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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Map My Run GPS Running Tracker vs Strava

Map My Run GPS Running Tracker 4.8★ · Free + IAP 75
Winner Map My Run GPS Running Tracker
Strava 4.8★ · Free + IAP 60

Map My Run GPS Running Tracker is a more reliable choice for basic run tracking, especially for free users, while Strava offers a more robust social and coaching platform but suffers from significant reliability and customer support issues.

Full reviews: Map My Run GPS Running Tracker · Strava

Map My Run GPS Running Tracker is generally praised for its simplicity, reliability, and free features, making it a solid choice for beginners and those focused on basic tracking. Strava, while offering advanced social and coaching tools, faces widespread criticism for app stability, inaccurate tracking, and poor customer support, particularly for paying subscribers.

Head to head

Features tieR3R5R11R24
Map My Run GPS Running Tracker Map My Run is appreciated for its core tracking of distance, time, location, and progress, with some users noting the benefit of a 15-second timer for starting workouts R5R11. However, users desire features like gear tracking, route creation from start/end points, and more customizable feedback intervals . The app also lacks autocorrect for exercise documentation R3 and some users find it difficult to personalize R24.
Strava Strava offers strong social features like groups, events, and tracking athletes, and is valued for keeping users accountable . Users appreciate tracking shoe mileage and detailed activity analysis . However, there are requests for features like music playlists, 3D buildings, live tracking of friends with real-time stats, and better multi-sport tracking . Some users find the app unintuitive and bloated with marketing and AI .
Ease of Use edge: Map My Run GPS Running TrackerR6R21R26R33
Map My Run GPS Running Tracker Map My Run is described as simple, clean, and smooth, making it easy to use for tracking runs and connecting with friends R26. However, some users find controls counterintuitive, especially the pause button, which is often accidentally pressed R6R21R33. Navigating menus and dealing with ads can also be annoying .
Strava Strava is generally considered easy to use for tracking walks and rides . However, many users find the app unintuitive and frustrating to navigate, requiring extra steps to find basic information . The UI has been criticized for being clunky, pop-up filled, and broken after updates, with issues like white text on white backgrounds . Accidental pausing is also a reported issue .
Reliability edge: Map My Run GPS Running TrackerR1R6R9R10
Map My Run GPS Running Tracker Map My Run is often praised as reliable for tracking R26. However, a significant number of users report issues with inaccurate distance tracking, GPS errors, and miscalculated routes R1R15R21. The app frequently pauses workouts unexpectedly or stops tracking midway, leading to lost data R6R10. Some users also experience freezing R9 or workouts being deleted .
Strava Strava faces severe reliability issues, with many users reporting the app crashing on startup or freezing . It frequently misses the beginning of workouts or stops recording midway . Users also report inaccurate distance and elevation tracking . There are complaints about the app stacking time even when not in use and issues with Apple Watch connectivity and syncing .
Price/Value edge: Map My Run GPS Running TrackerR4R14R25R32
Map My Run GPS Running Tracker Map My Run is highly valued for its free version, which allows users to track runs, routes, times, and progress R14R32R47. Many long-term users appreciate the core functionality without crazy fees . However, the free experience is marred by frequent ads and constant prompts to upgrade to premium R4R25.
Strava Strava offers a free version that helps users track workouts and stay motivated . However, there is significant dissatisfaction with the aggressive upselling and constant subscription prompts, even for basic features R69R78R81R98. Many users find the annual subscription price of $80 outrageous and too expensive . Some feel that features previously included are now paid, leading to a perception of poor value .
Support edge: Map My Run GPS Running TrackerR55R61R67R73
Map My Run GPS Running Tracker Reviews for Map My Run do not extensively mention customer support, indicating it is either not a major issue or not a highlight. One user expressed concern about data policies, suggesting a potential lack of transparency or support in that area R55.
Strava Strava receives widespread and severe criticism for its customer support. Users report an inability to speak to a real person, being stuck with unhelpful chatbots, and receiving no responses to emails or chat inquiries R67R73R79. Issues include problems with canceling subscriptions, being charged incorrectly, and account access problems, with no resolution from support R61R79.
Pick Map My Run GPS Running Tracker if

you are a beginner runner or walker looking for a simple, reliable, and free app to track basic metrics like distance, time, and pace, and don't mind occasional ads R5R14R32.

