Sezzle vs Klarna
Klarna offers a more reliable experience with better customer service and fewer fees, making it the better choice overall.
While both Sezzle and Klarna provide buy now, pay later services, Klarna has a slight edge in user satisfaction and reliability. Sezzle users frequently cite issues with high fees and poor customer service, whereas Klarna users appreciate its helpfulness and ease of use.
Head to head
you prefer a points system and are willing to deal with potential fees and customer service issues.
you want a straightforward, reliable payment plan with better customer service and no subscription fees.
Evidence note: Sezzle's reviews are mixed with many negative experiences regarding fees and customer service, while Klarna's reviews show a more positive trend overall.
Frequently asked
What are the fees for Sezzle and Klarna?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] Sezzle It’s okay: The app is okay for borrowing money and payment plans but I’ve definitely had better before (Klarna, Shop, Afterpay, Affirm). Sezzle requires you to pay a $20 monthly fee just to even be able to use the money and make a payment plan and they tried to make it sound cool but coining it as (Anywhere pay) when the pay should’ve been available to be used anywhere from the beginning. They als
- [R8] Sezzle The best: I literally use this app for everything from building up my gold & silver savings, fixing and building my race car, emergency expenses. Its the greatest thing ever! You can split in 4 or 5 and they even go as far as giving you FREE reschedules if you happen to have a different expense in your due date. I highly recommend this app to anyone. They start you off at 300$ after about a year o
- [R63] Klarna Hooray for Klarna: Love using the pay in 3 agreement that Klarna offer. It makes shopping so easy and help make paying for things more affordable. I’m a very happy member. 👍👍👍
- [R88] Klarna Best Way to Pay: I appreciate being able to pay for items through Klarna. I love the ease of use in the app.
- [R6] Sezzle Can you STOP updating: EVERY 2 days it feels like there is a mandatory update and it’s annoying
- [R15] Sezzle Take so long: Although I do like this app, it takes so long to process your payment! Takes even longer to update your spending amount. Very annoying.
- [R72] Klarna Handy but can be inconvenient: It’s handy to have cards in one place and this app is good for that. Negatives are it springs on you a required update occasionally which totally and utterly scuppers you at the till right when you need it most. You either have to apologise to all in the queue and stand there while it updates and burns through your mobile data - if you have reception in that big meta
- [R64] Klarna Forced updates: I cannot support the size of this app on my phone anymore and will be deleting. You are forcing your customers out by doing this.
- [R1] Sezzle Inconsistent available balance: They’ll tell you that your available balance will go up if you pay early or on time, but that’s a lie, I made an early payment of $115 and they took $400 dollars away from my available balance. Once again as soon as my available balance reached $2000 Sezzle found a way to restrict my account, now I can’t use it at all, and customer service is utterly pathetic.
- [R27] Sezzle Customer service is terrible and takes forever to process payments: I used sezzle as a payment method at least 3 times. I made some returns on my very first order and I’m still waiting on my refund. I contacted customer support for clarification and the agent literally cut our conversation short without resolving the problem. Not only that, but they make you pay for their subscription to be able t
- [R95] Klarna good app but horrible customer service: I’ve been having an issue using Klarna for over a year now. I first reached out to Klarna a year ago requesting assistance with my account since every time I go to use Klarna it says they are unable to offer me anything since I have past due balances. I went into my app to see if there was anything I owed. My app shows a $0 balance to be owed and that I have
- [R74] Klarna Dependable Klarna: I am grateful that I have Klarna to depend upon when needed. I am grateful that when someone send me bad product I’m able to get my money back through Klarna. Thank you so much!
- [R19] Sezzle What happened?: Every online store I frequently use now comes with a monthly fee. No thanks. Keep your membership. This was a dumb move
- [R91] Klarna Payments: Klarna is not customer service friendly. You pay your balance when you have the money and they freeze or remove your available balance. Not cool at all.
- [R67] Klarna Doesn’t work: I selected a payment plan and it did not work once i accepted the payment plan and put the card information in. It instead directly took out the full amount instead of the down payment and has now financially screwed me over because i cant make payments on it and cant return the item. Thanks a lot for screwing me over Klarna!
- [R12] Sezzle Legitimate app but poor service: This app is legit, I have honestly made about +$160 in gift cards in just a month and a half, mostly thru arcade games and the money IQ. They also are good for credit reporting and giving you a decent amount for buy now pay later. The customer service is extremely lacking though. First time i had issues with not getting reward points for a game i had played an
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store