Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Priority Pass™ vs Apple Wallet

Priority Pass™ 4.8★ · Free to download 70
Winner Tie
Apple Wallet 4.8★ · Free to download 75

Priority Pass is better for frequent travelers seeking airport lounge access, while Apple Wallet is superior for everyday digital payments and card management.

Full reviews: Priority Pass™ · Apple Wallet

Priority Pass offers airport lounge access, which is highly valued by frequent travelers despite issues with overcrowding and app functionality. Apple Wallet excels in convenience for digital payments and storing various cards, though some users report issues with money management and identity verification.

Head to head

Features tieR1R3R5R9
Priority Pass™ Priority Pass provides access to airport lounges globally, which users find very useful for relaxing, eating, and charging devices while traveling R5R11. However, users frequently complain about limited lounge availability, overcrowding, and restrictions on access or food choices R3R9. Some also note that food quality can be poor or limited R1.
Apple Wallet Apple Wallet is praised for its convenience in storing various cards (credit, debit, gift, insurance) and making quick payments without physical cards . Users appreciate notifications for purchases and deliveries . However, some users desire more budgeting features, the ability to add driver's licenses, and better order tracking .
Ease of Use edge: Apple WalletR2R5R6R7
Priority Pass™ The core benefit of Priority Pass, lounge access, is generally appreciated when available R2R5R11. However, the app itself receives numerous complaints about being clunky, crashing, logging users out, or having issues with login and account creation R7R16R28R30. Users also report outdated lounge information R6.
Apple Wallet Apple Wallet is widely praised for its convenience and ease of making payments . However, some users find it difficult to manage their Apple Card, experience issues with cards not loading, or have trouble with identity verification for Apple Cash . A few users also mention items disappearing from the wallet .
Reliability tieR3R7R9R17
Priority Pass™ Priority Pass faces significant reliability concerns, primarily regarding lounge access. Users frequently report lounges being full, requiring long waits, or denying access to Priority Pass members R3R9R17. There are also instances of incorrect information about lounge acceptance . App reliability is also a recurring issue, with crashes, login problems, and difficulty registering accounts R7R28R30.
Apple Wallet Apple Wallet is generally seen as reliable for payments . However, a significant number of users report issues with money management, including random charges, money disappearing and reappearing, funds being withheld, or difficulty withdrawing money R63R64R75. Some also face problems with identity verification for Apple Cash .
Price/Value tieR1R4R5R11
Priority Pass™ Many Priority Pass users view it as a valuable benefit, especially for frequent travelers, making trips more relaxing and enjoyable R5R11. However, others feel it's a rip-off or not worth the money due to high guest charges, poor food selection, or inability to access lounges when needed R1R4. Some also report being overcharged for lounge use .
Apple Wallet Apple Wallet is generally perceived as a convenient and valuable free service for managing payments and cards . However, a significant number of users express concerns about unexpected charges or money being withheld, leading them to feel ripped off or that the service is deceptive R63R64R75R76.
Support edge: Priority Pass™R21R29R41R44
Priority Pass™ Some Priority Pass users report positive experiences with lounge staff, describing them as friendly, professional, and helpful R29R41R44. However, other users mention lackluster or unwelcoming reception staff R21. There are also reports of difficulty with account management and support not being able to resolve login issues .
Apple Wallet Reviews for Apple Wallet do not frequently mention direct support interactions. One user reported that Apple support couldn't resolve an address update issue . Another user had a very negative experience with customer service regarding withheld funds .
Pick Priority Pass™ if

you are a frequent traveler who values airport lounge access for relaxation and amenities, and you are willing to navigate potential issues with lounge availability and app functionality R5R11.

Pick Apple Wallet if

you primarily need a convenient and reliable way to store digital cards and make quick, secure payments with your iPhone .

Evidence note: Apple Wallet reviews contained a significant number of irrelevant comments that appeared to be product reviews for items purchased using Apple Pay, rather than reviews of the app itself. These were excluded from the analysis.

