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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Doorman Story. Hotel simulator vs Hotel Craze® Design Makeover

Doorman Story. Hotel simulator 4.7★ · Free + IAP · ⚠ stale 65
Winner Doorman Story. Hotel simulator
Hotel Craze® Design Makeover 4.7★ · Free + IAP · ⚠ stale 50

Doorman Story is the better choice for players seeking a classic hotel simulation experience, despite its prevalent bugs and lack of updates, as Hotel Craze suffers from misleading advertising and a confusing mix of gameplay elements.

Full reviews: Doorman Story. Hotel simulator · Hotel Craze® Design Makeover

Both Doorman Story and Hotel Craze are free-to-play hotel simulation games with in-app purchases, but both are plagued by a severe lack of updates and numerous bugs. Doorman Story offers a more focused hotel management experience, while Hotel Craze's identity is muddled by unrelated mini-games and false advertising.

Head to head

Features and Gameplay edge: Doorman Story. Hotel simulatorR2R5R7R8
Doorman Story. Hotel simulator Doorman Story is praised for its fast-paced, entertaining hotel simulation gameplay, with users enjoying the multitasking aspect . However, many players have completed all available levels and are actively requesting more hotels and updates, indicating a lack of new content R2R5R7R8. Some find early levels too difficult or a 'money grab' due to forced purchases or short gameplay times R15.
Hotel Craze® Design Makeover Hotel Craze's core hotel management gameplay is described as fun and challenging, requiring players to be quick and attentive . However, a significant number of reviews express confusion and disappointment over the game's misleading advertising, which often shows unrelated mini-games like pimple popping, makeovers, or doctor/dentist tasks that are either not present or only appear briefly after extensive hotel gameplay . Some also find the number of levels per hotel excessive and the overall experience too simple or repetitive .
Reliability and Bugs tieR1R3R4R15
Doorman Story. Hotel simulator Doorman Story is heavily criticized for frequent bugs and crashes. Users report issues with loading times R1, ads freezing R17, the game crashing after completing levels or upgrades , and specific level-breaking glitches like torches not relighting R3, guests staying too long R4, color-matching not registering , laundry bugs , and general freezing . Some users also report poor touch sensitivity R15.
Hotel Craze® Design Makeover Hotel Craze also suffers from significant reliability issues, including the app not loading or crashing on startup . Users report specific bugs, such as being unable to give a fan to a customer in a particular hotel and the game cutting out before a level is finished, leading to lost progress and money . There are also reports of login failures with Apple ID and forced Facebook logins preventing gameplay .
Price and Value (Free vs. Paid) tieR4R9R12R25
Doorman Story. Hotel simulator Doorman Story is a free game with in-app purchases (IAP). Players report spending money on the game, only to encounter glitches that waste their purchases R4R9. There are complaints about the game being 'pay-to-win' or a 'money grab' due to the difficulty of passing levels without spending diamonds, which are scarce R12. Some users feel forced to watch ads frequently R25R31R41, although others state ads are optional and rewarded R26. There are also issues with IAP offers not being purchasable .
Hotel Craze® Design Makeover Hotel Craze is also free with IAP. Users frequently mention that certain levels are impossible to pass without spending money on upgrades or diamonds . Some feel the game 'only works if you pay' and report passing levels but being told they failed unless they bought upgrades . While some reviews praise the game for having 'very little ads' or optional ads for rewards , others complain about too many ads, appearing as frequently as every minute .
Developer Support and Updates tieR2R7R8R9
Doorman Story. Hotel simulator A major point of contention for Doorman Story players is the severe lack of updates and new content. Many reviews, some dating back years, lament the absence of new hotels or levels R2R7R8R13. Some users mention waiting 'months' or 'years' for updates, with some stating no new hotels have been added since 2021 R30R37R43. There are also complaints about developers not being accommodating to issues with wasted diamonds from glitches R9.
Hotel Craze® Design Makeover Hotel Craze also receives strong criticism for its slow and infrequent updates. Players report waiting 'over a year' for new hotels or levels, with the 'coming soon' message persisting for extended periods . Some users have stopped playing or are considering deleting the app due to the lack of new content . There are also reports of developers not responding to issues regarding purchases and glitches .
Pick Doorman Story. Hotel simulator if

You prefer a straightforward hotel simulation game and are willing to tolerate bugs and a lack of new content for an otherwise enjoyable, fast-paced experience .

Pick Hotel Craze® Design Makeover if

You enjoy a challenging time-management game with a hotel theme and don't mind the potential for misleading advertising or unrelated mini-games .

Evidence note: Both apps have similar lifetime ratings, but recent reviews for both are heavily skewed negative, primarily due to severe bugs and a lack of updates. The 'free vs paid' asymmetry is less pronounced as both are free with IAP and both are criticized for 'pay-to-win' elements and issues with purchases. Hotel Craze's reviews are notably confused by its advertising, which often depicts content not central to the game.

