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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MyFitnessPal vs Noom Weight Loss

MyFitnessPal 4.7★ · Free + IAP 75
Winner MyFitnessPal
Noom Weight Loss 4.7★ · Free to download 50

MyFitnessPal is the better choice for calorie and macro tracking due to its superior food database and long-term reliability, despite recent frustrating UI updates, while Noom struggles with app performance and customer service issues.

Full reviews: MyFitnessPal · Noom Weight Loss

MyFitnessPal offers a robust food database and is favored for long-term calorie and macro tracking, though recent updates have caused user frustration. Noom focuses on psychological coaching but is plagued by app performance issues, buggy food logging, and significant customer service complaints.

Head to head

Food Database & Tracking edge: MyFitnessPalR5R8R10R12
MyFitnessPal MyFitnessPal is consistently praised for its extensive and accurate food database, making calorie and nutrition tracking easier for many users, some of whom have used it for over a decade R5R8. However, recent updates have made food logging less intuitive, with issues like difficulty seeing daily overviews, removed copy/paste features, and constant pop-ups R10R12. Some users also lament the barcode scanner moving behind a paywall R7.
Noom Weight Loss Noom's food logging is frequently criticized for being clunky, slow, and requiring too many steps R76. Users report an inconsistent and often outdated food database, with many items needing manual entry and incorrect calorie counts . The barcode scanner is sometimes praised as easy but also noted for being attached to incorrect items . Crucially, Noom lacks fiber tracking, which is a significant drawback for many users .
Ease of Use & UI edge: MyFitnessPalR4R5R7R8
MyFitnessPal MyFitnessPal has historically been easy to use R8, with many users appreciating its long-term functionality R5. However, recent updates have severely impacted the user experience, making the app harder to navigate, slower, and less intuitive R7R10R12. Specific complaints include obnoxious load times R4, difficulty customizing nutrient displays R23, and removed features like copying individual food items or entire days .
Noom Weight Loss Noom's app is widely criticized for being slow to load and navigate, with users reporting minutes of waiting for it to open R66R76R92. Recent updates have introduced excessive gamification, animations, and pop-ups that users find annoying, time-consuming, and disruptive to the logging process R76. The interface is described as cluttered and not user-friendly .
Reliability & Bugs edge: MyFitnessPalR9R18R22R37
MyFitnessPal MyFitnessPal users report various bugs and reliability issues, especially after recent updates. These include the app becoming buggy and preventing logins R9, logged food items not being retained R22, login issues and being kicked back to the login screen R18, and custom goals not saving R37. Some users also experience data being cleared randomly .
Noom Weight Loss Noom is frequently described as buggy and unreliable. Users report the app erasing recorded data (water, steps) every evening R63, the health tab not connecting R63, and the app not loading or spinning for minutes R66R92. The food search function is also reported as broken, displaying irrelevant or duplicate items .
Price & Value edge: MyFitnessPalR2R7R8R10
MyFitnessPal MyFitnessPal offers a free tier with in-app purchases, which many users appreciate R8. However, several features, like the barcode scanner and net carb tracking, have moved behind a paywall, leading to frustration and claims that the subscription is overpriced R2R7R28. Some premium users also feel the app's recent changes make it less valuable R10R37.
Noom Weight Loss Noom is a paid service, and users frequently complain about deceptive cancellation practices, being charged after canceling trials, and automatic renewals R61R64R79. The subscription cost is perceived as high, especially given the app's performance issues and lack of features like fiber tracking . Some users feel the value is diminished by the bloatware and excessive gamification .
Support & Coaching tieR52R61R64R74
MyFitnessPal MyFitnessPal receives criticism for its support, with one user reporting horrible support and difficulty logging in for weeks despite an annual subscription R52.
Noom Weight Loss Noom's customer service is a major point of contention. Users report being unable to cancel subscriptions, unresponsiveness from support R61R64R79, and long delays in addressing serious issues, especially concerning medication R88. Support staff are also described as uninformed about app features . However, some users praise the support from coaches and doctors within the Noom Meds program R74R92.
Pick MyFitnessPal if

You prioritize a large, accurate food database for calorie and macro tracking, and are willing to tolerate recent UI changes or pay for premium features like barcode scanning R5R8. You are looking for a long-term tracking solution and are less interested in guided coaching R5R8.

