Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Reface

40
User verdict / 100 High confidence Divided

Reface offers fun and realistic face-swapping capabilities, but recent updates have introduced significant issues with content flagging and app functionality, compounded by widespread complaints about deceptive and aggressive subscription billing practices.

4.8★ lifetime (495,597) Free + in-app purchases since 2019 by NEOCORTEXT, INC. updated 0.3 mo ago recent negative 67% 120 reviews across 4 regions
Subscription Billing Content Flagging App Functionality Image Quality Content Variety/Cost
5★193
4★49
3★21
2★30
1★507
recent reviews across 4 regions, vs the 4.8★ lifetime average

Reface is an app designed for face-swapping in photos and videos, with users often praising its realistic results and entertainment value. However, recent user experiences highlight critical problems including an overly sensitive 'inappropriate content' filter, broken core functionalities like face swapping, and frequent, unauthorized weekly charges that are difficult to cancel.

What users like

  • Produces realistic and high-quality face swaps, making users look good and providing entertainment.R1R2R8R30
  • Useful for trying out hairstyles and exploring different looks before committing to them.R3R19R56R65
  • Offers a wide variety of clips and templates for creative expression and fun scenarios.R64R79R80

What users complain about

  • Many users report unauthorized, recurring weekly charges of $19.99, often after a trial, which are difficult to cancel.R10R25R29R35
  • The app's 'inappropriate content' filter is overly sensitive, flagging normal images and videos, making the core face-swap feature unusable.R4R15R60R62
  • Core face-swapping functionality is frequently broken, with the swap button not working or images failing to render after recent updates.R47R69R73R76
  • Customer service is unresponsive or unhelpful regarding billing issues and app malfunctions.R41R49R52R112
  • Face-swapped images can be blurry or distorted, and filters may alter skin tone or facial features inaccurately.R11R15R27R546
  • The app is perceived as expensive, with limited free content and additional costs for specific features or content.R6R13R44R189
  • Users report issues with account access, especially after purchasing lifetime memberships or upgrading phones.R18R52R72

Latest update · v6.11.1

What the developer says changed (the verdict above weighs this against what reviewers report):

Thank you for being with us! This update includes: General improvements and bug fixes. Enjoy the latest version of Reface!

Recurring themes

Subscription Billing negative
A dominant theme is users being charged weekly fees (often $19.99) without clear consent or after cancelling trials, with many calling it a 'scam' and reporting difficulty managing or stopping these charges. This contradicts the developer's vague 'general improvements' note.R10R20R22R25
Content Flagging negative
Many recent reviews complain that the app's AI flags innocent content as 'inappropriate,' preventing face swaps. This issue has worsened, making the app frustrating and unusable for its primary purpose, despite the latest update claiming 'general improvements and bug fixes'.R4R15R60R62
App Functionality negative
Users report that the core face-swapping feature is often broken, with the button not responding or images failing to generate. This directly contradicts the developer's 'bug fixes' claim in the latest update notes.R47R63R69R73
Image Quality mixed
While many praise the realistic and high-quality results, others find face swaps blurry, distorted, or that filters inaccurately change skin tone and features. Some wish for clearer AI quality.R1R11R15R27
Content Variety/Cost mixed
Some users enjoy the variety and fun content, including hairstyle options, but others feel the content is limited, especially for the price, and that many desirable options are paywalled or 'vanilla'.R3R6R13R19

Who it's for

Reface is for users looking for an entertaining app to create realistic face swaps in photos and videos, especially those interested in trying out hairstyles or placing themselves in various scenarios R3R8R19R79. It is NOT for users who are sensitive to recurring, potentially unauthorized charges, or who require reliable app functionality and responsive customer support R10R25R60R73.

Evidence note: The recent reviews skew heavily negative, particularly regarding billing practices and app functionality issues. While the lifetime rating is high, the recent sentiment indicates a significant decline in user satisfaction. The developer's release notes are too vague to address the specific, widespread complaints about broken features and content flagging.

