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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Documents (Office Docs) vs WPS Office-AI Doc

Documents (Office Docs) 4.5★ · Free + IAP · ⚠ stale 40
Winner WPS Office-AI Doc
WPS Office-AI Doc 4.8★ · Free + IAP 65

WPS Office-AI Doc is generally a more feature-rich and reliable office suite, despite recent issues with its AI integration and cloud service changes, while Documents (Office Docs) is plagued by intrusive ads that often render it unusable.

Full reviews: Documents (Office Docs) · WPS Office-AI Doc

Documents (Office Docs) is a basic, free document editor that has become almost unusable due to an overwhelming number of intrusive ads. WPS Office-AI Doc offers a more comprehensive office suite, but recent updates have introduced issues with AI integration, cloud sync, and subscription management.

Head to head

Features edge: WPS Office-AI DocR2R5R8R24
Documents (Office Docs) Documents (Office Docs) is described as simple and straightforward for basic tasks like creating short notes and simple documents, with users appreciating its ease of use for copying and pasting and print-friendliness R2R5. However, it lacks advanced features like an undo button or a word search bar R5. Some users find it useful for storing downloads and having documents available across devices R8R24.
WPS Office-AI Doc WPS Office-AI Doc is praised for offering a wide range of functionalities for spreadsheets, documents, and presentations, comparable to Microsoft Office . Users appreciate its templates and ability to manage most office documents on mobile . However, recent updates have introduced an 'invasive AI overhaul' that makes editing cumbersome and clumsy for some .
Ease of Use edge: WPS Office-AI DocR1R2R4R10
Documents (Office Docs) Documents (Office Docs) is generally considered easy to use for simple tasks, with a simple design R2. However, some users find it hard to navigate or figure out how to open local files R10. The overwhelming ads also significantly hinder usability, making it difficult to access documents or even navigate the app R1R4R13.
WPS Office-AI Doc WPS Office-AI Doc has historically been easy to learn and use, with straightforward instructions . Many users find it convenient and effective for mobile use . However, recent updates have made the mobile version difficult to navigate and editing cumbersome . Printing choices, once easy, are now complicated .
Reliability tieR5R6R13R16
Documents (Office Docs) Documents (Office Docs) is described as a 'great reliable app' by some users for saving documents R5. However, many recent reviews report significant reliability issues, including documents being overridden by ads, files disappearing, inability to open saved documents, formatting changes after saving, and the app crashing R6R13R16.
WPS Office-AI Doc WPS Office-AI Doc has been reliable for many users over the years . However, recent updates have introduced significant reliability problems, including lost data, documents not saving last pages in PDFs, glitches where the cursor is misaligned, and documents closing unexpectedly R72. Some users also report issues with subscriptions not being recognized, leading to loss of Pro functionality R70R78R120.
Price/Value tieR1R3R4R5
Documents (Office Docs) Documents (Office Docs) is a free app with in-app purchases (IAP). Many users appreciate it as a free alternative R5. However, the value is severely diminished by an overwhelming number of intrusive ads, including full-screen, unclosable, and sound ads, which often make the app unusable R1R3R4R6. Some users express willingness to pay for an ad-free version . One user found it 'too expensive' , possibly referring to an IAP.
WPS Office-AI Doc WPS Office-AI Doc is also a free app with IAP, offering a 'Pro' version R70R78. Users appreciate its free functionality . However, many recent reviews complain about features being locked behind a paywall, such as saving documents, converting to PDF, or accessing templates R64R100R104R106. There are also reports of users paying for Pro but not receiving the functionality, or being charged multiple times R70R78R88R120. The removal of Dropbox/OneDrive sync is seen as a move to force users to pay for WPS cloud R74R82.
Support tieR72R78
Documents (Office Docs) There are no direct mentions of customer support for Documents (Office Docs) in the provided reviews. Users primarily express frustration with the app's functionality and ads, with no indication of seeking or receiving developer support.
WPS Office-AI Doc WPS Office-AI Doc users report a lack of support, especially regarding subscription issues and lost data. One user tried to get help for weeks after losing years of work, but support stopped responding R72. Others mention writing to help for subscription problems and receiving no response, calling it a 'waste of money and fraudulent' R78.
Pick Documents (Office Docs) if

You need a very basic, no-frills document viewer/editor for simple text notes and are willing to tolerate extremely frequent and intrusive ads, or if you primarily use an iPhone and find its interface particularly suitable R2R5.

