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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CONFIRMED | Sneakers & more vs StockX

CONFIRMED | Sneakers & more 4.8★ · Free to download 70
Winner Tie
StockX 4.8★ · Free to download 70

For users prioritizing exclusive drops and direct brand purchases, CONFIRMED is better, while StockX is the stronger choice for those seeking a wider variety of resale items and a more traditional shopping experience.

Full reviews: CONFIRMED | Sneakers & more · StockX

CONFIRMED, from Adidas, offers exclusive sneaker and apparel drops directly from the brand, but users report issues with app navigation, raffle systems, and customer service. StockX provides a vast marketplace for resale items, though it faces criticism for high fees, shipping delays, and customer support.

Head to head

Exclusive Drops & Product Selection edge: CONFIRMED | Sneakers & moreR4R6R14R17
CONFIRMED | Sneakers & more CONFIRMED is praised for offering exclusive and hot kicks directly from Adidas and its collaborations, with users appreciating the unique items and designer collabs available R14R17. However, some users find the selection limited, especially after the departure of certain popular lines, and struggle to find specific items R4R6.
StockX StockX is highly recommended for its extensive selection of rare and hard-to-find shoes, making it a go-to for sneakerheads and fashion enthusiasts . Users appreciate the ability to find a wide variety of items, including those not yet released .
Ease of Use & App Functionality tieR2R3R6R7
CONFIRMED | Sneakers & more Many CONFIRMED users find the app slow, buggy, and difficult to navigate, particularly due to the lack of a search bar or clear organization for specific items R2R3R6R31. Some also report issues with notifications and logging in R7R19.
StockX StockX is generally considered easy to navigate and use for searching and purchasing items . However, users frequently report app bugs, login issues, and problems with account information changes . A common complaint is the inability to add multiple items to a cart R66.
Raffles & Purchasing System edge: StockXR10R13R16R24
CONFIRMED | Sneakers & more CONFIRMED's raffle system is a major point of frustration, with many users feeling it's rigged and that they never win exclusive draws, even after spending a lot with Adidas R24. A significant issue is the app holding funds for weeks after a lost raffle, which users compare unfavorably to competitors R10R13R16.
StockX StockX's purchasing system is generally straightforward, allowing users to bid or buy immediately . However, issues arise when sellers decline to fulfill orders, leading to money being held for weeks while StockX seeks a replacement .
Pricing & Fees edge: CONFIRMED | Sneakers & moreR10R13R16R66
CONFIRMED | Sneakers & more CONFIRMED is a direct-to-consumer app from Adidas, so pricing is standard retail. The main financial complaint is the holding of funds for raffle entries R10R13R16.
StockX StockX users frequently complain about high and often hidden fees, including shipping, inspection, and handling charges, which significantly increase the final price beyond what is initially advertised R66R75R78.
Shipping & Returns tieR1R39R40R43
CONFIRMED | Sneakers & more CONFIRMED users report significant problems with returns, including not receiving return labels, slow processing, and difficulty getting refunds R1R39R40R43.
StockX StockX faces widespread criticism for slow and delayed shipping, with delivery dates often pushed back significantly after purchase R79. Some users also report issues with incorrect items being sent, and a difficult refund process for returns .
Customer Service & Reliability tieR1R10R19R43
CONFIRMED | Sneakers & more CONFIRMED users report poor customer service, with calls not being helpful and issues like login problems remaining unresolved R1R10R19R43.
StockX StockX's customer service is a major pain point, with users reporting no phone support, unhelpful AI bots, and a lack of follow-up R67R81R91. Many also express doubts about the authenticity of items and the reliability of their QC process .
Pick CONFIRMED | Sneakers & more if

You are primarily interested in purchasing exclusive Adidas sneakers and apparel directly from the brand and its collaborations R14R17. You prioritize getting new drops and don't mind navigating a less intuitive app interface or the raffle system's quirks R2.

