Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Keeper Password Manager vs Bitwarden Password Manager

Keeper Password Manager 4.9★ · Free to download 75
Winner Keeper Password Manager
Bitwarden Password Manager 4.7★ · Free to download 68

Keeper Password Manager is generally more reliable and offers better customer support, but Bitwarden Password Manager provides a more generous free tier and is praised for its open-source nature.

Full reviews: Keeper Password Manager · Bitwarden Password Manager

Keeper Password Manager is a long-standing, highly-rated app with strong security and customer service, though users frequently complain about its rising costs and aggressive upsells. Bitwarden Password Manager offers a robust free experience and is lauded for its open-source security, but faces criticism for bugs, syncing issues, and a less polished user interface.

Head to head

Features & Functionality tieR12R13R14R18
Keeper Password Manager Keeper is praised for its ability to store various types of information beyond just passwords, including notes and medical details, and for its overall ease of use and accessibility R14. However, some users report issues with autofill not working as expected, especially for new logins, and problems with the app incorrectly setting itself as the default for opening other file types R12R18. There are also complaints about the app failing to load passwords or biometric login issues after updates R13.
Bitwarden Password Manager Bitwarden is appreciated for storing passwords, card info, and identification details, and for its password generation capabilities . Users also value its ability to handle verification codes and passkeys . However, many reviews highlight issues with autofill not working reliably across different browsers or for specific fields, and problems with syncing across devices R63R75. Some users also report crashes when creating new logins or using 2FA .
Ease of Use & Reliability edge: Keeper Password ManagerR2R8R10R11
Keeper Password Manager Many long-term users find Keeper easy to use and access, calling it indispensable and a 'lifesaver' R2R8R10R11. However, recent reviews indicate a decline in reliability, with users experiencing issues like the app not loading passwords, master password failures, and syncing problems across devices R13. Some also find the constant demands to upgrade annoying .
Bitwarden Password Manager Bitwarden is generally considered easy to use and reliable by many, with users appreciating its straightforward UI and integration with iOS . However, a significant number of recent reviews highlight critical bugs and reliability issues, including master password failures, app crashes, and problems with the app accepting PINs or FIDO keys for login R63.
Price & Value edge: Bitwarden Password ManagerR1R3R4R6
Keeper Password Manager Keeper users consistently complain about the app being 'very expensive' and its price constantly rising, with some noting it has more than doubled over the years, reaching up to $42.99-$50 per year R1R3R4R6. Many feel the price is too high, especially when free alternatives exist or when the app's performance declines R13R21R22. There are also complaints about auto-renewal issues and being charged for unwanted storage R1R3.
Bitwarden Password Manager Bitwarden is highly valued for its free tier, with users appreciating that they are not forced to pay for premium features or subjected to ads R68R110. Many users highlight the 'superb features offered on the free plan' R78R101. While there was a price increase in 2026, users still consider it good value . However, some users express disappointment that common features like 2FA require a subscription .
Customer Support edge: Keeper Password ManagerR5R15R17R33
Keeper Password Manager Keeper receives mixed reviews for its customer service. Some users praise it as 'excellent' and 'awesome,' citing helpful and patient support staff who assisted with account recovery and technical issues R5R17. However, other users report negative experiences, including unhelpful support, inability to resolve issues, lack of telephone support, and unresponsiveness R15R33.
Bitwarden Password Manager Bitwarden reviews do not frequently mention customer support. One user notes the lack of chat support, requiring email for assistance, which they find to be a drawback . The overall sentiment regarding support is not as clearly defined as with Keeper, suggesting it might be less frequently needed or less consistently praised/criticized.
Security & Trust tieR7R8R11R14
Keeper Password Manager Keeper is widely trusted for its security, with users describing it as 'secure,' 'encrypted,' and providing 'best password protection on the planet' R11. Many users have used it for years and feel confident their information is safe R8R14. However, one former employee explicitly advises against trusting Keeper with sensitive data R7.
Bitwarden Password Manager Bitwarden is highly regarded for its security, being described as the 'best and most secure password manager' and praised for its open-source nature . Users appreciate the added layer of security it provides over native phone password managers . However, one user reported two accounts being hacked simultaneously shortly after installing Bitwarden, leading them to delete the app .
Pick Keeper Password Manager if

You prioritize established reliability, strong customer support for critical issues, and don't mind paying a higher, potentially increasing, subscription fee for a feature-rich password manager R5R14R17.