Pick Strava if

you prioritize social features, community engagement, and detailed activity analysis, and are willing to tolerate significant app bugs, aggressive upsells, and poor customer support .

Evidence note: Strava's recent reviews are heavily skewed negative due to severe app stability and customer support issues, which contrasts with its high lifetime rating. Map My Run also has negative reviews regarding accuracy and pausing, but the volume and severity of critical issues are lower than Strava's.

Frequently asked

Is Map My Run GPS Running Tracker free to use?
Yes, Map My Run GPS Running Tracker offers a free version that allows users to track runs, routes, times, and progress, though it includes ads and prompts for premium upgrades R14R32R47.
How accurate is Map My Run's GPS tracking?
Map My Run's GPS tracking accuracy is inconsistent; some users find it reliable R2, while others report significant inaccuracies, including miscalculated distances, zigzagging routes, and discrepancies compared to other devices R1R15R21.
Does Strava have good customer support?
No, Strava's customer support is widely criticized, with users reporting an inability to reach a real person, unhelpful chatbots, and no responses to emails or chat inquiries, especially for issues like subscription cancellations and billing problems R61R67R73R79.
What are the main complaints about Strava's free version?
The main complaints about Strava's free version are the aggressive upselling, constant subscription prompts, and the restriction of many features, including basic ones like seeing 'best efforts,' behind a paywall R69R78R81R98.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Map My Run GPS Running Tracker 3/5 · US Needs major upgrades: There is no autocorrect in this app! Makes it difficult to document your exercise.
  2. [R5] Map My Run GPS Running Tracker 5/5 · US Tracking progress: This app is great for tracking distance, time, location, and progress. I would tell anyone who is just starting to workout to use this app. It will help keep your focus on the end goal.
  3. [R11] Map My Run GPS Running Tracker 4/5 · US Proposed update: Love this app and I really appreciate the 15 second timer that’s been added! When I walk my dogs, I need a few seconds to get out of the house and my hands are full… A new proposed change is the ability to go backwards and slice off a piece of the walk… sometimes I forget and I jump in the car because I’ve taken them for a walk at a park… I would like the ability to go back and st
  4. [R24] Map My Run GPS Running Tracker 3/5 · GB Changes: I find the App difficult to personalise
  5. [R6] Map My Run GPS Running Tracker 3/5 · US It’s okay: It's okay. It would work better if the creator moved the “pause” button so that, as I’m swiping up, it doesn't inadvertently select pause, and I find out later that the last bit of my workout wasn't recorded.
  6. [R21] Map My Run GPS Running Tracker 3/5 · US Could be better: Counterintuitive controls, inaccurate distance measurement. Meh.
  7. [R26] Map My Run GPS Running Tracker 5/5 · US Thank You MMR: Love this simple, reliable tracker. It’s a great motivator and it is fun to look back over time and see my movement patterns and watch my miles stack up.
  8. [R33] Map My Run GPS Running Tracker 3/5 · GB Nice walk: Spoiled by constant reminders of exercise paused exercise resumed presumably by phone being on a pocket and pocket dialling
  9. [R1] Map My Run GPS Running Tracker 1/5 · US Miscalculated distance: This stupid app showed me zigzagging through a wooded area when I was on the side the whole time. Ended up adding 0.5 miles to my run. Worthless and deleted
  10. [R9] Map My Run GPS Running Tracker 3/5 · US Sometimes freezes and you gotta quit the app: Sometimes you gotta close out and go back in so I wouldn’t be super strict on trying the get an exact time. Give or take 20 seconds
  11. [R10] Map My Run GPS Running Tracker 1/5 · US Stopped working: My app no longer tracks the length of my runs or the pace.
  12. [R4] Map My Run GPS Running Tracker 2/5 · US Must You?: I love Map My Run EXCEPT at the end of a long, timed run, or at the end of a race when right after pause/hold to finish AN AD POPS UP AND BLOCKS MY TIME. Please stop that.