Pick Noom Weight Loss if

You are interested in a program that incorporates psychological principles for weight loss and offers coaching or GLP-1 medication support, provided you can overlook significant app performance issues and potential customer service challenges .

Evidence note: MyFitnessPal's recent negative reviews heavily focus on UI changes and feature paywalling, while Noom's negative reviews are dominated by app performance, buggy logging, and customer service issues, particularly around billing and medication. The free-vs-paid asymmetry is relevant for MyFitnessPal, where some negativity stems from free-tier limitations R2. Noom, being primarily a paid service, has complaints from paying users about core functionality and support.

Frequently asked

What are the main complaints about MyFitnessPal's recent updates?
Recent MyFitnessPal updates have led to complaints about a less intuitive layout, difficulty seeing daily food overviews, removed copy/paste features for food items, and the barcode scanner moving behind a paywall R7R10R12R19.
Does Noom have issues with app performance?
Yes, Noom users frequently report that the app is extremely slow to load, often taking minutes, and is plagued by bugs such as erased data and a broken food search function R63R66R76R92.
Are there concerns about Noom's customer service and billing?
Yes, many Noom users report significant issues with customer service, including difficulty canceling subscriptions, being charged after canceling trials, and unresponsiveness to inquiries, especially regarding medication issues R61R64R79R88.
Can I track net carbs or specific macros for free with MyFitnessPal?
MyFitnessPal requires a premium subscription to display net carbs and to customize the display of tracked nutrients like fiber R23R28.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] MyFitnessPal 5/5 · US Long term use: I’ve been using this app for almost 14 years, it is still has the best, most accurate nutrition data base. I like having my historic tracking data for reference.
  2. [R8] MyFitnessPal 5/5 · US One of the best: This is one of the best calorie tracking apps I’ve used so far. I’ve never been a fan of tracking calories because it always seemed like such a burden; down to every single bite of food. Even at one point I terribly miscalculated my calories and had no energy, and no menstrual cycle. But this was really easy to use and it was free with very minimal in app pay options. Which was gr
  3. [R10] MyFitnessPal 1/5 · US This new update is the WORST: I don’t know who signed off on this update??? It actually makes the whole app unusable. It doesn’t let you edit your preferences and focuses on displaying things that no one that tracks their food cares about. Genuinely every single change with the update makes every part of tracking food take longer and make data less visible. I pay for the premium version and want a
  4. [R12] MyFitnessPal 3/5 · US Bad update - early June: I’ve been using MyFitnessPal for about two years, but the recent layout changes have made the app difficult to use. The interface is no longer intuitive, and I find myself spending extra time just trying to log my meals, when I’m already unmotivated to log my calories. Because of this, I would no longer recommend the app to others. One major issue is how meals are display
  5. [R4] MyFitnessPal 1/5 · US Obnoxious Load Times: Consistently takes 55-65 seconds to open (loading screen).
  6. [R7] MyFitnessPal 1/5 · US New update: The layout is absolutely trash. You should fire whoever came up with this idea. I could tolerate losing the barcode scan on the free portion but holy moly this is a major step backwards. Go back or make it way better Update: ITS GOTTEN EVEN WORSE, oh my god how do you guys change how we manage how many calories and macros we want, just put the whole app behind a paywall at this point.
  7. [R9] MyFitnessPal 3/5 · US Buggy: This app used to be amazing and still should be. Unfortunately, it’s become quite buggy lately and it has prevented me from logging on several occasions.
  8. [R18] MyFitnessPal 3/5 · US Login Issues: The app is overall great. However, I was logged out of MFP and whenever I log back in, it kicks me back to the log in screen.
  9. [R22] MyFitnessPal 2/5 · US Logged food and meal items aren’t retained: I will change my rating if this gets fixed. When I log food items, the app only appears to remember some of the items. If I go back to add in a missing food item, it still doesn’t remain logged. I can’t effectively track my meals if this doesn’t work. I have months worth of inaccurate data because of this. Please fix this bug. It sounds like this has bee
