Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Groupon vs Clipp

Groupon 4.8★ · Free to download 70
Winner Groupon
Clipp 4.6★ · Free to download 45

Groupon offers a wider variety of deals and generally better customer service for refunds, while Clipp struggles with app functionality and merchant acceptance.

Full reviews: Groupon · Clipp

Groupon provides a broad range of discounted services and experiences, though users sometimes face issues with voucher redemption and customer support. Clipp focuses on local deals, but its app often malfunctions, and merchants frequently refuse to honor its coupons, leading to refund difficulties.

Head to head

Deal Variety & Value edge: GrouponR5R11R13R23
Groupon Groupon users consistently praise the app for its awesome deals and significant savings on a wide range of services, activities, and products, including oil changes, beauty services, and even vacations R5R11R13R23.
Clipp Clipp users appreciate finding good deals on local restaurants and other establishments, often saving money and discovering new places . However, some note a lack of new deals in their area over time .
Ease of Use & App Functionality edge: GrouponR1R6R13R26
Groupon Groupon's app is generally easy to use for finding and redeeming deals R13. However, some users report glitches, slow voucher delivery, issues loading items into carts, and a confusing system for certain purchases R1R6R26. The search engine can also be inaccurate .
Clipp Clipp suffers from significant app functionality issues, with users reporting it freezes, doesn't load, or basic functions like account creation and clipping coupons don't work . Some also find the redemption process confusing, especially with expired certificates .
Merchant Acceptance & Redemption tieR7R16R22R38
Groupon Many Groupon users experience issues with merchants not honoring vouchers, claiming to be fully booked, trying to upsell, or adding extra fees R7R22R38. Some deals have hidden requirements or fine print that make them difficult to use R16.
Clipp Clipp users frequently encounter problems with merchants not accepting coupons, stating they no longer work with Clipp, or even that the establishment is closed R66R70R74R78. This leads to embarrassment and wasted money.
Customer Service & Refunds edge: GrouponR4R8R10R12
Groupon Groupon's customer service is a major pain point, with many users reporting difficulty reaching live agents, dealing with AI bots, and being denied cash refunds in favor of 'Groupon Bucks' R4R8R10R12. However, some users report positive experiences with refunds or credits .
Clipp Clipp's customer service is widely criticized as non-existent or unresponsive, especially for refunds when merchants don't honor deals or are closed R78. Users report being ignored and having difficulty recovering funds or accessing old certificates R78.
Reliability & Trustworthiness tieR14R16R20R36
Groupon Groupon faces accusations of being a scam due to issues like double charging, selling coupons for scam businesses, and refusing cash refunds R14R20R36. Users also report vouchers expiring quickly or being unavailable after purchase R16.
Clipp Clipp is also called a scam, with users reporting that the company sells deals to closed establishments and removes paid-for coupons from accounts without notification, hoping users forget them R74. The transition from LocalFlavor to Clipp also caused users to lose access to purchased certificates .
Pick Groupon if

you want access to a wider range of deals, including services, activities, and products, and are willing to navigate potential customer service hurdles for refunds R5R11.

Pick Clipp if

you are primarily interested in finding local dining and entertainment deals and are comfortable with the risk of app glitches and potential merchant refusal .

Evidence note: Both apps have a significant number of negative reviews regarding merchant acceptance and customer service. Groupon's negative reviews are more recent, despite its higher lifetime rating, indicating a decline in user experience. Clipp's reviews, while fewer, show consistent issues with app functionality and refund processes.

