Fidelity Investments vs Acorns

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] Fidelity Investments 5/5 · US Best experience ever: I love fidelity app, easy to manage, have a lot of options, you can create your watching list easy . I love it
2. [R8] Fidelity Investments 5/5 · US Amazing: Great platform, excellent products, great app, excellent people too
3. [R20] Fidelity Investments 5/5 · US Great tool for info: Great tool for research and ease of buying and selling.
4. [R74] Acorns 5/5 · US Great Investing App: Great investing app for beginners. Acorns makes saving and investing simple with automatic deposits and round-ups. The interface is easy to use, and it helps build good financial habits over time. A great choice for anyone starting their investment journey.
5. [R40] Fidelity Investments 1/5 · US Mobile App is awful and getting worse: I really like Fidelity, I made the switch from Robinhood to Fidelity because of the shady stuff Robinhood was doing and figured I could trust Fidelity more. But I cannot fathom how an app like Robinhood is so much better. Fidelity’s is so convoluted and you have to go down a rabbit hole to see what you want, it honestly makes me want to switch back to Robinho
6. [R43] Fidelity Investments 2/5 · US Account access: Fidelity has the most cumbersome access to your account that I have encountered in any brokerage makes you multiple verification request. Continue to make you renew Face ID multiple times I spend more time trying to get into my account and I do managing it some days.
7. [R55] Fidelity Investments 1/5 · US Login SUCKS: Logging in has turned into a TRIPLE nightmare!!!!!!! I want to VIEW MY INVESTMENTS ON MY COMPUTER. TODAY
8. [R63] Acorns 3/5 · US Password never remembered: Having to reset my password and pin EVERY SINGLE TIME I attempt to log in is exactly why i’m done with this app. It helped with saving but I got so tired of having to reset my password over and over. Fix it.
9. [R4] Fidelity Investments 2/5 · US Keeps getting stuck!! Can’t sign in: The app keeps sending me a code to sign in but the app won’t move on to the page to put in the code. It just stays there on the send code page. Also before this it would not let me submit option orders. Also stays stuck on the order and never submits it
10. [R22] Fidelity Investments 2/5 · US Good but huge flaws: Fidelity is good (all things considered) but one of the major flaws is that the app always has bugs, like constantly. As of now I can’t see any of my holdings, the page is just a blank screen. What’s the point of using a company that can’t Telly oh where your money is?! And you can’t see your portfolio performance. It’s stuck on some arbitrary ROI percentage that is incorrect.
11. [R31] Fidelity Investments 1/5 · US Unbelievable: By far this app continues to be the most dysfunctional finance and trading app I have used in the last decade. I can’t even begin, they fix one bug and introduce another with every update. I just need to move away from this company it’s such a hassle even just checking my accounts sometimes.
12. [R77] Acorns 1/5 · US Closed long time checking and savings no reason: My checking and savings were suddenly placed under review leaving me unable to access my money I was told to review could take one to three business days, but no one could explain why my accounts were restricted or provide me any meaningful detail details. I uploaded the request requested identity documents immediately and contacted Support multiple
13. [R119] Acorns 1/5 · US Takes $12 Monthly for the Investment Plan: This app doesn’t care if you save, because its model is to take your savings. It takes forever to gather a solid amount of $, and when you do the app’s investment plan takes $12 every month from the investments you “saved” (which turns into $144 every year for the company). Even if your balance is just $50, it will take $12 every month from your “saved”
14. [R23] Fidelity Investments 5/5 · US Service: I can’t say enough great things about the service I get every time I’ve called Fidelity. Their representatives are not only personable and extremely knowledgeable, but they also go above and beyond my expectations every single time!! They help me understand my investments, make recommendations and give me options for whatever situation I need!! It’s so hard to find good customer service t
15. [R46] Fidelity Investments 5/5 · US 24/7 professionals: I’ve had portfolios with Schwab and JPM as well as Fidelity for a number of years. They’ve always answered my questions and consistently perform as needed. They were the first to trade in dollars as well as shares. I know they have a lot of additional services to offer, but never push for more business. My wife has been pushing me to transfer what I have at the other broker
16. [R101] Acorns 1/5 · US Worst Experience Ever: Lack of customer service. Customer service cannot answer basic questions nor provide assistance when requested. It’s always someone will email you back with 24 hours and then no one ever does. Huge disappointment and inconvenience.
17. [R93] Acorns 1/5 · US Don’t trust these people with your money.: This app is one I’ve been investing into for over a year, as a minimum wage worker I really have sometimes put myself in a tough spot so I can grow financially with my savings. I felt it was worth it. The app has locked me out and customer service has been severely disappointing and unhelpful. They keep asking me to upload documents on the website you onc