Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

Soundmap

55
User verdict / 100 High confidence Divided

Soundmap offers a fun, addictive concept for music collection and trading, but recent reviews highlight significant issues with frequent bugs, poor customer support, and a perceived 'pay-to-win' economy, leading to a decline in user satisfaction despite a high lifetime rating.

4.8★ lifetime (340,126) Free + in-app purchases since 2024 by Intonation Studios Inc. updated 0.1 mo ago recent negative 10% 120 reviews across 4 regions
Customer Support & Bans Bugs & Performance Monetization & Pay-to-Win Concept & Enjoyment
5★713
4★150
3★40
2★21
1★76
recent reviews across 4 regions, vs the 4.8★ lifetime average

Soundmap is a game that allows users to collect and trade songs based on their location, similar to Pokémon Go. While many users find the concept enjoyable and addictive, recent feedback indicates widespread problems with app stability, unresponsive customer service, and a monetization strategy that feels overly aggressive.

What users like

  • Engaging and addictive game concept, especially for music loversR4R9R17R29
  • Offers a wide variety of songs and artists to collectR3R16
  • Customization options for user profiles are extensiveR15R25
  • Trading and auction systems are generally well-likedR11R15R25

What users complain about

  • Frequent bugs, glitches, crashes, and freezing make the app unstable and unplayable for many usersR14R66R138R189
  • Customer support is widely criticized as unresponsive, unhelpful, and often uses AI-generated responses, leading to unresolved issues and false bansR7R14R39R54
  • Many users report being wrongfully banned, often without clear reasons or recourse, sometimes after spending moneyR7R142R143R155
  • The game is perceived as 'pay-to-win' or 'money hungry,' with many features locked behind in-app purchases and a pushy monetization strategyR21R103R108R168
  • The app causes phones to overheat and drains battery life significantlyR62R202R287
  • Login streaks can be lost without a way to recover them, frustrating long-term playersR19R881
  • Issues with account access, including being logged out or unable to sign in, especially with Apple ID, are reportedR28R394R859R885

Latest update · v2.17

What the developer says changed (the verdict above weighs this against what reviewers report):

Opening the app and extending streak will now have a quick coin gained animation, so there will be no confusion on your streak rewards!

Recurring themes

Bugs & Performance negative
Users frequently report the app crashing, freezing, not opening drops, search bar issues, and overall slowness. These issues often make the game unplayable and require constant reinstallation. The app also causes phones to overheat and drains battery life.R14R15R64R66
Customer Support & Bans negative
A major point of contention is the poor customer service, described as unresponsive, unhelpful, and using AI-generated replies. Many users report being wrongfully banned for 'cheating' or 'account sharing' without clear reasons or the ability to appeal, even after spending money on the app.R7R14R39R54
Monetization & Pay-to-Win negative
Reviewers feel the game is 'pay-to-win' and 'money hungry,' with many essential features or faster progression requiring in-app purchases. The constant prompts to buy premium or other items are annoying, and the economy is seen as ruined by long-term players or greedy developers.R21R103R108R138
Concept & Enjoyment positive
Despite the issues, many users genuinely enjoy the core concept of collecting and trading music, comparing it favorably to Pokémon Go. They find it fun, addictive, and appreciate the variety of songs and customization options.R3R4R9R11

Who it's for

Soundmap is for users who enjoy collection-based games, especially those with a passion for music and trading, and who are willing to overlook significant technical issues and a potentially frustrating monetization model R9R17R29. It is not for users who expect stable, bug-free applications, responsive customer support, or a fair free-to-play experience R14R66R143.

Evidence note: The recent reviews skew heavily negative, which contrasts with the high lifetime rating. Many positive reviews are short and generic, sometimes explicitly stating they are for 'points' or 'free drops' . The developer's release notes for v2.17 mention a 'quick coin gained animation' for streak rewards, which is a minor change and does not address the widespread issues of bugs, bans, or 'pay-to-win' complaints, which continue to be reported in recent reviews R19R39R881.

