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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Walgreens vs Target

Walgreens 4.8★ · Free to download 55
Winner Target
Target 4.9★ · Free to download 70

Target is the better option for general retail shopping due to its more reliable app performance and better in-store pickup experience, while Walgreens struggles with consistent pharmacy service and app functionality.

Full reviews: Walgreens · Target

Target's app generally provides a smoother shopping experience with convenient drive-up and pickup options, despite some reports of lag and inventory issues. Walgreens, while praised for its pharmacy staff, faces significant criticism for its app's instability, prescription management problems, and slow service.

Head to head

App Performance & Ease of Use edge: TargetR3R4R9R13
Walgreens Walgreens users frequently report the app is difficult to maneuver, crashes often, is jumpy and unstable, and doesn't save information, leading to frustration R3R4R9R13. Some find it non-functional at times, with buttons doing nothing or leading to blank screens R24.
Target Target's app is generally considered easy to use and navigate by many . However, a significant number of users complain about the app being slow, laggy, buggy, freezing, and difficult to navigate, especially when changing stores or finding items .
Pharmacy Services (Walgreens only) edge: WalgreensR2R5R38R50
Walgreens Walgreens users frequently praise the politeness and helpfulness of pharmacy staff R2R5R38R50. However, there are widespread complaints about slow prescription filling, long wait times, and medications being out of stock or unavailable for weeks . Issues also include the app only ordering one prescription out of multiple R1, incorrect refill information R18, difficulty changing expiring refills R12, and the inability to upload insurance cards .
Target Target does not offer pharmacy services, so there are no comparable reviews.
Order Pickup & Delivery edge: TargetR8R53R42R27
Walgreens Walgreens offers online ordering for pickup and delivery, with some users finding it easy R8R53. However, there are issues with combining pickup and shipping for the same item R42 and inconsistent store-level execution for pickup orders R27. Some users report that online prices don't match in-store prices for pickup .
Target Target excels in convenient drive-up and pickup services, with many users loving the ease of shopping online and picking up quickly R68R71R118. Delivery services, however, receive mixed reviews, with complaints about delayed orders, split deliveries, and incorrect deliveries . There's also frustration with the app defaulting to drive-up for all pickup orders .
Shopping Experience & Inventory edge: TargetR33R23R29R32
Walgreens Walgreens users appreciate the convenience of ordering online R33 and the photo lab services R23R29. However, some report issues with items being out of stock R32 and limited sugar-free options . There are also complaints about hidden coupons after app updates .
Target Target is praised for its clean, organized stores, good prices, and wide selection of modern items . Users appreciate finding discounts and perks on the app . However, a common complaint is inaccurate online inventory, with items showing as available online but being out of stock in-store . Some also find Target to be expensive .
Customer Service & Account Management edge: TargetR26R35R50R15
Walgreens Walgreens receives praise for excellent customer service from in-store staff R26R35R50. However, the app itself is criticized for requiring frequent logins R15, not saving information R3R9, and issues with account creation or verification . There are also complaints about the app turning on auto-refill against user preference .
Target Target's in-store and pickup customer service is often described as phenomenal and helpful R68. However, users report significant difficulty creating accounts due to verification code issues and problems changing email addresses without access to old emails . Some delivery customer care experiences are negative, with unhelpful responses and partial refunds .
Pick Walgreens if

You primarily need pharmacy services and value friendly, helpful in-person pharmacy staff, and are willing to tolerate a frequently buggy app and potential delays in prescription fulfillment R5R38R50.

Pick Target if

You are looking for a generally convenient retail shopping experience with reliable drive-up and in-store pickup options, and appreciate a wide selection of items and good in-store customer service R68.

Evidence note: Walgreens reviews are heavily skewed towards pharmacy experiences, which Target does not offer, making a direct feature comparison challenging in that area. Both apps are free, so free-tier friction is not a differentiating factor.

