Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TD Bank (US) vs U.S. Bank Mobile Banking

TD Bank (US) 4.8★ · Free to download 40
Winner U.S. Bank Mobile Banking
U.S. Bank Mobile Banking 4.8★ · Free to download 90

U.S. Bank Mobile Banking is the clear winner due to its consistent reliability and broad accessibility, while TD Bank (US) struggles with frequent app issues and strict device compatibility requirements.

Full reviews: TD Bank (US) · U.S. Bank Mobile Banking

U.S. Bank Mobile Banking consistently receives praise for its ease of use, reliability, and efficient features like mobile deposits and transfers. In contrast, TD Bank (US) users frequently report issues with app functionality, particularly after updates, and widespread problems with device compatibility, leaving many unable to access their accounts.

Head to head

Reliability and Performance edge: U.S. Bank Mobile BankingR1R3R6R7
TD Bank (US) TD Bank (US) users frequently report the app being down, freezing, or failing to load after logging in R1R3R6. Many also experience issues with security codes not being sent on time or at all R7.
U.S. Bank Mobile Banking U.S. Bank Mobile Banking is consistently described as reliable, with users reporting it works beautifully every time and has no glitches R106R116. Some older reviews mention inconsistency, but recent updates have improved performance .
Ease of Use and Features edge: U.S. Bank Mobile BankingR5R21R23R33
TD Bank (US) TD Bank (US) is generally considered user-friendly by some, with fast and convenient features like mobile deposit R5R23R33. However, some users find the logout routine tedious and ergonomically awkward . There are also complaints about missing features, such as the inability to view credit card statement end dates R21 and issues with the chat feature crashing .
U.S. Bank Mobile Banking U.S. Bank Mobile Banking is widely praised for being easy to navigate, intuitive, and simple to use, even for non-tech-savvy or elderly users . Key features like mobile deposits and money transfers are highlighted as fast, easy, and convenient .
Updates and Compatibility edge: U.S. Bank Mobile BankingR4R9R11R13
TD Bank (US) TD Bank (US) has significant issues with app updates, frequently requiring the latest iOS versions (17.0 or higher) which locks out users with older phones or iPads R4R9R11R13. Many users are frustrated by forced updates that break functionality or offer no visible changes R44.
U.S. Bank Mobile Banking U.S. Bank Mobile Banking has received positive feedback for its updates, with users noting improvements that made the app easier to use and corrected bugs . There are no widespread complaints about device compatibility issues or forced updates breaking functionality.
Customer Support and Banking Experience edge: U.S. Bank Mobile BankingR10R22R34R36
TD Bank (US) TD Bank (US) receives mixed reviews on customer support. Some users praise helpful and professional staff . However, others report issues with accounts being locked or closed without clear reasons, difficulties with transaction processing taking too long, and problems with card security R10R22R34R36.
U.S. Bank Mobile Banking U.S. Bank Mobile Banking users generally report positive experiences with customer service, describing staff as helpful and understanding . The overall banking experience is seen as positive, with users appreciating the convenience and control over their accounts .
Pick TD Bank (US) if

You are a long-time TD Bank customer with a very new iPhone and appreciate a generally user-friendly interface for basic banking tasks like mobile deposits R5R23.

Pick U.S. Bank Mobile Banking if

You prioritize a highly reliable, consistently easy-to-use banking app with seamless mobile deposits and transfers, and value an app that generally improves with updates and supports a wide range of devices .

Evidence note: The evidence for TD Bank (US) is heavily skewed towards negative recent reviews, particularly regarding app updates and device compatibility, despite a high lifetime rating. U.S. Bank Mobile Banking reviews are overwhelmingly positive, with very few negative comments.

