Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

noon Shopping vs Temu

noon Shopping 4.5★ · Free to download 45
Winner Temu
Temu 4.7★ · Free to download 65

Temu is generally preferred for its wide selection and affordability, despite its aggressive promotional tactics, while noon Shopping struggles with consistent delivery, product authenticity, and customer service issues.

Full reviews: noon Shopping · Temu

Temu offers a vast array of products at affordable prices, though users are frequently annoyed by its excessive pop-ups and misleading promotions. noon Shopping, while praised by some for its selection and timely delivery, faces significant criticism regarding hidden fees, fake items, and poor customer support.

Head to head

Product Selection & Authenticity edge: TemuR6R17R22R25
noon Shopping noon Shopping offers a wide selection of items, with some users finding reasonable prices and a good variety R17. However, a significant number of reviews complain about products being non-original or fake, comparing it to AliExpress R6R22R25.
Temu Temu is praised for its extensive product range and affordability, with users stating they can buy 'everything' and find 'incredible deals' . While some items are described as 'hit or miss' or 'cheaply made,' many users find the quality acceptable for the price .
Pricing & Value edge: TemuR6R7R17R20
noon Shopping noon Shopping's pricing is a point of contention; some users find prices reasonable R17R20, but many others describe them as 'exaggerated' or 'astronomical' R6R7. There are also complaints about hidden fees, such as additional delivery charges even for subscribers or for multiple items from the same seller R21R30R50R54. Discount codes are reported to sometimes reduce at checkout or be misleading .
Temu Temu is widely lauded for its very good prices and affordability, with users appreciating coupons and free shipping offers . However, many users express frustration with misleading promotions and 'free gift' offers that require additional purchases or significant effort, often feeling like a 'scam' R66R67R69.
Ease of Use & App Experience tieR3R9R12R20
noon Shopping noon Shopping is described as easy to use and navigate by some R20, but others find it confusing and complain about too many updates R9. Specific issues include the lack of a dark mode R3, problems with images not loading , and difficulties with search functionality . Users also report issues with credit card details being forced to retain R12 and inability to change addresses .
Temu Temu's app is generally found easy to use for shopping . However, a major recurring complaint is the overwhelming number of annoying pop-ups, spinning wheels, and promotional games that hinder the shopping experience, making it difficult to simply browse and buy R61R62R72R76.
Delivery & Returns edge: TemuR7R8R10R14
noon Shopping noon Shopping receives mixed reviews on delivery. Some users praise its speed and punctuality R14R20, while others report delayed deliveries, items arriving incomplete or damaged, and unprofessional drivers R8R19. The return process is also criticized as being difficult or non-existent, with refunds often not issued R7R10R19.
Temu Temu generally has reliable shipping, with items arriving as described . However, some users mention slow shipping and issues with packages being opened upon arrival . Returns are possible, but some users find the process for returning junk items inconvenient . Temu is also praised for making issues right quickly .
Customer Service & Reliability edge: TemuR1R4R10R19
noon Shopping noon Shopping's customer service is a major pain point. Users report issues with unauthorized deductions R1, unhelpful responses to complaints R1R4, and a lack of refunds for cancelled orders or fake items R4R10R19R25. Some users, however, find the service reliable and responsive to inquiries R20.
Temu Temu's customer service is generally viewed positively, with users stating that issues are made right quickly and that it's better than other companies . However, there are serious concerns about the app allowing scammers to create stores and potentially steal card info .
Pick noon Shopping if

You are in a region where noon Shopping has reliable delivery and customer service, and you prioritize a wide selection of local items R17R20.

Pick Temu if

You are looking for extremely affordable products across a vast selection and are willing to navigate frequent promotional pop-ups and potentially inconsistent product quality .

Evidence note: Both apps have a significant number of negative reviews, especially regarding pricing, promotions, and customer service. Temu's negative reviews are heavily skewed towards its aggressive promotional tactics and misleading 'free gift' offers, while noon Shopping's negative reviews focus more on product authenticity, hidden fees, and refund issues.

