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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Baly حجز تكسي،توصيل طعام | بلي vs تطبيق النقل بلي كابتن

Baly حجز تكسي،توصيل طعام | بلي 4.4★ · Free to download 80
Winner Baly حجز تكسي،توصيل طعام | بلي
تطبيق النقل بلي كابتن 3.8★ · Free to download 20

Baly (App A) is the clear winner for users seeking ride-hailing and food delivery, offering better service and value, while تطبيق النقل بلي كابتن (App B) is universally panned by drivers for exploitative practices.

Full reviews: Baly حجز تكسي،توصيل طعام | بلي · تطبيق النقل بلي كابتن

Baly (App A) is a ride-hailing and food delivery app that generally receives positive feedback from customers regarding its service, prices, and safety, despite some complaints about driver quality and support. In contrast, تطبيق النقل بلي كابتن (App B), the driver-facing app, is overwhelmingly criticized by drivers for low fares, unfair policies, and poor support, leading to a significantly lower lifetime rating.

Head to head

Features & Service Availability (Customer) edge: Baly حجز تكسي،توصيل طعام | بليR2R3R7R11
Baly حجز تكسي،توصيل طعام | بلي Baly (App A) offers both taxi and food delivery services, with many users praising it as the best app for transportation and food delivery in Iraq R2R11R14. However, some users report issues with food delivery not being available in their area or difficulties finding taxis when in a hurry R3R7. There are also requests for features like searching for specific addresses for food delivery and ordering a taxi for another person .
تطبيق النقل بلي كابتن As the driver app, App B's reviews do not directly address customer-facing features. However, the widespread dissatisfaction among drivers (App B) regarding low fares and unfair practices could indirectly impact service quality and availability for customers (App A), as drivers might be less motivated or available .
Ease of Use & Reliability (Customer) edge: Baly حجز تكسي،توصيل طعام | بليR6R12R15R19
Baly حجز تكسي،توصيل طعام | بلي Many users find Baly (App A) to be excellent and helpful . However, some experience technical glitches, such as not receiving verification codes during registration R6R15, the app not opening , or issues with restaurant menus and availability R12. There are also suggestions for design improvements, like implementing a 'Glassmorphism' style and better map integration on iOS R19.
تطبيق النقل بلي كابتن Drivers using App B report significant reliability issues, particularly with the app not working correctly after iOS updates and problems with the map functionality, such as inability to zoom or the app returning to the car's location . This indicates a lack of stability and user-friendliness for drivers.
Price & Value (Customer vs. Driver) edge: Baly حجز تكسي،توصيل طعام | بليR1R4R10R14
Baly حجز تكسي،توصيل طعام | بلي Customers of Baly (App A) generally find the prices to be very reasonable and good R14R17. However, there are strong accusations from drivers (who also review App A) that the fares are unfair and exploitative, calling them 'thieves' and 'unjust' R1R4R10R16.
تطبيق النقل بلي كابتن Drivers using App B overwhelmingly criticize the app for its extremely low fares, calling them 'paltry' and 'unjust' . They feel exploited, stating that the fares do not cover fuel, car maintenance, or their time, with some reporting fares as low as 2500 Iraqi Dinars for significant distances . Drivers also mention being charged arbitrary fines .
Safety & Driver Quality (Customer) tieR9R14R26R28
Baly حجز تكسي،توصيل طعام | بلي Baly (App A) is praised by some users for being safe R14. However, a significant number of customer reviews express serious concerns about driver quality, including drivers being unprofessional, rude, engaging in inappropriate behavior, having dirty cars, or even stealing from customers R9R26R28R35. There are also reports of drivers not accepting electronic payments R28.
تطبيق النقل بلي كابتن App B, being the driver app, does not directly address customer safety. However, the widespread driver dissatisfaction and accusations of the company being 'thieves' and 'exploitative' could contribute to a negative work environment, potentially impacting driver morale and, by extension, the quality of service and safety experienced by customers.
Customer Support & Dispute Resolution tieR13R16R22R24
Baly حجز تكسي،توصيل طعام | بلي Support for Baly (App A) is widely criticized as being very poor, unresponsive, and unhelpful R13R22R24R30. Users report issues like their privacy being violated with incorrect home locations, money being stolen by drivers with no refund, and accounts being banned without clear reasons R13R16R24R28.
تطبيق النقل بلي كابتن Drivers using App B also report a complete lack of support, stating there's no one to talk to when issues arise, such as accounts being banned without reason . This aligns with the poor support experience reported by customers of App A, suggesting a systemic issue with the company's customer service.
Pick Baly حجز تكسي،توصيل طعام | بلي if

You are a customer in Iraq looking for a ride-hailing or food delivery service with generally good prices and widespread availability, and you are willing to overlook potential issues with driver quality and customer support R2R14R17.

Pick تطبيق النقل بلي كابتن if

There is no scenario where a driver should pick App B given the overwhelming negative feedback regarding exploitative pay and poor working conditions .

