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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Libon vs Recargas aCuba

Libon 4.6★ · Free + IAP 40
Winner Recargas aCuba
Recargas aCuba 4.9★ · Free to download 70

Recargas aCuba is the better choice for sending top-ups and goods to Cuba due to its generally reliable service and competitive pricing, while Libon struggles with inconsistent call quality and increasing costs.

Full reviews: Libon · Recargas aCuba

Recargas aCuba generally offers a reliable and affordable way to send recharges and goods to Cuba, despite some issues with delivery and customer service. Libon, an international calling app, faces significant user complaints regarding call quality, connection issues, and recent price increases, making it a less consistent option.

Head to head

Features and Functionality edge: Recargas aCubaR8R9R13R19
Libon Libon is primarily an international calling app, allowing users to call mobile and landline phones overseas without the recipient needing the app . It also offers mobile top-ups R9. However, users report frequent issues with calls not connecting, ringing, or dropping R8R13R19R25. Some users also mention app crashes after updates and difficulties with payment processing .
Recargas aCuba Recargas aCuba focuses on sending mobile recharges, food, and other goods to Cuba R63. Users appreciate the ability to send various items and the frequent promotions . However, there are significant complaints about incorrect product delivery R61R69R84, missing parts for purchased items , and issues with delivery times . Some users also report being unable to log in or access their accounts .
Call/Service Quality tieR1R4R16R19
Libon Many Libon users report poor call quality, including cut-offs, inability to hear the other person, or the other person not hearing them R1R4R16. Calls frequently fail to connect or ring, requiring multiple attempts R19. While some users praise the clear voice and quick connection , the overall sentiment points to significant reliability issues, especially recently R16.
Recargas aCuba Recargas aCuba's service quality is mixed. While many users report quick and problem-free recharges R75, a significant number of reviews detail recharges not arriving R76R82, or arriving incomplete . For physical goods, issues include receiving incorrect items R61R69, damaged products R84, or items with missing parts . Some users praise the quality of received goods , but these are often overshadowed by negative experiences.
Price and Value edge: Recargas aCubaR3R6R10R12
Libon Libon was once considered affordable R3R6, but many recent reviews complain about significant price increases and decreasing minutes for the same cost R10R12. Users feel the value has diminished, with minutes expiring and rates becoming more expensive than competitors .
Recargas aCuba Recargas aCuba is frequently praised for being affordable and offering the lowest prices for recharges to Cuba . Users appreciate the good promotions . However, some users feel they were scammed out of money when recharges didn't arrive or accounts were blocked after payment R76.
Customer Support tieR7R13R25R28
Libon Libon's customer support receives overwhelmingly negative feedback. Users report late or no responses to inquiries R7R13R25, especially when issues like purchased minutes not working or accounts being locked occur R7R13R25R28. Some positive experiences mention fast and responsive support , but these are rare.
Recargas aCuba Recargas aCuba's customer support is a major point of contention. Many users report being unable to get satisfactory resolutions for missing recharges or incorrect deliveries R76R84. Users describe support responses as generic or unhelpful . However, some long-term users praise the company for being diligent in assisting and resolving issues, even if frustrating at times .
Pick Libon if

you need an international calling app and are willing to tolerate inconsistent call quality and potentially higher prices for direct calls to mobile/landline numbers .

Pick Recargas aCuba if

you frequently send mobile recharges, food, or other goods to family and friends in Cuba and prioritize competitive pricing and promotions .

Evidence note: Libon's recent reviews show a significant decline in satisfaction, especially regarding call quality and pricing, contrasting with its higher lifetime rating. Recargas aCuba has a higher lifetime rating, but a substantial number of recent negative reviews highlight issues with service delivery and customer support.

