SetSchedule vs Setmore Appointment Scheduling
Choose Setmore for a more reliable scheduling experience.
Setmore Appointment Scheduling outperforms SetSchedule in user satisfaction, reliability, and customer support. While SetSchedule struggles with lead quality and customer service issues, Setmore offers a more stable platform with a larger user base and better features.
Head to head
you need basic lead generation and prefer a free option, despite its limitations.
you want a reliable scheduling app with better customer support and features.
Evidence note: SetSchedule's reviews are heavily skewed towards negative experiences, particularly regarding lead quality and customer support, while Setmore has a more balanced set of reviews with a significant number of positive experiences.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] SetSchedule Scam!: I signed up In Hopes to have more lead options in the slow/winter season. Since I signed up a year ago, I haven’t been able to see any leads on my portal. I’ve reached out to IT so many times and no one has solved it. I’ve asked for a refund and no one responds to my emails. I paid this company for 500 leads and received 8…
- [R7] SetSchedule Probable scam.: The premise of the app sounded good and the leads were relatively cheap so I did not expect them to be great, but nonetheless, this is a huge disappointment. I have spent thousands of dollars on the leads because I got a little excited in the beginning but out of over 200 leads, I only got maybe 10 to answer the phone and of them only one was interested in buying, but worked in a r
- [R62] Setmore Appointment Scheduling Great app but 1 suggestion: As a full-time Barber with an established clientele, I truly appreciate that love this same app, but I feel as though it’s missing one crucial feature, and that feature is the ability to send mass messages to your clients, having to go through and text each client one by one is honestly a super big headache and if you guys are just one future, I think is gonna buy you g
- [R71] Setmore Appointment Scheduling Beat App: I have been using this app for over 10 years for my small business and it is great. I highly recommend this app for scheduling and customer retention info.
- [R3] SetSchedule Not for me: Did not feel right.
- [R14] SetSchedule User of over 2 years: After many trials with other CRMS, we chose this app. Been using a couple years. Top reasons we still use them: 1. Very user friendly 2. Mobile app 3. Great Facebook group with tons of support. 4. ALWAYS evolving and improving with input from users. You get a monthly update with all improvements.
- [R83] Setmore Appointment Scheduling Great after being updated.: It’s really great to use, easy yo set up and my clients and I have great time communication. I appreciate this app.
- [R91] Setmore Appointment Scheduling Unreliable App: Always an issue with this app. It interferes with business & inconveniences clients
- [R19] SetSchedule SCAM Real Estate Lead Generation Company: I really wish I could provide zero stars. SetSchedule is a terrible real estate partner. I feel completely scammed by sales rep, Connor Curtis, and sales manager, Jameson Paul. I am embarrassed to have signed an agreement with these people. SetSchedule called me with a really good sales pitch. They demonstrated how they generate leads and qualify them for
- [R43] SetSchedule DO NOT USE THEM FOR LEADS!: Do NOT use them for lead generation. I cannot stress this enough. They took $14k from us and we have not gotten a SINGLE legitimate lead. They told us our rep would be in Dallas, TX. He’s actually in the Philippines. We were not getting any leads, so we tried to contact him to no avail. That was over 2 months ago. We cannot get a single person from the company to give u
- [R61] Setmore Appointment Scheduling Customer service tries telling me it’s not a real problem that customers cannot book: Very poor experience with both the app and customer service. We are having a major issue with customers booking appointments, and it is creating real problems for our business. The issue happens in the app and also on two different browsers, which should have been enough for customer service to take it seriously
- [R4] SetSchedule Total SCAM: They will steal your money
- [R65] Setmore Appointment Scheduling Love it!: I absolutely love Setmore! From the very 1st time I downloaded it I knew it would make my life easier! It surely has, for the past 3 years now. I’m a work from home stylist and booking was a pain, I would post my schedule then clients would text me, I would have to redo my schedule anytime someone booked, sometimes I’d get multiple inquiries because the times weren’t updated on time!!! T
- [R67] Setmore Appointment Scheduling Locked behind premium: I’ve been using this app since I started my business and it’s been wonderful. Especially the two way calendar sync. I decided to give premium a chance and after the trial ended, decided not to move forward. Little did I know they added the two way calendar sync to premium (used to be free) after the downgrade, it took that away. It’s really frustrating when a company let
- [R23] SetSchedule Terrible: I cannot get anyone there to call me back . I didn’t get one valid lead and to add insult to injury they charged my account for another year (1659.00) without my knowledge or consent.
- [R77] Setmore Appointment Scheduling Setmore online booking: Hello Setmore Team, I would like to take a moment to recognize Salman for his excellent customer service. He was incredibly helpful, professional, and patient throughout my experience on the Setmore app. Salman took the time to clearly understand my issue and provided a quick and effective solution. His friendly attitude and strong knowledge of the platform made the proce
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store