Evidence note: The evidence for App A (Baly حجز تكسي،توصيل طعام | بلي) is mixed, with strong positive reviews from customers balanced by significant negative feedback, particularly concerning driver quality and support. The evidence for App B (تطبيق النقل بلي كابتن) is almost entirely negative, reflecting a strong consensus among drivers about unfair practices. The lifetime ratings reflect this asymmetry, with App A having a much higher rating than App B.

Frequently asked

Is Baly a reliable app for taxi and food delivery?
Baly (App A) is generally considered a good and reliable app for taxi and food delivery in Iraq, with many users praising its service and convenience R2R11R14. However, some users report occasional issues with taxi availability when in a hurry or food delivery not being offered in all areas R3R7.
Are Baly's prices fair for customers and drivers?
For customers, Baly (App A) is often praised for its very reasonable and good prices R14R17. However, for drivers, both App A and App B reviews indicate that the fares are considered extremely low, unjust, and exploitative, often not covering operational costs like fuel and car maintenance R4R52.
What are the main complaints about Baly's driver quality and safety?
Customers of Baly (App A) frequently complain about unprofessional, rude, or inappropriate behavior from drivers, as well as issues with dirty cars and some instances of drivers stealing money R9R26R28R35. Some drivers also do not accept electronic payments R28.
How is Baly's customer and driver support?
Both customers of Baly (App A) and drivers using App B report very poor and unresponsive support, with issues like unaddressed complaints, lack of resolution for stolen money, and accounts being banned without clear reasons or communication R13R22R24R30.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US ❤️❤️: The best taxi and food delivery company. Well done! You always care about your customers. · translated
  2. [R3] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Iraq: Good app, but I hope it develops more because sometimes we're in a hurry and a taxi rarely comes. · translated
  3. [R7] Baly حجز تكسي،توصيل طعام | بلي 2/5 · US Kirkuk: Food delivery isn't available for me, but food discounts are. How do I order food, and from where?? · translated
  4. [R11] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Well done: The best app in Iraq. · translated
  5. [R6] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Diyala: Why doesn't it send me a code when I enter my number? I keep waiting and repeating the process, but it doesn't send one. How do I log in? 🙂 · translated
  6. [R12] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US I don’t like: The dishes aren't the same as the restaurants', and there are always glitches with the restaurants in the app, like the restaurant closing and reopening every minute, or not all the dishes being available.
  7. [R15] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Pure Diyala: When I enter my phone number, it doesn't send a password to register an account. Why? Please, I need a solution to this problem. · translated
  8. [R19] Baly حجز تكسي،توصيل طعام | بلي 2/5 · US Design Proposal: Enhance the user experience in "Baly" through "Glassmorphism.": Dear Baly Team: As a loyal user of the Baly app, which simplifies our daily lives in Iraq, I'd like to share a design proposal that I bet will elevate your user experience to a global level. I suggest integrating the "Glassmorphism" style into the app's interface. Why is this change suitable for Baly? Layering Harmony: The Baly app relies on... · translated
  9. [R1] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US thieves: very bad app they're thieves , have no manners
  10. [R4] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Unfair wages for the driver: Unfair wages for the driver. · translated
  11. [R10] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Baly: Bad app because they are liars
  12. [R14] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Baghdad: The best app for transportation and food delivery. Its prices are very reasonable, and it's the best app in terms of safety. · translated
  13. [R9] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Important clarification for the staff: To those in charge of the app's Nasiriyah branch, please review the drivers you accept. Most are unsuitable for service: their cars are very bad and not clean, or the driver is annoyingly talkative. We request a review of drivers and careful selection. · translated
  14. [R26] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Drivers: A completely unsuccessful experience. I hope that upon seeing this review, you reconsider driver recruitment. The driver's impoliteness when dropping off a customer, talking about indecent and religiously forbidden matters in front of the passenger, what do we call this coming from a well-known company?????! · translated
  15. [R28] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Procrastination and neglect of privacy for two weeks: I'm facing a problem with this app's maps, where a fake and incorrect name has been placed on my home location, violating my privacy and causing captains to constantly be directed to me incorrectly. I contacted technical support and submitted my complaint on June 1st (two full weeks ago), and all I've received is procrastination, neglect, and sterile automated responses without any actual action on the ground yet. A very bad experience with technical support that doesn't respect the customer's time. · translated
  16. [R13] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Their support is a total failure: Their support needs support. 🤣🤣🤣 · translated
  17. [R16] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Bad app: They stole my money don’t download the app
  18. [R22] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Iraq: Very, very failed support team. The driver took the fare from me and then took an additional 3,500 from the people he delivered the order to. I've been messaging them since May 7th, and as of June 6th, when I'm writing this, they haven't responded, or they respond saying, 'Dear, we apologize, your request will be escalated to the relevant department and the support team.' · translated
  19. [R24] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Excellent app and very good prices: Excellent app. · translated
  20. [R17] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US An app that is unfair to captains: May God not bless you. The fares are too low, and the cars are breaking down, seriously. Reconsider the fare issue. · translated
  21. [R52] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Your drivers practice bad habits in their cars. · translated
  22. [R35] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Rating: Customer service is very bad. · translated
  23. [R30] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US تقييم: خدمة العملاء سيئة جداً

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store