Frequently asked

How much does Reface cost?
Reface is free to download, but many users report being charged recurring weekly fees of $19.99 after an initial trial or purchase, with some mentioning a $7.99 initial charge R25R39.
Can I cancel my Reface subscription easily?
Many users report significant difficulty canceling Reface subscriptions, stating that it doesn't appear in Apple subscriptions or on their website, leading to continuous unauthorized charges R22R29R35R37.
Why is Reface flagging my photos as inappropriate?
Reface's AI filter has become overly sensitive, frequently flagging normal, fully clothed images and videos as 'inappropriate content,' which prevents users from performing face swaps R4R15R60R62.
Does Reface work well for face swapping?
While some users praise the realistic results, many recent reviews indicate that the face-swapping functionality is often broken, with the swap button not working or images failing to render after updates R47R73R76.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US Great image!: You made look so good! I can’t believe it’s me.
  2. [R2] 5/5 · US Great entertainment: Love this app
  3. [R8] 5/5 · US Realistic: I love this app and have used it for years. It’s not only fun but great for storyboard help for filmmaking.
  4. [R30] 5/5 · US Only good one: Been using this app to humiliate my military friends for years. It’s the best.
  5. [R3] 5/5 · US Viola!!: This makes going to the hair salon easier than ever for me!!!👏👏👏
  6. [R19] 5/5 · US Tee: I like the app. It brings certain styles I like to try for me. I love them so far.
  7. [R56] 5/5 · US What if…: Great way to try out a look before the salon.
  8. [R65] 5/5 · US K@rl@: I enjoy seeing a hairstyle before I get it !!
  9. [R64] 5/5 · US Very good: Has a lot of clips to choose from and ability to switch up things I like it
  10. [R79] 5/5 · US Fun: I've had this app for years and it never ceases to amaze me. There's always something new and fun. It keeps up with current events too. I made an entire canvas collage with the vintage photos using my family's faces and it turned out amazing. There's so much you can do...I've accidentally spent hours on redace.
  11. [R80] 5/5 · US Great for celebrating milestones: I use this to put my coworkers in fun scenarios for special occasions. It works fast and is always fun.
  12. [R10] 1/5 · US The worst company I ever seen.: Fixes your pictures, but the keep taking the monthly fee from your account. They took 4 monthly fees from my account before the month ended. They charged for a video. This app sucks you dry. I advise everyone to pass it by. It is not worth it. I haven’t 1star but that is too many. They steal your money by charging you 4 or more monthly fees in less than a month.
  13. [R25] 1/5 · US Scam: I initially wanted to try some different hairstyles and it was only like 3, maybe 4, that’s it! I paid like $7.99 , total waste of money, THEN , I discover today they have been taking money from my acct EVERY SINGLE WEEK!! And it’s not $7.99, it’s $19.99!! I’m about to call my attorney if they don’t refund all the money they have stolen from me! I NEVER AGREED TO PAY FOR THIS HAIRSTYLE TRY O
  14. [R29] 1/5 · US Continuous Weekly Charges: I’ve just recently discovered that they have been charging my card $19.95 weekly for the past 6 months. I’ll be disputing all of the garages. A Google search readily reviews that this is not just me but a pattern of behavior clearly calling out questionable business practices.
  15. [R35] 1/5 · US Fraudulent App. Do not use!: This app will charge you weekly even after you cancel within the time frame. When you try to contact them the phone number and email address is not valid.
  16. [R4] 1/5 · US Useless: Every picture or video is rejected because of possible inappropriate material. This means that every video has to be contested and approved one week later. Who needs this? Find something better
  17. [R15] 3/5 · US Great app but restrictive: Great app… facial images remain blurry/distorted, so some points off there, but a great app…unless you run into one of the “restrictive guardrails” that thinks a picture of a nun for example is nudity or sexual in nature.
  18. [R60] 1/5 · US App Deteriorated: This app was consistently 5 stars with me for years. Recently, every video I swap is treated as NSFW. Even women wearing decent shorts are NSFW? Really? Pisses me off. And they want us to contact them everytime we disagree just for them to unflag? Waste of so much time. One star now! If I could give negative, star I’d do it in a heartbeat. This and Revive, the other app they own
  19. [R62] 2/5 · US Everything is flagged ‘inappropriate’: I’ve been using this app for years to make funny photos for friends or social media, the options they have are limited but I did enjoy being able to bring in photos/videos for custom face swaps and the quality was great compared to others but since a recent update 98% of the photos I try to upload are flagged as restricted content. Very basic photos that are
  20. [R47] 4/5 · US App not working when Upload Own Photos or Videos to use FaceSwap. FaceSwap blue button doesn’t work: Please fix bug issue.
