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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Groupon vs Slickdeals

Groupon 4.8★ · Free to download 55
Winner Slickdeals
Slickdeals 4.8★ · Free to download 65

Slickdeals is the better choice for users primarily interested in finding product deals from various retailers, while Groupon is better suited for those seeking discounts on local services and experiences, despite its significant customer service and refund issues.

Full reviews: Groupon · Slickdeals

Groupon offers a wide array of local deals and experiences but is plagued by customer service issues, hidden terms, and difficulties with refunds. Slickdeals excels at aggregating product deals from numerous retailers, though it struggles with app performance, a buggy UI, and intrusive ads.

Head to head

Features & Deal Variety tieR5R11R13R17
Groupon Groupon users appreciate the wide variety of deals available for local services like nails, hair, and oil changes, as well as experiences and travel R5R11R13R17. Many find it a great way to discover new businesses and save money on activities and gifts R11.
Slickdeals Slickdeals users praise the app for finding excellent deals on products from various retailers, especially Amazon, and for saving hundreds of dollars . However, some note a disproportionate number of Amazon deals and a lack of variety from other stores .
Ease of Use & App Performance tieR1R6R13R26
Groupon Groupon's app is described as simple to use by some R13, but many users report significant glitches, slow loading times, and issues with vouchers not loading or being difficult to redeem R1R6R26. The search engine is also criticized for being inaccurate .
Slickdeals Slickdeals users frequently complain about the app's performance, citing issues like freezing, crashing, slow loading, and a buggy UI R61. Recent updates have been criticized for making the app worse, with problems like large fonts, difficult navigation, and removal of quick access to categories R61.
Reliability & Trustworthiness edge: SlickdealsR7R12R16R18
Groupon Many Groupon users report issues with merchants not honoring vouchers, trying to upsell, or adding extra fees R7R12R16R18. There are also complaints about hidden requirements and fine print making deals unusable R16. Some users feel scammed by businesses listed on the platform .
Slickdeals Slickdeals users occasionally report that promo codes do not work or that deals are expired or incorrect . Some deals, particularly clearance items from certain retailers, are described as questionable . There are also concerns about the app's privacy practices and data collection .
Customer Support & Refunds edge: SlickdealsR4R8R10R12
Groupon Groupon receives widespread criticism for its customer service, with users reporting a lack of live agents, reliance on AI bots, and difficulty getting refunds R4R8R10R14. Many users state that instead of cash refunds, they are often given 'Groupon Bucks' or credits, even when a service was not rendered or honored R12R14R22. In contrast, a few users mention positive experiences with refunds or credits R21.
Slickdeals Slickdeals reviews do not frequently mention direct customer support experiences, as the app primarily functions as a deal aggregator. The issues raised are more about app functionality and deal accuracy rather than needing direct support for purchases made through the app.
Ads & User Experience edge: GrouponR3R4R34R61
Groupon Groupon users complain about excessive spam emails R3. Some also report payment issues, specifically with credit cards being declined and only debit cards or specific digital payment methods being accepted R4R34.
Slickdeals Slickdeals users are highly frustrated with intrusive ads that auto-open when scrolling, even without being touched R61R78R94R98. This significantly detracts from the user experience. The app's new UI is also criticized for being difficult to navigate and less user-friendly .
Pick Groupon if

You are looking for discounts on local services, experiences, or activities and are willing to navigate potential customer service issues or hidden terms for significant savings R5R11.

Pick Slickdeals if

You primarily want to find product deals from various online retailers, especially Amazon, and are comfortable with an app that has some UI and ad-related frustrations .

Evidence note: Groupon's recent reviews show a strong negative skew regarding customer service, refunds, and merchant issues, despite its high lifetime rating. Slickdeals' negative reviews are heavily focused on app performance and intrusive ads.