Frequently asked

Is Soundmap a stable and bug-free app?
No, recent reviews indicate Soundmap is riddled with bugs, glitches, crashes, and freezing issues that often make the app unplayable or require frequent reinstallation R14R66R138.
How is Soundmap's customer support?
Soundmap's customer support is widely criticized as awful, unresponsive, and unhelpful, often providing AI-generated responses and failing to resolve issues like wrongful bans or lost items R7R14R39R54.
Is Soundmap a 'pay-to-win' game?
Many users perceive Soundmap as 'pay-to-win' or 'money hungry,' noting that a lot of features and progression require in-app purchases, and the game constantly pushes users to spend money R21R103R108R168.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] 5/5 · US Sound map: It’s really fun and enjoyable
  2. [R9] 5/5 · US Been playing since 2024: I’ve been playing since 2024, the best choice i made was upgrading to soundmap pro, i’m not HUGE into this game like I used to just due to not having time/always driving so i can’t use the app in my travels (Soundmap Pokewalker when? Lol) That being said this is still such a fun game and concept, I love just being able to collect songs just from things i care about and l
  3. [R17] 4/5 · US Chill but active base game: Just like Pokémon go without the hassle plus I get to upgrade my Spotify if I find a banger!
  4. [R29] 5/5 · US Good game: I remember playing Pokémon go as a kid but doing the same thing with music is great thanks for this game
  5. [R3] 4/5 · US fun: I enjoyed this app and it had some of the songs I enjoy takes long for the drops to refresh
  6. [R16] 5/5 · US Support and variety: Support was very helpful and there are a variety of songs including my favorite ones
  7. [R15] 5/5 · US PEAK APP!!! Buuuut minor tweakss: Dont get me wrong, this app is amazing. I love the current market & auction system + the entire profile characterization is AMAZING. The only thing that I personally think should be tweaked on more is the minigames. For example, in artist guesser, whenever I go to make another artist guess it wont let me search. I would have to exit out of the game and reenter it
  8. [R25] 4/5 · US Wonderful concept; needs polished: As much as I’d love to give Soundmap 5 stars, there are some oddities that prevent me from doing so. But I’ll start with the good: profile page customization is virtually limitless, the action of completing trades is simple and easy, the favorite artists implementation is great, quests are as useful as they are difficult, and the varying editions and types of dro
  9. [R11] 5/5 · US I love A$AP ROCKY: Fun and i love trading because people are stupid
  10. [R14] 1/5 · US Update: Day 645 of playing: Game has never worked completely right a single day. Customer service is awful and run by Ai. They will sweep you under the rug asap. Bought a song that hasn’t shown up for 30 hours. Just sold a song, game crashes and I get no money on my account. Literally the worst game in the world to be addicted to
  11. [R66] 1/5 · US Fix the glitch: Every time I open a thing it says something went wrong uninstall and reinstall the app. If it kept happening and I have 4 times I haven’t gotten a song in almost a month because of it genuinely you need to fix this this litterally ruins the whole point of the app
  12. [R138] 3/5 · US Fun but Glitchy: It crashes way too often. It’ll freeze when I open songs. Also, the pop up for a bigger radar is WAY too often. It gets in my way all of the time. Honestly, it makes me never want to buy anything.
  13. [R189] 2/5 · US Problem: The game won’t let me open any drops now
  14. [R7] 1/5 · US Scam: Game was super fun at first I enjoyed it so I bought premium, and they instantly banned me for as I know no reason at all. They would not answer the support or anything. I could no longer go into the app, so I deleted Games a big waste of time. They falsely ban constantly.
  15. [R39] 1/5 · US Fun until it isn’t: I’ve had a log in streak for around 490 days. I’ve paid for trade pro every week since buying the app, I paid for premium back when they had a special, and I’ve paid for every premium pass since they’ve released them. I have to message the support team multiple times a week just to have normal pulls. Honestly don’t loop yourself into this app, nothing comes good out of it. The
  16. [R54] 1/5 · US Awful service: Don’t waste your time or money on this game. Went on deployment and had all my epics liquidated and support refuses to help. Trash game and support
