Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Central Bank vs Centra Mobile

Central Bank 4.9★ · Free to download 60
Winner Centra Mobile
Centra Mobile 4.9★ · Free to download 75

Pick Centra Mobile for a more reliable and user-friendly banking experience.

Full reviews: Central Bank · Centra Mobile

Both apps offer free banking services, but Centra Mobile edges out with better user satisfaction and fewer critical issues. Central Bank faces significant complaints regarding app reliability and usability.

Head to head

features edge: Centra MobileR3R12R63R104
Central Bank Central Bank's app offers basic features but struggles with mobile deposits and transaction details, leading to user frustration.
Centra Mobile Centra Mobile provides essential banking features with a focus on ease of use, although some users report issues with Zelle and transaction visibility.
ease of use edge: Centra MobileR4R10R117R118
Central Bank Users find Central Bank's app difficult to navigate, with frequent login issues and slow performance.
Centra Mobile Centra Mobile is generally considered user-friendly, although some users express frustration with security prompts and app freezes.
reliability edge: Centra MobileR25R38R120R104
Central Bank Central Bank users report frequent app crashes and login errors, making it unreliable for managing finances.
Centra Mobile Centra Mobile, while not without issues, has fewer reports of critical failures, although some users do experience intermittent connection problems.
price/value tie
Central Bank Both apps are free to download and use, providing similar value in terms of cost.
Centra Mobile Both apps are free to download and use, providing similar value in terms of cost.
support edge: Centra MobileR48R56R111R66
Central Bank Central Bank users report poor support experiences, often finding it difficult to resolve issues.
Centra Mobile Centra Mobile users generally find customer service helpful, although some express dissatisfaction with response times.
Pick Central Bank if

you prefer a bank with a long-standing reputation and local branch access.

Pick Centra Mobile if

you want a more reliable app experience with better user satisfaction.

Evidence note: Central Bank has a higher volume of critical reviews, particularly regarding app reliability and support, which skews their ratings.

Frequently asked

Which app is better for mobile banking?
Centra Mobile is generally better for mobile banking, with a higher satisfaction rate and fewer critical issues reported by users compared to Central Bank.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Central Bank 3/5 · US Deposits: The speed of the deposits needs to be increased !!!!!
  2. [R12] Central Bank 3/5 · US Transactions could be more detailed: This is the second account I have opened up. I have been with Community America for 15 years and I definitely prefer their app over this one. This app does not provide nearly as much detailed and up to date transaction information.
  3. [R63] Centra Mobile 3/5 · US Update interface please: App works well, but for both this and the web version would prefer to see more transactions immediately and not have to click on “view all” almost every time I use the app to see more transactions. Especially the online web version which also limits the initial view to only a small part of the screen.
  4. [R104] Centra Mobile 2/5 · US No longer works, can’t log in: The app has always been meh compared to other banks, but for the last month I haven’t been able to log in at all. I get an error that “centra is experiencing intermittent connection issues” every time I try to log in. I’ve updated it and reinstalled it with no luck. I even called Centra customer service and they opened an IT ticket over a week ago but I’ve heard noth
  5. [R4] Central Bank 1/5 · US Online banking is difficult to use: The online banking is very difficult to use. I would not recommend the online banking.
  6. [R10] Central Bank 1/5 · US Money Manager: Way too difficult to navigate. Miss the old setup!
  7. [R117] Centra Mobile 5/5 · US Centra Mobile App: The app is very user friendly and easy to navigate!
  8. [R118] Centra Mobile 1/5 · US Why do I have to put in a code that has been sent to me so often: I am tired of putting in a code just to log into my mobile account. I use another credit union and I don’t have to (never had to) do that with them. Almost makes me want to dump centra after being a customer for over 20 years
  9. [R25] Central Bank 1/5 · US App not working, please fix.: This app has naan stable and reliable for years. As of 2/4/24 when I fill out login information and hit done, it closes. That happens with fingerprint login too. Please fix!
  10. [R38] Central Bank 1/5 · US Constant Errors: I have been very dissatisfied with the Central Banking App over the past several months. More times than not when I try to log in I receive a system error. This is extremely inconvenient because with a busy schedule I need the app to function so I can manage my finances during the times I am available. I have never had this problem with other apps or banks.
  11. [R120] Centra Mobile 1/5 · US “Intermittent Connect Issues”: I have been with centra for almost 10 years, I use my mobile banking often but this app is awful. For MONTHS, I have had to use a safari webpage to do my mobile banking which is irritating and is not conducive with depositing checks because the application won’t launch. I continually get an error message saying “The Mobile Banking application is experiencing intermit
  12. [R48] Central Bank 1/5 · US Disaster: This bank is a complete and total disaster. They seem to be unable to correct errors. Support is nonexistent. Save yourself grief and find a different place to put your money.
  13. [R56] Central Bank 1/5 · US Crap App: Mobile deposit NEVER works. Living 35 miles away the mobile version was main reason I chose to stay at bank. Except it never works. Always giving internal error message and not taking deposits. Calling is waste of time-they only tell you drive to bank and make a deposit which defeats purpose.
  14. [R111] Centra Mobile 5/5 · US Super customer service: I have been with Centra for many years and you have upgraded things but you all still stay super customer service, you put your customers always . Thank you for always being here for me
  15. [R66] Centra Mobile 1/5 · US NOT Happy So Far 👎🏻😡: So far Centra has locked me out of any transactions whatsoever with error codes and security emails, how is the ACTUAL CFCU MEMBER supposed to use your services when I am not allowed 🚫 to use my own account bank card or even make a payment within the App??? And, why is the Centra App not listed within my Settings to control, this is a security and privacy concern if there is
  16. [R62] Centra Mobile 5/5 · US Great!!!!!!: Great Bank!!!
  17. [R71] Centra Mobile 5/5 · US Love Centra bank!!: I have easy access to my bank account no matter where I’m at. I can move money around whenever needed. These app is easy to use. I can also pay my bills and everyone at the bank when I have to go is very friendly.
  18. [R87] Centra Mobile 5/5 · US Great app: Very reliable!Love love love

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store