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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

G7 TAXI vs Rapido

G7 TAXI 4.8★ · Free to download 65
Winner G7 TAXI
Rapido 4.8★ · Free to download 35

G7 TAXI is a better choice for international travelers in Paris seeking reliable taxi service, despite its payment issues, while Rapido faces significant challenges with driver conduct and safety concerns.

Full reviews: G7 TAXI · Rapido

G7 TAXI offers professional and timely service in Paris, though many users report persistent credit card payment failures. Rapido, while affordable, struggles with drivers charging extra, poor customer support, and serious safety concerns, particularly for women.

Head to head

Features edge: G7 TAXIR15R22R24R25
G7 TAXI G7 TAXI offers features like pre-booking, choosing vehicle types (including wheelchair vans), and driver communication, though some users report issues with the app miscommunicating passenger numbers to drivers and address auto-correction R15R24R25. The app also has some parts only in French, which can be a barrier for non-French speakers R22.
Rapido Rapido offers various ride types, including motorcycle rides, and a wallet feature, but users report issues with the wallet not working and the app's location selection being inaccurate or difficult to change . Some users also note that messages to drivers don't go through for a while .
Ease of Use edge: G7 TAXIR3R4R6R7
G7 TAXI Many G7 TAXI users find the app straightforward and easy to use for booking rides, especially for first-time users . However, a significant number of users report persistent issues with adding and validating credit cards, often due to 3D Secure verification failures R3R4R7. There are also complaints about unclear pricing estimates and password requirements R6R12.
Rapido Rapido's app has usability issues, including difficulties with location selection, a confusing user experience, and problems with the customer feedback and problem reporting features . A major barrier for tourists is the requirement for an Indian phone number to sign up .
Reliability edge: G7 TAXIR1R11R14R15
G7 TAXI G7 TAXI is often praised for its reliability, with drivers arriving on time or even early, especially for scheduled pickups R14. However, some users report drivers having trouble finding addresses or not knowing the number of passengers R11R15R24. There are also instances of cancelled rides still being charged R1.
Rapido Rapido faces significant reliability issues. Users report long waiting times, drivers not accepting requests, and drivers not stopping where they are supposed to . There are also complaints about drivers not answering calls or chats .
Price/Value tieR12R13R16R21
G7 TAXI G7 TAXI users often experience discrepancies between estimated and actual fares, with some being charged significantly more than the initial estimate R12R13R16. There are also reports of being double-charged for surcharges like car seats . Some users feel the service is expensive or a 'rip off' . The app also has a default tip setting that can lead to unexpected charges R21.
Rapido Rapido users frequently report drivers demanding extra money beyond the agreed-upon fare, or the price changing after booking R61R64R67R76. While some find Rapido affordable, others note it can be more expensive than competitors like Uber for the same ride . Drivers also often lack change for cash payments .
Support edge: G7 TAXIR37R56R64R69
G7 TAXI G7 TAXI users report difficulties communicating directly with drivers through the app R37. Some have contacted support regarding payment issues but found no resolution R56.
Rapido Rapido's customer support is widely criticized, with users stating that the platform does not respond to issues, does not answer calls, or asks them to contact drivers directly for resolution R64R69.
Safety and Driver Conduct edge: G7 TAXIR1R5R14R16
G7 TAXI G7 TAXI drivers are generally described as professional, courteous, friendly, and helpful R5R14. Cars are often noted for cleanliness . However, there are isolated reports of drivers not starting trips properly, overcharging, or being confrontational R1R16.
Rapido Rapido faces severe criticism regarding driver conduct and safety. Users report drivers being rude, using foul language, threatening passengers, and even attempting physical assault R100R111. There are also concerns about drivers not matching the details shown in the app and not helping with luggage R119. Several reviews explicitly state the app is 'not safe for girls' R100R116R119.
Pick G7 TAXI if

You are traveling in Paris and prioritize professional, reliable service and generally courteous drivers, even if you might encounter occasional payment issues or price discrepancies R14.

