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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Sam's Club Shopping & Delivery vs BJs Wholesale Club

Sam's Club Shopping & Delivery 4.9★ · Free to download 75
Winner Sam's Club Shopping & Delivery
BJs Wholesale Club 4.8★ · Free to download 55

Sam's Club Shopping & Delivery generally offers a more reliable and feature-rich experience, especially for in-store shopping and delivery, despite some common inventory and payment issues.

Full reviews: Sam's Club Shopping & Delivery · BJs Wholesale Club

Sam's Club Shopping & Delivery (App A) generally outperforms BJ's Wholesale Club (App B) in app reliability and features like 'Scan & Go' and curbside pickup, which users praise for convenience. However, both apps struggle with inventory accuracy, delivery issues, and payment processing problems. BJ's app is particularly plagued by persistent glitches in its coupon section and login requirements.

Head to head

Features & Functionality edge: Sam's Club Shopping & DeliveryR2R4R5R8
Sam's Club Shopping & Delivery Sam's Club users highly praise 'Scan & Go' and curbside pickup for efficiency and convenience R11R23R44. The app is generally described as easy to use and well-organized R2R5R8R17. However, some users report issues with adding payment methods R15, EBT payment failures R4, and glitches during checkout . Custom cake ordering options are also limited .
BJs Wholesale Club BJ's Wholesale Club also offers 'Express Pay' (similar to 'Scan & Go') and curbside pickup, which users appreciate for speed and convenience . The app allows for coupon clipping, but this feature is frequently reported as buggy, glitchy, and prone to freezing . Users also complain about having to re-log in frequently and an item limit of 40 items for scanning .
Reliability & Performance edge: Sam's Club Shopping & DeliveryR7R9R10R15
Sam's Club Shopping & Delivery Sam's Club app users report issues with the app being glitchy and logging them out R7, and some experience lag . There are frequent complaints about items showing as available online but being out of stock or unavailable for shipping at checkout R9R10R18. Payment processing can also be unreliable, with cards being declined or not adding correctly R15. The 'Scan & Go' feature occasionally stops working .
BJs Wholesale Club BJ's Wholesale Club app is frequently described as buggy, glitchy, slow, and lagging . Users consistently report issues with the coupon section freezing or cycling endlessly . The app often requires users to re-log in and sometimes fails to open . Payment issues, including Apple Pay and credit card declines, are also reported .
Delivery & Pickup Experience edge: Sam's Club Shopping & DeliveryR1R3R6R11
Sam's Club Shopping & Delivery Sam's Club offers delivery, which many users find convenient and a 'game changer' R20R29. However, there are significant complaints about delivery issues, including being unable to select delivery R1, missing items R3, poor placement of delivered items R3, wrong address deliveries , and drivers not finding addresses . Some users with Plus memberships report being charged for shipping despite free shipping benefits R43. There are also minimums for shipping and delivery that some find restrictive R6. Curbside pickup is generally praised R11.
BJs Wholesale Club BJ's Wholesale Club offers both pickup and delivery services, with pickup being described as fast and easy . However, users report delivery errors, including drivers not speaking English, incorrect orders, and even theft . Some users are frustrated by delivery fees and pickup fees , especially when trying to avoid shipping costs. The app also has issues with inventory accuracy for pickup, with items showing as available but not being in stock .
Pricing & Value tieR3R6R12R33
Sam's Club Shopping & Delivery Sam's Club users generally find the pricing reasonable to good R3R44 and appreciate the value, especially for bulk purchases R44. However, some note that prices are too high and membership costs are increasing R12. Delivery fees and shipping costs, even for Plus members, are a point of contention R6R33R43.
BJs Wholesale Club BJ's Wholesale Club users appreciate the deals and product availability . However, many are frustrated by delivery fees and pickup fees , especially given the membership cost. Some users mention that prices can jump up .
User Interface & Experience edge: Sam's Club Shopping & DeliveryR2R5R8R17
Sam's Club Shopping & Delivery Sam's Club app is generally described as easy to use, quick, and organized R2R5R8R17. The search function is effective . However, some users find the distinction between shipping and pickup confusing and report issues with the app being 'squirrley' R47. There are also complaints about slow code generation for login and issues with password resets .
BJs Wholesale Club BJ's Wholesale Club app is criticized for being unorganized and annoying to use . The search engine is described as poor, showing irrelevant items . Users frequently mention annoying pop-ups and difficulty finding the membership ID . The app is also behind the times by not integrating with Apple Wallet and having accessibility issues for screen readers .
Pick Sam's Club Shopping & Delivery if

You prioritize a generally smoother in-app experience for 'Scan & Go' and curbside pickup, and need reliable delivery options, even with occasional glitches R11R23R44.

Pick BJs Wholesale Club if

You primarily shop in-store and value the 'Express Pay' feature, and are willing to tolerate frequent app glitches, especially with coupons and login .

Evidence note: Both apps are free to download, so the free-vs-paid asymmetry rule does not apply. Reviews for both apps show a recent negative skew, with many users experiencing issues with reliability, inventory, and delivery.

