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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Box vs TeraBox

Box 4.8★ · Free + IAP 75
Winner Box
TeraBox 4.3★ · Free + IAP 40

Box is generally a more reliable and secure option for cloud storage, especially for professional use, while TeraBox offers a massive free storage tier but is plagued by ads and performance issues.

Full reviews: Box · TeraBox

Box, with its higher lifetime rating, is praised for its reliability, security, and integration with professional workflows, despite recent complaints about app performance and UI changes. TeraBox stands out for its generous 1TB free storage, but user experience is severely hampered by excessive ads, slow performance, and concerns about data quality and privacy.

Head to head

Features and Storage edge: TeraBoxR5R17R23R15
Box Box offers 10 GB of free storage and is valued for its ability to share documents in a controlled manner, edit text files, and organize various media like MP3s and PDFs R5R17R23. However, some users desire more sharing and download options and better integration with the Apple ecosystem R15.
TeraBox TeraBox is highly praised for its exceptionally large free storage, often cited as 1TB, which helps users free up phone space R116. It also offers auto-backup for photos R116. However, some users report that the advertised 1TB free storage is misleading, with only 30GB truly free and the rest expiring quickly R89. There are also complaints about low quality downloads for photos and videos, and a lack of 'fit to screen' option for video playback R63.
Ease of Use and User Interface edge: BoxR2R35R56R1
Box Box is generally considered easy to use and effective for storing and retrieving files R2R35R56. However, recent updates have led to significant complaints about a 'New Look' that makes it harder to see full file names, a clunky and disconnected experience, and a user interface redesign that is not user-friendly R1. Some users also report issues with logging out frequently and difficulty with Google authentication R15.
TeraBox TeraBox is described as super easy to use and navigate by some users R116. However, the user experience is severely degraded by an overwhelming number of ads that pop up frequently, making the app frustrating and almost unusable for many R61R70.
Performance and Reliability edge: BoxR11R26R38R50
Box Box is praised for being reliable and secure by many long-term users R11R26R38R50. However, a significant number of recent reviews highlight major performance issues, including the iOS app being ridiculously slow, files and folders loading slowly, frequent crashing, lagging, and difficulty opening files . There are also reports of syncing issues and files not showing up or being difficult to save R21.
TeraBox TeraBox's performance is heavily criticized, with users reporting slow downloads and uploads, videos freezing and lagging, and the app making phones hot after only a minute of use R63. Some users also report that videos won't play at all .
Security and Data Integrity edge: BoxR11R26R50R21
Box Box is consistently lauded for its security and reliability as a data storage platform R11R26R50. However, there are serious concerns from some users about files being erased or not syncing properly, leading to potential data loss R21.
TeraBox TeraBox faces significant criticism regarding data integrity and privacy. Users report that auto-backup can be enabled without consent, leading to original high-quality files being replaced by compressed, blurry versions in the cloud R67. There are also warnings about the app's origins and potential security risks for important documents R76. Some users even report issues with the app deleting files .
Price and Value edge: BoxR23R59R37R77
Box Box offers a free tier with 10 GB of storage R23. Some long-term users received generous lifetime storage R59. However, one long-term user reported a 3x price increase and broken billing R37.
TeraBox TeraBox is promoted for its generous free 1TB storage, which many users find valuable R77R116. However, the free tier is heavily monetized with an excessive number of ads, making it almost unusable R70R93. Upgrading to Premium is suggested to fix performance issues, but some users report that ads persist even with premium, and the subscription cancellation process is deliberately hidden .
Pick Box if

Pick Box if you prioritize security, reliability, and professional-grade file sharing, and are willing to tolerate occasional performance glitches and UI changes R5R11R26. It's also suitable if you need a stable platform for work-related documents and collaborations R17.

Pick TeraBox if

Pick TeraBox if your primary need is a massive amount of free storage (1TB advertised) and you are extremely tolerant of constant, intrusive ads and potential performance and data quality issues R116. It might be an option for casual storage of non-critical files where cost is the absolute main factor.

Evidence note: Box has a much larger volume of reviews and a higher lifetime rating, suggesting a more established and generally trusted service, despite recent negative feedback on app performance. TeraBox's reviews are heavily skewed by complaints about ads and misleading free storage claims, even though it offers a large free tier.