Pick Rapido if

You are in India, have an Indian phone number, and are looking for potentially affordable rides, especially motorcycle taxis, and are willing to tolerate significant issues with driver conduct, pricing, and customer support .

Evidence note: G7 TAXI reviews are predominantly from users in Paris, often international travelers, while Rapido reviews appear to be primarily from users in India, given the mention of Indian phone numbers and specific locations. The free-to-download nature of both apps means some negative reviews might stem from friction with non-paying users, but the issues reported for Rapido (driver conduct, safety) seem more fundamental.

Frequently asked

Does G7 TAXI accept US credit cards?
G7 TAXI has significant and persistent issues with accepting US credit cards, with many users reporting '3D Secure verification failed' errors, even after contacting their banks R3R4R7. Some users found success with specific card types, like American Airlines Citibank MC or other Mastercards, but Visa cards frequently fail R8.
Is Rapido safe for solo female travelers?
Rapido is explicitly stated by multiple users as 'not safe for girls' due to drivers not matching app details, being rude, using foul language, making threats, and even attempting physical attacks R100R111R116R119.
Do Rapido drivers charge extra money?
Yes, many Rapido users report that drivers frequently ask for or charge extra money beyond the price shown in the app, or that the price changes after booking R61R64R67R76.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R15] G7 TAXI 3/5 · US Number of Passengers: Every time I put in 4 passengers in the app when I call a taxi and every time they are surprised there are 4 people.
  2. [R22] G7 TAXI 1/5 · US Some parts only in French: Unless you are fluent in French the app is of limited use. Apple Password is not supported so your password must be written down or memorized. Credit card data is required up front before the app can be used. Not worth the trouble.
  3. [R24] G7 TAXI 3/5 · US App miscommunicates with drivers: Two trips booked through the app and twice the driver did not know we were four passengers. I made sure to enter this information, especially the second time.
  4. [R25] G7 TAXI 1/5 · US The app keeps changing my address!!: Whenever I schedule a car the pick up address for some reason automatically switches to a different street. It’s done this four times in a row.
  5. [R3] G7 TAXI 3/5 · US Credit Card Issues: Tried adding different cards all with the same result, an error that would not allow me to add my card. Guess I’ll use Uber. UPDATE: After some time the app finally allowed me to add payment method.
  6. [R4] G7 TAXI 1/5 · US Registered and validated payment but could not use: As so many others have reported, the payment system would not work when I went to actually make a booking. This despite even having international travel cards (Revolut and Wise), not just my regular US CC. Registering went fine, it validated my Revolut card (even had to go to Revolut to approve this), but then when I went to make a booking, I cou
  7. [R6] G7 TAXI 3/5 · US Changement d’horaire: Manque de clarté lorsque l’on change d’horaire il devrait être parfaitement précisé qu’une prise d’empreinte carte sera faite. Car si on doit changer 3 fois… apparaît sur le compte 3 débits…en attente c’est trop imprécis et porte à suspicion.
  8. [R7] G7 TAXI 1/5 · US 3D security fails: As other reviewers have recently mentioned, I also had two different credit cards fail with a message to call my bank. When I checked with my bank, I was told that the 3 digit security code was incorrect but I had entered it correctly for each card. Ended up having to use Uber. Would have much preferred to have used a cab. Hope this glitch is fixed soon
  9. [R1] G7 TAXI 1/5 · US Scam: Driver asked me to take another cab, and app apparently cancelled and charged me full fair.
  10. [R11] G7 TAXI 4/5 · US Chauffeur could not find my adress: He could not be nicer but kept insisting I meet him somewhere else. I told him I always am picked up rue d’Arcole as the gps gives away to get there even with construction. De Bary Voyages
  11. [R14] G7 TAXI 5/5 · US Substantial Service: We used the service a few times while in Paris and we were blown away with their professionalism. We scheduled the night before for a pickup for our flight out the next morning early and they arrived a few minutes early! The gentleman loaded our bags with more care than we would load ourselves. He also confirmed the gate for us as we don’t live in France, and he also gave us
