Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Shazam vs Soundmap

Shazam 4.9★ · Free to download 75
Winner Shazam
Soundmap 4.8★ · Free + IAP 50

Shazam is the better choice for music identification, while Soundmap offers a unique gaming experience.

Shazam excels in song identification accuracy and has a larger user base, though recent reviews indicate a decline in performance. Soundmap, while fun and engaging, suffers from significant reliability issues and poor customer support.

Head to head

features edge: ShazamR5R25R86R104
Shazam Shazam provides reliable song identification and integrates with Apple Music for lyrics and streaming.
Soundmap Soundmap offers a unique game-like experience but is plagued by bugs and limited features.
ease of use edge: ShazamR4R22R63R72
Shazam Shazam is generally user-friendly, although some users have noted navigation issues after updates.
Soundmap Soundmap has been criticized for being slow and glitchy, making it frustrating to use.
reliability edge: ShazamR1R30R64R101
Shazam Shazam's identification accuracy has dropped, leading to dissatisfaction among users, but it still performs well for many.
Soundmap Soundmap frequently crashes and has been reported to have numerous bugs, leading to a poor user experience.
price/value edge: ShazamR15R69R96
Shazam Shazam is free to use with ads and offers a solid value for music identification.
Soundmap Soundmap is free but has many features locked behind paywalls, leading to frustration among users.
support tieR22R82R97
Shazam Shazam has faced criticism for poor support, especially regarding ads and integration issues.
Soundmap Soundmap's support is frequently described as unresponsive and ineffective, with many users feeling ignored.
Pick Shazam if

you need a reliable app for identifying songs quickly and accurately.

Pick Soundmap if

you enjoy a gaming experience centered around music and are willing to overlook bugs.

Evidence note: Shazam has a larger number of reviews and a higher overall rating, but recent negative feedback suggests a decline in performance. Soundmap's reviews are more mixed, with many users expressing frustration with bugs and support.

Frequently asked

Which app is better for identifying songs?
Shazam is generally better for identifying songs, with a lifetime rating of 4.9 and a larger user base, although recent reviews indicate a decline in accuracy.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Shazam 5/5 · US Keeps us current: Old songs, new songs, songs we forget who sang them, Shazam keeps us current. Thank you Shazam.
  2. [R25] Shazam 5/5 · US I like it.: It gets most of the songs I put in to identify. Giving me the lyrics is a big plus too. I recommend this app.
  3. [R86] Soundmap 5/5 · US Support and variety: Support was very helpful and there are a variety of songs including my favorite ones
  4. [R104] Soundmap 4/5 · US Wonderful concept; needs polished: As much as I’d love to give Soundmap 5 stars, there are some oddities that prevent me from doing so. But I’ll start with the good: profile page customization is virtually limitless, the action of completing trades is simple and easy, the favorite artists implementation is great, quests are as useful as they are difficult, and the varying editions and types of dro
  5. [R4] Shazam 1/5 · US What did you do!?!?: Made awful changes can’t navigate. Complete fail from what it was the last 5 years. Deleted!
  6. [R22] Shazam 1/5 · US Doesn’t work and has no support: For awhile, this app worked as advertised. Lately I’ve gotten interference from the advertising. I hear a song that I want information on, open Shazam and automatically an ad pops up that insists I respond to it before the app does anything else. Once I respond to the app, it drops me into the last identified song on hold. Now I have to close that window to get the
  7. [R63] Soundmap 3/5 · US Fun but Slow: This is my absolute favorite game, I’ve been playing for close to 2 years now but in the past 6 months the app has been extremely slow.
  8. [R72] Soundmap 3/5 · US Fun but Glitchy: It crashes way too often. It’ll freeze when I open songs. Also, the pop up for a bigger radar is WAY too often. It gets in my way all of the time. Honestly, it makes me never want to buy anything.
  9. [R1] Shazam 2/5 · US What happened to Shazam: Shazam used to be great at identifying songs 90-95% of the time. If it didn’t know the answer it would tell me it couldn’t identify the song but something changed. I’m guessing it can identify songs correctly maybe 50-60% of the time. What’s really frustrating is when Shazam says it identified the songs by and it’s completely wrong. I knew the artist but wanted to find the
  10. [R30] Shazam 1/5 · US Used to be better: This app worked so much better before Apple took it over. Now it’s a 50% chance the app recognizes a song.
  11. [R64] Soundmap 1/5 · US Update: Day 645 of playing: Game has never worked completely right a single day. Customer service is awful and run by Ai. They will sweep you under the rug asap. Bought a song that hasn’t shown up for 30 hours. Just sold a song, game crashes and I get no money on my account. Literally the worst game in the world to be addicted to
  12. [R101] Soundmap 1/5 · GB ignores, too many bugs: ive seen & experienced multiple people including myself get banned for no reason after spending money they ignore your emails & messages on support , the game is glitchy , hardly ever works correctly and a money grab
  13. [R15] Shazam 3/5 · US Don’t like to be MADE to trial an app: I shouldn’t have to give a credit card when I’m trying to use a FREE app!!
  14. [R69] Soundmap 3/5 · US too much pay to win.: other than everything you have to pay for, this apps good.
  15. [R96] Soundmap 5/5 · US Peak: Nice game, but a lot of features are locked to premium and I’m not tryna go broke
  16. [R82] Soundmap 1/5 · US Awful service: Don’t waste your time or money on this game. Went on deployment and had all my epics liquidated and support refuses to help. Trash game and support
  17. [R97] Soundmap 1/5 · GB Support: Support are not helpful, didn’t review my ban after a million different emails asking them to give me more info on why i was falsely banned!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store