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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Groupon vs Target

Groupon 4.8★ · Free to download 55
Winner Target
Target 4.9★ · Free to download 75

Target is the better choice for everyday shopping convenience and reliable service, while Groupon is suitable for finding discounted experiences and services despite its significant customer service and refund issues.

Full reviews: Groupon · Target

Target offers a highly convenient shopping experience with features like drive-up and easy online ordering, though users sometimes report app glitches and inventory issues. Groupon provides access to great deals and savings on various services and activities, but is plagued by severe customer service problems, refund difficulties, and issues with merchants honoring vouchers.

Head to head

Features & Deals tieR5R11R13R19
Groupon Groupon is praised for offering awesome deals and significant savings on a wide range of services, activities, and products, making expensive experiences more affordable R5R11R13R19. Users appreciate finding new businesses and gift options through the app R11. However, some users find the search engine ineffective, showing irrelevant results .
Target Target offers convenient features like online ordering, free pick-up, and drive-up service, which users highly value for ease and speed R62R65. The app also helps users find items in-store, although some find changing store locations difficult . Users note that Target generally has good prices and a wide selection of items, including collectibles .
Ease of Use & Reliability edge: TargetR1R6R13R26
Groupon Groupon is often described as easy to use for finding and redeeming coupons R13. However, many users report significant glitches, such as items not loading into carts, vouchers not working, and the app being completely broken after updates R1R6R26. Some also find the system confusing .
Target Target's app is generally considered user-friendly and easy to navigate R65. However, a significant number of users complain about the app being buggy, slow, laggy, and freezing frequently R69R70. Some find the UI terrible or navigation exhausting, especially when trying to manage lists or change stores .
Customer Service & Support edge: TargetR4R10R12R14
Groupon Groupon receives overwhelmingly negative feedback for its customer service. Users report no real live agents, only AI bots that are unhelpful R4R10. Many complain about being unable to get refunds, instead receiving 'Groupon bucks' or being told to deal with the vendor directly R12R14R18R22. There are also reports of double charging and slow email responses .
Target Target generally receives positive comments about its customer service, both in-store and online . However, some users have negative experiences with delivery issues and customer care not fully resolving problems or ending chats prematurely . Account creation can also be problematic, with users unable to receive verification codes or change emails .
Merchant & Voucher Issues edge: TargetR7R8R16R20
Groupon A major pain point for Groupon users is that merchants often do not honor vouchers, claim to be fully booked, try to upsell, or add extra fees R7R8R16R20. Users frequently encounter hidden requirements, fine print, and unavailable dates after purchase, making refunds difficult R16. There are also concerns about Groupon selling coupons for scam businesses R20.
Target Target users occasionally report issues with inventory accuracy, where the app shows items as available but they are out of stock in-store or for delivery . Delivery times can be pushed back, and orders are sometimes split into multiple delivery dates . Some users also note that prices shown when scanning barcodes might be online prices, not in-store prices .
Price & Value edge: GrouponR1R5R11R13
Groupon Groupon is highly valued for its ability to provide great prices and significant savings, making activities and services more affordable R5R11R13R19. However, some users feel the hassle of dealing with the app and its issues outweighs the savings R1, and occasionally find prices not good .
Target Target is generally seen as having good prices and value, with users appreciating the quality of items . However, some users find Target to be expensive and express dissatisfaction with the Target Circle loyalty program, citing a lack of good freebies and misleading free shipping promises . Delivery fees can also make items unaffordable for some .
Pick Groupon if

You are primarily looking for discounted experiences, services, or gifts and are willing to navigate potential customer service and merchant issues for significant savings R5R11R13.

Pick Target if

You prioritize a convenient, reliable, and generally smooth shopping experience for everyday items, especially with options like drive-up and easy online ordering, and value good customer service R62R65.

Evidence note: Groupon's reviews show a strong dichotomy: many users love the deals, but a significant portion express severe frustration with customer service, refund policies, and merchant issues. Target's reviews are more consistently positive regarding convenience and service, with common complaints focusing on app performance and inventory accuracy.

