Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Safeco Mobile vs Columbia Mobile Banking

Safeco Mobile 4.8★ · Free to download 70
Winner Safeco Mobile
Columbia Mobile Banking 4.4★ · Free to download 60

Safeco Mobile has a slight edge due to its higher lifetime rating and the convenience it offers for managing insurance, despite recent issues with app stability and its RightTrack program, while Columbia Mobile Banking struggles with frequent login issues and an inconsistent user experience.

Full reviews: Safeco Mobile · Columbia Mobile Banking

Safeco Mobile, an insurance app, boasts a higher lifetime rating and is praised for its ease of use in managing policies, payments, and documents, though recent updates have introduced significant crashing and functionality issues. Columbia Mobile Banking, a banking app, is appreciated for its convenience in daily transactions but is plagued by frequent login problems, security code requests, and general inconsistency.

Head to head

Ease of Use tieR1R11R14R15
Safeco Mobile Many users find Safeco Mobile easy to use for managing policies, making payments, and accessing documents R11R14. However, some recent reviews indicate difficulties with specific features, like updating payment settings or saving documents R1R15.
Columbia Mobile Banking Columbia Mobile Banking is frequently praised for being easy to use and navigate for daily banking tasks like checking balances, transfers, and bill pay . Conversely, some users find it clunky, confusing, and inconsistent, with issues finding simple things or navigating pages .
Reliability & Performance edge: Safeco MobileR3R8R9R10
Safeco Mobile Recent reviews for Safeco Mobile highlight significant reliability issues, with the app frequently crashing immediately after login R8R10R16R19. Some users also report problems with specific features like the RightTrack program not working or appearing R3R9 and being logged out during active use .
Columbia Mobile Banking Columbia Mobile Banking users report frequent issues with logging in, often being locked out or asked for security pins or Verisign tokens they don't have or receive R63R67R71R73. The app is also described as inconsistent, requiring phone restarts, and having problems with mobile deposits and bill pay R71.
Features tieR1R3R4R9
Safeco Mobile Safeco Mobile offers features for managing payments, accessing ID cards, filing claims, and using the RightTrack program R1R3R9R15. However, users report issues with updating payment settings, saving documents, and the RightTrack feature not functioning correctly or being perceived as unfair R1R3R4R9.
Columbia Mobile Banking Columbia Mobile Banking provides standard banking features like checking balances, transfers, and bill pay . Users desire additional features like printing from the phone and a simpler way to update bill pay amounts . There are also reports of mobile deposits not working well .
Price/Value edge: Columbia Mobile BankingR4R12R13R18
Safeco Mobile Safeco Mobile is free to download, but many users express dissatisfaction with Safeco's insurance rates, claiming they are too high or have increased significantly R12R13R18. Some also feel the RightTrack program is designed to minimize discounts rather than reward safe driving R4R26R50.
Columbia Mobile Banking Columbia Mobile Banking is free to download and provides value by allowing users to manage their banking without needing to visit a branch . There are no direct complaints about the app's cost, as it is a free service provided by the bank.
Customer Support tieR13R24R30R34
Safeco Mobile Users report poor customer service from Safeco, citing uncooperative experiences, lack of communication, and difficulties with claims R13R24R30R34.
Columbia Mobile Banking While some users praise the in-branch customer service for Columbia Bank R63, the app's support is criticized for being unreachable or unhelpful, especially during login issues R67R71.
Pick Safeco Mobile if

You are a Safeco insurance policyholder who values the convenience of managing policies, payments, and documents through an app, and you are willing to tolerate occasional app crashes or issues with the RightTrack program R11R14.

Pick Columbia Mobile Banking if

You are a Columbia Bank customer who needs an app for daily banking tasks like checking balances, transfers, and bill pay, and you are comfortable dealing with potential login challenges or occasional inconsistencies .

Evidence note: The reviews for Safeco Mobile are heavily skewed by complaints about the RightTrack program and recent app crashing issues, which contrasts with its high lifetime rating. Columbia Mobile Banking reviews frequently mention login problems and general inconsistency.

