Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Alaska Hawaiian vs Fly Delta

Alaska Hawaiian 4.8★ · Free to download 60
Winner Fly Delta
Fly Delta 4.8★ · Free to download 65

Fly Delta has a slight edge due to its more consistent functionality and comprehensive features, despite both apps facing significant login and stability issues.

Full reviews: Alaska Hawaiian · Fly Delta

Both Alaska Hawaiian and Fly Delta apps struggle with login issues and general instability, leading to frustration for many users. However, Fly Delta generally offers more robust features and better real-time flight information when it works, giving it a slight advantage.

Head to head

Features edge: Fly DeltaR9R11R12R15
Alaska Hawaiian Alaska Hawaiian users appreciate the ease of booking, checking in, and pre-ordering meals R11. Some users also like the free in-flight WiFi R50. However, the app is criticized for being limited, not providing important flight information until check-in, and requiring users to go to external sites for documentation R12. It also doesn't automatically recognize flights from check-in reminders R9 and has issues with TSA pre-check not appearing on boarding passes R15.
Fly Delta Fly Delta users praise its comprehensive communication, providing immediate gate change updates via app and text R62R68. It's noted for accurate flight information, easy access to boarding passes, and the ability to add passes to Apple Wallet R68. However, some features like Concur functionality have been removed , it doesn't always link purchases made via American Express travel , and some users report issues with adding mobility scooters or seeing baggage information . The app also has problems displaying current boarding status and struggles with code-share check-ins .
Ease of Use tieR11R13R15R17
Alaska Hawaiian Alaska Hawaiian is described as quick and easy for basic tasks like booking and check-in R11R17. However, many users find it inconsistent, difficult to navigate R13, and 'busier' or 'harder to use' after recent updates . There are also complaints about the app being slow R15 and not updating status info frequently R27.
Fly Delta Fly Delta is generally considered a 'wonderful user experience' R68 and 'easy to use' by some, with turn-by-turn navigation through airports being a highlight . However, many users report a frustrating experience due to constant errors , difficulty booking flights R70R75, and issues with text overflowing the screen . The app also has problems with not showing arrival dates, which is confusing for hotel/car reservations .
Reliability tieR1R3R4R7
Alaska Hawaiian Alaska Hawaiian suffers from severe reliability issues, particularly with logging in. Users frequently report being unable to log in, getting blank screens R1R4R7R10, or the app freezing R3. Many attribute these problems to recent updates and the merger with Hawaiian R1R3. Some users also report the app being slow R15 and buggy R19.
Fly Delta Fly Delta also has significant reliability problems, with numerous reports of login failures , constant errors with every tap , and the app freezing or crashing . Users mention issues with trips not updating automatically , booking failures , and problems with widgets . The app is also noted for not working with VPNs and requiring frequent reinstallation to refresh data .
Price/Value tieR17R50R70R75
Alaska Hawaiian Both apps are free to download. Alaska Hawaiian users appreciate that the airline doesn't try to upsell a bunch of extras during check-in R17. Some users also value the free in-flight WiFi R50.
Fly Delta Both apps are free to download. While not directly about price, some users express frustration when the app prevents them from booking or upgrading, implying a loss of value or difficulty in spending money with the airline R70R75.
Support edge: Alaska HawaiianR5R35R46R48
Alaska Hawaiian Alaska Hawaiian receives positive feedback for its customer service. Users report helpful agents who assist with cancellations, rebooking R5, and last-minute booking changes due to emergencies . The text option for questions is also appreciated for quick responses R35R48.
Fly Delta Fly Delta's customer support receives mixed reviews. Some users praise timely responses and helpful attitudes for issues like name spelling corrections . However, others report customer service being 'dead silent' during login issues or unable to help with app bugs, with IT not reaching out even for Diamond Medallion members .
Pick Alaska Hawaiian if

You prioritize strong customer service and a straightforward booking/check-in process when the app is functioning, and are willing to troubleshoot login issues R5R11R35.

Pick Fly Delta if

You value comprehensive real-time flight information, gate change updates, and turn-by-turn airport navigation, and are prepared to deal with occasional app glitches and login frustrations R62R68.

Evidence note: Both apps have a high volume of recent negative reviews primarily centered around login issues and app instability, which contrasts with their high lifetime ratings. The free-to-download nature means users are quick to express frustration when core functionality fails.