Frequently asked

Does TD Bank (US) app work on older phones?
No, many TD Bank (US) users report that the app no longer works on older iPhones or iPads, requiring iOS 17.0 or higher, which has locked out numerous customers from accessing their accounts R4R13R15R28.
Is U.S. Bank Mobile Banking reliable?
Yes, U.S. Bank Mobile Banking is widely considered reliable, with users frequently praising its consistent performance, lack of glitches, and smooth operation for tasks like transfers and mobile deposits R106R116R119.
Are there issues with updates for TD Bank (US) app?
Yes, TD Bank (US) app updates are a major source of frustration for users, with many reporting that updates break functionality, force compatibility with only the newest iOS versions, or introduce new bugs R3R12R19R44.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] TD Bank (US) 1/5 · US Unreliable: This app has been giving so much trouble. It is down most of the times. Not reliable anymore.
  2. [R3] TD Bank (US) 3/5 · US Last Update Issue: The last update appears to have caused issue. Nothing is loading once you login. While it isn’t the most intuitive banking app out there, it used to work and now it doesn’t. I trust once they figure out the issue, it will go back to being an average app.
  3. [R6] TD Bank (US) 3/5 · US Mostly fine: But it freezes on me at least once a day.
  4. [R7] TD Bank (US) 2/5 · US never get codes on time: whenever i try to get a code it doesnt send and then i ask to send a new code and it still doesnt work. then i get like a bunch of texts hours or days later its so annoying
  5. [R5] TD Bank (US) 5/5 · US Exceptional banking app: TD Bank's app has always been good, and every time there's an update, it gets even better. It's extremely user-friendly, super fast to use, and the most convenient app on my phone. The vast majority of negative, one-star comments relate to the app not being supported by old phones. Take that up with Apple, guys, it has nothing to do with TD Bank. You can't expect a 7 year
  6. [R21] TD Bank (US) 3/5 · US Good but one thing missing: In general the app is good, but it doesn't have any way to show the closing date (aka statement end date) for credit cards. Every other banking app shows this date for credit cards, why doesn't TD's？
  7. [R23] TD Bank (US) 5/5 · US Mobile deposit: I’ve been banking with td for years and have always found the app to be convenient and satisfactory. But I’m actually here just to comment on the mobile deposit feature. Since I’ve begun using it I’ve watched it develop from a useful feature with some room for improvement, to a way more streamlined feature which actually incorporates suggestions I made myself when prompted by some
  8. [R33] TD Bank (US) 5/5 · US 5* app: The app couldn’t possibly be simpler to use being disabled and a veteran. It makes my life so much simpler. I appreciate you thank you TD Bank.
  9. [R4] TD Bank (US) 1/5 · US App: All the TD app will not work with many iPhones. I don’t care how many conveniences would be available. I’m not buying a new phone just so your app works especially when you can do the same banking online. There is no added security. It doesn’t benefit me at all and I would like to use the app so I don’t need a security code every single time I sign in. That’s the only advantage I’m looking fo
  10. [R9] TD Bank (US) 3/5 · US Update: Can’t open due to update requirements
  11. [R11] TD Bank (US) 5/5 · US TD update: Why won’t my IPad update to the required TD update?
  12. [R13] TD Bank (US) 1/5 · US iOS 16 customers LOCKED OUT of td bank accts! Shame!: Hello! Customers with OLDER phones NEED bank balance info TOO. I find it outrageous that td bank only focuses on customers with NEW devices. iPhone does NOT provide latest iOS updates to all its customers. Only people with $1,700 new iphones. That said, Td Bank should offer APP SUPPORT to CUSTOMERS WITH OLDER VERSION iOS. 16 etc. OUR account in
  13. [R10] TD Bank (US) 1/5 · US Worst bank: Dont get td bank. Horrible bank. Late on processing transactions that take over 2-4 days until its posted. Overdraft fees are outrageous. Dont get td bank. Save yourself the time and money.
  14. [R22] TD Bank (US) 1/5 · US Worst app and bank: Worst app and bank I have ever used there’s times I want to unlock my card and it won’t allow me to do so declining purchases. I traveled to Puerto Rico even even notified them and they still locked my account I was stranded in Puerto Rico with no money
  15. [R34] TD Bank (US) 1/5 · US Very bad support system!!: The card always stolen. When I only used one card!! I need the card payment everything!Damn it.
  16. [R36] TD Bank (US) 1/5 · US The worst: I had td for around 2 years as a secondary account. One day i noticed my td was weird and a large deposit was made, I called , reported the issue and please request a new card to continue using my account. In the td location they gave me an answer where everything was already done and solved . Out of nowhere they closed my account, I had money there and it has been a month and every tim
  17. [R15] TD Bank (US) 3/5 · US Can’t access my account: My iPad is running on 16 os now and I can’t access my account because it only works on 17 and above. What are customers supposed to do now. I was previously able to access my account. Please help, I’m quite sure a lot of people are having the same issues.
  18. [R28] TD Bank (US) 1/5 · US How stupid!: Why isn’t this backwards compatible! I have to buy a new phone to use this mobile app! Glad u don’t have to buy a new home computer to banking. Are you planning on upgrading all your apps to the latest OS/IOS?
  19. [R106] U.S. Bank Mobile Banking 5/5 · US USBank: Efficient, easy to use, no glitches. Love it!
  20. [R116] U.S. Bank Mobile Banking 5/5 · US Easy to navigate: Have never had a problem with this app. Works beautifully every time!
  21. [R119] U.S. Bank Mobile Banking 5/5 · US Online banking: Quick and easy
  22. [R12] TD Bank (US) 3/5 · US Great app. But still having problems: They fix bugs, but then they make new bugs like it’s intentional just to keep working on the app. Push notifications broke after the 5/22/26 update. Happens far too often with no explanation. Disappointing.
  23. [R19] TD Bank (US) 1/5 · US Terrible: TD Bank with the new upgrade and the lack of professionalism blocking people from getting to their personal information on your platform terrible job you need to stop upgrading and leave it alone now I’m blocked out of my services on online account, IWill be reporting you to the Better Business Bureau
  24. [R44] TD Bank (US) 2/5 · US Another forced update where nothing has changed: It is so obvious that all of these forced updates are just so that some programmer can prove that they are worthy and should not be laid off. Nothing ever changes but every two weeks you've gotta download a new one and update it. "We've released a new app and it's so wonderful and different it looks exactly the same!" Or is it your attempt at provi

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store