  12. [R12] G7 TAXI 3/5 · US Cost unclear: The estimate for my ride said 69 euro but I was charged 77 euro for the ride, why did the app not make the actual price clear?
  13. [R13] G7 TAXI 2/5 · US On time but overcharged: I created an account with G7 to arrange travel from Paris on Monge street. The driver was on time which I was very happy about and he drove safely. The problem was that the meter in the cab read 72 euros, but my account was charged 89. Euros. This does not seem fair.
  14. [R16] G7 TAXI 1/5 · US Over charged by driver: Driver didn’t start the trip properly and I am over charged to my card
  15. [R21] G7 TAXI 3/5 · US Decent app, beware of tip setting: The app works well enough, it’s pretty straightforward. The app does however manage tips in a way that seems a tad dishonest. There is no mention of tipping when booking or finalizing a ride. However, in the settings, there is a “default” tip amount that is set to €5. Unless you change that to €0, the tip will be added to every ride. (Note: tipping 20% is not a
  16. [R37] G7 TAXI 1/5 · US Très décevant: J’ai commandé un G7 par avance pour être sure d’avoir un taxi à une heure précise. Mes 2 premiers essais ont été très décevant. J’ai attendu 10 minutes la première fois, 20 minutes la deuxième. Impossible de communiquer directement avec le chauffeur qui vient vers moi par téléphone ou par text sans passer par la commande centrale. Le premier taxi ne pouvais pas trouver mon adresse o
  17. [R56] G7 TAXI 1/5 · US No longer working: I had really appreciated using this app for the last few years but all of a sudden for about the last three weeks I’m unable to book a taxi because 3-D secure verification has failed. I see that others have written the same review. I have been in contact via email but there has been no resolution. My bank has confirmed there is no issue and I successfully use the same card for o
  18. [R64] Rapido 1/5 · US Scam: I tried 4 different rides and each one had an issue. The whole platform is a scam. In one of them the driver charged me more than what was agreed. I asked the platform support, shared the proof and they asked me to contact the driver directly.
  19. [R69] Rapido 3/5 · US My last trip: I tried to reach out to you, but you people not response and not answering till now, my problem is as it is, so please call back
  20. [R5] G7 TAXI 5/5 · US Good service terrible traffic: The trip probably took at least 20 minutes longer than normal as traffic was terrible. Driver was very gracious . First time using service in Paris. Driver was great
  21. [R8] G7 TAXI 5/5 · US Best Paris Taxi App: The cars came so much quicker than the ones orders with FreeNow but it does not accept all credit cards. Our American Airlines Citibank MC worked.
  22. [R100] Rapido 1/5 · US Repido hiring goons as drivers- dangerous: Caption ride was mismatch. I questions him about it and he got confrontational. I didn’t feel safe so I rejected to give the parcel. The then started to use foul language and started threatening. He also tried to attack my father. This is very dangerous. How do I trust Rapido of you employee such goons? I am planning to file a police complaint and also ou
  23. [R111] Rapido 1/5 · US Cab driver: Horrible driver, used foul language, wouldn’t turn on AC, was threatening, and completely unfit for this job.
  24. [R116] Rapido 5/5 · US Service which best for women’s safety: Helpful very much
  25. [R119] Rapido 1/5 · US Not safe for Girls: This app is not safe for girls. The drivers are not the same which shows in the app and they don’t respond to the complaints that you make. I saw a reel on Instagram and people are disturbed, so I am deleting this app. Please be careful with your family and friends.
  26. [R61] Rapido 1/5 · US Collecting higher: Very bad experience I booked for 25 When I reached the location it showed 33.if you need extra ask me but it’s not the way to collect extra Not this is first time.nobody comes in line to discuss.
  27. [R67] Rapido 1/5 · US Extra charge: Drivers are charging extra money every driver are asking extra money after completing ride but app showing same price on the time of booking price
  28. [R76] Rapido 1/5 · US Terrible management: The drivers often ask for extra money, and the app has no way of managing this. Disappointing service.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store