Pick StockX if

You are looking for a wide variety of resale sneakers and other items, including rare and hard-to-find releases . You are comfortable with a marketplace model and are willing to pay potential higher fees for access to a vast inventory .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. The reviews for both apps show a mix of positive experiences regarding product quality and selection, but significant negative feedback regarding app functionality, customer service, and specific operational issues (raffles for CONFIRMED, fees/shipping for StockX).

Frequently asked

Does CONFIRMED have a search function?
No, many users report that CONFIRMED lacks a search bar, making it difficult to find specific items and navigate the catalog like a traditional shopping app R2R31R51R53.
Are there hidden fees on StockX?
Yes, StockX users frequently complain about hidden or additional fees beyond the advertised price, including shipping, inspection, and handling fees, which can add significant costs (up to $30 or more) to an order R66R75R78R79.
What are the common issues with CONFIRMED's raffle system?
Users commonly report never winning raffles, feeling the system is rigged, and experiencing significant delays (7 to 14 days or weeks) in getting their funds released after losing a draw R10R13R16R24.
Is StockX customer service responsive?
No, many users report that StockX customer service is poor, with no phone number, unhelpful AI bots, and a lack of follow-up on issues like delayed orders or incorrect items R67R81R91R106.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] CONFIRMED | Sneakers & more 1/5 · US Going downhill: What happened to adidas? All there stuff seems to be huge and weird lately. Do awkwardly fitting. And the stores are looking junky! This app is touch and go at most. Can’t seem to find decent items anymore.
  2. [R6] CONFIRMED | Sneakers & more 3/5 · US I really don’t see the hype: I just don’t get the excitement. The app is slow, hard to navigate, and I have more luck finding new drops searching google. Will the moon boot sneakers ever come out? They’re not even in the soon section. The soon section doesn’t have anything cool. I just don’t get it
  3. [R14] CONFIRMED | Sneakers & more 5/5 · US Exclusive: The only place to trust & buy exclusive hottest kicks by your favorite artists!
  4. [R17] CONFIRMED | Sneakers & more 5/5 · US Wild Looks: There are some wild looking shoes and apparel on this app. It’s cool to look through, lots of designer collabs. I’ve bought several sneakers and a bunch of shirts from Confirmed. Really enjoy it.
  5. [R2] CONFIRMED | Sneakers & more 4/5 · US Great store front: Super content and great to see all the colabs! However. You need to have a search bar or at least a stopping point for OG Sambas.
  6. [R3] CONFIRMED | Sneakers & more 3/5 · US Could also be better: I miss adidas blue wish the community knew it was leaving on the site , plus the new design looks boring to navigate
  7. [R7] CONFIRMED | Sneakers & more 2/5 · US Notifications: Almost never get notification of the shoes that I like… I miss the event
  8. [R10] CONFIRMED | Sneakers & more 1/5 · US Horrible: I entered a raffle and they took the money out right away and right after I lost i thought they would release my funds and no, I have 2 weeks waiting for them to release my funds talking about they hold it for 7 to 14 days smh and I have called customer care care 3 times and they tell me the same thing
  9. [R13] CONFIRMED | Sneakers & more 1/5 · US Scam App: They charge for entering a draw and in even if you don’t win they hold your money for weeks on end. The Nike Snkr refunds your money immediately if you’re not selected. It’s CLEAR THAT THIS A NEW WAY THEY FOUND TO TAKE PEOPLE’S MONEY AND INVEST IT OR USE IT HOWEVER THEY DEEM FIT WITHOUT PROVIDING A PRODUCT
  10. [R16] CONFIRMED | Sneakers & more 1/5 · US Trash: I entered for a pair and they charged my card. I didn’t win which is fine but I got no notification and they’re still holding the money.
  11. [R24] CONFIRMED | Sneakers & more 3/5 · US Raffle results: Every time I enter an Adidas raffle I never win. I feel like it’s rigged and I buy so much stuff from adidas and yes, I have read first come first serve no bots etc. etc. I just feel like it’s rigged and every time we go for an exclusive I never get that either the way your dealers does stuff now they need to change because I’m not a reseller I wear my shoes. Edwin-