Frequently asked

Does Libon offer good call quality?
Libon's call quality is inconsistent; while some users report clear voice and quick connections , many others experience poor quality, cut-offs, and calls not connecting or ringing R1R4R16R19.
Is Recargas aCuba reliable for sending recharges?
Recargas aCuba is generally considered reliable for sending recharges by many users R71R75, but a significant number of reviews indicate recharges sometimes do not arrive or are incomplete, leading to accusations of scamming R76R82.
Are the prices for Libon competitive?
Libon's prices are increasingly seen as uncompetitive; while it was once considered affordable R3R6, many users now report significant price increases, fewer minutes for the same cost, and rates that are more expensive than other services R10R12.
Can I send food and goods to Cuba with Recargas aCuba?
Yes, Recargas aCuba allows users to send food and other goods to Cuba, with many users appreciating this feature and the promotions available R63. However, there are complaints about incorrect items being delivered, damaged products, or missing parts R61R69R84.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Libon 4/5 · US Calling issues: Can’t make a call
  2. [R9] Libon 3/5 · US Recharge: Étant aux États Unis, puis je recharger un correspondant à Abidjan ?
  3. [R13] Libon 1/5 · US Terrible: Tow months in the row i purchased the service, not one of my calls went through . I contacted customer service through email and they didn’t care to reply. It was ok before but now it became a scam, they take your money but don’t honor the service. Definitely a scam
  4. [R19] Libon 1/5 · US Don’t waste your time: This app is trash. Iv tried many times to call a number but it simply won’t connect or ring. Don’t bother with this app.
  5. [R1] Libon 1/5 · US Call: I I don hear the voice of other and it iis cut off
  6. [R4] Libon 1/5 · US No improvement: The quality is unbelievably poor
  7. [R16] Libon 1/5 · US Either you don’t heard them or they don’t heard you: I being using this app in last 2 years it was good but lately it’s the worst app to call Mali (fix it
  8. [R3] Libon 3/5 · US .: It’s been years since I’m using this app very affordable.But now minutes to call in Philippines went up the prices.
  9. [R6] Libon 3/5 · US Me gusta: Es económico y útil. A veces la señal se daña. Pero en general es una buena opción
  10. [R10] Libon 1/5 · US The company keeps decreasing minute and charge more for it: The app is going from best to worst. It used to be one of the the best international call app. However, it’s moving away from that since they continue to charge more and drop minutes.
  11. [R12] Libon 3/5 · US Decreasing minutes to 175min?: I just wanna let Libon knows that decreasing their 225min to 175min will be their worst mistake because people will go somewhere else. I can’t believe the Malian government can allow orange Mali to increase their tariff with no rules and boundaries like that. Libon was the only company that people found it fair price but now they are letting their company being dragg
  12. [R7] Libon 1/5 · US Rayan: Its a scam bought 80 minutes and it doesn’t work and support replay late on WhatsApp im asking to fix or refund still no response
  13. [R25] Libon 1/5 · US Not ringing- bad customer service: I have paid this app to call my family overseas,. But every time I call them it is not ringing for them. I tried to call different numbers in the country that my family are, but still it is not ringing. I contacted Libon about this issue but they have not responded!!! They don’t have a customer support. If you pay their plans for call and it is not working, there
  14. [R28] Libon 1/5 · US Scam: Bought minutes just billed me no credit added in my account. I contacted the support responded twice once a day I gave a lot of detail the second day but no response.
  15. [R71] Recargas aCuba 5/5 · US 100: Muy confiable
  16. [R75] Recargas aCuba 5/5 · US Excellent: Muy rápido la recarga
  17. [R76] Recargas aCuba 1/5 · US Horrible service: I put a recharge and it never arrived, they stole my money and now I can't even claim because they disabled my account, they are thieves
  18. [R82] Recargas aCuba 1/5 · US Estafa: Recargué y ninguna de las recargas llegaron estoy al pensar que fue una estafa!!!!!!
  19. [R61] Recargas aCuba 1/5 · US PAGUE POR UN PRODUCTO Y RECIBI OTRO: El dia de los padres hice dos pedidos uno seleccione cake y 6 cervezasa mi preferencia entre sus ofertas cristal, asi pague mi orden y adjunto cada producto tenia su foto. La entrega se hizo con cerveza parranda y no fue de mi agrado porque es significativa la diferencia de una bebida a otra y se exactamente lo que seleccione a juzgar por la foto que mostraba e
  20. [R63] Recargas aCuba 3/5 · US Mercados: Esta aplicación me gusta mucho para recargar a mis familiares en cuba , le di 3 estrellas en realidad porq ni he podido comprarle alimentos por aquí,ya q casi todas las tiendas son en la habana , traté de enviar comida para Santiago de Cuba y al final del pedido me salió q ese mercado no repartía en oriente , deberían especificar cuales mercados reparten en las provincias, gracias
  21. [R69] Recargas aCuba 3/5 · US Mal servicio: La app como tal funciona muy bien sin embargo el servicio de los establecimientos con que trabajan en Cuba dejan mucho q desear, y no existe como un chequeo del servicio de parte de Acuba para con los conercios en Cuba. Lo último que me papá fue que pedí un producto (una pierna de puerco) y lo que llegó al destinatario en Cuba fueron pedazos de carne de cualquier tipo en diferente bo
  22. [R84] Recargas aCuba 1/5 · US Mal servicio y engaños en aCuba, no compren sin garantía: Tuve una mala experiencia con aCuba. Pedí un yogur natural de 4 litros que llegó en mal estado. Solicité un reemplazo con el mismo producto y sabor, pero me dijeron que solo podían darme otro sabor diferente, lo cual no acepté porque fue un pedido específico para un familiar que solo consume ese sabor. Además, retiraron el producto sin cons

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store