Frequently asked

Does Groupon offer refunds for unused vouchers?
Groupon often offers refunds in the form of 'Groupon Bucks' rather than cash back to the original payment method, which frustrates many users R14R32R36. Some users report successful cash refunds, but it's not consistent R8.
Are there issues with merchants honoring coupons from Clipp?
Yes, many Clipp users report that merchants frequently refuse to honor coupons, stating they no longer accept them or that the establishment is closed, leading to wasted money and embarrassing situations R66R70R74R78.
Is the customer service for Groupon helpful?
Customer service for Groupon is a common complaint, with many users reporting difficulty reaching live agents, dealing with unhelpful AI bots, and slow response times for resolving issues R4R10R24R32.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Groupon 5/5 · US Awesome Deals!🩷: I found what I was looking, for better price and I save more than I could think possible!!!
  2. [R11] Groupon 5/5 · US So many amazing deals. I love Groupon for gift giving too!: I love Groupon such a money saver
  3. [R13] Groupon 5/5 · US Love Savings!: I have used Groupon for years snd love all the money I have saved and how easy it is to redeem coupons!
  4. [R23] Groupon 5/5 · US Saved My 🫏: I saved alot on my full synthetic oil change. With savings like this I know Groupon was Heaven sent. Thank You
  5. [R1] Groupon 1/5 · US Not like before: It’s been years since I used Groupon. If I can get what I paid for today within the next 24 hours, I might stick around. After you pay, you’re told it will be hours (in my case 3-4 or 24) before you get the key. Had I known that, I would have purchased direct. All this hassle to save $7. And then there are other glitches… SMH
  6. [R6] Groupon 3/5 · US Best app ever if you don't do beta: Love this app, but beta message it all up. Just remove and reset!
  7. [R26] Groupon 1/5 · US Very glitchy: Used to be a great app. Purchased a few items on there in the past with fair to great results, but now it just shows the items available and won’t even load it into your cart. It used to do that occasionally in the past, but the last “update” in early June 2026 seems to have broken the app completely. Very sad.
  8. [R7] Groupon 1/5 · US Sea world: Did not honor at Sea World San Diego
  9. [R16] Groupon 1/5 · US Too many hidden requirements: Too many hidden requirements, too much small, fine print. Many coupons are not available to use during certain times and certain dates. They do not make it obvious at all. These fine prints are hidden in some corner. After I purchased it, they will refuse to refund it. Then you realize the dates you were planning to go are part of the not available dates under the fin
  10. [R22] Groupon 1/5 · US Don’t recommend: Groupon is terrible. Anything you buy on there, the merchants don’t want to honor it. They will say they’re all booked up if you mention you’re using a Groupon, or will try to upsell you, or add additional fees. And then Groupon will not give you a refund. They will only give you “Groupon Bucks.”
  11. [R38] Groupon 1/5 · US Very bad: 90% of merchants when you purchased from Groupon, they treat you very badly I don’t think in a good idea to buy from Groupon when I called for an appointment, they told me you can cancel with Groupon and pay to us directly
  12. [R4] Groupon 1/5 · US Don’t bother no support no purchases for CC only debit cards.: All AI bots, no support if there’s an issue. Decline credit cards then requests you use Apple or google pay bit if you use a credit attached to Apple Pay it’s declined only accepts debit cards or Apple or google pay that has de it card attached. You can find reals deals elsewhere online
  13. [R8] Groupon 5/5 · US BEWARE: My review is only a 1 they won’t post a review under 5 We purchased our tickets to Comic Con. We then did everything it said to activate our tickets 3 days before the show. Only for the morning of it said that the tickets had expired. I had messaged Groupon was told that we would get a refund and it would take 24-48 hours to get our money back. They then told us we had to purchase tickets
  14. [R10] Groupon 1/5 · US This app Trassshhhhh!!!!!: If you ever get scammed out your money, just call your bank and cancel it! Because this app has no real live agent to assist!!! Full of AI’s that’ll act like a live agent, and will have you keep repeating the same process every day until you can’t get your refund back.
  15. [R12] Groupon 1/5 · US Bad Experience: i bought coupon from Groupon and didn't use it as service was more expensive than without coupon.. they are not refunding or adding Groupon money.. let me to deal with vendor
  16. [R14] Groupon 1/5 · US This app is a scam: Tried to get a refund on zoo passes that weren’t used. And instead of giving me a refund to my card they automatically refunded me “Groupon bucks” then refused to give me my cash back. Lost a customer. Watch out for the BS on this app. 0 stars if I could
  17. [R20] Groupon 1/5 · US Stop selling coupons for scam businesses: 0 stars actually! For selling coupons for Modrn Sanctuari massage- They literally scam you on websites like Groupon, charge you extra for rescheduling and don’t even refund for not providing the service! Posted wrong phone numbers on google and groupon! I genuinely like the service when I first had it but my experience without them is horrible…. Scammers
  18. [R36] Groupon 1/5 · US Rip off: Groupon charged me twice for one coupon and then refused to refund the price back to my bank account. They only offer more Groupon credits. Please be careful that they don’t double charge you because you cannot get your money back.
  19. [R32] Groupon 1/5 · US Don’t use this app!!: I purchased a Groupon to a merchant who required an appointment for their service. I made the appointment. I received an email telling me that they cancelled the appointment. Fine no problem. I requested a refund from Groupon. They refuse to refund my money back onto my debit card! I spoke with customer service who assured me a resolution would be reached within 48h. 7days la
  20. [R66] Clipp 3/5 · US Good app 80% of the time: One deal I purchased ended up being a closed establishment. Another deal I purchased would no longer accept Clips. My money was refunded. Another time I lost money as the establishment stated my Clip was already used and Clips would not refund me even though I had never used the coupon. However, when it works the deals can be really great.
  21. [R70] Clipp 1/5 · US Coupon not always good: Bought the app coupon price I go to use it and the restaurant says we don’t accept those anymore. We told that Company to stop and they keep giving out our coupons. And vouchers. Not sure whose fault it is, but I know I’m never gonna go to that restaurant again. It was just downright embarrassing.
  22. [R74] Clipp 1/5 · US Scam of an app: Bought a few certificates but when I went to redeem it the restaurant didn’t accept it, saying the don’t take them anymore. Waste of money and time. Never buying coupons from them again. Scam.
  23. [R78] Clipp 2/5 · US Ignores refunds!: I’m a loyal longtime user. I have 3 deals where the vendor is CLOSED or REFUSED to honor the certificates. I used the CHAT ON THE Clipp app and LITERALLY AM IGNORED! IT IS SO INSULTING!! PLEASE RESPOND TO ME AND GIVE MY WELL-DESERVED REFUND( or per your policy!!!!!!)!!!!
  24. [R24] Groupon 2/5 · US Groupon sucks: You can’t ever just get something. It’s always extra fees. You can’t get a refund . You can’t talk to anyone . It is so much trouble to save a few bucks . I’d rather pay full price than deal with this bull. Just beware it is a major headache .

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store