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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

1Password vs Bitwarden Password Manager

1Password 4.6★ · Free + IAP 60
Winner Bitwarden Password Manager
Bitwarden Password Manager 4.7★ · Free to download 80

Bitwarden is generally preferred for its strong free tier and reliability, while 1Password faces criticism for recent price increases and declining app performance.

Full reviews: 1Password · Bitwarden Password Manager

Bitwarden offers a robust, secure, and often free password management solution with good cross-device syncing, despite some minor bugs. 1Password, while praised for its long-standing service and advanced features, is currently experiencing significant user dissatisfaction due to price hikes, support issues, and app performance problems.

Head to head

Features and Functionality edge: 1PasswordR38R20R23R9
1Password 1Password is praised for its comprehensive features, including SSH key support, passkeys, and CLI integration, making it more than just a password vault for some users R38. It's also valued for managing family accounts and assisting with elder care logistics R20R23. However, some users find the app complex and counterintuitive, struggling with basic tasks like finding logins or deleting entries R9. There are also complaints about the lack of specific features like portrait lock on iOS and issues with family account setup .
Bitwarden Password Manager Bitwarden is lauded for its ability to store passwords, card info, and identification details for families in one place, and for generating passwords on the fly . Users appreciate its open-source nature and robust syncing across devices R119. It supports verification codes and passkeys alongside passwords . However, some users report missing features, such as the inability to archive items , and issues with auto-filling certain fields . There are also complaints about the lack of a PIN option for quick access .
Ease of Use and User Interface tieR2R8R11R38
1Password Many long-term 1Password users find the app easy to set up and use, with a clean, fast, and uncluttered UI across platforms R2R8R11R38. However, recent updates have led to complaints about the app becoming more complex and less intuitive R9. Specific issues include difficulty finding search boxes R9, problems with family account management , and a confusing interface on iOS, particularly after the v7 to v8 change .
Bitwarden Password Manager Bitwarden is generally considered easy to use and set up, with a straightforward UI . Users appreciate its integration with iOS . However, some recent updates have introduced a 'hostile UX' and made the UI look 'terrible' or 'dated' on iOS and Mac . Specific complaints include excessive padding , difficulty copying from secure notes , and a slow or delayed response after FaceID authentication or master password prompts .
Reliability and Performance tieR11R17R53R1
1Password 1Password has a history of being reliable for many users over years R11R17R53. However, recent reviews highlight significant reliability issues, including data loss after updates R1, inability to fill credentials , Safari connection problems R4, and syncing failures across devices R27R55R60. Users also report crashes , slow performance , and persistent bugs .
Bitwarden Password Manager Bitwarden is generally seen as reliable and trustworthy, working beautifully across devices with good syncing R119. However, it has recent issues with being buggy and slow . Users report auto-fill not working reliably , master password failures , and syncing problems between desktop and mobile . Crashes are also reported, especially when creating new items or during 2FA login .
Price and Value edge: Bitwarden Password ManagerR4R6R12R15
1Password 1Password has faced significant backlash for recent price increases, with users reporting hikes of 33% or more R4R6R12R15. Many long-term customers feel these increases are unreasonable and are moving to cheaper or free alternatives like Bitwarden R12R15. While some still find it 'well worth the very reasonable cost' R17 or a 'lifesaver' at its monthly cost R20, the consensus among recent reviews is that the price is becoming too high for the value offered, especially given the reported performance issues R4.
Bitwarden Password Manager Bitwarden is highly valued for its strong free tier, which offers extensive features without ads R65R119. Users appreciate that they are not forced to pay for premium features R65. While there was a price increase in 2026, many still consider it 'very good value' . However, some users express disappointment that common features like 2FA are behind a paywall .
Customer Support edge: Bitwarden Password ManagerR1R4R13R19
1Password 1Password's support is a major point of contention, with numerous users describing it as 'poor,' 'abysmal,' and 'unhelpful' R1R4R13R19. The support is primarily email-based, leading to long response times (days or weeks) and frustrating, unhelpful advice R1R4. Users report being unable to recover data R1, cancel accounts , or get help with frozen accounts R19. Developers' responses to reviews often direct users to support, which is seen as disingenuous given the known issues .
Bitwarden Password Manager Bitwarden's support is less frequently mentioned, but some users note the lack of chat support, requiring email for assistance R102. There are also reports of the app not accepting master passwords or having issues with data export, with no clear resolution from support .
Pick 1Password if