Frequently asked

Does Groupon offer refunds for unused vouchers?
Groupon users frequently report difficulty getting cash refunds, with many stating that the company often provides 'Groupon bucks' or credits instead of money back to their original payment method, even when services are not rendered or vouchers are not honored by merchants R12R14R18R22.
Is the Target app reliable for in-store shopping and pickup?
The Target app is highly praised for its convenience in facilitating online orders, free pickup, and drive-up services, which many users find fast and easy R62R65. However, some users experience frequent app glitches, slowness, and freezing, which can hinder the shopping experience R69R70.
Are there issues with merchants honoring Groupon vouchers?
Yes, many Groupon users report significant issues with merchants not honoring vouchers, claiming to be fully booked, attempting to upsell, or adding additional fees when a Groupon is mentioned R7R8R16R20. Hidden requirements and fine print are also common problems that lead to vouchers being unusable R16.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Groupon 5/5 · US Awesome Deals!🩷: I found what I was looking, for better price and I save more than I could think possible!!!
  2. [R11] Groupon 5/5 · US So many amazing deals. I love Groupon for gift giving too!: I love Groupon such a money saver
  3. [R13] Groupon 5/5 · US Love Savings!: I have used Groupon for years snd love all the money I have saved and how easy it is to redeem coupons!
  4. [R19] Groupon 5/5 · US Love the Savings: Always love finding deals so my family and I can enjoy more activities together.
  5. [R1] Groupon 1/5 · US Not like before: It’s been years since I used Groupon. If I can get what I paid for today within the next 24 hours, I might stick around. After you pay, you’re told it will be hours (in my case 3-4 or 24) before you get the key. Had I known that, I would have purchased direct. All this hassle to save $7. And then there are other glitches… SMH
  6. [R6] Groupon 3/5 · US Best app ever if you don't do beta: Love this app, but beta message it all up. Just remove and reset!
  7. [R26] Groupon 1/5 · US Very glitchy: Used to be a great app. Purchased a few items on there in the past with fair to great results, but now it just shows the items available and won’t even load it into your cart. It used to do that occasionally in the past, but the last “update” in early June 2026 seems to have broken the app completely. Very sad.
  8. [R4] Groupon 1/5 · US Don’t bother no support no purchases for CC only debit cards.: All AI bots, no support if there’s an issue. Decline credit cards then requests you use Apple or google pay bit if you use a credit attached to Apple Pay it’s declined only accepts debit cards or Apple or google pay that has de it card attached. You can find reals deals elsewhere online
  9. [R10] Groupon 1/5 · US This app Trassshhhhh!!!!!: If you ever get scammed out your money, just call your bank and cancel it! Because this app has no real live agent to assist!!! Full of AI’s that’ll act like a live agent, and will have you keep repeating the same process every day until you can’t get your refund back.
  10. [R12] Groupon 1/5 · US Bad Experience: i bought coupon from Groupon and didn't use it as service was more expensive than without coupon.. they are not refunding or adding Groupon money.. let me to deal with vendor
  11. [R14] Groupon 1/5 · US This app is a scam: Tried to get a refund on zoo passes that weren’t used. And instead of giving me a refund to my card they automatically refunded me “Groupon bucks” then refused to give me my cash back. Lost a customer. Watch out for the BS on this app. 0 stars if I could
  12. [R7] Groupon 1/5 · US Sea world: Did not honor at Sea World San Diego
  13. [R8] Groupon 5/5 · US BEWARE: My review is only a 1 they won’t post a review under 5 We purchased our tickets to Comic Con. We then did everything it said to activate our tickets 3 days before the show. Only for the morning of it said that the tickets had expired. I had messaged Groupon was told that we would get a refund and it would take 24-48 hours to get our money back. They then told us we had to purchase tickets
  14. [R16] Groupon 1/5 · US Too many hidden requirements: Too many hidden requirements, too much small, fine print. Many coupons are not available to use during certain times and certain dates. They do not make it obvious at all. These fine prints are hidden in some corner. After I purchased it, they will refuse to refund it. Then you realize the dates you were planning to go are part of the not available dates under the fin
  15. [R20] Groupon 1/5 · US Stop selling coupons for scam businesses: 0 stars actually! For selling coupons for Modrn Sanctuari massage- They literally scam you on websites like Groupon, charge you extra for rescheduling and don’t even refund for not providing the service! Posted wrong phone numbers on google and groupon! I genuinely like the service when I first had it but my experience without them is horrible…. Scammers
  16. [R18] Groupon 1/5 · US Bad service: I got a group and was unable to use it at the vendor and Groupon did not refund me
  17. [R22] Groupon 1/5 · US Don’t recommend: Groupon is terrible. Anything you buy on there, the merchants don’t want to honor it. They will say they’re all booked up if you mention you’re using a Groupon, or will try to upsell you, or add additional fees. And then Groupon will not give you a refund. They will only give you “Groupon Bucks.”
  18. [R62] Target 5/5 · US Amazing: Love the free pick up
  19. [R65] Target 5/5 · US Love Target: I’ve been a loyal Target customer for over 15 years, and my family and I truly love Target. I love the Target brand, the clean and organized stores, and the convenient app that makes shopping so easy. Target has always provided a great shopping experience, and it continues to be one of our favorite places to shop.
  20. [R69] Target 3/5 · US App freezes and glitches a lot: Usage is not always smooth
  21. [R70] Target 1/5 · US Buggy and slow: I can hardly even use it anymore as Target has added so many features and overloaded the basic functionality of the app. Truly terrible UI and so slow even after update

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store