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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Signeasy vs Scanner App

Signeasy 4.9★ · Free + IAP 60
Winner Scanner App
Scanner App 4.9★ · Free + IAP 75

Scanner App is generally preferred for its reliable scanning and document management, while Signeasy is better for dedicated e-signing needs, despite its recent issues with pricing and customer support.

Full reviews: Signeasy · Scanner App

Scanner App excels in reliable document scanning and management, with many users praising its long-term utility and ease of use. Signeasy, while effective for e-signatures, faces significant criticism regarding its pricing, subscription practices, and customer support.

Head to head

Features edge: Scanner AppR8R11R12R28
Signeasy Signeasy is praised for its core e-signing functionality, allowing users to sign, date, and add text anywhere, and integrates well with iOS R11R28. Some users find it a good alternative to other platforms like DocuSign R8. However, it lacks features like standard templates with public links and has issues with document format recognition . Some users also report limitations, such as not working with Yahoo emails R12 or failing to upload from Google Docs .
Scanner App Scanner App is highly valued for its scanning capabilities, producing high-quality documents and PDFs . It offers various export options and is considered a replacement for physical scanners . However, recent updates have introduced issues like blurry scans on newer iPhones , difficulty importing screenshots , and a more convoluted multi-page scanning process . Some users also find the export workflow confusing and desire better integration with cloud services like Nextcloud R72.
Ease of Use edge: Scanner AppR2R8R10R11
Signeasy Signeasy is often described as simple, easy to use, and intuitive for signing documents on the go R2R8R11. However, some users find it cumbersome, not intuitive, and difficult to figure out, especially with font editing and signature sizing . There are also complaints about the process of canceling subscriptions being elusive R10R31R57 and account deletion being difficult .
Scanner App Scanner App is frequently praised for being easy to use, quick, and efficient for scanning documents . However, some users find its UX outdated and wish for a more user-friendly interface R72. The multi-page scanning process has become less intuitive for some, requiring extra steps , and exporting documents can be hard or flaky .
Reliability edge: Scanner AppR3R12R14R26
Signeasy Signeasy's reliability is mixed. Some users state it works fine R14 and used to work flawlessly R3, but recent reviews indicate issues. The app sometimes fails to work when needed R3, documents are not recognized , and paid subscriptions don't activate or allow signing R26. Email sending can also be problematic, with recipients not receiving documents R12 or limited email sends per day .
Scanner App Scanner App has a strong history of reliability, with many users stating it has worked perfectly for years . However, recent issues include documents not sending , the app freezing when sending emails , and problems with account access and lost documents after upgrades or phone changes R81R85. Some users also report camera errors during multitasking and inconsistent scanning .
Price/Value tieR1R4R6R10
Signeasy Signeasy is frequently criticized for its pricing. Many users feel that even basic features are paywalled R4R19 and that the app forces payment after a 'free trial' R1R21R25. Users express frustration over being charged maliciously or having difficulty canceling subscriptions R1R6R10R21. Some find it expensive if not used extensively and prefer a monthly payment option .
Scanner App Scanner App's pricing model is a point of contention. While many appreciate the free version's utility , others criticize the degradation of the free tier and the push for subscriptions . Long-term users who paid for previous 'Plus' or 'Pro' versions feel tricked by new 'Ultra' tiers requiring additional subscriptions R72R101R113R115. There are also reports of double charges and difficulty with refunds after trial periods .
Support tieR7R31R35R36
Signeasy Signeasy receives significant negative feedback regarding its customer support. Users report poor support R7, no response for over a week R35, and unhelpful interactions when trying to cancel subscriptions R31. Some describe the company as 'scammers' with no communication . Conversely, one user praises their great customer service R36.
Scanner App Scanner App's support is also a mixed bag. Some users received polite and friendly help R81, but others report receiving only generic advice like resetting passwords, without resolving account access issues . There are complaints about not hearing back from support regarding double charges and issues with refunds being denied or difficult to obtain .
Pick Signeasy if

you primarily need a dedicated e-signature tool and are willing to pay for its features, especially if you find other solutions like DocuSign too expensive R8.

Pick Scanner App if

you need a reliable, high-quality document scanner for various tasks, including school assignments, receipts, and general document management, and appreciate a robust free tier for basic use .

Evidence note: Signeasy has a significantly smaller user base and fewer reviews compared to Scanner App, making some comparisons less balanced in terms of review volume. Both apps show a recent negative trend in reviews, particularly concerning pricing and subscription management, despite high lifetime ratings.

