Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Kroger vs Target

Kroger 4.8★ · Free + IAP 40
Winner Target
Target 4.9★ · Free to download 75

Target's app offers a more reliable and user-friendly experience for shopping and order fulfillment, despite some performance issues, while Kroger's app is plagued by persistent bugs and broken core features.

Full reviews: Kroger · Target

Target's app generally provides a smooth shopping experience with convenient pickup and delivery options, though users report occasional lag. Kroger's app, however, suffers from widespread issues with its shopping list, search, and overall stability, making it frustrating for many users.

Head to head

Features edge: TargetR3R4R11R17
Kroger Kroger users appreciate features like digital coupons and shopping lists, but many report these core features are broken or difficult to use after updates R11R39. Specific complaints include non-functional scanners R3, missing search in purchase history R4, and difficulty finding clipped coupons R18. Users also miss aisle numbers for product location R17R37R44.
Target Target offers features like shopping lists and drive-up service, which users generally find convenient . However, some wish the list feature was more easily accessible , and there are complaints about the search bar not being at the top or returning irrelevant results . The app also defaults pickup orders to Drive Up, which is inconvenient for walk-up customers .
Ease of Use edge: TargetR1R7R9R10
Kroger Kroger's app is frequently described as glitchy, hard to use, and a 'mess' R1R10R13. Users struggle with navigation , slow loading times R9, and constant login requirements . Updates often break existing functionality, making the app worse R7.
Target Target's app is generally considered user-friendly and easy to navigate . However, some users find it cumbersome to access their shopping list and difficult to change store locations within the app . Occasional complaints about too many suggestions and a slow interface also exist .
Reliability edge: TargetR7R10R16R24
Kroger Kroger's app is highly unreliable, with frequent crashes R10, features not working R16, and updates consistently breaking functionality R7R24. The shopping list feature, in particular, is noted as broken and unusable by many R7R24.
Target Target's app is generally reliable for shopping and order fulfillment . However, users report issues with the app freezing and glitching R69R72, experiencing significant lag R70R81, and sometimes displaying inaccurate stock information .
Price/Value edge: TargetR13R14R18R22
Kroger Kroger users express frustration that discounts are gated behind the app and member card, viewing it as anti-consumer . Some feel updates are designed to push certain items R22 or are a 'scam' with content changing to delivery-only R13. There are also reports of coupons not scanning R14 and difficulty finding them R18.
Target Target is praised for good prices and savings through Target Circle, though some users feel the freebies have declined in quality . Concerns are raised about the 360 membership's free shipping promise not always applying and misleading ads at checkout .
Support edge: TargetR1R7R13R26
Kroger Reviews for Kroger's app do not directly mention customer support interactions, but the widespread and persistent nature of bugs suggests a lack of effective developer support or response to user feedback R1R7R13R26.
Target Target receives positive feedback for customer service in-store and for pickup . However, there are negative experiences with delivery customer care, including issues with refunds and chat support . Some users also report difficulty with account creation and verification code issues .
Pick Kroger if

You primarily shop at Kroger and are willing to tolerate significant app frustrations for access to digital coupons, or if you only use the app for very basic functions that might still work.

Pick Target if

You value a generally smooth and reliable shopping app experience with convenient pickup and delivery options, and appreciate good in-store customer service.

Evidence note: Reviews for Kroger are overwhelmingly negative, focusing on broken features and poor performance. Target's reviews are more mixed, with praise for convenience but also complaints about app speed and occasional delivery issues. The sheer volume and severity of negative feedback for Kroger's core functionalities make it difficult to find positive counterpoints within the provided reviews.

