Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Grand Hotel Mania・ My Manager vs Hotel Craze® Design Makeover

Grand Hotel Mania・ My Manager 4.6★ · Free + IAP 65
Winner Hotel Craze® Design Makeover
Hotel Craze® Design Makeover 4.7★ · Free + IAP · ⚠ stale 75

Choose Hotel Craze for a more polished experience, but Grand Hotel Mania offers more engaging gameplay.

Hotel Craze has a slight edge with better overall ratings and a more polished gameplay experience, though both apps face criticism regarding in-game purchases. Grand Hotel Mania, while fun, struggles with user complaints about costs and progression.

Head to head

features edge: Grand Hotel Mania・ My ManagerR1R21R61R72
Grand Hotel Mania・ My Manager Grand Hotel Mania offers a variety of gameplay elements, but users feel progression is often blocked by the need for gems.
Hotel Craze® Design Makeover Hotel Craze has a more straightforward gameplay experience but lacks new content updates, leading to frustration.
ease of use edge: Hotel Craze® Design MakeoverR9R34R70R90
Grand Hotel Mania・ My Manager Users report frequent crashes and freezing in Grand Hotel Mania, making it frustrating to play.
Hotel Craze® Design Makeover Hotel Craze has fewer technical issues, though users mention it can be hard to progress without spending money.
reliability edge: Hotel Craze® Design MakeoverR34R37R79R108
Grand Hotel Mania・ My Manager Grand Hotel Mania users frequently mention bugs and crashing issues.
Hotel Craze® Design Makeover Hotel Craze has some bugs but is generally more stable according to user feedback.
price/value edge: Hotel Craze® Design MakeoverR4R13R91R66
Grand Hotel Mania・ My Manager Grand Hotel Mania is criticized for its pay-to-win mechanics, with many users feeling forced to spend money to progress.
Hotel Craze® Design Makeover Hotel Craze also has in-app purchases, but users report fewer frustrations about costs compared to Grand Hotel Mania.
support tieR46R91
Grand Hotel Mania・ My Manager Users express dissatisfaction with Grand Hotel Mania's support, feeling ignored when reporting issues.
Hotel Craze® Design Makeover Hotel Craze users also report poor support, but fewer complaints are noted compared to Grand Hotel Mania.
Pick Grand Hotel Mania・ My Manager if

you prefer a game with more varied gameplay elements and are okay with some technical issues.

Pick Hotel Craze® Design Makeover if

you want a more polished and stable experience with less frustration around progression.

Evidence note: While both apps have free tiers, Grand Hotel Mania's users often express frustration about needing to spend money to progress, which may skew negative reviews. Hotel Craze, while also having in-app purchases, has fewer complaints about costs.