Frequently asked

Are there hidden fees on noon Shopping?
Yes, several users report hidden fees on noon Shopping, including additional delivery charges even for subscribers or for multiple items from the same seller, with some mentioning 6 AED or 10 AED per item R21R30R50R54.
Does Temu offer free gifts?
Temu frequently advertises free gifts and promotions, but many users report that these offers are misleading and often require additional purchases or significant effort to qualify, leading to frustration and a feeling of being scammed R66R67R69R73.
Is product quality reliable on noon Shopping?
Product quality on noon Shopping is inconsistent; while some users find good items, many others complain about receiving non-original, fake, or damaged products, with customer service often refusing refunds R6R19R22R25.
Why is the Temu app annoying to use?
The Temu app is considered annoying by many users because it bombards them with excessive pop-ups, spinning wheels, and promotional games upon launch, making it difficult to simply browse and shop R61R62R72R76.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] noon Shopping 3/5 · US Prices are exorbitant and different from the market; sometimes products are not genuine. · translated
  2. [R17] noon Shopping 4/5 · US The best online experience: I have tried so many online stores like Amazon.sa or Aliexpress and others and I can vouch for Noon to be the best in this area. They offer a wide selection of items in reasonable prices. They also offer convenient payment methods and they deliver the items on time and employ professional delivery couriers unlike the others! They are serious on what they do and they lis
  3. [R22] noon Shopping 2/5 · US Most items are not genuine. It used to be good, with fair prices, authentic products, and a wide selection. Now it's like AliExpress; 80% of items are not genuine and are imitations. · translated
  4. [R25] noon Shopping 1/5 · US Be aware of fake items: Be aware of item you purchase. This is the 3rd time I ordered from them and this time happened to be a fake item and the customer service did not refund or did anything! Unlike other competitors which they actually care!
  5. [R7] noon Shopping 1/5 · US Prices are astronomical, including delivery fees. Their return policy is almost nonexistent. · translated
  6. [R20] noon Shopping 5/5 · US Simply reliable: Seriously impressed with the ease and reliability of the app let alone the punctuality of the delivery. Best price options so far in the market for some products .
  7. [R3] noon Shopping 3/5 · US Please add dark mode: Please add a proper dark mode to the app. I use Noon a lot, especially at night, and the bright white screens are really hard for me because I have a medical condition that makes my eyes sensitive to light. After using the app for a while, I start getting eye strain and discomfort.
  8. [R9] noon Shopping 3/5 · US Dr.Mahmoud: too much updates, why??
  9. [R12] noon Shopping 3/5 · US Credit card details: I do not wish to retain in system. It is forcing retention of details
  10. [R8] noon Shopping 4/5 · US I wish shipments would arrive together, faster, and be refrigerated. · translated
  11. [R10] noon Shopping 1/5 · US No refund item didn’t mention: So much scared this service
  12. [R14] noon Shopping 5/5 · US Please speed up the delivery service. · translated
  13. [R1] noon Shopping 1/5 · US Bad application: Not secured application it doesn’t have my card saved yet It started deducting from me 4 dhs in the beginning then it started deducting 29.99 dhs twice a week and im not subscribed to anything and when i left a complain they simply answered Not our mistake!!! Once i deleted the app the deductions stoped. Once i downloaded the app again to search for something i got deduction direc
  14. [R4] noon Shopping 1/5 · US Don’t trust on noon: I order my food from noon app. They deduct my 44 Dhs. I cancle my order bcz I put wrong location so I cancel my order.they don’t refund me nd don’t deliver my food also on my new location. It’s totally fraud. So don’t order any food from noon.If you want order any food so you order directly from restaurants.
  15. [R19] noon Shopping 1/5 · US Noon's dealings with you: Every time I order from them, the order arrives incomplete or damaged. When I request a return, they say yes but then ignore you. I've been requesting a return for four months, and they haven't processed it. Customer service is bad. · translated
  16. [R21] noon Shopping 3/5 · GB Shipping fee: Above 100 AED also shipping fee is there that’s not cool
  17. [R30] noon Shopping 3/5 · GB Charger for delivery: I ordered tow items from same dealer. Noon charge me 10 AED for each and that not acceptable and logical
  18. [R50] noon Shopping 1/5 · US Hidden fees!! If you order, they charge you an extra 6 riyals per order, even if you are a subscriber!!! May God suffice me and be the best disposer of my affairs. · translated
  19. [R54] noon Shopping 1/5 · US Delivery charges: Hello there, the items 83 dirham and the delivery service 11 and shipping service 8 dirham so what is the difference between shipping service and delivery delivery service?
  20. [R66] Temu 3/5 · US temu review: temu be scamming . temu say you can get free gift and make you buy things just for the free gift. and you still might not get the free gift.
  21. [R67] Temu 1/5 · US False Advertising: I have spent thousands of dollars with Temu over the years. Although I have had some issues before, I remained a loyal customer. Unfortunately, this latest experience changed my opinion. I participated in a Temu promotion based on how it was advertised and spent a substantial amount of money expecting to qualify for the advertised reward. In my experience, the promotion was pres
  22. [R69] Temu 3/5 · US Use it when needed but not happy with it.: Very disappointed how much It changed from the beginning; all the promotions and games now are worth nothing, everything is a run around and waste of time, which sucks since you can easily spend so much money on here with certain things. Instead of making you shop on specific pages, you should be allowed to choose what you want to reach the amount needed
  23. [R73] Temu 2/5 · US Too much BS: Some of the products are actually good, but the “bait and switch“ style of salting is obnoxious. Too obnoxious. You spend a bunch of time finding the 18 required items for a discount, but only one of them ships locally so it would take you all day of trial and error to find the ones that will ship. And they are not labeled as such on the descriptions. Ridiculous.
  24. [R61] Temu 1/5 · US Very annoying “promos” that stop me from using this app: So many unnecessary promos on launch that i dont want to launch the app and look for things to buy. Some spinning wheels you cannot get out of , they claim you win money which we both know you really don’t. Its a waste. If u want people to use the app, make it easy to get in and use it.
  25. [R62] Temu 5/5 · US TOO MANY POP UPS: I love scrolling your site. However, can you please stop or at least minimize the messages you blast on the screen. Yes I’m interested in the deals but the screens are more bothersome when I am trying to actually look at something and SHOP… Please consider that and stop bombarding us with those offer screens… Thank you for your consideration.
  26. [R72] Temu 3/5 · US Please stop: Love shopping at temu BUT why do I can to go through 37 prompts and spinning wheels just to shop it’s soooo annoying and I just close the app
  27. [R76] Temu 1/5 · US Keep it simple please!: I want to shop from temu but they want me to play casino games as soon as I launch their app. Then I turn off the app.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store