Genius Scan Enterprise vs Scanner App

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] Genius Scan Enterprise 3/5 · US Long tine using, very honest feedback!: Good things: I have this app more than 5-6 years. 1)I got it when it was free. 2)This app is really nice app and it has very few bugs, almost zero. 3)It is very easy to use and 4)selection is one of the best and favorite. Bed things: 1) Even though it is paid version, they added some stuff in it that is asking for upgrade. 2)They do not have AI and files
2. [R21] Genius Scan Enterprise 2/5 · US Great for scanning, terrible cloud: I use this app for three years. The scanner has made tremendous strides, and is probably one of the best on the market. I subscribe to the cloud service to keep my documents there for business. Now I can’t login and see them. So my business is at a standstill and all my emails to support have gone unanswered. Don’t waste your time buying the cloud. Use the free
3. [R84] Scanner App 3/5 · GB Great scanning, flaky exporting: So tired of this app failing to export to Evernote and then deleting my doc as though export had been successful. Means I have to stand over it as I can’t trust the automation. Brilliant otherwise.
4. [R63] Scanner App 3/5 · US Worked great for a long time but no longer: This app was amazing and always reliable for a long time. Unfortunately, it no longer sends documents. I’ve tried sending documents to my email multiple times over the last two months and nothing. It acts like it sends but the documents never arrive. I may try uninstalling and reinstalling, to see if that fixes it. But it is very unfortunate that it has
5. [R6] Genius Scan Enterprise 3/5 · US Great for work: The user experience is a tad clunky but it is well worth the price and it certainly does what it says it does on the tin.
6. [R4] Genius Scan Enterprise 2/5 · US Not improving: I’ve stuck with this app from the beginning. However, I’m ready to switch. It’s not that it doesn’t work but that it doesn’t work easily. When I have to scan a group of documents it is a serious pain. It doesn’t recognize the borders of the documents anymore, and the “auto” edit isn’t auto and the curvature correction has to be turned on for every individual scan. Why aren’t the set
7. [R83] Scanner App 4/5 · US Great: This app is so efficient and easy to use. Thanks.
8. [R90] Scanner App 3/5 · GB Not bad - was better: Before they upgraded it it was brilliant, point at the document and move to the next page. Now you have to add page, select camera and the take image. Slows it much down when you have numerous pages to scan. Otherwise it’s good
9. [R2] Genius Scan Enterprise 5/5 · US 10+ year user: I’ve been a user of this app for more than 10 years and I have really appreciated the flexibility of it and being able to send the files in multiple different ways
10. [R25] Genius Scan Enterprise 1/5 · US Lost Data: First review ever. Installed the developer’s solution to loosing data after an update. It restored some of the data but not all of it. Lost past 6 weeks worth of work. This is unacceptable. Why am I a beta tester for a paid app? They are awful because my important data may be permanently lost. Please avoid this app at all costs.
11. [R64] Scanner App 1/5 · US I cannot recommend: I have used Genius Scan for about eight or nine years. I loved it. At the end of last year I lost access of my account and could never access my documents again. I was told to reset my password which I have done at least 20 times. That is the only support I’ve received and that is not OK. I just renewed my subscription March 2026 and still have not been able to access my accou
12. [R99] Scanner App 1/5 · GB Free version is useless: Moo much restricted in the free version
13. [R82] Scanner App 2/5 · US psa: requires subscription, but at least they’re upfront about it
14. [R117] Scanner App 1/5 · GB Crazy pricing for what was a useful app: I have used this for years and it used to be lovely. I uploaded one or two files per month to Dropbox to do expenses. Now they want £4 per month subscription which I will never do. I’d gladly pay a single amount up front but this subscription cost is out of order. So I will have to find another tool.
15. [R58] Genius Scan Enterprise 5/5 · US Error Code Support: Was receiving an error code after an upgrade. Reached out to Genius Scan tech support and had a resolution in 36 hours. Great support.
16. [R60] Genius Scan Enterprise 5/5 · US Good customer service!: I contacted support & made a review as I could not use the app. I have owned it since it came out & referred many people. It was giving me an error. Support emailed and explained they had an error and apologized and gave me links to the updates. Issues happen. (Though I used to be the Dir of IT Quality, I recommend testing.) However how a company responds is very import
17. [R76] Scanner App 1/5 · US Double charge: I have been trying to get in contact with you guys through email. I have been charged for basic and ultra for quite some time now and I have not heard back from anyone. I don’t see how I can cancel the basic and keep the ultra as it does not give me the option. I have sent screen shots of the charges coming out of my account and screenshots of what shows as my subscription type. I h