Frequently asked

Which game is better for casual play?
Hotel Craze is better for casual play due to its more stable performance and straightforward gameplay, despite some users wanting more updates.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Grand Hotel Mania・ My Manager 1/5 · US Dumb game: Either you fixed the game! Or close your company. Anyway this is waste of money. You still own me 130-gems scammers. I give up to this game. I’m going to delete stupid games. Bye! Bye! Close your creator. There here go again this stupid you guys can’t fixed the game. Why you can’t fixed the game. Fixed the stupid game again. This is really stupid games fixed it or close that game or fir
  2. [R21] Grand Hotel Mania・ My Manager 3/5 · US Great game, but spending money feels necessary…: I’ve been playing this game on and off for years, and while I genuinely enjoy it, I keep ending up deleting it for the same reason. Once you reach the harder levels, you’re basically forced to upgrade certain things to progress. The problem is that upgrades require gems, and gems are very difficult to get without spending real money. If you run out
  3. [R61] Hotel Craze® Design Makeover 1/5 · US No update in over a year! 12/24: It was a great game until you realize they added these nasty pimple popping ones instead of new hotels. And it’s been over a year since any updates. Such a long fall from such an originally great game. UPDATE: 2/2026 STILL no new hotels or maps. I will continue NOT to play until you have new hotels. If I keep even checking in. I should just give up. Soo many other
  4. [R72] Hotel Craze® Design Makeover 3/5 · US Needs Update: It’s been like a year or more since they have updated the new hotel. It’s been coming soon for over a year when will we get new hotels?
  5. [R9] Grand Hotel Mania・ My Manager 3/5 · US Could be better: Game is always freezing!!
  6. [R34] Grand Hotel Mania・ My Manager 1/5 · US Keeps crashing!!!: I can’t hardly play a level without it crashing! ATP I’m about to delete this game
  7. [R70] Hotel Craze® Design Makeover 1/5 · US This game is to hard: It’s to much for the bell hop. All the customers want food and they get mad very easy. Some of these levels are hard and quite impossible if you ask me. I feel like the game should improve in general. When all the customers want food it’s kind of hard to give them all what the want without a upgrade or without diamonds which the game rarely gives you. Try another game because
  8. [R90] Hotel Craze® Design Makeover 3/5 · US Too many glitches: This is a pretty fun game that I actually spend money on , because it’s literally impossible to pass certain levels without an extra boost etc. There has been times where I’m on the verge of winning this game all the last costumer has to do is check out . The game will cut out basically ending before I can get the last laugh or those last points from the costumer which is wastin
  9. [R37] Grand Hotel Mania・ My Manager 2/5 · US Crashing: Ever since the last update the game continues to crash
  10. [R79] Hotel Craze® Design Makeover 1/5 · US I use to enjoy this game: I use to really enjoy this game. Someway somehow it will not let me even play the game sometimes because it crashes and says I need to log into Facebook so the app can share information about me 😑. Like what the heck!! Fix this! I’d love to not have to delete it.
  11. [R108] Hotel Craze® Design Makeover 3/5 · US Game won’t connect: I’ve been trying for two weeks to play hotel craze but when I hit the app it just keeps like it’s loading up and don’t….im up on high levels and been playing it for couple years be a shame if I have to get rid of it cause I love playing it….. and not had a update on this game for awhile
  12. [R4] Grand Hotel Mania・ My Manager 1/5 · US Bad expense: Expensive and built to make players buy coins
  13. [R13] Grand Hotel Mania・ My Manager 1/5 · US You have to pay to progress: I really liked it and was doing pretty good but it's these gems that got me stuck! Had I known not to use them except for the upgrades because once you don't have enough you have to pay to get more smh. So yea, it was fun while it lasted but will be uninstalling
  14. [R91] Hotel Craze® Design Makeover 1/5 · US Only works if you pay: You can play the most flawless game, and you won’t pass unless you buy the upgrades. I have passed levels and screenshot showing I passed, but it will say I failed. Reached out to the developer multiple times and haven’t heard back, which is disconcerting being I have spent money on this game. The game itself is wonderful, but I no longer purchase the upgrades no for it due
  15. [R66] Hotel Craze® Design Makeover 3/5 · US Pay attention to what you’re reviewing!!!: This review is for the Hotel Craze game; so far I’ve seen hardly any reviews for THIS game. Somehow people are putting reviews for the wrong game. There’s no hospital, no doctors, no pimple popping, and no restaurants. There’s just a bunch of hotels in different places around the world and you have 40 levels in each one. Some of them are really hard to g
  16. [R46] Grand Hotel Mania・ My Manager 1/5 · US Pay to play.: I like the game. But you are unable upgrade anything without diamonds and unable to win without the upgrades. To get diamond you have to pay real money. If that would change I would keep playing. All the other reviews where the devs are saying you can get diamond by completing level or doing challenges are a lie. I played lots of rounds and only got 10 diamond tops! The videos will n
  17. [R63] Hotel Craze® Design Makeover 3/5 · US Bug Needs Fixing: Sacred snow hot spring hotel has a bug where I'm unable to give the fan to the customer. The guy picks up the fan instead of the receptionist. The receptionists doesn't pick up the fan. And it makes it to where I fail everytime I play a level. Other than that, it's been a good game to pass time.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store