  13. [R14] Map My Run GPS Running Tracker 5/5 · US Perfect FREE running app for beginners: 1st I want to say this app IS free to use, ofc there are memberships and promotions to higher status and upgraded tools.. BUT it does track your runs, routes, times, and progress through out your time using the platform. You do have to exit out of a million ads to use it at first (there’s at most two) but that’s to be expected from a free app! 2.) this app
  14. [R25] Map My Run GPS Running Tracker 1/5 · US Kill ads on the free version: Love your app I’ve been using it for years, but you seriously need to kill the ads and the prompts to upgrade on the free version. Anyone using your free app has already allowed you to track all of their metrication data runs walks speed pace, weather frequency That’s enough stop prompting me to upgrade every time I use the app and ads when I try to start a run
  15. [R32] Map My Run GPS Running Tracker 5/5 · US 😊: Very good you dont have to pay to use it!!
  16. [R55] Map My Run GPS Running Tracker 1/5 · US Very concerned about their data policies - and you should be, too: Mapmyrun appears to have sold out my data. I use a private rely on my email, and the unique email address I used to sign up for this app is now receiving literal bitcoin phishing emails. The only entity who had this email address was Map My Run. Who knows what they’re doing with even more sensitive data about where I go, etc.
  17. [R61] Strava 1/5 · US Good luck canceling: Tried the free trial, wasn’t my thing. Tried to cancel account and had no luck accessing subscriptions. Went to check the status email and it had generated a random email that I don’t have access too. Charged 79.99 and unable to cancel. Transparency with subscriptions is how you build trust with customers. Scammy, wouldn’t recommend to my friends.
  18. [R67] Strava 1/5 · US Used to be good.: Recently this app has gone downhill. You cannot get a real person to speak to if you’re having issues with the app. Recently the app does not load. It is just a black screen and an error message that says please try again. The only way to contact user support is a chat bot that doesn’t understand you and can’t help you and when it realizes there is no answer to give you it gives
  19. [R73] Strava 1/5 · US Atrocious customer support!: Their AI bot “Miles” has no ability to solve anything and closes chats with you. There is no way to talk to customer support. Even when the bot says someone will be in touch you just get an email saying they can’t help you. I am a paying subscriber and you are ducking answering any questions or actually helping me with the fact that you are letting another user in a di
  20. [R47] Map My Run GPS Running Tracker 5/5 · US TRACKING: Love the app! I have the free version and I can still enjoy most of the features!
  21. [R2] Map My Run GPS Running Tracker 5/5 · US walking my beagle: Great app as helping me stay on track
  22. [R15] Map My Run GPS Running Tracker 3/5 · US Distance tracking issue: Does not accurately track distances on an indoor running track.
  23. [R79] Strava 1/5 · US No Support!!: I keep trying to upgrade to an annual subscription, and every time I do (AND PAY THE ANNUAL FEE!!) it tells me I need to upgrade still. I have emailed, chatted with support and still haven’t gotten a human response in 6 days. Please do better.
  24. [R69] Strava 3/5 · US Stop with the subscription requests: Holy moly. The app is good but for heavens sake, every prompt I make pulls up a subscription prompt! I don’t need to subscribe… you’re doing too much.
  25. [R78] Strava 3/5 · US The push for payment is annoying: Every time I load a run, I scroll down and see an ad about the subscription showing a completely made up PR. It’s literally making up data that I’m faster than I actually am in an attempt to get me to sign up for premium. It’s so gross, if you’re going to push your subscription on non subscribers constantly, don’t lie about it too. App works great otherwise and
  26. [R81] Strava 3/5 · US Good app, but too much upselling: I’ve used Strava for years, mainly as a training log, but with a little Social boost of seeing what others are doing, and giving/getting a thumbs up. It games the system a little, slightly helping me get out more. But lately it is constantly trying to upsell me. There are some nice extra features with a paid subscription, but these days it seems like it asks me
  27. [R98] Strava 4/5 · US Great tracking: I enjoy Strava but I’ve also been a member long enough where I’ve lost the ability to do things unless I subscribe and that’s a bummer and way too expensive in my opinion.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store