Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Planet Fitness vs MyFitnessPal

Planet Fitness 4.9★ · Free to download 65
Winner Planet Fitness
MyFitnessPal 4.7★ · Free + IAP 70

Planet Fitness is better for those seeking a gym membership with a functional app for check-ins and basic workout guidance, while MyFitnessPal is the clear choice for comprehensive diet and exercise tracking.

Full reviews: Planet Fitness · MyFitnessPal

Planet Fitness offers a gym membership with an app for check-ins, basic workout videos, and crowd meters, though many users report significant app reliability issues. MyFitnessPal, while not reviewed here, is known for its extensive food and exercise logging capabilities, making it a strong contender for detailed fitness tracking.

Head to head

App Reliability & Performance tieR3R7R10R15
Planet Fitness Many Planet Fitness users report significant issues with the app being slow, not loading, or getting stuck on the opening screen, preventing them from checking into the gym R3R7R10R15. Some also experience bugs with features like the crowd meter R10.
MyFitnessPal No reviews for MyFitnessPal were provided in this set, so no direct comparison can be made regarding its app reliability and performance.
Gym Experience & Cleanliness edge: Planet FitnessR2R5R8R11
Planet Fitness Planet Fitness gyms are consistently praised for being very clean, having excellent equipment, and friendly, helpful staff R2R5R8R11. Users appreciate the 'no judgment zone' environment and feeling safe .
MyFitnessPal No reviews for MyFitnessPal were provided in this set, so no direct comparison can be made regarding gym experience or cleanliness.
App Features & Usability tieR1R4R6R9
Planet Fitness The Planet Fitness app is useful for checking in, watching workout videos, and tracking some fitness goals R9. However, users desire more comprehensive features like a search function for equipment, operator manuals, accurate crowd meters, and more options for tracking activities, especially machine-specific ones R4R6R9. Some find the membership and cancellation process through the app difficult or confusing R1R16R18R26.
MyFitnessPal No reviews for MyFitnessPal were provided in this set, so no direct comparison can be made regarding its app features and usability. MyFitnessPal is generally known for its extensive food and exercise logging capabilities.
Pricing & Membership tieR1R16R18R26
Planet Fitness Planet Fitness is seen as a good value, especially with benefits like the Black Card for travel and bringing a friend . However, some users report deceptive pricing, unexpected yearly fees, and difficulty canceling memberships, leading to unexpected charges R1R16R18R26.
MyFitnessPal No reviews for MyFitnessPal were provided in this set, so no direct comparison can be made regarding its pricing or membership structure.
Pick Planet Fitness if

Pick Planet Fitness if you are primarily looking for an affordable gym membership with a clean, friendly environment and basic app functionality for check-ins and workout guidance R2R5R8R11.

Pick MyFitnessPal if

Pick MyFitnessPal if you need a dedicated app for detailed food logging, calorie tracking, and comprehensive exercise tracking, assuming its app performance is reliable (based on general knowledge, as no reviews were provided).

Evidence note: The evidence for MyFitnessPal is non-existent as no reviews were provided. The comparison heavily relies on Planet Fitness reviews, which often conflate the app experience with the physical gym experience. Many negative reviews for Planet Fitness are about the app's technical issues or membership billing, while positive reviews frequently praise the gym itself.

Frequently asked

Is the Planet Fitness app reliable for checking into the gym?
Many Planet Fitness users report that the app is frequently slow, gets stuck on loading screens, or won't open, which prevents them from checking into the gym R3R7R10R15.
Are Planet Fitness gyms clean and well-maintained?
Yes, Planet Fitness gyms are consistently praised by users for being very clean, having excellent equipment, and friendly, helpful staff R2R5R8R11.
Is it easy to cancel a Planet Fitness membership?
Some Planet Fitness users report significant difficulty canceling their memberships, citing issues with the app or website, and sometimes being required to cancel in person R1R26. There are also complaints about unexpected yearly fees and charges R16R18.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Planet Fitness 3/5 · US Horrible: It is extremely slow and won’t work or load 90% of the time
  2. [R7] Planet Fitness 1/5 · US App not working on latest IOS: July 8 2026, iphone 17 Pro, app won’t open. Spinning wheel. Also all the reviews talking about their experience in a particular PF are ridiculous. This is where the APP is reviewed. Yall cluttering up the place
  3. [R10] Planet Fitness 2/5 · US Bugs: The app was working fine for the first couple days, then it was glitching and it wasn’t showing me the crowd meter. I didn’t care that much. Now it has been stuck on the opening loading screen for days and I cannot go to the gym because I cannot scan the barcode. I’ve done everything, redownload, force close, restart my phone, nothing has worked.
  4. [R15] Planet Fitness 3/5 · US honestly the app is terrible but the place is great: my app literally will not load how else am i supposed to check in especially as a teen with the summer pass.
  5. [R2] Planet Fitness 5/5 · US Love this gym: Very clean gym!
  6. [R5] Planet Fitness 5/5 · US Muy buena experiencia.!!!: Me gusta por qué me siento como en mi casa , encuentro todo lo que busco , excelente servicio y muy limpio me encanta .!!!
  7. [R8] Planet Fitness 5/5 · US Force to every time: It’s in every location and they have been the best cleanest and more friendly ppl… every planet fitness I’ve been to
  8. [R11] Planet Fitness 5/5 · US Great environment: Clean and always helpful!
  9. [R1] Planet Fitness 1/5 · US Membership: Doesn’t allow me to cancel my membership. Everytime I reload it says there’s an error.
  10. [R4] Planet Fitness 1/5 · US Not very good: New to PF. Figuring out the app is infuriating. There should be a search button on the home page that actually links you to all information about each piece of equipment. I can find no operator manuals for anything I have used to date. Also, all equipment locations should be able to be found without walking down the entire facility. I have never seen the real time crowd meter over
  11. [R6] Planet Fitness 3/5 · US Could be better: I wish there was a scanner for each gym so we can see how the gym is formatee and we can know where we’re going. I’d also like to say that the crowd rate isn’t accurate most of the time, I wish we could be the ones to say whether it’s packed or not. Also the offers suck sometimes like they aren’t valid unless you’re a first time consumer of the company the offer belongs to. That’s
  12. [R9] Planet Fitness 3/5 · US Need more: The app is great for checking in and watching some videos for how to do different things like use the machines, free weights or just stretching. I love the idea of tracking your journey…. But there’s such limited options to add activities. I would’ve thought you’d at least be able to select the activities of the machines that are actually in the gym. There’s not even an option to add an
  13. [R16] Planet Fitness 1/5 · US Might be deleting: I don’t appreciate how I haven’t had this app or a membership for 2 months yet and I’m already being charged a yearly fee, that’s dumb I don’t recommend this to anyone. And I want my money back because they already charge a late fee which is crazy cause if I’m late why go up on the price? That’s very inconsiderate of what’s coming to my bank account then proceed to charge an ext
  14. [R18] Planet Fitness 1/5 · US Brattleboro Planet Fitness: They claimed it was only one dollar for the first month and then didn’t tell me about all the extra fees and how they charge, I ended up getting charged almost $70 for “two months” of membership after only four weeks. Deceptive and dishonest.
  15. [R26] Planet Fitness 1/5 · US Can’t cancel: They are impossible to cancel. Website is always down, and then you have to go in person. Brutal

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store