Pick Bitwarden Password Manager if

You are looking for a robust, open-source password manager with a generous free tier and are willing to tolerate occasional bugs, syncing issues, or a less polished user interface R68R101R110.

Evidence note: Reviews for both apps show a recent trend of increased complaints regarding bugs and performance issues, which may skew recent user sentiment more negatively than their lifetime ratings suggest. Keeper's pricing complaints are very prevalent and consistent.

Frequently asked

Is Keeper Password Manager expensive?
Yes, many users find Keeper Password Manager to be very expensive, with prices reportedly doubling over the years and reaching $42.99 to $50 per year, leading many to seek cheaper alternatives R4R9R21R22.
Does Bitwarden Password Manager have a good free version?
Yes, Bitwarden Password Manager is highly praised for its generous free tier, with users noting that they are not forced to pay for premium features and are not subjected to ads R68R78R101R110.
Are there issues with syncing for these apps?
Keeper users report issues with syncing devices to their online account R37, while Bitwarden users frequently mention problems with passwords not syncing reliably between desktop and mobile apps R63R75R88.
How is customer support for Keeper Password Manager?
Customer support for Keeper Password Manager receives mixed reviews; some users praise it as excellent and helpful for account recovery and technical issues R5R17, while others report unhelpful support, unresponsiveness, and a lack of telephone support R15R33.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R12] Keeper Password Manager 3/5 · US Great, but needs improvement.: When I am making a new login while in third party app, it should auto complete my username as I type, based my existing usernames.
  2. [R13] Keeper Password Manager 1/5 · US Unhappy with app: I’ve used this app for a few years now. Recently had to pay twice when they changed the subscription and now the app never wants to load to pull up my passwords. I would’ve cancelled my subscription and moved all my passwords to apple’s password manager if that had worked properly. I feel I pay too much for a too little+ a janky app
  3. [R14] Keeper Password Manager 5/5 · US Have used this app for 15+ yrs!: Couldn’t live without this app. Buy it and you won’t regret it! Definitely worth the money!!!Used it while employed as an Exec Asst and now that I’m retired, use it even more for EVERYTHING that needs a password. Plus you there’s space where you can keep all kinds of notes and history for each entry..if you need to. LOVE IT!
  4. [R18] Keeper Password Manager 3/5 · US Love the app- but one problem makes it horrible: I’m not sure why, but this app makes itself the default app to open any types of files on my phone. And it doesn’t work… I only need it for passwords. I’ve paid for this app for years and never understood this. Going to have to find another app now because this is horrible.
  5. [R2] Keeper Password Manager 5/5 · US President: One of the very best program I use daily. Highly recommend to anyone.
  6. [R8] Keeper Password Manager 5/5 · US Membership: I have used it for more years than I know. I love it!
  7. [R10] Keeper Password Manager 1/5 · US indispensable, even young minds forget passwords. Love this app: make sure you don't forget to put in all the information and add notes. you can update easily too.
  8. [R11] Keeper Password Manager 5/5 · US Aplicación: Es una aplicación segura y fe fácil accesibilidad
  9. [R1] Keeper Password Manager 2/5 · US Works fine - Read the fine print before subscribing: I’ve had this app for about. 5-6 years. I used it bunch in the beginning but once I switched to an IPhone I never had the need for the Keeper app. Unfortunately it has been on auto renewal and somehow along the way additional storage was added to my account. I didn’t ask for it or have the need for it and if you look inside my account you would
  10. [R3] Keeper Password Manager 3/5 · US Auto-Renew is a gotcha.: Good product But…They will charge your account three weeks ahead of time before the auto renew date and NOT give you a refund.
  11. [R4] Keeper Password Manager 1/5 · US very expensive: from when I started the cost has more than doubled and keep going up, it seems, every year.