You are a long-time 1Password user who values its advanced features like SSH key support and CLI integration, and you are willing to overlook recent price increases and performance issues for its established ecosystem R38R11R53.

Pick Bitwarden Password Manager if

You are looking for a reliable, secure, and often free password manager with good cross-device syncing and a strong commitment to open-source principles R65R119. You prioritize value and a robust free tier over potentially more advanced but buggier features R65.

Evidence note: Recent reviews for 1Password show a strong negative skew, particularly regarding price increases and app performance, which contrasts with its higher lifetime rating. Bitwarden's reviews are generally more positive, with most complaints focusing on specific bugs or UI aspects rather than core functionality or pricing.

Frequently asked

How do 1Password and Bitwarden compare on price?
Bitwarden offers a highly praised free tier with extensive features and no ads, making it a strong value option R65R119. 1Password has recently implemented significant price increases, with users reporting hikes of 33% or more, leading many to feel it's no longer worth the cost compared to free alternatives R4R6R12R15.
Which app has better customer support?
Bitwarden's customer support is less frequently criticized, though some users note the lack of chat support and reliance on email R102. 1Password's support is widely described as poor, abysmal, and unhelpful, with long email response times and ineffective solutions for critical issues like data loss or account access R1R4R19.
Are there issues with syncing or performance for either app?
Both apps have reported issues with syncing and performance. 1Password users frequently complain about syncing failures across devices, Safari connection problems, and the app being slow or buggy after updates R27R55R60R4. Bitwarden also has reports of slow syncing between devices, auto-fill not working reliably, and occasional crashes during use .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R38] 1Password 5/5 · US Best password manager: I’ve tried a bunch of password managers and 1Password is still the one I keep coming back to. The UI is clean, fast, and doesn’t feel cluttered like some of the others. Everything is easy to find, whether you’re on desktop, mobile, or browser. The developer features are also surprisingly good. SSH key support, passkeys, CLI integration, and the way it works with GitHub/dev
  2. [R20] 1Password 5/5 · US Life-saver for the sandwich generation: As someone in their 40s, not only do I appreciate not having to remember my own passwords, but this app has saved me hours upon hours of tech support for my parents. My dad passed recently and unexpectedly, and being able to access his accounts has made the logistics of death so much easier than it otherwise would have been. More than worth the monthly cost.
  3. [R23] 1Password 5/5 · US Lifesaver after parent’s death: A few years ago, I upgraded to a family plan and took on the daunting task of getting my parents’ passwords saved since they didn’t really have a secure system. This year, my father suddenly became very sick and ultimately ended up incapacitated in the few days before his death. As the account manager, I was able to recover his passwords for my mother as she had to
  4. [R9] 1Password 3/5 · US What happened???: This app used to work really well but it has succumbed to the bloat so many other apps have. Basic things like finding a login are mystical… No search box unless you go to each separate category, for example.
  5. [R2] 1Password 5/5 · US Love 1Password!!: I have been using 1Password for a couple of years now and it is hands down the best password management tool I’ve used. It makes keeping track of all my passwords a breeze and it’s super secure.
  6. [R8] 1Password 5/5 · US Simple and Effective: I started my password manager journey using the embedded DuckDuckGo password manager. I did this really only out of a convenience at first, but quickly realized that the insecurity and frustration that that posed since I had already paid for a Nord that included Nord pass their password manager I decided to export my passwords from DuckDuckGo and import them in Nord Pass the
