtime to send an invoice for a job just completed, but find it difficult to accomplish a quick first invoice. It’s possible after using and studying I’ll have a different viewpoint, but since the pop-up
  6. [R2] Zoho Invoice Maker App 5/5 · US Indispensable: Pratique, facile, rapide et efficace.
  7. [R8] Zoho Invoice Maker App 5/5 · US Awesome!: Wonderful and easy to use!
  8. [R15] Zoho Invoice Maker App 1/5 · US Don’t bother: More work than it’s worth & no kind of instructions or help. I’ve only been able to complete one invoice & if you need to fix something, the entire thing has to be fully done over. It won’t save anything I do. If I had my computer up and running I’d be totally done the 20 invoices need to complete if I could just my Excel spreadsheets. Between yesterday & today I can’t even get one
  9. [R4] Zoho Invoice Maker App 2/5 · US No: My invoice never sends, it just saves as a draft and my customer never receives it. There isn’t an option when your done creating your invoice to send it, it just give me the option to save. App seems very simple to navigate but does not do the one thing I need it to do. Which is send an invoice.
  10. [R7] Zoho Invoice Maker App 2/5 · US Won’t refresh: When I erase an invoice or change an aspect of an invoice the app wont update the a change. I have to close out and then reopen it.
  11. [R19] Zoho Invoice Maker App 1/5 · US CFO: All my invoices just disappear for no reason
  12. [R25] Zoho Invoice Maker App 1/5 · US Can’t create account: I’ve been trying to create an account for the last 10 minutes and it’s not possible. There’s something wrong with the Captcha . I’ve tried using sign in with Apple and signing in with an email address and neither of them work.
  13. [R10] Zoho Invoice Maker App 1/5 · US NOT FREE: Charged me even though said it was free
  14. [R23] Zoho Invoice Maker App 2/5 · US Payment gateways: I can’t connect Square or I don’t have a ACH option like I’ve been seeing on all these Zoho invoice maker tutorials, support is slow, can’t get paid atm
  15. [R37] Zoho Invoice Maker App 1/5 · GB Poor and untimely customer service!: The response time for Customer support is terrible. The OneAuth app is so frustrating if it crashes. It won’t let you back in even when you have all the credentials. Forces you to reach out to support and then they take forever to respond. I’d suggest using a different Invoicing platform.
  16. [R41] Zoho Invoice Maker App 2/5 · GB Bad for Customisation, Customer Service and Multi-Currency!!: I was really happy using this at first for my uk only invoices. But when I went use it for a client’s international business it became very complicated to customise to multi currency. We didn’t want ‘payment options’ link on the template as well but couldn’t find a way to remove it. I contacted customer services by email and got no repl
  17. [R49] Zoho Invoice Maker App 1/5 · GB Mr Martin Honnor: Poor start to this app, the verifying email will not open or refresh and now I cannot access my invoices neither able to talk to anyone to sort the problem!! Will now need to start again with a different app. Hope the tax man is sympathetic to this!!!
  18. [R14] Zoho Invoice Maker App 5/5 · US Unbelievably FREE: The best I have used so far, thank you ZOHO!
  19. [R61] Invoice Simple 1/5 · US Terrible!: I have had this app since 2018 It’s impressive how bad this app has become. -They keep raising the price of the app -They have now reduced the amount of invoices I can make each month so it’s not viable for an actual business -I have to modify invoices several times to get them to save (took 10 mins and 8 attempts to mark an invoice as paid) Very disappointed, at one point this a
  20. [R63] Invoice Simple 3/5 · US App is good but: The app is good, support is ok when it goes down, no customer service phone Have been using it for 4 years and every year a price increase started at $99.00 then 149.99 and now $219.99 a 47 percent increase (Crazy)especially for a small business
  21. [R67] Invoice Simple 1/5 · US Greedy: I’ve been paying for this app for years. They recently reduced the number of invoices per month to THREE. That’s PAID. The upcharge is ridiculous. This doesn’t need to be a subscription in the first place. It’s a static tool. They already try and push you to use their billing services and take a cut. Now they’re pushing the subscription tiers by reducing offered services to existing users.
  22. [R75] Invoice Simple 3/5 · US They have become money hungry:(: Rating, is based on New pricing! Extremely expensive I start back in 2022 with Invoice and definitely made my life easier to make invoices and keep track. As everything, every year it’s a new charge, mind you I already pay $135 a yearly subscription to get the best option out there. But now, in order to use it more than 10 times a month, you must pay $200+ dollar
  23. [R64] Invoice Simple 1/5 · US Terrible customer service: I have used this app for years and also purchased the unlimited version. But as of 2 months ago I can no longer print or email any invoices/ estimates to my clients. All I get is an error message. I’ve deleted and reinstalled the app a dozen times now and it’s the same thing everytime. I’ve reached out to customer service a few times now and all they say is the back end
  24. [R73] Invoice Simple 1/5 · US DON’T BUY: No support. Been waits weeks for them to fix a problem they acknowledged
  25. [R76] Invoice Simple 1/5 · US Wolfe: What ever you do don’t buy the Invoice Simple. I’ve given them more then a month to fix an issue & it still hasn’t been fixed. They don’t have any back end support. Which means if you have a problem they have no way to fix it. I’ve had the app since 2018. Running 2 companies with it. Recently I had multiple problems with it over a several week period. I made them aware of it with over a d
  26. [R91] Invoice Simple 2/5 · US Erros and Custumer support: Erros and customer support takes a long time you will lose money because only AI replied to you, you should need to be an pronounced to meet quick in the app give Everest urine big problem
  27. [R22] Zoho Invoice Maker App 4/5 · US Need small improvements: Good app just need a few improvements scan receipts and automatic add them to categories for expenses…and more costomization for invoices

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store