Frequently asked

Does Safeco Mobile's RightTrack program actually save money?
User reviews are mixed; while some users sign up hoping to save, many report that the RightTrack program unfairly dings them for normal driving events like hard braking, making it difficult to achieve discounts and sometimes leading to increased charges R4R26R50.
Why am I having trouble logging into Columbia Mobile Banking?
Many users report frequent login issues, including being randomly locked out, being asked for security pins or Verisign tokens they don't have, and not receiving secure access codes, which some customer service representatives acknowledge as a known issue R63R67R71R73.
Is Safeco Mobile currently stable on iPhones?
Recent reviews indicate significant instability, with many iPhone users reporting that the Safeco Mobile app crashes immediately after logging in, making it unusable for accessing policy or billing information R8R10R16R19.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Safeco Mobile 1/5 · US Use to work fine: Can not update my payment settings or use the delay my payments option. Will not submit. App use to work just fine now glitches galore.
  2. [R11] Safeco Mobile 5/5 · US The best: Very convenient
  3. [R14] Safeco Mobile 5/5 · US App: Easy to use
  4. [R15] Safeco Mobile 3/5 · US Can’t save documents: I select download the Declarations PDF to Files on my iPhone however there’s no option to save or change the folder and I’m trapped with no way to back out of the save screen. I have to close and restart the app.
  5. [R3] Safeco Mobile 3/5 · US Righttrack app does not work: The “Background refresh” option is active but greyed out on my iPhone. The same options are active for all my family member iphones. The app continues to notify of a error to activate though all Options are active. Please fix this issue.
  6. [R8] Safeco Mobile 5/5 · US Crashes!: This app crashes like crazy on iPhone 16.
  7. [R9] Safeco Mobile 3/5 · US What happen to right track on the app: Right track doesn’t appear on my app
  8. [R10] Safeco Mobile 1/5 · US Closes every time: This app is the worst. It used to work fine for a few months and now it just closes on its own after I log in. I can’t even see my policy or billing.. nothing it just crashes and closes in seconds. Please fix it!
  9. [R4] Safeco Mobile 1/5 · US Terrible tracking idea: So they decide that your phone and solely your phones gps system is sufficient enough to track “hard braking” this fails to account for the plethora of situations in which you are not at fault for having to brake harder than 8 mph a second. Wether it be a sudden stop of the person in front of you or a light changing too fast they will track it and put the blame on you. Addi
  10. [R12] Safeco Mobile 3/5 · US Renewal: Not happy. I have had insurance for my Fifth-wheel Trailer for one year. Now Safeco is raising insurance $74 a year. Paying $643 for a trailer we use 3 months out of the year is ridiculous.
  11. [R13] Safeco Mobile 1/5 · US Terrible: The app is just as terrible as the company. No customer service, insanely high rates, doesn’t communicate with the department of motor vehicles.. they appear to be predatory and i perceive them as a criminal organization.
  12. [R18] Safeco Mobile 3/5 · US Prices too high!: Prices jumped so much this year. It was terrible.
  13. [R24] Safeco Mobile 1/5 · US Uncooperative: I would never recommend this company. I have never had a satisfactory experience with them.
  14. [R30] Safeco Mobile 1/5 · US Review: I have written a report and they never got back to me
  15. [R34] Safeco Mobile 1/5 · US Is this even insurance?: 6 weeks I haven’t had a kitchen. They keep saying they’re going to relocate my family. I’ve paid these people tens of thousands of dollars over the years and now that I really need them for the first time? Nothing. Absolutely worthless. Get State Farm. It’s amazing, I’ve given these people more than $30,000 over the last decade to make sure I would never be homeless becau
  16. [R26] Safeco Mobile 1/5 · US RIGHT TRACK RACKET: Clearly designed to minimize discounts as much as possible. The app will ding you for completely normal breaking and acceleration in order to prevent you from getting the discount you signed up with. Don’t believe me? You’ll understand within a day of using the app.
  17. [R50] Safeco Mobile 1/5 · US SCAM!! Right Track to charge you more MONEY!: SCAM!! The right track app isn’t set up to give you a discount for safe driving. It’s set up to find another way for insurance to charge you more. I drive like a grandma and had perfect driving for 200 miles. One person ran a stop sign which I had to slam my brake to not hit them. It gave dropped my score to 85 from “hard braking”. Now at 700 miles lat
  18. [R63] Columbia Mobile Banking 3/5 · US App issues: There is always some sort of work they are doing on their mobile banking app, it is hard to log in sometimes, other days it asks for a banking security pin ( I don’t have one) people at the bank are great though!
  19. [R67] Columbia Mobile Banking 1/5 · US locked out: randomly locked me out when trying to log in on my phone that had the login saved and is a trusted device. asking for "secure access code" but not sending me anything call/text/email. customer service is unreachable. response: it is a known issue that has not been fixed
  20. [R71] Columbia Mobile Banking 1/5 · US Inconsistent as all get out: This app is always so inconsistent I either have no problems or all of the problems possible and trying to call the support and having them “not in office” like dude what kind of bs is that if you have an emergency and for unknown reasons can’t get into your bank you’re just S.O.L I can’t stress enough how insanely irritating it is for the need to check my account and
  21. [R73] Columbia Mobile Banking 1/5 · US Verisign: Can’t access my account
  22. [R16] Safeco Mobile 1/5 · US The app crashes 100% of the time: I am not sure if something changed, but over the past 24 hours I have had the app immediately force close ~20 times. Each time I try it's the same behavior: The app opens correctly when not logged in, but once I click continue to log in with my account, it just shuts down and closes out. I have re-installed it a few times, and restarted my phone - I am assuming
  23. [R19] Safeco Mobile 1/5 · US Was working until it’s not: Apps keeps crashing after logged in

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store