Frequently asked

Does the Kroger app reliably help with in-store shopping?
No, the Kroger app is currently unreliable for in-store shopping, with many users reporting that features like aisle numbers for product location have been removed or are inaccurate, and the shopping list often doesn't sort correctly or save items R17R37R39R44.
Are there common issues with Target's app performance?
Yes, while generally well-regarded, Target's app frequently experiences issues with lagging, freezing, and being slow, particularly after updates R69R70R72R81.
Does the Kroger app have problems with its shopping list feature?
Yes, the Kroger app has significant and recurring problems with its shopping list feature, including items not saving, duplicates appearing, inability to remove items, incorrect sorting by aisle, and general unreliability after updates R5R6R7R11.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Kroger 3/5 · US 1/2 works: The freakin scanner doesnt work
  2. [R4] Kroger 1/5 · US Where did search go in purchase history?: Frustrated that the search ability in purchase history is gone.
  3. [R11] Kroger 4/5 · US Fix the SHOPPING LIST!: My two favorite features of the Kroger app are the digital coupons and shopping list. It makes my life easier to add items directly to the list in the app throughout the week, go into the store on Friday and everything is there, by aisle, and it gives a general idea of my cost for the day. With these recent updates, the shopping list is frustrating and makes me not want t
  4. [R17] Kroger 5/5 · US Where is it: For some reason the isle number of products in the store has been removed I used to be able to easily find products when I shop instead of wasting time wondering all over the store please bring that back its frustrating
  5. [R1] Kroger 1/5 · US The absolute worst app I use: Very glitchy. Hard to use all the time.
  6. [R7] Kroger 1/5 · US Lists Broken: This is not the first update that has broken the shopping list feature, and it’s becoming incredibly frustrating. Every time the app is updated, something that previously worked well seems to stop functioning properly. A previous update broke the aisle organization and caused the list to glitch every time I checked an item off. Now, the latest update is duplicating items in my list
  7. [R9] Kroger 3/5 · US What did y’all do?!: As others have said before me, this app is no good (and I putting that politely). Both the app and the desktop version were running really slow while I was trying to put my shopping list together for delivery. When I was done, it said none of the items were available. So deleted everything, closed the tab and tried again. Eventually was able to do it but it took 30 minutes bec
  8. [R10] Kroger 2/5 · US Crashes constantly: For the last 6ish months I can hardly use the app. It stays stuck on a blue screen. It never loads in the store. When it does load (1/10 times I try to use it) it’s a little difficult to navigate. This app is a mess.
  9. [R16] Kroger 1/5 · US Doesn’t work: App hasn’t worked in over a year
  10. [R24] Kroger 1/5 · US Useless after updates: The list function is completely ruined. It won’t uncheck all items, you hit the button and it does one at a time. If you do actually get it, but say you check something and need to uncheck it, it checks everything else off and you start over. It’s so slow. Something so basic and has become practically unusable over 2026
  11. [R13] Kroger 1/5 · US Terrible: Hands down the worst app of all time. It's so buggy but for some reason they can't get it together and straighten it out ever. Additionally their content changing things to delivery only is such a scam.
  12. [R14] Kroger 4/5 · US Dark mode barcode: Kroger plus card barcode will not scan at checkout if phone is on dark mode. Only scans on light mode. Please release an update where the barcode will scan while on dark mode.
  13. [R18] Kroger 3/5 · US Difficult to find clipped digital coupons: The digital coupons aren’t organized in a logical search manner, making it difficult to find anything in a timely manner. One search for Kleenex on sale, with a digital coupon took so long to try to find, I gave up, without purchasing the Kleenex. I found them cheaper at Target the next day, so it turned out well!
  14. [R22] Kroger 1/5 · US Kroger pick up shopping app: I used the pick up shopping list for years. I can’t seem to have good success with it for about a year now. I have never had a problem with Walmart, as you can search for any item you want. And cancel it if you want. I can’t seem to make an order and even find what I want. It is like picking your way thru a obstacle course designed to overly push certain items.
  15. [R26] Kroger 1/5 · US Kroger upper management: I’m going to assume no one in corporate uses the Kroger app.
  16. [R37] Kroger 3/5 · US Please add the aisle numbers back in the app, PLEASE!!: Please add the aisle numbers back in the app, PLEASE!!
  17. [R39] Kroger 3/5 · US Updates are not helpful: The new updates are not helpful. The shopping list is no longer sorted by aisle number. It just gives a general location in the store. When you’re looking through the coupons and you click on one, once you come back out, it takes you all the way to the top of the coupon list. The barcode scanner is now only available on one screen. I really wish I could get the old app bac
  18. [R44] Kroger 1/5 · US Trash: This app used to tell me where items were in the store. It would help me get my groceries and get out doesn’t anymore. Junk stop ruining what was a good app.
  19. [R69] Target 3/5 · US App freezes and glitches a lot: Usage is not always smooth
  20. [R70] Target 1/5 · US Buggy and slow: I can hardly even use it anymore as Target has added so many features and overloaded the basic functionality of the app. Truly terrible UI and so slow even after update
  21. [R72] Target 3/5 · US App glitches and lags constantly: I love the convenience of doing my whole grocery order in the app for pick up, but it is CONSTANTLY lagging when I try to get my order together.
  22. [R81] Target 3/5 · US App running very slow: App is lagging badly
  23. [R5] Kroger 4/5 · US Making a list: This app is great, but they need to fix the creating a list part. Every time I try to add something to my list it doesn’t save.
  24. [R6] Kroger 3/5 · US Useless backups: I receive alert around 6pm for item backups, I choose alternative products and the app doesn’t save the alternate choices

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store