Frequently asked

Is Signeasy truly free?
No, Signeasy is not truly free; many users report that even the simplest features are behind a paywall, and the app often charges immediately after a 'free trial' or forces payment to use any functionality R4R19R21R25.
Can I cancel my Signeasy subscription easily?
Many users report significant difficulty canceling Signeasy subscriptions, describing the process as 'elusive' or 'mission impossible,' with some being told to cancel through Apple while Apple states Signeasy needs to handle it R10R31R57.
Does Scanner App offer a lifetime subscription?
Scanner App has offered lifetime subscriptions in the past for its 'Plus' or 'Pro' versions, but recent updates have introduced new 'Ultra' tiers that require additional subscriptions, leading to frustration among long-term users who feel they are being forced to pay more R72R101R113R115.
Are documents backed up in Scanner App?
Documents in Scanner App are not automatically stored on iCloud backup, and users have reported losing all their scans after losing a phone; while the app sells a backup feature, some users prefer iCloud for security R81R85.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Signeasy 5/5 · US Better and more cost effective: I had some issues with Docusign after having used them for years. They seemed unwilling to provide a satisfactory solution to the problem so I went searching for another platform. I’m glad I came across SignEasy… it has been great! Simple to use either from the phone or laptop, and more cost friendly than the other place.
  2. [R11] Signeasy 5/5 · US Easy says it all: Great application for those on the go and can't be tied to a laptop with adobe pro. This makes signing and going fun and easy. Saves time and printing hard copies. Great for every office or professional that isn't looking to burn up your last bit of toner on a doc to sign, scan and email back.
  3. [R12] Signeasy 3/5 · US Doesn’t work with yahoo emails: We purchased this for use with our company. It works very well but will not work with a yahoo email address. The recipient never receives it. If it would work, this would be 5 stars
  4. [R28] Signeasy 5/5 · US Amazing: The simplicity of use makes this app the best of them out there. Integrates perfectly with ios and allows me to sign/date and add text anywhere I want. Highly recommend!!
  5. [R2] Signeasy 5/5 · US Easy signage‘: Uh-Oh-Slates on the board now
  6. [R10] Signeasy 1/5 · US Canceling Subscription: Cancel subscription is elusive
  7. [R3] Signeasy 3/5 · US Used to work flawlessly: When you really need to sign a document, it needs to work. An app like this needs to work 100% all the time. It used to, but not today…
  8. [R14] Signeasy 5/5 · US It works fine for me: 👍
  9. [R26] Signeasy 5/5 · US I pay ans can not sing: Not working
  10. [R1] Signeasy 1/5 · US It showed a seven-day trial, but I was charged maliciously.: It showed a seven-day trial, but I was charged maliciously.
  11. [R4] Signeasy 1/5 · US PAYWALLED: EVERYTHING BEHIND A PAYWALL, EVEN THE SIMPLEST FEATURES THAT EVERY OTHER APP HAS FOR FREE
  12. [R6] Signeasy 3/5 · US I would have given this 5 stars, but pretty upset about shady upgrade tactics!: I have been using this service for several years now. While I’ve have limited issues minus a few issues when they have rolled out new updates over the years it’s been pretty good overall. They recently asked if I would like to upgrade from my monthly package I’ve had for years to a year subscription. I agreed and paid
  13. [R7] Signeasy 1/5 · US Poor support: No support. Have a plan. No access.
  14. [R31] Signeasy 1/5 · US DO NOT PURCHASE WILL NOT LET YOU CANCEL: I have used sign easy for years and was always very pleased with their app…until it became time to cancel. They keep telling me that I need to cancel through the Apple Store and Apple says that they do not show the purchase and that Sign Easy needs to cancel. Now they tell me to stop payment from my bank which costs money. They really think that people w
  15. [R35] Signeasy 1/5 · US Customer Service Doesn’t Respond: I am disappointed because customer service has not responded to me and it has been over a week. Very very disappointing
  16. [R36] Signeasy 5/5 · US Great: Prefer over Docusing. Great customer service very helpful. Will be with this company for long time
  17. [R19] Signeasy 1/5 · US Platka: Only paid, can't even try it. · translated
  18. [R21] Signeasy 1/5 · US Said free trail and tried to charge me immediately not seven days from now: Scam !
  19. [R25] Signeasy 1/5 · US Scam! It FORCES you to PAY for a FREE account!!: Forces you to allow cookies and charges your FREE account as soon as you sign!
  20. [R57] Signeasy 2/5 · US Cancel Sunscription: Sign easy was easy to use however, when you are ready to cancel your subscription, it’s mission impossible. There’s no link or pathway to cancel your subscription.
  21. [R72] Scanner App 3/5 · US Outdated UX: Overall I find the export workflow confusing and wish I could designate a local path as the default location for scans to go. I would like to integrate with my Nextcloud instance but that is not easy. I also don’t appreciate that there’s an “ultra” tier of subscription with supposedly more sync options gated behind that, when I already paid for the app a decade ago. Edit: developer r
  22. [R101] Scanner App 1/5 · GB Ultimate version defect: For iOS 15.8.7 for which the Ultimate version does download, the character recognition does not work. The very same OCR did function before in the mere Plus version, for which I have already paid for a life licence (including its full initial functionality). Reluctantly, understanding that maybe the developers need to make a living, and that their initial business plan was
  23. [R113] Scanner App 1/5 · GB Being forced to pay more🤬: I paid for the life time plus account but with the ultra update there is additional subscription model. It wouldn’t have upset me if it hadn’t let me down on the day when I actually needed to scan and send some documents. I feel very let down after paying for the previously full package. Poor service in a bid to expand. Now I’m hoping Apple will bring in the features to
  24. [R115] Scanner App 2/5 · GB Been using this for years on Pro until…: Today when I’ve tried to do my daily accounting and bookkeeping to be welcomed with an error loop saying I’ve an expired licence key. I’ve paid for the upgrade previously when there was three upgrade options and since they’ve downgraded it to standard or Ultra I can no longer add any new documents to my scans. Up until this point it’s been working flawlessl
  25. [R81] Scanner App 3/5 · GB Issues when upgrading: I have been a long term user of Genius Scan and previously would never have considered giving a low rating. However, upgrading to a new iPhone and backing up from iCloud without a paid subscription has lost all my documents built up over many years. I have received polite and friendly help from customer services and although Genius Scan was part of my iCloud back up it is
  26. [R85] Scanner App 1/5 · US Scans are not backed up: I used to love this app, but then I lost my phone and I lost all my scans. I realized to my chagrin that they were not stored on iCloud backup. I saw that Genius Scan sells a feature to back up your scans, but I wasn’t fully confident with the security provided by an app company like this. I would much prefer backups on iCloud. I just found another scanner app that use

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store