Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Wells Fargo Mobile® vs Amazon Shopping

Wells Fargo Mobile® 4.9★ · Free to download 75
Winner Wells Fargo Mobile®
Amazon Shopping 4.8★ · Free + IAP 65

Wells Fargo Mobile offers better banking features and reliability, while Amazon Shopping excels in product variety and convenience.

Full reviews: Wells Fargo Mobile® · Amazon Shopping

Wells Fargo Mobile has a higher lifetime rating and more positive feedback regarding its banking features, although it faces criticism for fees and customer service issues. Amazon Shopping, while popular for its vast selection, struggles with app performance and customer service complaints, particularly regarding delivery and AI integration.

Head to head

features edge: Wells Fargo Mobile®R52R36R63R79
Wells Fargo Mobile® Wells Fargo Mobile provides essential banking features such as Zelle for easy money transfers and check deposits, which users find very useful R52R36.
Amazon Shopping Amazon Shopping offers a wide variety of products and convenient shopping options, but users have noted issues with the payment system and delivery reliability R63R79.
ease of use tieR3R6R90R113
Wells Fargo Mobile® Some users find Wells Fargo's app complicated and suggest it could be more user-friendly R3R6.
Amazon Shopping Amazon Shopping is easy to navigate for purchasing but has been criticized for frequent crashes and performance issues R90R113.
reliability edge: Wells Fargo Mobile®R41R42R91R113
Wells Fargo Mobile® Despite some technical issues, many users report that Wells Fargo's app generally works well for banking tasks R41R42.
Amazon Shopping Amazon Shopping users frequently mention app crashes and delays in order fulfillment, leading to frustration R91R113.
price/value edge: Amazon ShoppingR1R4R88R91
Wells Fargo Mobile® Wells Fargo has been criticized for its monthly fees R1R4, but users appreciate the banking services provided.
Amazon Shopping Amazon Shopping is free to use, but users express dissatisfaction with rising costs associated with returns and delivery R88R91.
support tieR7R23R85R99
Wells Fargo Mobile® Wells Fargo's customer service receives mixed reviews, with some users reporting poor experiences R7R23.
Amazon Shopping Amazon's customer support is often criticized for being difficult to reach and ineffective R85R99.
Pick Wells Fargo Mobile® if

you need a reliable banking app with essential features and can tolerate some fees.

Pick Amazon Shopping if

you prefer a shopping app with a vast selection and are comfortable navigating potential delivery issues.

Evidence note: Wells Fargo's reviews show a mix of satisfaction and frustration, particularly around fees and customer service, while Amazon's reviews highlight significant issues with app performance and support, especially after recent updates.

Frequently asked

What are the main features of Wells Fargo Mobile?
Wells Fargo Mobile offers features like Zelle for money transfers, check deposits, and account management, which users find beneficial despite some complaints about complexity.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R52] Wells Fargo Mobile® 5/5 · US Mobile Banking: It makes it easier to deposit checks,ZELLE, Sending and receiving money in a more convenient way. I love it.
  2. [R36] Wells Fargo Mobile® 5/5 · US Satisfied: Love the app and the Zelle side of it as well easy transfers to wife and kids without a zillion little fees
  3. [R63] Amazon Shopping 3/5 · US Terrible Payment System: While it offers many options and stores, getting it to process payment is terrible. I have to submit payment several different ways and there is never a notice which delays my orders. Deliver sucks too. Never a one day or fast delivery.
  4. [R79] Amazon Shopping 1/5 · US Purchases not delivered on time: I pay for prime and more than half of my orders are not delivered when it says. Especially next day delivery. Over the last 2 months, barely anything I’ve ordered has been delivered on time.
  5. [R3] Wells Fargo Mobile® 3/5 · US Debit card inaccessible: The app has much information. I suggest simplifying it and adding more options to use the money instead of hold the money. I’ve used Chime the last 8 years and its more user friendly than the Wells Fargo app.
  6. [R6] Wells Fargo Mobile® 3/5 · US No Instant Transfer?: Couldn’t find the usual instant transfer option. Forced me to switch to another device other than mobile. Don’t like the new upgrade.
  7. [R90] Amazon Shopping 3/5 · US Frequent crashes and bugs on otherwise great app.: I love this app, don't get me wrong, it's useful and nice to browse on, but it'll hardly ever let you browse too long without either crashing after slowly watching the screen bug out and disappear, or nothing in your search will let you click any item and you have to shut down the app yourself to fix it. Been like this for a good while and I'm sur
  8. [R113] Amazon Shopping 1/5 · US Constantly Crashing: I don’t know what’s been going on lately, but the app’s been constantly crashing. It’s literally been happening for over a month and I wanted to give it a little bit. Maybe the app just needed an update. But it seems that Amazon is too focused on price gouging to realize how buggy their app has become.
  9. [R41] Wells Fargo Mobile® 5/5 · US Great: Fastest transaction.. east to navigate..
  10. [R42] Wells Fargo Mobile® 5/5 · US Satisfied: I am very satisfied with this mobile app. The app is surf friendly. I never had any problems with it.
  11. [R91] Amazon Shopping 1/5 · US Amazon has gone downhill: Amazon used to be good with shipping and receiving products. Now it seems like every time I order something, it is always delayed or I don’t seem to ever get my package. Not to mention I have Amazon prime so I am paying extra for “faster” deliveries.
  12. [R1] Wells Fargo Mobile® 1/5 · US Mala: Me cobran 15 dólares por mes en Wells Fargo y ya pregunté en otros bancos y no me cobran nada
  13. [R4] Wells Fargo Mobile® 1/5 · US Terrible experience: I won’t be using this account again. The banker never informed me about the account maintenance fee when I close the account at the branch. If I had known about the fee, I would have made a different decision.
  14. [R88] Amazon Shopping 2/5 · US Returns not free: You advertise free refunds and replacements but returns are not longer free, I must either drive over 30 miles out of my way to a Staples in another city or pay to return items now. When there is a UPS drop and FedEx drop right here. You want to charge me 6.99 even when I print and attach label and package for shipping myself.
  15. [R7] Wells Fargo Mobile® 1/5 · US Fraud: Lots of fraud with this bank and calling the fraud department was 0 help.
  16. [R23] Wells Fargo Mobile® 1/5 · US Claim department: No matter how much proved you have this bank will not do any claims literally with the same claim I had to call merchant and they refunded my money but if I leave up to this bank everything is denied smh thinking of switching banks now after so many years haven’t been a good experience with this bank
  17. [R85] Amazon Shopping 1/5 · US Awful company: Any company purposeFully withholding their customer support number is a wretched company. Horrible business practices. If I ask your stupid AI what your customer support numbers is, it should just tell me. Not hide it on purpose.
  18. [R99] Amazon Shopping 1/5 · US Customer Service is Trash: Package was tampered with and put into another amazon box when delivered. Someone is amazon robbed the product from the package and left the bag. I called customer service…Clowns. They were not able to order another one for me, or apply free expedited shipping from the first crime. I asked to escalate with a ticket. They would not give me any information regarding the

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store