ParkMobile vs PayByPhone Parking

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] ParkMobile 1/5 · US Who designed this app?!?: Someone who has never used it…or has never used public parking…or has never driven a car, that’s who. It doesn’t work with the iPhone camera. Come on, guys. This is common sense. Fix your app!!!!!
2. [R5] ParkMobile 5/5 · US Best App Ever: ParkMobile app is a game changer! It has simplified parking payments. Best thing since sliced bread. Most intelligent cities employ this service so you can use it in several US areas.
3. [R18] ParkMobile 1/5 · US Be aware of zone changes: I just had a very bad experience as I typed in a zone number, standing right in front of the board so it was not mistyped. Figuring this would be fine and I finished the purchase for 3 hours. On returning, I had a parking violation and when I showed the receipt to the parking enforcement, the zone it showed was an entirely different zone. 5 digits vs the 4 and the numbers
4. [R25] ParkMobile 5/5 · US 0 problems: This so has never given me problem and it’s conscience is spectacular, you don’t have to worry about running back to the meter or going overtime
5. [R4] ParkMobile 1/5 · US Fraud: They leave no way to fix the error if you have a default vehicle and are paying for a different vehicle. People make mistakes and they profit from them.
6. [R6] ParkMobile 3/5 · US Fix the Search Bar!!!: Much better than it was, but sometimes I have to spam click the search bar because it just doesn't open! Please fix, it's been like this for over a year
7. [R7] ParkMobile 1/5 · US Code invalid????: I’ve been trying to finish setting up my account, but the app insists that the code… every code… that gets texted to me is invalid. I’ve tried autofilling it from Messages. Manually typing it in. No dice. This. App. Is. Broken.
8. [R8] ParkMobile 5/5 · US Great App: I find this app very helpful and convenient to use.
9. [R3] ParkMobile 3/5 · US Service Fee Bad: Charging a service fee in addition to parking fee - not good. It’s not a convenience fee, it’s greed.
10. [R14] ParkMobile 2/5 · US Parking price: Way too expensive to park. !!
11. [R32] ParkMobile 1/5 · US No honest business app: On Sunday there is no parking fee on New Jersey street parking. But this App is still charging $0.75 for parking. It doesn’t practice honest business. It’s disgusting!!!
12. [R37] ParkMobile 4/5 · US Makes it easy to spend outrageously inflated amounts of money for parking.: Is it me, or do the rates being charged for parking keep going up and up and up and up?
13. [R9] ParkMobile 3/5 · US Keeps sending marketing notifications: App works great for parking. But I have turned off notifications for marketing purposes but I keep getting them regularly. Their customer service is AI and have not been able to communicate with a person. Very annoying.
14. [R12] ParkMobile 1/5 · US Bad customer service: Customer service takes about 30 to 40 minutes to connect while the AI prompts you ever couple of minutes if you’d like to continue waiting. Then once connected it took over 10 minutes for the agent to respond back, only ever answering every 5 to 10 minutes. They offer zero support on payment claiming that they do not have authority, which is an outright lie. I paid for a serv
15. [R22] ParkMobile 1/5 · US Account stolen and no recourse: My account with my saved credit card info was stolen and used across the country. As soon as I noticed I had a two hour parking active I checked it out in the app. I immediately contacted support and told there’s nothing they can do and will not reverse the charge or even delete my application because there is an active parking session in progress. I also contacted
16. [R66] PayByPhone Parking 3/5 · US Fees: Stop charging extra fees like SMS I don’t need a text that should be optional my phone is smart enough to set a reminder 😑
17. [R67] PayByPhone Parking 1/5 · US Awful quality app: Even though I have cell phone signal it absolutely never tells me nearby spots so I have to walk over and look at the number to park. And it charges a $.60 convenience fee! Whose convenience is it? Especially when it doesn’t even tell me the nearby parking lot number and the sign is tiny and far away. And now I also see there’s a $.20 SMS fee. What is that for? Do better pay by
18. [R96] PayByPhone Parking 3/5 · GB Notifications: Why can’t you enable notifications from the phone rather than send SMS messages and adding an additional charge. If it’s a cost thing why can’t you take money from the parking charge, very frustrating. I’m being billed by PayByPhone for the cost of the parking!
19. [R10] ParkMobile 1/5 · US Can’t verify: Download the app unfortunately every time the app asked to verify my phone number with the code sent via SMS, the app would say invalid code. So in my case, the app doesn’t work.
20. [R16] ParkMobile 1/5 · US Fix your registration process: I downloaded the app and the option for registration: phone number OR email. I choose phone number. Sends me a verification code, phone number gets verified. Awesome! Next step: enter email OR use apple account OR google account to continue. I already chose to use my phone number instead of email and now you want both?! That is a total scam to get user data. I
21. [R52] ParkMobile 1/5 · US Trash: Is it possible to use the app because the SMS phone text verification will not send you the verification code so when you need to park it just doesn’t work
22. [R58] ParkMobile 1/5 · US Unsecure App: I’ve had unknkwn vehicles adddd to my account and express pay. No one else has access to my account. Trying to contact someone with ParkMobile is impossible. It’s all AI driven replies. Scam and lazy customer service.
23. [R109] PayByPhone Parking 1/5 · US No Customer Service Support: Terrible app, no customer service, not clear instructions, confusing parking services.