Frequently asked

Is Priority Pass worth it for lounge access?
Priority Pass can be worth it for frequent travelers who appreciate the opportunity to relax, eat, and charge devices in airport lounges, with many users finding it a valuable benefit for their trips R5R11. However, its value is diminished by frequent issues with lounge overcrowding, limited food options, and access restrictions R3R9.
Does Apple Wallet have issues with money management?
Yes, Apple Wallet has several reported issues with money management, including users experiencing random charges, money disappearing and reappearing, funds being withheld for extended periods, and difficulties with withdrawals or verifying identity for Apple Cash R63R64R75R76.
Is the Priority Pass app reliable?
No, the Priority Pass app is frequently reported as unreliable, with users experiencing crashes, login difficulties, issues with account creation and registration, and problems with generating passcodes R7R16R28R30. Some also note that it forces updates while traveling .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Priority Pass™ 1/5 · US food selection is a rip off: charging $35 for a guest when your food selection for dinner is pathetic is a big time rip off.
  2. [R3] Priority Pass™ 3/5 · US PVR location: Overall the service is very nice however the decor and the food choices need major improvement.! The PVR location is always very crowded and what I have noticed is too many day passes are being issued which is making us members to wait in line and deal with the crowds. Please consider giving members access first before allowing day passes!
  3. [R5] Priority Pass™ 5/5 · US Everywhere we go: It came pretty useful on most destinations in USA and Internationally if you are a traveler I highly recommend it.
  4. [R9] Priority Pass™ 3/5 · US Restrictions: Sometimes Priority Pass people need to pay extra or are not allowed in during certain times in lounges. Overcrowding. Long waits
  5. [R2] Priority Pass™ 5/5 · US Excellent: Very good
  6. [R6] Priority Pass™ 3/5 · US Outdated info at LAX: Priority Pass holders have to be out of the lounge before 12:00pm. Walked from Terminal 1 and wasn’t allowed in. Practically useless at LAX. Extremely disappointed. Only reason I didn’t give 1 star is because other airports have been good/great.
  7. [R7] Priority Pass™ 1/5 · US User Name: Tried to create account. When I got to enter a user name no matter what I inputted it said it was taken. Some of my input there is now way they were used as a user name.
  8. [R17] Priority Pass™ 5/5 · US Nice but cozy: Very nice club located between terminals but very cozy resulting in a wait list most days.
  9. [R4] Priority Pass™ 1/5 · US Absolute trash!!: Don’t waste your hard earned money on this service!!
  10. [R11] Priority Pass™ 5/5 · US Amazing Priority Pass: This is a great thing that is Priority Pass the Chime put out it’s affordable and who wants to wait inside airport where it’s all clustered and you can just be inside using your Priority Pass and the lounges quiet charging your phone eating. I love it.
  11. [R21] Priority Pass™ 3/5 · US Great food and facilities; reception desk needs better attitude: I find the reception desk personnel lackluster and unwelcoming at this location. There’s a feeling of gatekeeping with the process but especially with the greeting. The front desk staff don’t smile much or project a welcoming demeanor. The environment is therefore reduced from luxury to a generated feeling of scarcity (not enough spa
  12. [R29] Priority Pass™ 5/5 · US Super Friendly Staffers: The staff at this establishment was incredibly friendly, professional, and attentive. From the person who greeted me at the entrance to the attendant and the floor manager, everyone went above and beyond to ensure my comfort and satisfaction. They provided me with accurate information about availability, promptly got me drinks, and checked back on me multiple times to make
  13. [R41] Priority Pass™ 5/5 · US Angie is awesome!: Angie has taken great care of me today. She clearly knows many of the folks coming through and gives top quality service. It’s very hard to find this level of customer service these days, and definitely deserves a few minutes to acknowledge. I don’t want more people to find out this fantastic little secret, but Angie is worth a visit. I would’ve given more than five stars but th
  14. [R44] Priority Pass™ 5/5 · US XPL lounge: The lounge is very clean. The staff is very friendly and professional.
  15. [R63] Apple Wallet 3/5 · US Chilupa: Do not like the fact that once u buy something the merchant can keep purchasing w/out consent
  16. [R64] Apple Wallet 1/5 · US Apple Rip OFF: Every time I try to add Apple Pay to my wallet Apple starts charging my card random amounts with no info I never allowed
  17. [R75] Apple Wallet 3/5 · US Taking money randomly: I love Apple Pay but they randomly be taking a lot of a few dollars every now and then
  18. [R76] Apple Wallet 1/5 · US Stop stealing my money apple: They keep stealing money from me is me paying my phone not enough?
  19. [R16] Priority Pass™ 1/5 · US New app required: Thanks for making me download a new app for same functionality. Dumb (stupid).
  20. [R28] Priority Pass™ 1/5 · US Access app and site: The worst app and site , can’t change anything can edit anything, login is so difficult with the or 2FA system and the countless motorcycles , fire hydrants and lights windows for you to click.
  21. [R30] Priority Pass™ 3/5 · US Clunky App: Love the access, but your app constantly crashes, locks me out or doesn’t recognize Priority Pass generated passcodes.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store