Shop

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R16] 5/5 · US LOVE: Loveee that it tracks my orders!! super reliable!!
2. [R22] 5/5 · US Shop is a great app to view orders: Shop helps me track orders until delivery Shop also shows related items that I have been watching or have ordered. Very convenient to use.
3. [R35] 5/5 · US Excellent package tracking: I use it more so for package tacking. I enjoy the live updates on my packages, even on ones I didn’t order. It’s super helpful.
4. [R36] 5/5 · US Best App: Best app to keep track of everything you order online in one app
5. [R23] 5/5 · US Deals and Deliveries: I appreciate the Shop App. It informs me when an upcoming deliveries and deals.
6. [R30] 4/5 · US Frequent Updates: Love it’s connected to many sites. Easy payment and shipping connection. It gives updates as they come, but for many of my orders it would saying preparing for days and then the next update days to a week later would be out for delivery or delivered. Need more up to date updates on orders
7. [R41] 5/5 · US My experience & the Notifications: I love this app. The notifications are amazing. They let me know before time. They let me know exactly what is going on, step-by-step. When it is on its way. I am so grateful. I always tell people about this app. You have no idea, it will make your life easier. If you were going out of town, you could just have them hold it at the post office. No need to worry ab
8. [R5] 5/5 · US Excelente: Me encanta es seguro
9. [R17] 5/5 · US The best App Ever!: The best app ever. It tracks orders, gives so much discounts, and is super nice and easy to use:)
10. [R18] 5/5 · US Excellent: Shop is my absolute favorite to work with! Always sometime!
11. [R34] 5/5 · US HIGHLY RECOMMEND: This app is awesome
12. [R68] 5/5 · US Best app for shopping: I go on this app all the time and they have the best and I love how they offer payment plans so you could still buy the things that you want. I definitely recommend this app.
13. [R70] 5/5 · US Best Deal Ever!!!!!: Loved this special offer they gave!!! a free stainless steel Tumblr. I loved the Raiz affirmation book. It is the cutest little book ever love the magnet Acacia jar and spoons!!!! I love this company!!! I love their healthy mushroom coffee ingredients and their creamers!!! hands down by far the best coffee company out there!!!!
14. [R1] 1/5 · US Delivery Late.: My delivery was down the street from my house for 5 hrs today instead of being delivered. My package got to me at 8:30pm..
15. [R2] 1/5 · US Wrong zip code for delivery: I ordered the item on June 1! Recently saw that delivery had WRONG ZIP CODE. NOTIFIED PawLab of needed correction, still no product!!!!!
16. [R3] 1/5 · US Leather mouse pad: It was never delivered
17. [R10] 1/5 · US Decepcionado: Hice un pedido el 10 del mes de Junio y hoy 15 de Julio no me ah llegado el pedido la verdad no le recomiendo que compren en esta aplicación, cuando pido una explicación solo me dicen que está en camino que espere que actualice la página y sigue en lo mismo no actualizan donde va el pedido…
18. [R4] 1/5 · US Buggy: Unusable. The updates don’t improve anything.
19. [R7] 1/5 · US Not user friendly any more: Not easy to find my orders. Its not user friendly at all especially when trying to use my Shop points. Also the information is not always correct. It used ti be better 4 or 5 years ago. It’s terrible now.
20. [R52] 1/5 · US Hard to track order: User experience is like trash
21. [R56] 2/5 · US Why is the app so user unfriendly now?: I got the app a while a ago so I had a way to track my online purchases from places that weren’t Amazon, and it worked fine for a while, I could even shop for new stuff on the app. But now the Ui is so hard to use and it forces me to use the unhelpful and annoying ai every time I use the search function. I barely touch the app now other than to track my pack
22. [R33] 1/5 · US Has never worked: Downloaded this app over a month ago and it flat out doesn’t work. Just shows a loading screen with a purple loading circle and a red pop up on bottom saying something went wrong. Ya something went wrong. I can’t access this app or any orders.