Pick WPS Office-AI Doc if

You need a more comprehensive office suite with features for spreadsheets, presentations, and documents, and are comfortable navigating a potentially complex mobile interface . You might also pick it if you are willing to pay for a subscription to avoid limitations, but be aware of reported issues with subscription recognition R70R78.

Evidence note: The evidence for Documents (Office Docs) is heavily skewed towards recent negative experiences with ads, which significantly impacts its perceived value despite a higher lifetime rating. For WPS Office-AI Doc, recent negative reviews highlight issues with AI integration, cloud sync, and subscription management, contrasting with older positive feedback.

Frequently asked

Are there many ads in Documents (Office Docs)?
Yes, Documents (Office Docs) is heavily criticized for an overwhelming number of intrusive ads, including full-screen, unclosable, and sound ads that often render the app unusable and prevent access to documents R1R3R4R6.
Does WPS Office-AI Doc have a free version?
WPS Office-AI Doc is offered as a free app with in-app purchases for a 'Pro' version, but many users report that essential features like saving documents, converting to PDF, or using certain templates are locked behind a paywall R64R100R104R106.
Can I sync documents with cloud services in WPS Office-AI Doc?
Recent updates to WPS Office-AI Doc have reportedly removed or made it impossible to sync or connect to third-party cloud services like Dropbox and OneDrive, with users suggesting this is an attempt to force them onto WPS's own cloud service R66R74R82.
Are there issues with subscriptions in WPS Office-AI Doc?
Yes, several users report significant issues with WPS Office-AI Doc subscriptions, including paying for a Pro version but only having standard functionality, the app repeatedly asking for subscription payment despite an active subscription, and being charged multiple times without resolution or support R70R78R88R120.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Documents (Office Docs) 5/5 · US Simple design: Easy to use, easy to copy and paste. Not very many options but print friendly and straight to the point comes in handy when you have to make a simple document. No problems yet.
  2. [R5] Documents (Office Docs) 5/5 · US Good app: Great reliable app, despite some very few ads. My only issues with this app is that their is no Undo button, and no word search bar. Still a great free alternative tho. I’ve never had any issues saving my documents or really with any of the features in this app.
  3. [R8] Documents (Office Docs) 5/5 · US Convenient: Very convenient to have all my documents available on laptop, iPad, and android.
  4. [R24] Documents (Office Docs) 3/5 · GB Useful place to catch up on your stuff: Works wel to store your downloads!
  5. [R1] Documents (Office Docs) 1/5 · US documents: Sucks pretty bad today. Won’t let me open my documents unless I click on ads. I have things to do. Stop interrupting my day.
  6. [R4] Documents (Office Docs) 2/5 · US Stuck on ad: The app seems to be stuck on the ad page and now I can’t get to my documents!
  7. [R10] Documents (Office Docs) 1/5 · US Doesn’t allow to open local files: I was not able to figure out how to open a file from Downloads folder. Browse menu loaded some adult dating site.
  8. [R6] Documents (Office Docs) 3/5 · US Does Not Work 9-30-25: ZERO Stars! This app Does Not Work or function properly. Documents are overridden with marketing advertisements. Too glitchy don’t waste your time. Find a Word document app that works if I could rate a ZERO star I would but it will not post it publicly. 9-30-25
  9. [R13] Documents (Office Docs) 2/5 · US DON’T DOWNLOAD IT… ADS COVER THE START PAGE!!!! I’m having to figure how to get rid of it!!!!!!: Please update this app. I have so many documents in it, but it will not open most of them when saved….. Wha up wid dat?