  10. [R37] MyFitnessPal 1/5 · US This App Used to Be Good: I was a loyal user of MFP for years. Ever since the barcode scanner stopped being free, the app went downhill. I just renewed premium for $79.99 on 7/4/2026 and the custom calorie and macro goals I have input now multiple times in the app and on the website will not save. Conveniently, the tech support part of the website thinks my username and password are wrong when I j
  11. [R2] MyFitnessPal 4/5 · US I like it: Except I wish u didn’t have to pay to he the perks
  12. [R52] MyFitnessPal 1/5 · US Horrible support: I have an annual subscription. During the update, the app signed me out and I can’t log in for almost 2 weeks now. The support responds only every 3-4 days and when they do, they can’t find my account despite of screenshots of my subscription shared, my log in info etc.
  13. [R61] Noom Weight Loss 1/5 · US Scam!!!: This is a scam! I cannot possibly believe that the positive reviews here are real! They will not allow you to cancel. They will continue to charge you. The user support function does not work. They will not respond to my correspondence through any other means. I may have to take legal action
  14. [R64] Noom Weight Loss 1/5 · US Deceptive when trying to cancel: Got an email after they automatically renewed my subscription basically saying if I cancelled the day before I got the email I wouldn’t have to pay the following year’s subscription, that’s a scummy business practice. I tried to cancel prior but it was saying my password was invalid and I never got a link to reset the password when requested, almost like they were
  15. [R74] Noom Weight Loss 5/5 · US Support: Best support since the WW days, sitting in a church hall with neighbors about recipe substitutions and plateau busting.
  16. [R19] MyFitnessPal 2/5 · US Was Better Before Update: I have used this app for years. It was much better prior to the recent update. The “home screen” used to give charts with your macros and calories, but that’s no longer the case. It also used to show all of your foods that had been logged for the day, also no longer the case. It is much less intuitive now.
  17. [R63] Noom Weight Loss 3/5 · US Latest update buggy,: erases recorded data every evening, water that had been manually recorded and steps, both day’s auto goal and steps completed uploaded from Fitbit. health tab will no longer connect even after multiple reboots.
  18. [R66] Noom Weight Loss 3/5 · US Program great - app awful: The program and mindset is fantastic but the app is terrible. It takes forever for it to actually load. You have to sit there and watch a box spin aground for minutes on end. I’m currently going on 11 minutes waiting for it to load.
  19. [R76] Noom Weight Loss 1/5 · US Terrible design, annoying daily usage: Out of all the apps on my phone this is the one I hate using the most. It is slow to load, there is no customization of the order of the dashboard screen. It is tediously slow to log a meal. There is no shortcut from the desktop to log a meal. They have tried to gamify it and have you submit seeds at night, which is totally pointless and requires unnecessary
  20. [R92] Noom Weight Loss 4/5 · US Usually great: The app is usually wonderful, dr and guide-person are super supportive, meds work great. Only problem I tend to have is that the app like, doesn’t want to load right from time to time. It gets very annoying when I’m trying to get ready for bed and the app won’t load right 3, 4, 5 times in a row. Seriously though, it’s inexpensive compared to other companies, the semaglutide is real
  21. [R79] Noom Weight Loss 1/5 · US Charges for cancelled subscription: I cancelled my trial subscription within the allotted time and was still charged over $100. Stay away from this company!
  22. [R88] Noom Weight Loss 1/5 · US Awful customer service: Given that this medication is so powerful, it is their responsibility to have even basic customer service to support clients. They do not. Prepare for your account to get mishandled over and over again. Loved the app, their call center and long delays in response to serious issues is horrific.
  23. [R23] MyFitnessPal 4/5 · US Overall great app: Mostly easy to use. I wish there was a way to customize the display of tracked nutrients, regardless of macro vs micro. For example, I don’t care about my fat intake since it’s already very low I. My diet, but I do care about fiber. I have to toggle 3-4 presses of buttons just to see fiber, carbs, protein. Another relatively recent annoyance is the constant “I’m committed” pop
  24. [R28] MyFitnessPal 1/5 · US Requires money to show net carbs: Including dietary fiber in total carbs is misleading. The carb total shown is useless if it is not net carbs, for those who care about carbs.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store