FaceApp vs Reface
Reface offers more engaging features but has serious concerns over pricing and customer service.
While both FaceApp and Reface provide fun photo editing experiences, Reface edges out with its creative features and entertainment value. However, it faces significant backlash over pricing practices and customer service issues, making it a risky choice for some users.
Head to head
you want a more reliable app with better pricing structures.
you prioritize creative features and entertainment over potential customer service issues.
Evidence note: Reface's reviews highlight significant concerns about pricing and customer service, which may deter potential users despite its engaging features.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R6] FaceApp Bring back the live video filter!: I love this app BUT eliminating the live video filter was a super bad move. I’m not sure why this was done but it would be so much better if they brought it back.
- [R22] FaceApp Absolutely unusable app: Besides the mighty 6 features you can use for free, everything else is “pro” which requires you to pay monthly or annually for some extremely mediocre effects. I’ve gotten a free trial before and can confirm the pro effects are useless and a waste of money. Other than the effects the app gives, you can also edit pictures yourself but that ALSO requires pro which is ridicul
- [R66] Reface Great app but restrictive: Great app… facial images remain blurry/distorted, so some points off there, but a great app…unless you run into one of the “restrictive guardrails” that thinks a picture of a nun for example is nudity or sexual in nature.
- [R82] Reface Blurry: Unfortunately no matter how many times I try the quality of the face swapped image is so blurry.
- [R10] FaceApp Bugs: Useless app because you can't edit many pics
- [R53] FaceApp THE BUGS ARE RIDICULOUS: I pay for this app and use it daily for work because I love it BUT after a certain amount of edits, EVERY SINGLE DAY, it stops and says I have used the app too much!! How can I use an app too much?? And an app that I PAY FOR?! I am OVER IT!! If it wasn’t for that, I’d give it way more stars but it happens non stop!! I have sent multiple emails and it continues to happen.
- [R78] Reface Good but bugs: Won't let you do more than 1 or 2 pics, then you have to restart the app.
- [R90] Reface Useless: This once great and fun app is getting worse with features no longer being functional as we are pushed more towards AI and paid features even as Pro members! Problems appear to be the users fault never to do with updates! When features are removed, refunds need to be made!
- [R1] FaceApp Too many requests and it doesn't allow processing: Please remove the photo processing limit. · translated
- [R81] Reface Filter: Fun app. It does have an issue flagging content as inappropriate when it is completely appropriate.
- [R18] FaceApp Decent app: This is a nice app but too little free features
- [R67] Reface The worst company I ever seen.: Fixes your pictures, but the keep taking the monthly fee from your account. They took 4 monthly fees from my account before the month ended. They charged for a video. This app sucks you dry. I advise everyone to pass it by. It is not worth it. I haven’t 1star but that is too many. They steal your money by charging you 4 or more monthly fees in less than a month.
- [R79] Reface Scam: I initially wanted to try some different hairstyles and it was only like 3, maybe 4, that’s it! I paid like $7.99 , total waste of money, THEN , I discover today they have been taking money from my acct EVERY SINGLE WEEK!! And it’s not $7.99, it’s $19.99!! I’m about to call my attorney if they don’t refund all the money they have stolen from me! I NEVER AGREED TO PAY FOR THIS HAIRSTYLE TRY O
- [R31] FaceApp More money for previous free service: I am quite upset , I pay yearly for this app plus other apps , now this App is basically useless .what I once had included to make corrections , they now want you to pay another $60 / Year . That will not happen I will cancel the app and Subscription
- [R105] Reface Customer service saved me from making bad review: Not upfront about reoccurring charges but was able to get prompt resolution
- [R119] Reface Good Results But TERRIBLE business practices: I have paid twice for the lifetime subscription and gotten permanently locked out of my account… the first time I chalked it up to my iPad breaking and not working on a new device maybe but now they won’t let me in at all , asked me to agree to a ridiculous new terms and privacy statement and when I try to reset my password they don’t send the reset li
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store