Frequently asked

Does Groupon offer refunds for unused deals?
Groupon users frequently report difficulty getting cash refunds, often receiving 'Groupon Bucks' or credits instead, even when services are not rendered or merchants don't honor the deal R12R14R22. Some users have had positive experiences with refunds or credits, but these appear to be less common in recent reviews R21.
Are there issues with ads on Slickdeals?
Yes, many Slickdeals users are highly frustrated with intrusive ads that automatically open when scrolling, even without being touched, significantly detracting from the user experience R61R78R94R98.
Does Groupon have good customer support?
No, Groupon receives widespread criticism for its customer service, with users reporting a lack of live agents, reliance on AI bots, and significant difficulty getting issues resolved or obtaining refunds R4R8R10R14.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Groupon 5/5 · US Awesome Deals!🩷: I found what I was looking, for better price and I save more than I could think possible!!!
  2. [R11] Groupon 5/5 · US So many amazing deals. I love Groupon for gift giving too!: I love Groupon such a money saver
  3. [R13] Groupon 5/5 · US Love Savings!: I have used Groupon for years snd love all the money I have saved and how easy it is to redeem coupons!
  4. [R17] Groupon 4/5 · US Great options: Always great options for booking experiences in South Australia
  5. [R1] Groupon 1/5 · US Not like before: It’s been years since I used Groupon. If I can get what I paid for today within the next 24 hours, I might stick around. After you pay, you’re told it will be hours (in my case 3-4 or 24) before you get the key. Had I known that, I would have purchased direct. All this hassle to save $7. And then there are other glitches… SMH
  6. [R6] Groupon 3/5 · US Best app ever if you don't do beta: Love this app, but beta message it all up. Just remove and reset!
  7. [R26] Groupon 1/5 · US Very glitchy: Used to be a great app. Purchased a few items on there in the past with fair to great results, but now it just shows the items available and won’t even load it into your cart. It used to do that occasionally in the past, but the last “update” in early June 2026 seems to have broken the app completely. Very sad.
  8. [R7] Groupon 1/5 · US Sea world: Did not honor at Sea World San Diego
  9. [R12] Groupon 1/5 · US Bad Experience: i bought coupon from Groupon and didn't use it as service was more expensive than without coupon.. they are not refunding or adding Groupon money.. let me to deal with vendor
  10. [R16] Groupon 1/5 · US Too many hidden requirements: Too many hidden requirements, too much small, fine print. Many coupons are not available to use during certain times and certain dates. They do not make it obvious at all. These fine prints are hidden in some corner. After I purchased it, they will refuse to refund it. Then you realize the dates you were planning to go are part of the not available dates under the fin
  11. [R18] Groupon 1/5 · US Bad service: I got a group and was unable to use it at the vendor and Groupon did not refund me
  12. [R4] Groupon 1/5 · US Don’t bother no support no purchases for CC only debit cards.: All AI bots, no support if there’s an issue. Decline credit cards then requests you use Apple or google pay bit if you use a credit attached to Apple Pay it’s declined only accepts debit cards or Apple or google pay that has de it card attached. You can find reals deals elsewhere online
  13. [R8] Groupon 5/5 · US BEWARE: My review is only a 1 they won’t post a review under 5 We purchased our tickets to Comic Con. We then did everything it said to activate our tickets 3 days before the show. Only for the morning of it said that the tickets had expired. I had messaged Groupon was told that we would get a refund and it would take 24-48 hours to get our money back. They then told us we had to purchase tickets
  14. [R10] Groupon 1/5 · US This app Trassshhhhh!!!!!: If you ever get scammed out your money, just call your bank and cancel it! Because this app has no real live agent to assist!!! Full of AI’s that’ll act like a live agent, and will have you keep repeating the same process every day until you can’t get your refund back.
  15. [R3] Groupon 3/5 · US SPAM EMAILS: They emailed me once an hour for the past 11 hours saying that my voucher is ready to use. I GOT IT THE FIRST TIME, THANKS! Pretty good deals though.
  16. [R34] Groupon 1/5 · US No visa!??: Hours to make a purchase
  17. [R61] Slickdeals 1/5 · US Incompetent developers: Font is too big now and ads still open when you scroll on them. Also says “an error occurred” like all the time now. Good news is the app is almost at a CS senior design project level now. Also has extremely choppy scrolling App is now having an issue where nothing loads. Textbook Slickdeals quality That time of the year. Ads auto open to generate extra revenue. Devs said
  18. [R14] Groupon 1/5 · US This app is a scam: Tried to get a refund on zoo passes that weren’t used. And instead of giving me a refund to my card they automatically refunded me “Groupon bucks” then refused to give me my cash back. Lost a customer. Watch out for the BS on this app. 0 stars if I could
  19. [R21] Groupon 5/5 · US Joe: I really enjoy shopping with Groupon. I get things that really great prices and I’m always happy with the what I buy also if something does happen and I’m not pleased they’re quick to give me a credit towards something else that I wouldn’t be interested I really like Groupon and I would suggest that anybody to use it.
  20. [R22] Groupon 1/5 · US Don’t recommend: Groupon is terrible. Anything you buy on there, the merchants don’t want to honor it. They will say they’re all booked up if you mention you’re using a Groupon, or will try to upsell you, or add additional fees. And then Groupon will not give you a refund. They will only give you “Groupon Bucks.”
  21. [R78] Slickdeals 3/5 · US Ads Auto Opening: You scroll through and touch an ad, it automatically opens. Obviously it’s generating more income because it shows that people are clicking on ads when they’re technically not. Happens so often. Additionally, it freezes up when scrolling vertically through the home pages and I have to close the app and reopen it. I’ve tried to delete the app and re-download it but it seems like
  22. [R94] Slickdeals 1/5 · US Ads pop up automatically: ads are forced open while scrolling even if you do not touch it. very annoying.
  23. [R98] Slickdeals 2/5 · US Auto opens ads in Safari: The app will auto open ads in Safari when you simply scroll vertically in a results page if your finger happens to scroll over the ad. This is extremely poor and unexpected user interaction. This issue hasn’t been fixed for years.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store