  21. [R69] 4/5 · US “Inappropriate Content” Filter: I’ve been a subscriber for several years now and have really liked the app, a real fan of the face swap function on photos. As of late, that function appears to not be working? I can select the photo from my files, select the face to use, push the swap face button and… nothing. Happened to stop after the last update. BUT- When it was working before that, the app’
  22. [R73] 2/5 · US Suddenly Stopped Working: Don’t waste your money. For the price, there should not be any major failures like the most recent ones where it suddenly stops allowing you to do the one thing it was designed to do: swap faces; more specifically the ability to upload your own photos to to switch faces with. Either fix it asap or lose A LOT of customers since it fails at the most basic level.
  23. [R76] 1/5 · US Used to love this app: *Also looks like the feature I actually paid for isn’t even working anymore. I try to swap faces I click the button and nothing happens. I purchased unlimited refaces three years ago and have been happy with that purchase ever since then. As of recently, maybe the last month or so I can’t reface anything. Everything I try to reface isn’t accepted and all I usually try to re
  24. [R41] 1/5 · US Stealing my money customer service shady!: This app is fraudulent, and impossible to get help from customer service. I paid $6.99, I was unable to log on. Then weekly $19.99 deductions from my credit card. I have tried everything to contact a real person for help. No luck! Please do not fall for the false advertising!
  25. [R49] 1/5 · US Good graphics but…: Horrible customer service and the review from the customer before me, was spot on. Don’t get it, you’ll regret it.
  26. [R52] 1/5 · US Purchased lifetime membership,never allowed to access or use, charged 3 times for it, refund refused: App did not recognize my email, so app did not allow access for use. Inquired via customer service for help. I will share that customer service is quite quick to respond, however they have limited to no power to help solve the problem. I was charged for 3 “lifetime” memberships of $49.99, three mo
  27. [R112] 1/5 · US Defective App: I find it rather ironic that you they area quick to respond to the refund portion of my complaint and explaining why they can’t refund my payment, yet failed to acknowledge or address the underlying issues stemming from their defective app
  28. [R11] 5/5 · US Very good: Graphics need a updated algorithm more clear version like Ai Arta Quality
  29. [R27] 1/5 · US Blurry: Unfortunately no matter how many times I try the quality of the face swapped image is so blurry.
  30. [R546] 3/5 · CA Face swap sucks: I got it for the face swap because the internet said it had one of the best. It certainly does not. The face swap is blurry… but the other functions! They make the app worth while.
  31. [R6] 1/5 · US Don’t download!!: Total waste of money if you’re looking for hairstyles. You Weill spend 15 just to get to it. Garbage!
  32. [R13] 3/5 · US Cute: Expensive
  33. [R44] 3/5 · US Pricey: I was charged 7.99 for one day. Would only let me check out a few hairstyles. Not worth it.
  34. [R189] 3/5 · US NOT IMPRESSED: Thought I’d be able to do a LOT more for my $7.99.
  35. [R18] 4/5 · US Photo Restore: This app has been a game changer when it comes to restoring my family’s old memories. I will continue to use it. Just wish there was an easier way to create an account and recovery the account when you upgrade your phone.
  36. [R72] 1/5 · US Good Results But TERRIBLE business practices: I have paid twice for the lifetime subscription and gotten permanently locked out of my account… the first time I chalked it up to my iPad breaking and not working on a new device maybe but now they won’t let me in at all , asked me to agree to a ridiculous new terms and privacy statement and when I try to reset my password they don’t send the reset li
  37. [R20] 1/5 · US Never authorized charges: $85 in unauthorized charges. Stop payment required from bank.
  38. [R22] 1/5 · US Scam!: This app is a scam - Avoid it! doesn’t show up in subscriptions so you can’t easily manage or cancel. And then delays app downloads so you can’t login to manage downloads.
  39. [R63] 1/5 · US Horrible: It was horrible do not waste your money every time I tried it said there was a problem and it never work
  40. [R39] 1/5 · US 👎 $19.99 per Week 👎: It was fun until I ran through all options in 3 days and realized I was paying $80/month. Definitely not worth over $80/month! This app doesn’t allow you to manage your subscription through Apple purchases so thank the AI gods for knowing how to cancel the overpriced subscription 🤬😬
  41. [R37] 1/5 · US SCAM -Beware!!!!!: This site is a total SCAM! Doesn’t work and I can’t figure out how to get them to stop talking 20 dollars a week!!! I contested with my credit card company and have to have them shut down. This “company”SUCKS!!!!!’
  42. [R82] 1/5 · US App stopped working: App used to be pretty decent but several days ago it just stopped working. It won’t render any photos. Doesn’t provide an error message or anything, just doesn’t work anymore.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store