  12. [R66] StockX 3/5 · US Help improve: I’m asking for StockX to employer on applying a cart for items so you can shop multiple items at once also if you have a large favorites it crashes every time you try to look through your favorites and there are no set text for shopping. Each one is different and the taxes are horrendous with ranging up to $30.
  13. [R1] CONFIRMED | Sneakers & more 1/5 · US Mike: I bought an item that was too large. I requested a return. I was told I was going to get a shipping return label emailed to me. I am still waiting and I’ve never received it.
  14. [R39] CONFIRMED | Sneakers & more 3/5 · GB Return problems: Return or exchange process don’t work out n app
  15. [R40] CONFIRMED | Sneakers & more 1/5 · US Extremely disappointed: The return page is not able to proceed and really slowly. Not able to return item. Poor user experience.
  16. [R43] CONFIRMED | Sneakers & more 1/5 · US Pésimo servicio: Compré dos pares de zapatos desde abril 18 2025 seguí las instrucciones de devoluciones se demoraron un mes los zapatos en la portería del edificio decían que ya pasaban a recogerlo y nunca lo hacían me tuve que poner en tono de exigencia para que lo hicieran logrando que esto sucediera desde junio que los recogieron a el día de hoy estoy solicitando el reembolso de mi dinero y n
  17. [R19] CONFIRMED | Sneakers & more 1/5 · US 👎🏾👎🏾👎🏾: Haven’t been able to log in and join in on exclusive releases. Called the contact number and they were NO HELP AT ALL. I’m trying to get the Jellyfish Adidias by Pharrell but the app is ruining that.
  18. [R31] CONFIRMED | Sneakers & more 1/5 · US Can’t search: This app is probably fine if you’re not looking for anything in particular, but it’s awful if you downloaded it because you saw a Confirmed-only item on the website. You can’t search the catalog like a normal shopping app, so my initial excitement about some sneakers has turned into frustration. The order I was going to place has become a lost sale. It’s lose/lose for everyone.
  19. [R51] CONFIRMED | Sneakers & more 1/5 · US Like a regular shopping app but worse: I downloaded this to find a shoe that’s supposedly only available on this app - can’t find it and can’t search for it to find if it’s out of stock or if I’m just not seeing it. Instead I guess I’ll leave this 1-star review and not buy any shoes from Adidas today.
  20. [R53] CONFIRMED | Sneakers & more 1/5 · US Lame: Can’t even search for what you want, DO NOT DOWNLOAD THIS APP!
  21. [R75] StockX 3/5 · US A little: Expensive 140 to 173 in fees
  22. [R78] StockX 3/5 · US Medio: Precios buenos pero a la hora de pagar por el producto te aumenta demasiado la tarifa, un ejemplo es unos tenis cuestan 100 pero con envío, inspection, etc, el total acaba siendo casi 140-160.
  23. [R79] StockX 1/5 · US Shipping is slow: My orders keep getting delayed and its not wven worth the price at that point, 15 dollars for shipping is crazy
  24. [R67] StockX 1/5 · US Over priced, horrible customer service: No phone for customer service. Terrible or no follow up.
  25. [R81] StockX 3/5 · GB No customer service: I’ve bought and sold on here a couple of times. Happy with my purchases but selling isn’t easy. Kept getting pestered to despatch goods and advised sale would be cancelled even though I’d already dropped them with UPS (their chosen courier). On the help page, the chat button and ‘contact us’ buttons don’t work and there is no email address or phone number displayed. Basicall
  26. [R91] StockX 1/5 · US No help at all: Placed an order for a jersey and used Apple Pay to make the checkout seamless but did not realize the address on my Apple Pay was the address to a house I no longer reside in. Nonetheless I take complete responsibility for that mistake but I tried to contact customer service immediately after and was told there was absolutely nothing that could be done, not change the address or ev
  27. [R106] StockX 1/5 · US Customer Service Terrible: Do not buy from this website . They won’t help you find your order . My shoes never came in when they said they would . Still not product . They do not respond when you ask them questions . You only get AI bots . Do business with someone else . Save yourself a giant headache .

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store