Frequently asked

Do these apps have login issues?
Yes, both Alaska Hawaiian and Fly Delta apps have significant and frequent login issues, with many users reporting being unable to log in, getting blank screens, or the app freezing during the login process (R1, R4, R7, R10, , , , for Alaska Hawaiian; , , , , , for Fly Delta).
Are the apps stable or buggy?
Both apps are frequently described as buggy and unstable. Alaska Hawaiian users report the app freezing, crashing, being slow, and having inconsistent navigation R3R13R15R19. Fly Delta users also experience constant errors, freezing, crashing, and issues with features not updating or working correctly .
Which app is better for real-time flight information?
Fly Delta appears to be better for real-time flight information, with users praising its immediate gate change updates via app and text message, and its accuracy compared to airport flight boards R62R68. In contrast, Alaska Hawaiian is criticized for not providing important flight information until check-in time and for infrequently updating status info R12R27.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] Alaska Hawaiian 3/5 · US Check in reminder: Currently, your check in reminder email has a link that takes me to your app but asks for my confirmation code. Isn’t it possible for the software to recognize my flight based on the reminder?
  2. [R11] Alaska Hawaiian 5/5 · US Quick and Easy to use.: The app makes it quick and easy to look up flights, book, check-in, pre-order in flight meals all on the go. If you fly Alaska Air Group, highly recommend using the app.
  3. [R12] Alaska Hawaiian 3/5 · US Limited: The app will not give any important information about the flight until check-in time. Delta app is much more informative and you can fill in all the documentation on the thier app. Where as the Hawaiian app makes you go to a whole other site for your documentation submission.
  4. [R15] Alaska Hawaiian 3/5 · US Love Alaska Air BUT App Slow: I love flying Alaskan Air but the App is slow PLUS my husband’s TSA is showing up as inputted but not showing up on boarding pass.
  5. [R13] Alaska Hawaiian 1/5 · US Needs a lot of help: This app is probably the worst airline app I have. It is so inconsistent and difficult to navigate . Please find a good app creator like the AA app. Thanks
  6. [R17] Alaska Hawaiian 5/5 · US Fly Alaskan: The check-in process was easy. They didn't try to sell me a bunch of extras. I appreciate that. I will fly this airline again just for this reason.
  7. [R1] Alaska Hawaiian 1/5 · US New Update: The new update makes the app completely unusable. I am unable to log into my account. There is a requirement to open a separate screen to log in that fails to load. There is no way to stay logged in on my device. I have restarted the app and my phone with no improvement.
  8. [R3] Alaska Hawaiian 3/5 · US Better Before: Before the combination with Hawaii, the app used to work better. I continuously get signed out and then the app just freezes. I have to uninstall and reinstall to get it to log back in… I am not sure what the connection is or if it’s just coincidental, but I did not have to do this before.
  9. [R4] Alaska Hawaiian 1/5 · US Fix the sign in: Signing in is impossible
  10. [R7] Alaska Hawaiian 1/5 · US Unable to Log in: Unable to log in and even use the app. A blank screen shows after signing in.
  11. [R50] Alaska Hawaiian 5/5 · US Free WiFi: Nice to be able to use your device with free WiFi! Thank you Starlink, T-Mobile and Alaska airlines
  12. [R70] Fly Delta 1/5 · US We’re sorry - please try again later: Been trying to book a return flight for about a month. App never allows me past “Find Flights” button. I have other airlines to check as well as the delta website but the app has been useless.
  13. [R75] Fly Delta 3/5 · US I’m trying to give you money: Just bugs everywhere trying to add seats. You have one flow that lets you upgrade, but the wording on the other flows make it seem like you can upgrade. Then you go add credit card and years cap out at 23….you hate money.
  14. [R5] Alaska Hawaiian 5/5 · US Customer service: Customer service helped us a ton when we had some health issues, walked us through how to cancel, use the wallet, and rebook. Very grateful and thankful.
  15. [R35] Alaska Hawaiian 5/5 · US Excellent service: So far my experience with Alaska Airlines has been excellent. Anytime I need a question answered all I had to do with text them and it was answer in minutes.
  16. [R46] Alaska Hawaiian 5/5 · US Fantastic service!: Jennalynn from customer service thru the phone is a very kind, patient and helpful agent! I love Alaska Hawaiian Airlines! Will always be a loyal customer!
  17. [R48] Alaska Hawaiian 5/5 · US Love Alaska: Always taken care of. Love the text option
  18. [R10] Alaska Hawaiian 1/5 · US Can’t login: App keeps locking up on the login screen. I e tried deleting and reinstalling but still doesn’t work. Pretty useless if I cant login.
  19. [R19] Alaska Hawaiian 2/5 · US Fine at best: This app is fine when it works. As I write this their authentication is broken again. I want to book flights, get boarding passes, and check my miles. Please stop trying to make it more complicated than that. Auth0 shouldn’t be timing out ON A TICKETING APP for extended periods of time. Honestly very concerning. And I did check, this isn’t their problem it’s yours.
  20. [R27] Alaska Hawaiian 3/5 · US Info updated infrequently: Hard to track status info
  21. [R62] Fly Delta 5/5 · US Fantastic app. Get it: Do not screw this app up! Great communication from delta to your phone. I’m sure if they could carry you to the terminal the app would. Fast comms when you need to see your gate. Love this app!!!!
  22. [R68] Fly Delta 5/5 · US Such a wonderful user experience: This is simply a wonderful app. I recently experienced 3 flight delays due to thunderstorms across the east coast. The Delta app immediately sends me a gate change update via the mobile app and text message. It has the most accurate flight information, so I don’t have to read the possibly outdated flight boards at the airport. I love how easy it is to access board

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store