  12. [R6] Keeper Password Manager 3/5 · US $: Too expensive
  13. [R5] Keeper Password Manager 5/5 · US 5 Star Customer Service: Excellent customer service! Walked me through the whole process of getting my account back up after I got a new phone and lost my password. Great product and service.
  14. [R15] Keeper Password Manager 3/5 · US Review: I love the app! I had been using the free version it for a while. Then i was suddenly unable to use & could not have anyone help me to get it resolved. Months later, my husband subscribed then we paid for the family plan. We are now able to use it. I love the app and I’m so glad we get to finally use it. I just have a lot of passwords that I can’t access,now. My only complaint is the custo
  15. [R17] Keeper Password Manager 5/5 · US Happy camper.: Absolutely no complaints and have used this service for several years. The one time I did reach out with a few questions they were awesome!
  16. [R33] Keeper Password Manager 3/5 · GB Product works but no support: The product is good when it works but if there is a problem there is not telephone support and when u log a call in their portal you are told u will get a email in a few hours ......... I would suggest using another solution if you are storing passwords for time critical applications
  17. [R7] Keeper Password Manager 1/5 · US Terrible app, worse company: As a former employee I can definitively say Keeper is awful, do not trust these monsters with your most sensitive data.
  18. [R9] Keeper Password Manager 3/5 · US Frustrating that the prices keep rising: I've been using this program for years, since January 2011. I've loved it, which is why I've used it so long, my mom started using it a few years after me. However, the constant price changes are frustrating and not it is $42.99 per year? I'm so tired of subscriptions in general, but certainly when it is this much. I don't use this across multiple devices,
  19. [R21] Keeper Password Manager 3/5 · GB Too expensive with free alternative: The price hike seemed unnecessarily big (nearly double) for no extra features. So I moved. That’s about it. Hope that helps. A bit more detail… Been using Keeper for 5 years or so. Been useful. However, the doubling of the price this year made me try the native password app on the Mac / iOS. You can migrate from one to the other fairly easily by exporting Kee
  20. [R22] Keeper Password Manager 1/5 · US too expensive: Been using them for five years and every year they go up there’s cheaper better options out there and that’s where I’m going expect your price to up Only app I’ve ever had that does that
  21. [R68] Bitwarden Password Manager 5/5 · US goated password manager: about as good as a cloud based password manager could be! you aren't forced to pay for premium features and are not subjected to ads.
  22. [R78] Bitwarden Password Manager 3/5 · US Great app, except it stopped accepting FIDO key :(: As of the last update this app refuses to accept my FIDO key on login. Or perhaps it was the iOS 26.4 update that broke it? Not sure what happened but that’s obviously a serious issue. Luckily this is only happening on the iOS version, I’m still able to login via Mac app and via webpage. Really I did enjoy this app and greatly appreciate the sup
  23. [R101] Bitwarden Password Manager 5/5 · US Great password vault: Been using bitwarden for years as a free vault. Syncing between mobile/pc, autofills generally work great. No bug complaints
  24. [R110] Bitwarden Password Manager 5/5 · US Fantastic: One of the most useful free apps out there
  25. [R37] Keeper Password Manager 1/5 · US KEEPER IS LOUSY AT SYNCING DEVICES: I can’t sync my phones to the online acct. And now when I’m asked to refresh login it’s not accepting the password. I’m so fed up!
  26. [R63] Bitwarden Password Manager 3/5 · US great but buggy and slow: I like using Bitwarden, but sometimes it's buggy on picking out the password for websites and it's very slow to sync between different devices
  27. [R75] Bitwarden Password Manager 3/5 · US Syncing issues: I added a new password on the desktop app but it is now syncing to the mobile app. Either there is a delay or something is broken
  28. [R88] Bitwarden Password Manager 1/5 · US Doesn’t sync reliably: Doesn’t sync reliably across devices. I hate it.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store