  7. [R11] 1Password 5/5 · US De lo mejor que puedes poner en un teléfono: Llevo usándolo más de 15 años cero problemas cero conflicto actualizaciones frecuentes multiplataforma en fin algo que no puede faltar al menos en un iPhone que se respete. No es solo un lector de contraseñas. Es una joya de aplicación siempre actualizado 200 % recomendado por un usuario intenso durante muchos muchos años
  8. [R17] 1Password 5/5 · US Great Resource.: I started using 1Password over 6 years ago at the suggestion of several IT friends and clients. It has been a great tool for both work and personal accounts. I recommend it to all my friends and clients. Well worth the very reasonable cost!
  9. [R53] 1Password 5/5 · US Best in class: I’ve used 1P for many years now. Switched from roboform. By far, 1P is the best. Even better than Apple passwords. There’s no switching for me and the many I’ve turned onto 1P. Best thing Apple could have done would have been to attempt to purchase it instead of trying to reinvent it 19 years later. Keep up the excellent work, 1P family!!
  10. [R1] 1Password 1/5 · US 10 Years of Data Lost. Poor Support: 1Password, after an update that they recommended, could not recover 10 years of password data. Nearly six months later I am forced to rebuild this info. Email help only is not enough and very frustrating.
  11. [R4] 1Password 2/5 · US From Hero to Zero: Usually when you pay at the high end for a simple password manager, you expect better service. Since they raised the price by 33%, this app fell off a cliff. Support is abysmal despite no doubt seeing all these responses asking you to email them. Trust me, that’s another interminable situation. Has significant issues with Safari it never used to have. Cannot recommend under any
  12. [R6] 1Password 3/5 · US 33% price increase for long-term loyal customer?!: Just learned new price for 1Password increased 33%. Feels like a smack in the face for being a long-time loyal customer. Great app but pricing / loyalty team needs to an upgrade! Really disappointing :(
  13. [R12] 1Password 3/5 · US Good app and service, but: Genuinely, great app. Works well. Desktop app and addon works well. However, the price increase from 30 to like 60 bucks is ridiculous. Will be moving password managers.
  14. [R15] 1Password 3/5 · US Great but…: The app is great. I used it for years. But since they’re increasing the price it’s hard to justify posting for it when there are really good free alternatives such as Bitwarden which I just started using and is great.
  15. [R13] 1Password 1/5 · US Why do I have to keep entering my password to 1P every single time????: this makes no sense and support has not been helpful
  16. [R19] 1Password 1/5 · US No “human” app support: Had my current prepaid “account frozen” with no remedy by “human” person or contact phone number for this company. Remedy is pending till they find a “human” to fix frozen application issue.
  17. [R65] Bitwarden Password Manager 5/5 · US goated password manager: about as good as a cloud based password manager could be! you aren't forced to pay for premium features and are not subjected to ads.
  18. [R119] Bitwarden Password Manager 5/5 · US Its free: Really amazing password manager, Even for FREE! No ads, great syncing across devices.
  19. [R102] Bitwarden Password Manager 3/5 · US Needs improvement: App doesn’t contain all of the passwords that I have in my vault. Some are just missing. And you can’t get chat support. You have to email for customer support. These two things makes me not recommend the app.
  20. [R27] 1Password 3/5 · US Love it but am frustrated: One of the reasons I got this app years ago because it came highly recommended. I still recommend it but I am VERY frustrated with the poor syncing. I can’t get it to easily sync between my devices and can’t seem to get help to fix this.
  21. [R55] 1Password 1/5 · US Sync does not work: Used to be good but no longer stays in sync with desktop.
  22. [R60] 1Password 3/5 · GB Worked well until recently: Suddenly the passwords aren't being carried over. Was working fine but something has changed. Just blank...

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store