Frequently asked

Does TeraBox really offer 1TB of free storage?
TeraBox advertises 1TB of free storage, and many users praise this feature, but some reviews indicate that only 30GB is truly free, with the remaining 994GB expiring after one month R89R116.
Which app is better for avoiding ads?
Box is significantly better for avoiding ads as it is described as 'ads Free' by users R53. TeraBox is heavily criticized for its excessive and intrusive ads, even for premium users, making the app frustrating and nearly unusable for many R61R70R93.
Are there issues with file quality or privacy in TeraBox?
Yes, TeraBox users report issues with downloaded photos having low quality and original high-quality files being compressed and blurry after auto-backup, which can be enabled without explicit consent R63R67. There are also concerns about the app's origins and potential risks for important documents R76.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Box 5/5 · US Amazing for use with OpenClaw: Great working with openclaw as file system allows you to share documents via openclaw with 3rd parties in controlled manner.
  2. [R17] Box 5/5 · US Great App: Box is the best for storing and retrieving files on the fly ✊🏾😎 I’m a freelance musician… I play in about 12 bands plus I get a lot of referrals… this app keeps me well organized when mp3s and pdfs starts piling up 😅
  3. [R23] Box 5/5 · US Box is the best: Box offers 10 GB of storage plus can edit .txt or code! recommended for developers
  4. [R15] Box 3/5 · US Box Interface: The App has difficulty using the Apple ecosystem! Constantly logs you out without the ability to automatically use your save passwords to log you back in! Been using this app for years and it seems to be specifically the app and not the desktop interface. Each time I open the app from my phone, it asks to login again and refuses to use the password link already saved on my phone. N
  5. [R2] Box 5/5 · US Great: Great easy to use.
  6. [R35] Box 5/5 · US Real Estate For the Real World: Two thumps up, easy and effective
  7. [R56] Box 5/5 · US Best ever!: Tried all the rest and this one is by far the best app to keep your stuff saved. Simple yet very effective!
  8. [R1] Box 1/5 · US Very clunky and disconnected from the rest of the org sharing and retrieving: Efficiency impediment
  9. [R11] Box 5/5 · US Box is the best: La aplicación es una de las más seguras y que ha estado ya por muchos años. Eso la hace confiable. 100 % recomendada
  10. [R26] Box 5/5 · US Reliable: The most reliable and safe form of data storage
  11. [R38] Box 5/5 · US I love Box: I have been using Box since 2008 until now. Box is excellent!
  12. [R50] Box 5/5 · US Box box and box: Best cloud storage system and more. Keep up the good work.
  13. [R21] Box 3/5 · US Not syncing !: I almost lost my years videos because application is not syncing! It just give errors for offline videos It seems like no one is fixing the issue
  14. [R59] Box 5/5 · US I would like to express my gratitude 😊: I was fortunate to discover this platform before mobile apps existed, back when it was simply Box.net. I emailed the team with a question, and toward the end of our conversation, they mentioned that they had just launched the site. As a token of appreciation for being one of their first users, they granted me 50 gigabytes per month of lifetime storage. Nine
  15. [R37] Box 1/5 · US Stagnant functionality and broken billing: I have been a customer for 10+ years, and it is clearly time to move on. If you are looking to host family digital assets, this app has stopped in its development for you years ago. The photo sync is borderline broken. Pretty much useless if you have a lot of photos. They have clearly abandoned the consumer market. Their billing system is broken too. T
  16. [R77] TeraBox 4/5 · US Great app, only two feedbacks: This app is great! I haven’t had any problems and it makes it so much easier on me having 1tb of storage. And if I want more storage it’s really affordable for me unlike other storage apps. My only feedback i just my preference: 1. File Sorting (Name/Alphabetical Order) When sorting files by name, lets say the files are starting with the numbers 1, 12 appear in the
  17. [R89] TeraBox 1/5 · US Lies about storage space until after you make an account: The app says you get 1TB of data for free until after you make an account and only after you start the backup and look into it more does it say it’s actually only 30GB and the remaining 994GB expires in one month False advertising and useless!
  18. [R116] TeraBox 5/5 · US Best cloud storage for free users: I am so impressed with the 1TB of storage provided for free. The app is easy to navigate, and the auto-backup for my photos has saved me so much space on my phone. Definitely the best value out there for anyone needing reliable cloud space.
  19. [R53] Box 5/5 · US 💕: Best Ever Cloud Storage App ❤️ The Best Part is “its ads Free” 🥰🙌🏻
  20. [R61] TeraBox 1/5 · US C app: C C doesn't log out and is full of ads. · translated
  21. [R70] TeraBox 1/5 · US Ad-venture time: This app is a shell of its former self. A plethora of ads bombard you from consuming any video you try to watch. Uninstalled immediately.
  22. [R93] TeraBox 1/5 · US too many ads: has ads every where you click. even when you enter the app. don’t want premium? great, you can watch minute long unskippable ads
  23. [R63] TeraBox 3/5 · US 2 issues in terabox.: This app is so good to use but two things. i don’t like one is when download photos from terabox the quality looks potato, low quality despite having a good quality photos and other one is optimization issues, phone get hot after using only 1 minutes. Hope you guys fixed it.
  24. [R67] TeraBox 1/5 · US Terrible app: Right after I upgraded to Premium, the app automatically enabled the Auto Backup feature without my explicit consent. This is a severe violation of user privacy and a breach of data control. To make matters worse, the original high-quality files on my device storage disappeared, while the versions backed up in your cloud turned out to be compressed and blurry. Real premium apps like
  25. [R76] TeraBox 1/5 · US You’re all fools.: All you dummies and dinguses giving 5 stars…saying things like, “it’s great for important documents”…is it? what kind of documents? are you keeping your bank info in there? maybe social security deets? why would you keep important documents in a “free” storage platform that you clearly haven’t researched? terabox (formerly “dubox”) was originally owned by baidu (a chinese giant

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store