  17. [R142] 1/5 · US Don’t even bother: I had my account for one full day before i was slapped with a wrongful ban? After looking online, it seems that people, new or long-standing users, have experienced the same phenomenon with no help from “staff”. Just don’t waste your time and PLEASE don’t spend any money on this app.
  18. [R143] 1/5 · US Great game, horrible anticheat and support team: I loved this game so much, but I was wrongfully and permanently banned for “cheating” only a day and a half after downloading it and was rudely told my ban was legitimate after multiple attempts to appeal it. I am sad to say this, but don’t waste your time and money on this game. They ban innocent players without warning while letting actual cheater
  19. [R155] 1/5 · US TERRIBLE app.: This app is terrible. It banned you for no reason and it never responds to your complaints if they do then it takes around three months to actually respond and all they ever say is we are working on it when they actually aren’t. Not to mention, they let you login with your Google account until you turn 13 then they log you out of the account you used with your Google account and mak
  20. [R21] 5/5 · US Peak: Nice game, but a lot of features are locked to premium and I’m not tryna go broke
  21. [R103] 3/5 · US Descent: Fun and I love it! Only thing is that there is SOOOO many in app purchases and it’s kinda annoying cus so many things require u to buy it it kinda makes it boring other then that it is pretty epic:3
  22. [R108] 3/5 · US too much pay to win.: other than everything you have to pay for, this apps good.
  23. [R168] 2/5 · US Barrier To Entry: It's fun enough but definitely pay to win. Feels like I can't be successful without in app purchases because I just started playing. Economy has been ruined by people who have been playing the game for years. No regulations in trading so people can just be greedy and want 100k coins in exchange for an artist they dont even collect. Everything that's wrong with music resellers exc
  24. [R62] 1/5 · US Long Time Player’s Thoughts: This game is incredibly poorly optimized and has worsened my battery life tenfold since I started playing. While playing this game, my phone constantly overheats. The developers never interact with the community and it shows. From the AI generated profile cosmetics to the AI generated responses from support telling you that they are processing your requests while ignor
  25. [R202] 2/5 · US Phone overheating: The app needs to be more optimized, like scanning for music and you show a bunch of songs, after a short while you have to restart the app because too many icons have been rendered. And consistant phone heating doing anything on the app really
  26. [R287] 3/5 · GB Just meh: Makes your phone overheat and drains your battery really bad. The game gets stale, boring and repetitive very quickly also
  27. [R19] 1/5 · US Well this was lovely: God forbid you have one bad day and you don’t open the app and you mess up your streak you’ve had for months and there’s for some reason no way to get it back???? Ya lost me
  28. [R881] 3/5 · AU New update: I had like close to a 300 day streak in this game and then the new update came out and it became harder/ more complicated to continue and I’ve just lost my streak. not happy not super sad tho just inconvenient.
  29. [R28] 1/5 · US can't delete account: I've tried deleting my account for months now and won't let me and app is constantly not working
  30. [R394] 1/5 · GB WHY CANT I SIGN IN !?😭😡🤬: So basically, my dad won’t sign in because he likes to Sign in with Apple or something like that and when I tap the button ‘ sign in with apple ‘ it says ‘ your apple account will not work. Do you want to sign in with google? ‘ and my dad HATES signing in with google so he tapped no . OMG IT JUST WONT LET ME SIGN IN SO I MIGHT HAVE TO DELETE IT IF MY DAD WONT SIGN IN TO
  31. [R859] 3/5 · AU I was kicked out of my account: Why was i just kicked out? Ive had this account since the start of the year and i was really enjoying it. I had bought pro and had a decent collection and just trying to refresh the app i get logged out for no reason?? I cant even log back in, it gives only the option to sign up.
  32. [R885] 3/5 · AU I want my acc: Won’t let me log in to my old acc just makes me sign in on apple. I spent Days on this game like almost 100 hours can I not get my acc back!? Apart from that this game is cery fun but like cmon
  33. [R64] 3/5 · US Fun game but search bar isn’t working for any section: I can’t see artist that I lookup or songs sometimes

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store