Frequently asked

Which app is better for in-store shopping convenience?
Sam's Club Shopping & Delivery has an edge for in-store convenience due to its highly praised 'Scan & Go' feature, which allows users to bypass checkout lines and save time R11R23R44R52. BJ's Wholesale Club also offers 'Express Pay' for in-store scanning, which users find helpful , but its app is more prone to glitches and login issues that can hinder the overall experience .
Do these apps offer free delivery?
Both apps have mixed reviews regarding free delivery. Sam's Club offers free delivery for Plus members, which some users appreciate R20R29, but others report being charged for shipping despite their membership or having minimum order requirements R6R43. BJ's Wholesale Club users also report being charged delivery fees, sometimes as high as $15-20, even when spending over a certain amount, which frustrates them .
Are there issues with inventory accuracy on these apps?
Yes, both apps have significant issues with inventory accuracy. Sam's Club users frequently report that items shown as in stock or available for shipping on the app are actually out of stock or unavailable at checkout R9R10R18R47. Similarly, BJ's Wholesale Club users complain about products being unavailable or out of stock despite the app indicating otherwise .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Sam's Club Shopping & Delivery 5/5 · US Sams: Good app is Exelent
  2. [R4] Sam's Club Shopping & Delivery 1/5 · US Fraud: Won’t let you check out using your EBT.
  3. [R5] Sam's Club Shopping & Delivery 5/5 · US Made Easy: Thanks Sam’s Club for having a good website/secure ordering! 🤠
  4. [R8] Sam's Club Shopping & Delivery 5/5 · US Gracias: Todo excelente
  5. [R7] Sam's Club Shopping & Delivery 1/5 · US Back to useless: Way too glitchy always logged you out improves in one area and fails in others. Keep saying that I need to remove an item, but it doesn’t tell you what item needs to be removed.
  6. [R9] Sam's Club Shopping & Delivery 3/5 · US Items in store: Items in store saying shipping when trying to add to cart
  7. [R10] Sam's Club Shopping & Delivery 1/5 · US Never in stock!!: I constantly place orders for various items that show in stock but they are never able to be shipped. They are available to choose for shipping and yet 7 of the items I chose say unavailable for shipping. Why doesn’t Sam’s club have a more up to date ordering system so that you don’t have the option to sit and look at items that aren’t even available. It is very frustrating.
  8. [R15] Sam's Club Shopping & Delivery 3/5 · US Payment Method: It would not allow me to add my desired payment method
  9. [R1] Sam's Club Shopping & Delivery 2/5 · US Delivery: It wouldn’t let me select delivery! I was trying to get my order delivered not pick up now. I am forced to find a ride to go and pick up the order even though I wanted a delivery.
  10. [R3] Sam's Club Shopping & Delivery 3/5 · US Reasonable to good pricing, shipping/delivered concerns: Rating generously expresses delivery of purchases. Fairly consistently orders with multiple items arrive with multiple items missing. Our porch has a small overhang where other deliveries place my orders, but Sam’s delivery has yet to place a delivery under the overhang-choosing to place the non boxed or protected items on the furtherest out
  11. [R6] Sam's Club Shopping & Delivery 3/5 · US Delivery and shipping: If you don’t have the item available in store and only have it available for shipping, you should not have a minimum for shipping and delivery. You should just have a minimum total for the order not 50 and 50. Also your mixes you have for ice sparkling water are not good. They always add one bad flavor in them.
  12. [R11] Sam's Club Shopping & Delivery 5/5 · US Greatest Move By Sam's Ever: Scan and Go as well as curbside pickup are the greatest thing Sam's has ever done! Efficient, Convenient and for customers who buy a lot frequently such an Economical time saver! Thank You! Well Done!
  13. [R12] Sam's Club Shopping & Delivery 3/5 · US Prices: Prices are to high but the membership is going up
  14. [R33] Sam's Club Shopping & Delivery 3/5 · US Delivery fee + tipping??: Why am I being asked to tip at checkout… like I’m not against tipping but 1) no service has been rendered yet and 2) you’re already charging a delivery fee anyway (on top of membership fees and being excluded from 2% sam’s cash?) Can you just pay your employees instead of guilt tripping customers and making us guess if they’re paid fairly? I just opted to get the items
  15. [R17] Sam's Club Shopping & Delivery 5/5 · US Cupcake Order: Kate in the bakery helped me with my custom cupcake order. Super friendly! Very nice! The App was quick and easy to use!
  16. [R23] Sam's Club Shopping & Delivery 5/5 · US Love scan and go.: In and out. No waiting at checkout line
  17. [R44] Sam's Club Shopping & Delivery 5/5 · US Grateful: Sam’s works hard to provide our favorite brands at a great price. Cost per serving is better than buying at local grocery store. Convenience of the “Self Scan App” is by far the most convenient option for me. In & Out!
  18. [R52] Sam's Club Shopping & Delivery 5/5 · US Scan and Go: I’m loving this option
  19. [R20] Sam's Club Shopping & Delivery 5/5 · US Happy Member: I’m so glad to be a club member, I finally get to take advantage of the free delivery service. Now that I’m not able to go shopping in person, this service has come in handy and so convenient. Thank you
  20. [R29] Sam's Club Shopping & Delivery 5/5 · US Expanded Delivery Area!!: Ecstatic that Sams extended their delivery area! Sam’s exceptional products, and pricing delivered to my door. Can’t beat that! I order a delivery from there at least three times a month now!
  21. [R43] Sam's Club Shopping & Delivery 1/5 · US Shipping cost added for plus membership: Sometimes the app glitched out and added shipping cost for plus membership. After removing all the items and added back, it shows free shipping again.
  22. [R18] Sam's Club Shopping & Delivery 3/5 · US Out of stock: Too often items are out of stock.
  23. [R47] Sam's Club Shopping & Delivery 1/5 · US The app is Squirrley: Lately placing orders is gotten to be kind of a pain. There are items saying available for shipping and not for pick up and then when we go to do the order it says all of a sudden it’s out of stock even though it doesn’t say that on the app. Things that are available for shipping all of a sudden don’t like the address even though we’ve had the same address for 60 years now an

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store