First Horizon Mobile Banking vs Porte

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] First Horizon Mobile Banking 2/5 · US App malfunction: This app is usually out due to services to fix/debug it from crashing. Now when j put my passoword in, it will not accept it even when the password is saved. There are way too many inconviences with this app. It’s making me consider switching banks.
2. [R13] First Horizon Mobile Banking 1/5 · US It’s 2025, let’s fix the Mobile Deposit PLEASE: Can’t use mobile deposit, have to drive to a branch to deposit checks which is annoying. If you say you have a feature through the app, maybe make sure it works? Also the app is lacking in general. Considering switching banks for this issue tbh.
3. [R22] First Horizon Mobile Banking 1/5 · US Antiquated. Negative mobile presence.: This app makes it impossible to achieve the simplest tasks without going into the bank. Transferring funds to an account? Plaid won’t work. Need a new debit card? You’ll have to go into a branch. Sending a Zelle? Absolutely forget about it. If mobile banking is important to you, don’t bank with FHB
4. [R62] Porte 5/5 · US Great app: Pretty simple and helpful app,
5. [R7] First Horizon Mobile Banking 1/5 · US Doesn’t work, can’t log in: I have had this app for a few weeks now, and I wish I could say I love it but unfortunately I can’t. I would be kidding myself if I had anything to say about it because I haven’t been able to login in at all, with hardly any help from customer service.
6. [R25] First Horizon Mobile Banking 1/5 · US Absolutely Atrocious: This app is so unintuitive and slow, it’s literally bad enough that I’m considering leaving First Horizon bank. Payments take forever to show up on my account total, it’s always glitchy and freezing, and worst of all, they’re doing CONSTANT “app maintenance” where I can’t even access my account or enable/disable my debit card. Seriously, whoever’s in charge needs to fire the
7. [R49] First Horizon Mobile Banking 1/5 · US Useless app after updates: App gets stuck after log in directing to “atm and branches” with no way to exit, meaning I can’t access any of my accounts.
8. [R78] Porte 3/5 · US Not impressed: The app is okay, what you would expect. Except every time I need to use the app or transfer funds it suddenly stops working and won’t load or conveniently is under “maintenance” and is EXTREMELY inconvenient.
9. [R1] First Horizon Mobile Banking 1/5 · US POS: I hate this bank due to the constant maintenance so that I am cut off from my funds at the least convenient times. This bank is the lousiest bank I have ever been with and will be looking elsewhere to due my banking!!!!!
10. [R10] First Horizon Mobile Banking 1/5 · US Crashes and Downtime Garbage App.: This is one of the worst banking apps out there. Deposit feature is a joke and horrible. Not sure how it has such a high rating. Simply a terrible design and function.
11. [R34] First Horizon Mobile Banking 1/5 · US Maintenance: This app is always under maintenance when I need to use it and nothing ever improves. I would recommend literally any other bank.
12. [R69] Porte 3/5 · US This app always has a maintenance.: This app always has a maintenance
13. [R45] First Horizon Mobile Banking 1/5 · US Difficult to access old statements!: I desperately need my older bank statements from 2022-23 but can’t access them without a $3 each feel ! Not happy ! That would cost a fortune with 3 accounts.
14. [R85] Porte 5/5 · US Excellent Card: I have had this card for a while now and it has excellent service. Easy online management, great customer service.
15. [R109] Porte 5/5 · US Best card to use for everything!: The Porte card has been great in every aspect! Customer service agents are super helpful and knowledgeable. Doesn’t have many extra fees, and they give back to many charities. In the 2 years I’ve used this card, I’ve not had any issues whatsoever with the card. It’s nice to feel that a company is actually on your side and wants to make life easier for you! Thanks
16. [R19] First Horizon Mobile Banking 1/5 · US 😂: app never wants to work and they’re always doing maintenance updates but never seems to do anything!100% going to switch banks
17. [R40] First Horizon Mobile Banking 1/5 · US Becoming the worst bank in America.: Apparently their direct deposit no longer works properly and they refuse to look into it.
18. [R84] Porte 1/5 · US Worst banking app and customer support: I’ve had my direct deposit onto my Porte account for 18 months. 10 of these 18 months I have been locked out of the Porte app. I have contacted customer service 12 times. My email is current my phone number is current. I have NEVER EVER received a confirmation email or text to let me back into the app regardless of how I try to receive it. Every time I call
19. [R70] Porte 1/5 · US would give 0 stars.: always in maintenance mode and i cant use my own card or unlock it. also logs me out and has me reset my password more than often enough. also get a service failed message. i have reported and it still happens. this bank and the app is disgraceful. 0 stars if i could.