Zip vs Klarna

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R10] Zip 5/5 · US Number 1: This is by far the best “buy now, pay later” app. Never hassled me about lack of credit and so easy to use. Can use everywhere on anything.
2. [R43] Zip 5/5 · US Perfect!: I've had a great experience using the Zip app. It's easy to navigate, the approval process is quick, and splitting purchases into manageable payments has been very convenient. The app is user-friendly, payments are easy to track, and I appreciate the reminders before each payment is due. Overall, Zip has made budgeting for larger purchases much easier. I would definitely recommend it to
3. [R63] Klarna 3/5 · GB Hooray for Klarna: Love using the pay in 3 agreement that Klarna offer. It makes shopping so easy and help make paying for things more affordable. I’m a very happy member. 👍👍👍
4. [R69] Klarna 3/5 · GB Payments: When I took out the sofa via wayfair Klarna pay, I was sure each payment month I opted for end of month payments so that when I get paid the amount would automatically go through instead I have had issues as the payment keep coming out on the 20th of each month. I tried to Change this but was told it wasn’t possible, would be nice to get more flexbility. Like I said I did set it up for p
5. [R40] Zip 5/5 · US Fast, easy, and secure!: The zip app is very easy and straight forward. You know, how much up front and payments are easily drafted. It is very helpful especially for people whom may not get paid in the summer. Have never had a problem. Recommend them to anyone!
6. [R42] Zip 5/5 · US Will forever use Zip !: Love this app especially the fact that you can search using Google/url and shop from any store . Easy user interface very straight forward and always an amazing experience
7. [R64] Klarna 2/5 · US Forced updates: I cannot support the size of this app on my phone anymore and will be deleting. You are forcing your customers out by doing this.
8. [R72] Klarna 3/5 · GB Handy but can be inconvenient: It’s handy to have cards in one place and this app is good for that. Negatives are it springs on you a required update occasionally which totally and utterly scuppers you at the till right when you need it most. You either have to apologise to all in the queue and stand there while it updates and burns through your mobile data - if you have reception in that big meta
9. [R19] Zip 1/5 · US Terrible, Glitch filled app, even worse customer service, avoid at all cost: UPDATE: APP IS STILL JUNK Take a look at recent reviews, fraud, bad service, unethical practices, these reviews are everywhere recently. ZIP has become nothing more than an app designed to steal. ZIP may have been good once, but those days are long over, all that’s left is a scam filled hums. Their payment system is
10. [R37] Zip 5/5 · US ZIp is the best: Vey reliable, convenient and the very best
11. [R67] Klarna 1/5 · US Doesn’t work: I selected a payment plan and it did not work once i accepted the payment plan and put the card information in. It instead directly took out the full amount instead of the down payment and has now financially screwed me over because i cant make payments on it and cant return the item. Thanks a lot for screwing me over Klarna!
12. [R79] Klarna 1/5 · US in-app glitch on a finance app: Infinite sign in glitch.
13. [R1] Zip 1/5 · US NO WARNING ABOUT PENDING TRANSACTIONS: Who orders fast food to pick up on 24 hours? Must be the staff at Zip… I ordered and got my pickup time only to arrive at a restaurant with no confirmation and no order placed . Reopening the app said transaction is pending BUT Zip gave a pickup and no warning about pending payments. ALSO there nobody on the help lines (no supervisor) who can escalate help
14. [R88] Klarna 5/5 · US Best Way to Pay: I appreciate being able to pay for items through Klarna. I love the ease of use in the app.
15. [R91] Klarna 1/5 · US Payments: Klarna is not customer service friendly. You pay your balance when you have the money and they freeze or remove your available balance. Not cool at all.
16. [R119] Klarna 1/5 · US OUTRAGED!: If I could leave ZERO stars I would! I’ve been using this app for 6 years!!! I’ve been paying on time and early since day one! All of a sudden I can’t even get approved for a small purchase of $40 over a soft credit check! They don’t even report positive info to the credit bureaus but has the ability to say no sounds very illegal! If you have the ability to say no to credit line based o
17. [R9] Zip 1/5 · US Worst app ever: I had been using zip for years paid every payment on time I one day logged into my account and it says my account is suspended when I look at my history Every time I called customer service multiple times about this situation they give me the run stop every time my issue is never resolved
18. [R15] Zip 1/5 · US Internal team: Why is the internal team the only one to fix your issue, I’ve been trying to get a hold of them for the past couple of days… no response I got my zip back I can’t even use it. Can somebody please fix this issue
19. [R95] Klarna 1/5 · US good app but horrible customer service: I’ve been having an issue using Klarna for over a year now. I first reached out to Klarna a year ago requesting assistance with my account since every time I go to use Klarna it says they are unable to offer me anything since I have past due balances. I went into my app to see if there was anything I owed. My app shows a $0 balance to be owed and that I have
20. [R101] Klarna 1/5 · US No fraud protection: If I could I give them 0 stars, I was paying the 20 membership that said it cover fraud we’ll using the klarna card on a website my information got robbed and I was charged 50 in uber charges that I never even did by the time I cancelled my card to block the attempt the 50 dollars got threw called them reported it and basically told that was made trough my phone which is what