23. [R60] 1/5 · US doesn’t let me sign into my account: worst app
24. [R65] 1/5 · US Easy to use BUUUT: I love using the app, well really the service my problem however is with the app. It doesn’t work. If I try to run it it drops me right back where I started, no access, no error message or any kind of support, helpful sympathy… nothing. I’m running an ios to which they SAID was latest compatible one. But it does not work. And Im stuck because I can’t upgrade my ios. Tried over
25. [R6] 1/5 · US No es lo que me ofrecieron: Mal muy mal podría decir que me siento estafado
26. [R19] 1/5 · US Karl Lagerfeld update/refund: Unable to cancel auto shipments From one product and zero info on another $120 item. Very disappointed
27. [R24] 1/5 · US Unreliable: I avoid merchants that force customers to make purchases through Shop, and so should you. My experience has been that Shop cancels transactions after confirming purchases and without providing reasons why. Shop tells customers that their products are in the way, but then the products don’t arrive and purchasers wonder what happened to the order, they check the app and discover that Sho
28. [R107] 1/5 · US Stupid Email policy: I recently lost access to my email account after it was randomly hacked. Shop app won't let you update your email at all and forces you to delete your account And all data, history etc and create a new one. When I tried that, they wouldn't let me delete unless I put in a code they send to the no longer existing email account! What a way to frustrate your customer!
29. [R422] 3/5 · AU Email Change: It’s a great app, I’ve been using it for years and never had any issues with it. My only complaint is that it doesn’t make sense that you to have to delete you’r account and create a new one just to change your email address. It would be more convenient if there were an option to update your email without having to start again.
30. [R25] 1/5 · US Terrible privacy and usability: It won’t give information on items I shipped without giving access to too much of my information.
31. [R62] 1/5 · US A real pita: So very invasive.
32. [R63] 1/5 · US Push ads: Just trying to use this to track the shipment for an order. But while you wait here are a bunch of push notification advertisements
33. [R75] 1/5 · US Not my package: I get a notification multiple times a week my package was delivered yet I haven’t ordered a thing!
34. [R28] 1/5 · US Front door: Front door does not mean mailbox! I’m in an electric wheelchair!
35. [R29] 4/5 · US Trouble with directions: I have an account and instructions to send all signature only items to the staffed pickup store. A delivery of wine was attempted at my house (failed of course) so my wine was out in 95 degree heat in the delivery truck for a day until I manually instructed FedEx to take it to the store for pickup. Whether the wine was damaged won’t be known until I try to drink it but I a
36. [R40] 1/5 · US Improve your site: I updated my address. Shop is sending my packages everywhere except for where they are supposed to go.
37. [R42] 1/5 · US App is Flawed: I created my Shop account over a year ago and haven’t used it since I discovered an item recently that I wanted to purchase online. When I was prompted to login to my Shop account once logged in and ready to check out and then prompted to type in my address and card information. After completing my purchase I’ve then realized that typing in my new address was completely redundant co
38. [R13] 1/5 · US Was home all day did not get my order: Where did you deliver my order? I didn’t get it.
39. [R12] 1/5 · US UPDATE APP‼️: Really don’t update the shipping…my package been here for days but it still says it’s waiting for details
40. [R39] 3/5 · US Never get updates: Does not give updates most of the time it says creating label or waiting on details and my package is already at my front door.
41. [R93] 1/5 · US It just doesn’t work: This is easily the worst shipment tracking app and just consumer app in general. Most of the products they advertise are temo grade and the worst part is the shipment tracking. It just genuinely doesn’t have any idea what’s going on until things arrive lol it’s comical how bad their logistics is.
42. [R499] 3/5 · AU Crashes constantly: I’ve been using this app for awhile now but lately it’s been unusable because it keeps crashing. What’s going on?
43. [R99] 1/5 · US Ruined the app, ruined the experience. 4 month update.: They completely ruined the app's functionality. What used to be the best marketplace to buy literally everything turned into garbage. Impossible to search through old orders, horrible to actually look up items. My god, I have a shopping addiction and didn't realize how bad I was with using this app until they changed each search area to the m
44. [R109] 3/5 · US App: Your app is not very user friendly