Frequently asked

Are there new levels or hotels available for Doorman Story and Hotel Craze?
No, both Doorman Story and Hotel Craze have a significant and long-standing issue with a lack of new levels or hotels, with many users reporting waiting 'months' or 'years' for updates and some stating no new content has been added since 2021 R13R30R37R43.
Do these games have many ads?
User experiences vary for both games regarding ads; some Doorman Story players find ads frequent and forced R25R31R41, while others say they are optional and rewarded R26. Similarly, Hotel Craze reviews are split, with some reporting 'very little ads' and others complaining about ads appearing as often as every minute .
Are there many bugs or glitches in these games?
Yes, both Doorman Story and Hotel Craze are heavily criticized for numerous bugs and glitches, including frequent crashes, freezing during gameplay or ads, loading issues, and specific level-breaking problems R1R3R4R17.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Doorman Story. Hotel simulator 5/5 · US This is pretty much the only game I play: Honestly I’ve completed and re-downloaded this game like a million times. My question is when will there be a new hotel and or can you add more levels to all the hotels like the first two? I have enjoyed playing this game, just need something new to look forward to. Thank you!
  2. [R5] Doorman Story. Hotel simulator 5/5 · US Need more: Addicted to this game but I’ve already beat all the levels on this game and it’s sister game Fashion Shop I need more levels haha.
  3. [R7] Doorman Story. Hotel simulator 1/5 · US It stops after 8 hotels: I have loaded and downloaded it twice and each time it doesn’t go past 8 hotels. Granted each hotel has been 50 and 60 levels, but it used to have more hotels and it’s been shortened.
  4. [R8] Doorman Story. Hotel simulator 5/5 · US NEW HOTEL?: Please come back where are youuuuu
  5. [R1] Doorman Story. Hotel simulator 1/5 · US Loading: It it loading for 47minutes
  6. [R3] Doorman Story. Hotel simulator 3/5 · US Is it a bug?: Im at the Christmas castle and I’m struggling to finish the levels because the torches on the rooms never relight and I can’t put people in rooms! I even upgraded them as high as they can go. Is that part of the game? If so, it’s impossible to win this way on level that relies on putting people in color coordinated rooms. I think it’s a bug or else it would make the torch upgrades us
  7. [R4] Doorman Story. Hotel simulator 1/5 · US Waste Of Time & Money!: I legitimately just spent maybe $5 on this game just for the it to glitch out…i’m on level 60 in the christmas level and i literally saw these “guest” stay in the rooms for more than five damn minutes when i needed the rooms…i should’ve screen recorded it but i will be getting my money back..there’s no way in hell someone past this level & it glitch or was just scamming me
  8. [R15] Doorman Story. Hotel simulator 3/5 · US Sucky experience for beginning levels: You can’t enjoy a gaming addiction here, when the game gate keeps the game play time to under one minute. MONEY GRAB. Not Tycoon’s best game they’ve created. The music isn’t as upbeat. The graphics have room for improvement. There’s an issue with the screen actually detecting your finger. [ not my device because other games are issue free]
  9. [R9] Doorman Story. Hotel simulator 3/5 · US Don’t Purchase In App: I enjoy the game however there have been several technical glitches. When this happens diamonds that you use are wasted and not placed back in your account when the app refreshes. The developers are not accommodating to this issue. So you’ll basically be wasting your money and all you’ll get is an I’m sorry.
  10. [R12] Doorman Story. Hotel simulator 3/5 · US Why diamonds and not coins: I really do enjoy this game. However, why do I have to use diamonds for purchases and upgrades, instead of coins? I have hundreds of thousands of coins and 2 diamonds. At this rate, it could take days, sometimes weeks to pass a level
  11. [R25] Doorman Story. Hotel simulator 1/5 · US This Game in a Nutshell: Yes the game can be very compelling to WANT to continuously play.. BUT… The developers of this game have exploited every opportunity to make users watch an AD. We ALL understand that developers, designers, and programmers need to make their money somehow BUT… at what cost to actually enjoying the game experience that the entire team has worked so hard to create? A free
  12. [R13] Doorman Story. Hotel simulator 1/5 · US No new levels…..still: Don’t bother playing. No updates.
  13. [R30] Doorman Story. Hotel simulator 3/5 · US When should we expect new hotels to open?: Love the game but its been 2 years since you promised us a new hotel. When will you add more levels?
  14. [R37] Doorman Story. Hotel simulator 2/5 · US Updates?: It’s been 2 years (almost 3) since the last Hotel was added. It’s a great game, which is why I gave 2 Stars. I’m about to delete the game permanently now though. They obviously won’t be adding one any time soon.
  15. [R43] Doorman Story. Hotel simulator 1/5 · US No new hotels/levels since 2021!!!!!: You might as well delete this app after you finish all levels. They haven’t updated with new hotels in 3 years. & DON’T WASTE YOUR MONEY BUYING COINS/GEMS, you will end up wasting them because there are no new levels to play!
  16. [R26] Doorman Story. Hotel simulator 5/5 · US Stopped supporting: Really it’s almost a perfect game. First game that barely has ads and if they do they’re optional and have rewards. The only negative is they’ve apparently stopped supporting the game.
  17. [R31] Doorman Story. Hotel simulator 1/5 · US P2W in a sense and too many ads: Spammy ads
  18. [R41] Doorman Story. Hotel simulator 5/5 · US Too many ads: This was a good game but there were too many ads
  19. [R17] Doorman Story. Hotel simulator 4/5 · US Super cute game but…: The ads keep freezing up. I know it’s this app because I … 1) I am playing on the latest model of iphone and 2) this is the only app it happens with. I have to close out the game and reopen it which is a bit annoying. Then it’ll work for an ad or two, then freeze up again. The cycle is a constant one! This is definitely a game to keep your mind sharp and active. I bet at days

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store