Frequently asked

Which app is better for managing prescriptions?
Walgreens is the only app of the two that offers prescription management, but users report frequent issues with its functionality, including problems with ordering multiple prescriptions, inaccurate refill information, and difficulties with insurance updates R1R12R18R55.
Do these apps offer in-store pickup or delivery?
Both Walgreens and Target offer in-store pickup and delivery services. Target's drive-up and pickup are highly praised for convenience R68R71R118, while Walgreens users report mixed experiences with pickup and delivery, sometimes encountering issues with combining order types or inconsistent store execution R27R42.
Are there issues with app performance for either Walgreens or Target?
Yes, both apps have performance issues, but Walgreens users report more severe and frequent problems like constant crashing, instability, and non-functional buttons R4R13R24R31. Target's app is also criticized for being slow, laggy, and glitchy, but generally remains usable .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Walgreens 3/5 · US Behind the times: I am so disappointed with the Walgreens App. It is hard to maneuver and every time I go in it I have to answer the same questions. I have to sign up again like I never did before. I updated my address and I am pretty sure with my next prescription. It will still show my old one. Because of my insurance, I cannot change pharmacies without paying a higher price.
  2. [R4] Walgreens 1/5 · US Awful app: Always having problems with Walgreens app.
  3. [R9] Walgreens 3/5 · US Kept going back & not saving info: Frequent frustration with the app
  4. [R13] Walgreens 1/5 · US App crashes a lot: Very disappointed to be able to refill prescription
  5. [R2] Walgreens 5/5 · US Pharmacy phone: The pharmacy associates are great but trying to get through on the phone is so inconvenient and aggravating.
  6. [R5] Walgreens 5/5 · US Review: My pharmacists and their assistants are always polite and friendly and helpful with my questions and my prescriptions from my doctors their at my location on Nebraska been with them for many many years and gives me updates when I can pick up when scripts are ready
  7. [R38] Walgreens 5/5 · US Great pharmacy: They are so friendly and supportive.
  8. [R50] Walgreens 5/5 · US Service: Susan always goes above and beyond to help me and my husband with getting our prescriptions filled. She’s a needed smile each time we visit the Bremen Walgreens!
  9. [R8] Walgreens 5/5 · US Walgreens order: Thank you Walgreens’s so much. This was one of my easiest orders. I can’t be thankful enough to such a great company.
  10. [R53] Walgreens 5/5 · US Customer: App easy to use and early am delivery if they’ve closed already!
  11. [R42] Walgreens 3/5 · US Annoying: I wanted to buy 4 packs of adult diapers for my mom, 2 to be picked up and 2 to be shipped to her care home, but the app wouldn’t let me combine how the same item was to be received. To get the best promotional prices you have to make bigger purchases, so I had to have all 4 shipped. That’s more expensive for Walgreens than letting me pick 2 of them up, so you’d think they’d fix this iss
  12. [R27] Walgreens 3/5 · US Inconsistent Stores but Good App: The Walgreens App is good. Very helpful. In theory , it can be used to order and pick up meds at other stores when away from home and buy other necessities in the same trip. That’s really nice for people who travel a lot. EXCEPT that the execution at the Store level is so inconsistent and frankly sucks in most places. The pharmacy on 1st Ave & 57th in Manhattan is
  13. [R33] Walgreens 3/5 · US I love Walgreens but only online: Every time I go into any Walgreens no matter the area, the customer service is displeasing. So I go online to make my purchases every time.
  14. [R23] Walgreens 5/5 · US PHOTO LAB: I love Walgreen’s photo lab! With the Walgreen’s app on my phone it is so easy to download photos from my camera roll and run in and get prints the same day at my Walgreens store in town for our church bulletin!
  15. [R29] Walgreens 5/5 · US Thank you!: Theater camp was terrific but to give each child a picture of their experience in the play is super!! Thank you for printing the pictures so quickly!!
  16. [R32] Walgreens 4/5 · US This is great but…: This app is great but you were out of stock on several items needed!
  17. [R26] Walgreens 5/5 · US Incredible customer service: Great customer service, fast, and efficient in love with the drive-through. Thank you guy for making my experience that much better.
  18. [R35] Walgreens 5/5 · US Love Walgreens: I have been going to Walgreen’s for many Years! All the Departments are Wonderful,Very Helpful & Friendly
  19. [R15] Walgreens 3/5 · US Login: I don’t like how I have to log in EVERY time I get into the prescription part of the app.
  20. [R1] Walgreens 2/5 · US Only orders one prescription out of three: I ordered three prescriptions and at checkout it only listed the last one entered
  21. [R12] Walgreens 3/5 · US Not happy: You guys changing the app & if you have multiple refills, it doesn’t let you change it to the one that is EXPIRING SOON!!! SO THEREFORE I LOOSE THEM AND HAVE TO GO GET ANOTHER DAMN REFILL & PAY FOR THE APPOINTMENT… IT NEEDS TO BE FIXED!!! NOT EVERYONE HAS A MILLION DOLLARS LIKE YOUR CEO!!!
  22. [R18] Walgreens 3/5 · US Incorrect information: On way too many occasions I put in an order for a script that showed more refills and was told by the pharmacy there were no more refills left.
  23. [R55] Walgreens 1/5 · US Pure chaos: This is an astoundingly bad app for managing your prescriptions. First, be sure to take screenshots of whatever the app is telling you about a prescription because often when you rely on it, you’ll be told that was wrong. It’s not the pharmacists’ fault. MANY of them have expressed their frustration with it, in part because of the time it wastes for them (and you!) trying to figure
  24. [R68] Target 5/5 · US Love my target: I love shopping in store but love drive up the most. It’s so convenient to shop online and then pick up at my convenience. The people that work there are all so nice!
  25. [R71] Target 5/5 · US Amazing: Love the free pick up
  26. [R118] Target 5/5 · US Drive up service: I love the convenience of drive up service. As a mom needed items on a rush I can place my order n it’s ready the same day.
  27. [R24] Walgreens 3/5 · US Flaky app: Been using Walgreens’ app since they had one. Sometimes it’s great; other times it’s non-functional. Today I encountered buttons that did nothing and others that took me to a blank screen with the circling arrows of doom. Over the years I probably would have saved time if I filled/refilled my prescriptions in person. Today the app only deserves one star, but I gave it three because
  28. [R31] Walgreens 1/5 · US OUCH!: Just downloaded this app and will delete it immediately. App is so jumpy and unstable it is impossible to learn anything! Screen view is in constant motion and user cannot stop or control it. So painful! The eye strain this chaotic app induces is extreme. I searched for one item and my eyes were stinging and tearing before I could find what I was looking for. There is nothing Walgreen

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store