  10. [R16] Documents (Office Docs) 2/5 · US Where the heck did THAT file go?: Sometimes a file is there & other times it’s gone. I’m tired of losing stuff. I have several photos in Documents. I can open one but once it’s open I can’t get to the next photo. It seems the App writers felt I’d never want to see any other., And I understand that free Apps will have ads, but I get pop ups that I can’t Exit from. The only option is to “get“ it. A
  11. [R3] Documents (Office Docs) 3/5 · US Decent but too many ads.: Way back when I first started using this, it was great for what I needed to do with it. Also the ads were not as bad. But now it is just constant ads that pop up. Load the app = ad. Get a notification from another app that you have to respond to = ad. Exit a document = ad. Just ads on ads for almost every interaction and I suspect it will only get worse as time goes on.
  12. [R72] WPS Office-AI Doc 1/5 · US Lost years of data, no help, no support.: I was using this app to write my daily service reports. Basically all the job site info was in these reports. Then one day years of my work was just gone. For weeks I tried to get them back. I called and emailed the App technical support team. They made a very brief try to help. But when the instructions they gave didn’t work they just stopped responding.
  13. [R78] WPS Office-AI Doc 1/5 · US No support: I’ve subscribed annually renewal for WPS pro but everytime I try to do something with the app it wants me to subscribe. When I close window and try again. Same thing happens. I’ve written to help and don’t receive any response. No support. It’s a waste of money and fraudulent since I’m paying a subscription and don’t have pro access
  14. [R64] WPS Office-AI Doc 1/5 · US .: There is a charge for saving documents. Wps office is completely a software that is not allowed to be used without membership.
  15. [R100] WPS Office-AI Doc 1/5 · US Trash: Converting a file to PDF requires purchasing the pro version. These Apple apps are getting greedy. They all have some 'pro' or 'premium' feature to do anything. · translated
  16. [R104] WPS Office-AI Doc 1/5 · GB They’ve trapped me into paying: I’ve used this for years. Came back onto it today to find out all my old docs can’t be saved anymore and they are trying to make me pay for pro plus, just to save my work or I lose my documents from years of book writing
  17. [R106] WPS Office-AI Doc 1/5 · GB Not Free: Yet another free download with hidden subscription fees. AVOID IF YOU CAN.
  18. [R66] WPS Office-AI Doc 3/5 · US Can't work with MS OneDrive: I like a lot about it, I can't get it to save to or open a document from a OneDrive.
  19. [R74] WPS Office-AI Doc 1/5 · US Ruined a great app!!: WPS has made the use of Dropbox documents and also Apple Files documents impossible in a blatant effort to force users onto their WPS cloud service. It’s just disgusting. They have no understanding that for some users this greedy move makes the app totally unusable.
  20. [R82] WPS Office-AI Doc 1/5 · US Removed cloud sync: Latest update removes the ability to sync or connect to Dropbox or OneDrive.
  21. [R70] WPS Office-AI Doc 1/5 · US Scam: Paid for 1 year subscription to Pro version, but only have “standard functionality” which is a free version. App wants me to pay again for Pro. My device does show Pro subscription, but no Pro functionality. All they want your money. I want a refund.
  22. [R88] WPS Office-AI Doc 1/5 · US Trash: Me pide y cobra 3 veces al día por un servicio que no solicite, y se me intenta cobrar automáticamente de mi tarjeta, no le he metido dinero a la tarjeta por eso mismo porque se cobra solo el dinero, intento cancelar el pago automático y no me aparece ni en Mis suscripciones de Apple o por el estilo, tampoco me sale en la plataforma oficial de la app WPS y no puedo cancelar eso, un asco de
  23. [R120] WPS Office-AI Doc 1/5 · GB Rubbish: I have been using this app for some time when once again it stopped working and lost my documents, insisting with an unmovable screen that I should re-subscribe even though I have an in date running subscription. So I re-subscribed, guess what? the damned app still wants me to re-subscribe. Another £3.99 wasted . Get it sorted please. This app is too flaky to be on this platform as a sub

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store