Sezzle vs Shop

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] Sezzle 3/5 · US It’s okay: The app is okay for borrowing money and payment plans but I’ve definitely had better before (Klarna, Shop, Afterpay, Affirm). Sezzle requires you to pay a $20 monthly fee just to even be able to use the money and make a payment plan and they tried to make it sound cool but coining it as (Anywhere pay) when the pay should’ve been available to be used anywhere from the beginning. They als
2. [R43] Sezzle 1/5 · US Rip off!: They make pay a subscription on top of getting approved! If you want to shop at common stores like Amazon or Target they charge you a premium! There are WAY better buy now pay later apps!! Go elsewhere where they are greedy here
3. [R62] Shop 5/5 · US The best app: Shop makes it easy to track your shipping orders
4. [R68] Shop 5/5 · US Best app for shopping: I go on this app all the time and they have the best and I love how they offer payment plans so you could still buy the things that you want. I definitely recommend this app.
5. [R9] Sezzle 3/5 · US App works when it wants.: Love sezzle itself but the app never wants to open for me when I need to use it !
6. [R27] Sezzle 2/5 · US Customer service is terrible and takes forever to process payments: I used sezzle as a payment method at least 3 times. I made some returns on my very first order and I’m still waiting on my refund. I contacted customer support for clarification and the agent literally cut our conversation short without resolving the problem. Not only that, but they make you pay for their subscription to be able t
7. [R61] Shop 1/5 · US Easy to use BUUUT: I love using the app, well really the service my problem however is with the app. It doesn’t work. If I try to run it it drops me right back where I started, no access, no error message or any kind of support, helpful sympathy… nothing. I’m running an ios to which they SAID was latest compatible one. But it does not work. And Im stuck because I can’t upgrade my ios. Tried over
8. [R84] Shop 3/5 · US App: Your app is not very user friendly
9. [R1] Sezzle 1/5 · US Inconsistent available balance: They’ll tell you that your available balance will go up if you pay early or on time, but that’s a lie, I made an early payment of $115 and they took $400 dollars away from my available balance. Once again as soon as my available balance reached $2000 Sezzle found a way to restrict my account, now I can’t use it at all, and customer service is utterly pathetic.
10. [R41] Sezzle 1/5 · US Awful company: I made a purchase through the vendor HOWOWOH and spent over $500 using Sezzle. I never received one item in my order and when I contacted the vendor, I never heard back. Since I finance with Sezzle and this is a vendor of theirs it is their responsibility to refund me my money. Even though I never received the order of Sezzle kept deducting the payments from my bank. Horrible Custom
11. [R101] Shop 5/5 · US Very efficient delivery app: All my packages are always been tracked properly and help with finding the package and when it will arrive so I can keep track of it
12. [R113] Shop 5/5 · US Excellent service..: I love the correct delivery method and excellent customer service..
13. [R19] Sezzle 1/5 · US What happened?: Every online store I frequently use now comes with a monthly fee. No thanks. Keep your membership. This was a dumb move
14. [R12] Sezzle 3/5 · US Legitimate app but poor service: This app is legit, I have honestly made about +$160 in gift cards in just a month and a half, mostly thru arcade games and the money IQ. They also are good for credit reporting and giving you a decent amount for buy now pay later. The customer service is extremely lacking though. First time i had issues with not getting reward points for a game i had played an
15. [R102] Shop 1/5 · US Deplorable: My experience dealing with this so called app I have gone with not being able to track two purchases made whereas there were no details pertaining to my purchases. I've contacted the merchants more than once never got a response but different navigating. To other support and contact teams. And I'm sad to say I out of money because of shop and these so-called merchants. Best bet go on t
16. [R116] Shop 1/5 · US Scammers: The won’t let you get your money back or even write a report this needs to be improved