Genius Scan Enterprise vs Scanner
Genius Scan Enterprise is the superior choice for reliable, high-quality scanning with robust features and better customer support, despite its higher upfront cost.
Genius Scan Enterprise offers a more stable and feature-rich scanning experience, favored by long-term users for its reliability and quality. Scanner, while initially appealing as a 'free' app, is plagued by excessive ads, hidden charges, and significant usability issues in its unpaid version.
Head to head
You need a reliable, high-quality scanner app for professional or personal use and are willing to pay a one-time fee for a stable experience R5R26. You value good customer support and robust features, even if some recent updates have introduced minor inconveniences R58R60.
You are looking for a very basic, free scanner for occasional, non-critical use and are prepared to tolerate frequent, intrusive ads and significant feature limitations .
Evidence note: Genius Scan Enterprise has a strong base of positive long-term reviews, but recent negative reviews highlight significant issues with updates, including bugs, data loss, and subscription recognition. Scanner's 'free' tier is heavily criticized, making it difficult to compare like-for-like with the paid Genius Scan Enterprise; most negative reviews for Scanner stem from its aggressive monetization and ad-ridden experience for non-paying users.
Frequently asked
Does Scanner have a truly free version?
What is the cost of Genius Scan Enterprise?
Are there issues with subscriptions or hidden charges for either app?
Do either of these apps offer OCR (Optical Character Recognition)?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] Genius Scan Enterprise Long tine using, very honest feedback!: Good things: I have this app more than 5-6 years. 1)I got it when it was free. 2)This app is really nice app and it has very few bugs, almost zero. 3)It is very easy to use and 4)selection is one of the best and favorite. Bed things: 1) Even though it is paid version, they added some stuff in it that is asking for upgrade. 2)They do not have AI and files
- [R5] Genius Scan Enterprise Superb App: This is easily one of the handful of apps I use most. Exceptional utility in a very simple intuitive app with all the features one needs for recording documents for electronic storage. I would give it TEN stars that’s how much I love it.
- [R17] Genius Scan Enterprise Broken in 7.1 - you can no longer set passwords at the document level: Broken in 7.1 - you can no longer set passwords at the document level. You can only set one password for all documents at the app level.
- [R23] Genius Scan Enterprise Where’s my OCR???: 1 star! Scans great! Didn’t convert handwritten notes to text, so I wasted $24.99. Scam
- [R2] Genius Scan Enterprise 10+ year user: I’ve been a user of this app for more than 10 years and I have really appreciated the flexibility of it and being able to send the files in multiple different ways
- [R4] Genius Scan Enterprise Not improving: I’ve stuck with this app from the beginning. However, I’m ready to switch. It’s not that it doesn’t work but that it doesn’t work easily. When I have to scan a group of documents it is a serious pain. It doesn’t recognize the borders of the documents anymore, and the “auto” edit isn’t auto and the curvature correction has to be turned on for every individual scan. Why aren’t the set
- [R6] Genius Scan Enterprise Great for work: The user experience is a tad clunky but it is well worth the price and it certainly does what it says it does on the tin.
- [R9] Genius Scan Enterprise Excellent app but buggy export capabilities: App does a fantastic job of creating high resolution PDFs, but it’s very buggy when it comes to exporting documents to third-party apps like Box. Can this be fixed?
- [R21] Genius Scan Enterprise Great for scanning, terrible cloud: I use this app for three years. The scanner has made tremendous strides, and is probably one of the best on the market. I subscribe to the cloud service to keep my documents there for business. Now I can’t login and see them. So my business is at a standstill and all my emails to support have gone unanswered. Don’t waste your time buying the cloud. Use the free
- [R19] Genius Scan Enterprise App repeatedly freezes; nonfunctional: This iPad version of app repeatedly freezes after opening, making it, obviously, unusable. It has done so over many months and several app updates. Developer response earlier in 2023 stated that they knew about the problem. Still unresolved. Periodically it will allow a new pdf creation, but once one exits the creation mode and returns to the list of docs, no
- [R58] Genius Scan Enterprise Error Code Support: Was receiving an error code after an upgrade. Reached out to Genius Scan tech support and had a resolution in 36 hours. Great support.
- [R60] Genius Scan Enterprise Good customer service!: I contacted support & made a review as I could not use the app. I have owned it since it came out & referred many people. It was giving me an error. Support emailed and explained they had an error and apologized and gave me links to the updates. Issues happen. (Though I used to be the Dir of IT Quality, I recommend testing.) However how a company responds is very import
- [R66] Scanner Decent app, but there are problems: Decent scanner app for short PDFs. However, the free version has a page limit of 10 pages (it really is 9). Additionally, the pages slightly differ in size and there is a logo in the lower right hand corner of every page that can interfere with the information being scanned.
- [R73] Scanner Free version unusable: Poor image quality worse than just taking a picture with phone camera. Non-premium version is not worth using
- [R75] Scanner Pretty alright app: It’s not horrible, but it’s not great. It’s fine for what it needs to be used for, a scanner. But it’s basically forcing you to upgrade to premium; obscene amount of ads, no unpaid text recognition, ect. Pretty annoying. But overall, it’s fine.
- [R81] Scanner Watermark / Ads: Free version has frequent pop-up advertisements and each scan has a watermark.
- [R26] Genius Scan Enterprise Great App: Extremely useful. Easy to use, and scans come out very good. Integration with Google Drive works flawlessly. TOTALLY worth the price (for the plus version).
- [R50] Genius Scan Enterprise Happy I made the purchase for plus features: Dropped a star off until they fix the merge function they broke on the last update. It’s been years now. One of the best app purchases I have ever made. I paid money for this and it has been worth every single penny. Great app on its own as a free app, but the ability to import pdfs from other sources is well worth it. I am able to import my
- [R7] Genius Scan Enterprise Recent update broke scanning: Looking for a license key despite having a lifetime license.
- [R24] Genius Scan Enterprise Grizzly … Why are you ignoring my active subscription???: 19 Jan 2026: i am getting sick and tired of launching Genius Scan Enterprise only to receive notifications on iPhone and iPads that my subscription has expired. NO IT HASN’T11! My subscription is very much active and paid for snd I do nit appreciate it when this action turns around and prevents my access to saving and retrieving of docum
- [R64] Scanner Hidden charges: I paid for 9.99 a month but somehow I ended up paying around 50 dollars a month and I don’t even use this app! They were taking money from me for soo long and I didn’t know it
- [R43] Genius Scan Enterprise Just takes photos really.: If like me you want to go paperless and still keep track of receipts and important documents you would be looking at apps like this. However I would strongly recommend trying the free version before wasting money on this app. My main reason for dislike is the lack of OCR integration that many other apps of this type include. Save your money and look at Scanbot.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store